Novotel New Plymouth Taranaki 4.5 stars

Customer review rating (ALL Rating) 4.7/5 1,370 reviews

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Novotel New Plymouth Taranaki - Image 1
Novotel New Plymouth Taranaki - Image 2
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Cnr Of Hobson And Leach Streets, 4312 NEW PLYMOUTH, New Zealand

Description

Hotel extras

  • Tesla Super Charging and Electric Vehicle Charging Onsite

  • On-site parking and Wi-Fi for your convenience

  • Two conference rooms with natural light for events up to 220 people

  • Complimentary bicycle hire

  • On-site gym and sauna

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel New Plymouth Taranaki

Cnr Of Hobson And Leach Streets
4312 NEW PLYMOUTH
New Zealand

GPS:-39.056161, 174.087325

Telephone
Fax +64 6 769 9072

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Haukai Bistro and Bar

Haukai Bistro and Bar focuses on regional cuisine that highlights the best local produce from the Taranaki region. Featuring indoor and outdoor dining areas, it is the perfect place to relax with a meal accompanied by a fine New Zealand wine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,370 reviews

Customer review rating 5.0/5

Wayne O. Friends - Confirmed reviews ALL

Kia Ora Wayne, Thank you so much for your wonderful review and for your continued loyalty. It was lovely to welcome both you and your companions back again, and we are delighted to hear that everyone had another excellent stay with us. We're so pleased you enjoyed our breakfast, comfortable rooms, and the service provided by our team. It is especially rewarding to know that your fellow travellers from the other group also had such a positive experience and are planning to stay with us again. We truly appreciate your recommendation and your ongoing support. We look forward to welcoming you back for your annual event next year and are excited to host your even larger group. Thank you once again for choosing to stay with us—we can't wait to see you all again. Nga mihi, Celia Harrison Front Office Duty Manager Novotel New Plymouth Taranaki

Customer review rating 4.0/5

Ian S. Families - Confirmed reviews ALL

Kia Ora Ian, Thank you for taking the time to share your wonderful feedback following your recent family stay with us. We are delighted to hear that you and your family enjoyed your weekend retreat and that our range of room configurations suited everyone, including your elderly parents. It's also great to know that you found the booking process on the Novotel website easy to navigate and that our team's attentive and welcoming service helped make your stay enjoyable. We're pleased that you enjoyed your accommodation, found the hotel clean and comfortable, and appreciated our commitment to sustainability. Your recommendation means a great deal to us. Thank you once again for choosing to stay with us. We look forward to welcoming you and your family back for another relaxing getaway in the future. Nga mihi, Celia Harrison Front Office Duty Manager Novotel New Plymouth Taranaki

Customer review rating 5.0/5

Jocelyne W. Solo - Confirmed reviews ALL

Kia Ora Jocelyne, Thank you for your wonderful review and for choosing to stay with us again. We are delighted to know that you had another great stay and that you enjoyed our friendly team, clean and comfortable accommodation, delicious breakfast, and convenient location. It is especially rewarding to receive such positive feedback from a returning guest. We're also pleased to hear that you are exploring the ALL Accor app for your bookings. We hope you'll find it even easier to use for your future stays and continue to enjoy the benefits of your Gold membership. Thank you for your kind recommendation and for your continued loyalty. We truly appreciate your support and look forward to welcoming you back for another exceptional stay soon. Nga mihi, Celia Harrison Front Office Duty Manager Novotel New Plymouth Taranaki

Customer review rating 4.5/5

Richard M. Couples - Confirmed reviews ALL

Kia Ora Richard, Thank you for taking the time to share your feedback following your stay with us. We're delighted to hear that you found our hotel to be well located and well appointed, and that our team made such a positive impression. Your kind words about our friendly and attentive staff are greatly appreciated and will be shared with the team. We also appreciate your excellent ratings across many aspects of your stay, particularly for your booking experience, check-in, cleanliness, and our team. We have noted your lower rating for check-out and departure and will continue to review this part of the guest experience as we strive to improve. Thank you for your valued support as an ALL Gold member. We hope to have the pleasure of welcoming you back for another enjoyable stay in the near future. Nga mihi, Celia Harrison Front Office Duty Manager Novotel New Plymouth Taranaki

Customer review rating 4.5/5

Vanessa G. Families - Confirmed reviews ALL

Kia Ora Vanessa, Thank you for your wonderful review and for sharing details of your recent family stay with us. We're delighted to hear that you enjoyed our central location, with easy access to cafés, shops, and the waterfront, as well as the comfort and spaciousness of your room. It’s fantastic to know that your children enjoyed the buffet breakfast and that you were able to enjoy a delicious dinner with us during your stay. We truly appreciate your kind comments about our team. Providing warm, helpful service is something we take great pride in, and we're pleased that our team helped make your visit enjoyable. Thank you also for your suggestions regarding a kids' space and an indoor swimming pool. We value guest feedback and appreciate you sharing ideas that could further enhance the family experience. We appreciate your recommendation and your loyalty as an ALL Classic member. We look forward to welcoming you and your family back again for another comfortable stay. Nga mihi, Celia Harrison Front Office Duty Manager Novotel New Plymouth Taranaki

Other web-users rate our hotel

  • 275 reviews 8.4/10 Location
  • 596 reviews 8.7/10 Room
  • 762 reviews 9.5/10 Service
  • 11 reviews 7.4/10 WiFi
  • 321 reviews 8.2/10 Food
  • 222 reviews 8.4/10 Cleanliness
  • 172 reviews 7.6/10 Breakfast
  • 163 reviews 9.4/10 Vibe

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