Novotel Singapore On Stevens

Novotel Singapore On Stevens 4 gwiazdki

Ocena klientów (Ocena ALL) 3.5/5 Liczba opinii: 240

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O hotelu

  • Tropikalny, bujny miejski raj w centrum Singapuru

  • Świetna lokalizacja w centrum, przy Orchard Road i ogrodach botanicznych z listy UNESCO.

  • Wi-Fi bez limitu urządzeń

  • Całodobowa obsługa, fitness i pralnia. Basen infinity pool i sportowy i 4 restauracje.

  • Darmowy parking w porze lunchu i kolacji. Nocny parking dla gości hotelowych

hotel certyfikowany ALLSAFE

Lokalizacja hotelu

Novotel Singapore On Stevens

30 Stevens Road, 28 Stevens Road, #01-01, 257878
257878 SINGAPUR
Singapur

Pozycja GPS:1.313439, 103.828417

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

FOOD EXCHANGE

W Food Exchange przyjaciele i rodzina mogą spotkać się przy pysznych posiłkach. Food Exchange przy basenie infinity pool o bujnym, zielonym tle to idealne miejsce na na śniadanie, lunch i kolację na świeżym powietrzu.

Nasze pokoje

Przestronny 4-gwiazdkowy hotel o nowoczesnym wystroju zaspokoi wszelkie potrzeby swoich gości. To doskonałe miejsce do pracy i odpoczynku. Nasze pokoje zostały zaprojektowane z uwzględnieniem zasad zrównoważonego rozwoju, z myślą o nowoczesnych osobach podróżujących służbowo oraz rodzinach. Ciesz się dużymi i wygodnymi łóżkami z inteligentnymi poduszkami Novotel.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.5/5  Liczba opinii: 240

Ocena TripAdvisor  4.5/5  Liczba opinii: 752

Hotel Review

Ocena na stronie TripAdvisor 5.0/5

154mycaa Couples - Opinia zatwierdzona w TripAdvisor

We stayed here for a week, hotel services and crew were great! I commend all your staff especially one of your breakfast crew named May, she was very accommodating and professional. Keep up the good work!

Dear 154mycaa, We very much appreciate your comments regarding your stay at the Novotel Singapore On Stevens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Piotr Kupiec General Manager

An Unforgetabke Stay in a Hidden Gem in Singapore. Would definitely recommend this to my friends

Ocena na stronie TripAdvisor 5.0/5

wong f Friends getaway - Opinia zatwierdzona w TripAdvisor

Booked a room on Novotel on 4th December. Really had a great 5 star experience. Check in was a breeze and would like to say thanks to Lance who made the experience so enjoyable. Love the room which is definitely bang for your buck, a top notch hotel at really good value. The pool was spectacular and the breakfast experience makes the whole experience so memorable. Also like to say thanks to General Manager Piotr for making this stay an unforgettable experience. Would highly recommend Novotel and Mercure on Stevens to my friends. Definitely a hidden gem in Singapore. Look forward to coming back.

Dear Wong We very much appreciate your comments regarding your stay at the Novotel Singapore On Stevens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Piotr Kupiec General Manager

Amazing experience at The Novotel Mercure

Ocena na stronie TripAdvisor 5.0/5

Karan K Rodziny - Opinia zatwierdzona w TripAdvisor

We stayed at the Novotel and Mercure for a family wedding function with many rooms and banquet space booked across both hotels. While there were few hiccups, the team at the hotel went out of their way to make it a grand success. Special mention to Lance at the Front desk, who helped with many last minute requests and always dealt with us courteously and with a smile. Thank you Lance for everything that you did and I do hope you get some rest as well. I would also like to Thank Gowri and Azli for seamless execution at the Banquets. Shout out to their team as well for managing all our requests with utmost care and promptness. Lastly, many thanks to Adrian for his assistance. Mohamed at the Food exchange was also great. My apologies of I have missed out on many names, thank you to the entire team for making our wedding event a success. Regards, Karan

