Novotel New Plymouth Hobson Hotel 4 stars

Comfortable modern hotel with spacious room and high spec bathroom. Restaurant has very limited options, only one vegetarian dish, and all choices are overly fussy.

The shower is amazing. While i enjoy a firmer bed it was still great.

Staff were great especially the lovely young lady on the front counter. Rooms were nice but the room service food is Really Bad. Cold dry risotto - day one. Day two a block of crumbed deep fried pork Ragu. Who does that? It was really iff as were the veggies. Cold in the middle . Odd flavours. Had an upset stomach for 3 days afterwards. We spoke about it at work and everyone who’s had meals there is of the same opinion. Don’t eat there.

The parking was excellent for a car club get together. A few minor improvements could be made- better quality toilet paper, non synthetic duvet, plunger or capsule coffee machine, and the shower head was already partially blocked up.

Excellent stay,food was fantastic and staff free friendly

The room was very comfortable and clean, the people on the front desk were super friendly as always, and the breakfood food was delicious. A really pleasant stay, thanks.

We enjoyed our stay except for the meal in the Govenor's bar on the Wednesday 13th. It was not memorable! Fish and chips were only mediocre and had to ask for the chips to be redone without salt as ordered. The chicken salad wasn't pleasant either. We did enjoy the meal on the Sat night with the Morgan group though so maybe different chief's!!

our stay was enjoyable. We were given a walking map by front deck which was fantastic as we didnt really need to find our bearings and could walk out the front door and enjoy the beautiful day. Dinner was presented well though my main was a little underwhelming. Good service and wines on offer.

When ringing to book the restaurant for dinner because of a late arrival was annoyed that there was a private function on and we could not dine in the restaurant. We were however quickly advised room service would retain Accor Plus benefits and, actually given how we were dressed probably a blessing in disguise. Meet and greet at reception was genuinely friendly, asst manager even parked our car for us. Room service was a blast, three courses on a trolley simultaneously, entree to dessert ??? that is a recipe for disaster surely but that food was seriously something else. The cerviche was devine, my pork croquettes and pickles with wasabi sauce the balance was stunning, we were short of a main but that was quickly rectified. In short if I had known what was coming I would have ordered champagne and not two lousy beers. Seriously, hats off to Chef for an innovative, challenging menu that is seriously not standard hotel fare. I will always and have on numerous occasions returned meals that are below par, numerous Novotel meals included, ( one last week on ANZ Business Class was interesting) and in spite of everything 'landing' at once and the intricacies of trying to get two desserts into the bar fridge together, (I can still taste that salted ganache) this was a really surprising meal. Fry bread ??? Breakfast was equally pleasant, { send someone to Novotel Auckland Airport, it's the pits) staff lovely, checkout equally so, just a very impressive performance by the 'whole' team. We will return, and after seven years of Accor membership i have never said that before.

As above

Novotel New Plymouth certainly is one of the best Novotels in the Asia/Pacific region. A smart and modern hotel with every facility available. The rooms are immaculately serviced and offer all amenities. The dining room has an imaginative and extensive food and wine menu. The staff in all departments are friendly, efficient and professional.

Novotel New Plymouth is certainly the best of the brand I have stayed in throughout the Asia/Pacific region. A modern and smart hotel with every facility. Stylish rooms which are immaculately serviced. A great dining room with imaginative food and drinks menu. Professional and friendly staff in every department.

All good

Perfect place to stay, as we have family to catch up with in New Plymouth. New Plymouth is a beautiful city, with lots to offer - gardens, walkways.

I was surprised to be told the hotel is 4 years old as it still looks brand new. Our room was beautifully presented and clean. The hotel staff were friendly and the restaurant served delicious food. It was a pleasure to stay at such a well managed and maintained hotel. would definitely stay again on our next visit to New Plymouth