Novotel New Plymouth Taranaki 4.5 stars

Customer review rating (ALL Rating) 4.6/5 1,933 reviews

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ALLSAFE approved hotel

Hotel extras

  • ALLSAFE certification and 24-hour reception

  • On-site parking and Wi-Fi for your convenience

  • Two conference rooms with natural light for events up to 220 people

  • Complimentary bicycle hire.

  • 24-hour gym and sauna

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Novotel New Plymouth Taranaki

Cnr Of Hobson And Leach Streets
New Zealand

GPS:-39.056161, 174.087325

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Haukai Bistro and Bar

Haukai Bistro and Bar focuses on regional cuisine that highlights the best local produce from the Taranaki region. Featuring indoor and outdoor dining areas, it is the perfect place to relax with a meal accompanied by a fine New Zealand wine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,933 reviews

TripAdvisor Rating  4.5/5  478 reviews

Certificate of excellence 2023

Very disappointing

TripAdvisor rating 2.0/5

Victoria D Friends getaway - TripAdvisor review

Went here for a friends birthday and we’re very disappointed. Food had clearly been kept warm for a long time as the sauces had dried to the plates. The food itself was warm not hot, our side of fries was luke warm. 2 mains arrived at the same time but the third dish was about 5 mins later. There were a max of 6 other small tables so not like it was rush hour! The window shelf next to me was covered in crumbs and dust, not very appealing when you’re about to eat. We had drinks in the lounge afterwards, had to go to the bar to order and no one bothered to ask if we would like another. So we left. Wouldn’t recommend or go back.

One nighter

Customer review rating 4.5/5

Kyran Business - Confirmed reviews ALL

Another pleasant stay.


Customer review rating 5.0/5

Anne M. Business - Confirmed reviews ALL

From the moment you walk through the front door till the time you leave the service is outstanding.

Good stay, was there for ponder vs ponder. This was a good experience

Customer review rating 4.0/5

Ryan N. Couples - Confirmed reviews ALL

Rooms and furniture are now getting a little dated. We had a very lovely room, nice a quiet, but the couch in there was very worn and tired.

Relaxing stay with great service

Customer review rating 4.5/5

Salve B. Friends - Confirmed reviews ALL

From check in to check out and all in between the service provided was fast, efficient and very friendly. The dinner and breakfasts we had were top notch and the waiting staff were very attentive. The room was clean and tidy and had all the amenities you could want.

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Other web-users rate our hotel

  • 290 reviews 8/10 Location
  • 785 reviews 8.6/10 Room
  • 873 reviews 9.4/10 Service
  • 15 reviews 4.9/10 WiFi
  • 455 reviews 7.1/10 Food
  • 284 reviews 9.4/10 Cleanliness
  • 204 reviews 7.6/10 Breakfast
  • 177 reviews 9.5/10 Vibe

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