Novotel New Plymouth Taranaki 4.5 stars

Customer review rating (ALL Rating) 4.6/5 2,000 reviews

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Description

Hotel extras

  • ALLSAFE certification and 24-hour reception

  • On-site parking and Wi-Fi for your convenience

  • Two conference rooms with natural light for events up to 220 people

  • Complimentary bicycle hire.

  • 24-hour gym and sauna

Our accommodation(s)

Take advantage of our Flight + Hotel offers

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Hotel location

Novotel New Plymouth Taranaki

Cnr Of Hobson And Leach Streets
4312 NEW PLYMOUTH
New Zealand

GPS:-39.056161, 174.087325

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Haukai Bistro and Bar

Haukai Bistro and Bar focuses on regional cuisine that highlights the best local produce from the Taranaki region. Featuring indoor and outdoor dining areas, it is the perfect place to relax with a meal accompanied by a fine New Zealand wine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,000 reviews

TripAdvisor Rating  4.5/5  490 reviews

Certificate of excellence 2023

Excellent Hotel

Customer review rating 4.5/5

E. Families - Confirmed reviews ALL

Great staff and service, excellent food and nice modern facilities.

Friendly helpful staff

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Staff genuinely cheerful and chatty and actions requests efficiently

Friendly staff, well-equiped rooms, clean and modern

Customer review rating 4.5/5

Charlotte Families - Confirmed reviews ALL

We regularly stay at Novotel New Plymouth and the service, cleanliness, food and beverage, and rooms are consistently very good. We just upgraded our Accor Membership to silver so we'll be back again soon when visiting family in New Plymouth. It would just be great if there was an option of adjoining rooms for families so we could spread our young family of four out of one standard queen room. If there is an option, it wasn't offered to recommended to us.

Well located

Customer review rating 3.5/5

Dale A. Solo - Confirmed reviews ALL

Good room comfortable .Food very average.

So so

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

We had a mixed experience at the hotel. The receptionist's questioning of my association with Accor, due to using a friends and family promo code, left a sour taste in my mouth. Additionally, despite having a parking reservation, he instructed me to park in any unnamed spot. At dinner, without a reservation, we were told to wait while a table was set up. After waiting for over 10 minutes and observing several vacant tables, I inquired again and we were promptly seated. While I understand the staff may be under pressure, communication could certainly be better. The hotel itself offers good facilities and is well-located, but service inconveniences were noticeable.

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Other web-users rate our hotel

  • 308 reviews 7.7/10 Location
  • 778 reviews 8.5/10 Room
  • 927 reviews 9.5/10 Service
  • 7 reviews 8.3/10 WiFi
  • 453 reviews 7.2/10 Food
  • 282 reviews 9.3/10 Cleanliness
  • 195 reviews 7.7/10 Breakfast
  • 183 reviews 9.6/10 Vibe

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