Novotel New Plymouth Taranaki Hotel 4.5 stars

A) Checking in took a while, couldn't understand the credit card details when there was no minibar. B) 1: The room amenities were at a minimum/ not very well stocked upon arrival. 2: Took a while to find the 'Lighting consoles' with the extremely small buttons. Needless to say, it took a while to find the LIGHTS upon entering the room. 3) Shower egress (no door) allowed water to go all over the bathroom floor, used the towels to remedy this. Design fault perhaps. Otherwise the stay was 'Okay ' even though I spent 10 hours there while working in New Plymouth.

Friendly staff great restaurant great service

Welcoming, relaxing

Nice friendly staff. Excellent food, although the bar did shut in the afternoon for a few hours.

Staff are friendly and helpful, rooms are great, parking is easy, which all makes the stay pleasant.

It was wet, and the event was at Novotel, so I didn't do much besides go to event, eat and go to sleep.

Only disapointment was the room with a very small high window. Made you feel a bit boxed in.

As usual we enjoyed our stay with you apart from a couple of hiccups along the way. Room service breakfast was very poor burnt bacon rock hard eggs muesli was 80% coconut dust ( end of packet probably) other than that we generally enjoyed our meals.

Room- 10/10 stunning, roomy, comfy! Service- 9/10 helpful, hospitable, polite! Restaurant food- 5/10 took an hour for main, poor quality and expensive, poorly cooked, basic tasting! Disappointing!

Very friendly and welcoming staff, comfortable bed, awesome shower, clean and tidy room.

The best Accor hotel in New Plymouth. Thanks for the upgrade, a pleasant surprise. And the welcome drink. It certainly pays to be an Accor ALL member. We'll look forward to returning in the near future.

Easy parking - Easy check in. Friendly staff - Nice room - free bottled water and chocolate - Comfy bed - good breakfast. Hotel is well positioned but a little walk to water but supermarkets and fast foods in easy reach.

Stayed for 3 days for business. I was amazed to hear this property is 5 years old – it is in fantastic condition – the rooms were perfect, very spacious and extremely well laid out. Rooms were extremely clean – full marks to Daryl in housekeeping. The staff were exceptional – friendly, helpful and very welcoming. Restaurant excellent and the menu has a wide range of options – better than most hotels. Wine list very good too. I will definitely stay at this property again and in fact we are planning a holiday to New Plymouth and will definitely stay here. Full marks to management and staff.

Novotel New Plymouth is a well appointed hotel with the usual Novotel amenities. The only downside I found was it was difficult to get to coming from the north, having to cut across traffic and circle the block to get the entry. Otherwise a great stay with everything you need to be comfortable.

We stayed her for a week to attend Americarna. The hotel was central and easy walking distance to the city centre. The rooms were well appointed, very clean and quiet. We ate at the restaurant several times for dinner, along with the uncluded breakfast buffet. All staff were a pleasure to deal with