Dear Karan We very much appreciate your comments regarding your stay at the Novotel Singapore On Stevens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Piotr Kupiec General Manager

One of the worse Novotel I've stayed in

Ocena na stronie TripAdvisor 2.0/5

Crossingtheglobe Opinia zatwierdzona w TripAdvisor

Check-in: - Check-in staff forgot about Gold Member's Welcoming Drinks until I reminds him. - Missing welcoming amenity for gold member, this is the 2nd time in a row for this same property. Room: - What is the point of having an ironing board but no iron in the room, can some one explain this? - Understand that the hotel is trying to provide less one-time item in the room, but a bar of hand soap is for maintaining personal hygiene and should not be one of those item that goes missing - Can one not put a giant couch in front of the curtain and force the guess to climb on the couch to shut the curtain? This is just plain stupid. - One of the power outlet in my room doesn't even work. House Keeping: - Laundry took 4 days to turn back, and it won't even show up until I called them 3 times the same night to find out what exactly is going on. - I refuse to pay the laundry bill as the item arrived 4 days AFTER the contractual agreed turn around time, she still dare to argue with me demanding for payment with not a smile in her face like I did something wrong. Staff: - It is too much to ask for a smile? I don't recall seeing any staff members that wears a smile, besides housekeeping. This is 2x terrible experiences I have had in a row staying at this property, either the management needs to be replace, or this is what Accor standard is like today. Not staying here ever again.

Dear Crossingtheglobe We appreciate your time taken in sharing your feedback about your experience at the Novotel Singapore On Stevens. Please accept my sincerest apology for the less than satisfactory experience you had during your recent stay with us At Novotel, we always strive to provide the best service to our guests and especially our esteemed guests like you. And on this occasion, we didn’t exceed our basic expectations. Our hotel has always taken pride in ensuring that our guests have the feeling of it being at home away from home. Our main aim is guest satisfaction and quality delivery. Rest assured that your valuable feedback has been shared with the respective departments for their immediate reviews and improvements. We are taking the appropriate measures to address the problem and prevent future occurrence. We value your loyalty with us and we hope that you will give us the opportunity to serve you better in the near future. Sincerely, Piotr Kupiec General Manager

We’ll give the hotel a 2nd chance, with all credit due to Mr Sunny.

Ocena na stronie TripAdvisor 3.0/5

varian a Opinia zatwierdzona w TripAdvisor

UPDATE: Finally at 11pm, Mr Sunny, Guest relation manager, called us and offered to upgrade our room to the suite as well as a very late checkout to compensate. A small cake was also delivered the next day to celebrate our happy occasion. More could be done by other staff as we had given ample opportunities. Even though something was done in the end, it only came at 11pm when we were well rested in bed. Lots of staff training has to be done for the others. We’ll give the hotel a chance again, with all credit due to Mr Sunny. Original: Took many emails back and forth to book the room due to staff’s continuous error in booking date or booking name. This was a room that i was entitled to due to me hosting my wedding here. Felt unwelcome as if it was a chore to reserve the room for me, worst still, i was a gold member of the hotel. Upon checking in, room was dirty with leftover food on the floor and rubbish on the seats. Fridge was empty, and there wasnt even handsoap given in the toilet. Overall a bad experience thus far.

Dear Varian Ang Thank you for taking the time to tell us about your experience at the Novotel Singapore On Stevens. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Piotr Kupiec General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 92 Liczba opinii 7.6/10 Lokalizacja
  • 172 Liczba opinii 5.7/10 Pokój
  • 211 Liczba opinii 4.5/10 Obsługa
  • 6 Liczba opinii 1.4/10 Internet
  • 66 Liczba opinii 4.6/10 Czystość
  • 59 Liczba opinii 7.2/10 Śniadanie
  • 47 Liczba opinii 5.5/10 Dobra oferta cenowa
  • 28 Liczba opinii 10/10 basen

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