Novotel New Plymouth Taranaki

Novotel New Plymouth Taranaki 4.5 stars

Customer review rating (ALL Rating) 4.6/5 2,107 reviews

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Description

Hotel extras

  • ALLSAFE certification and 24-hour reception

  • On-site parking and Wi-Fi for your convenience

  • Two conference rooms with natural light for events up to 220 people

  • Complimentary bicycle hire.

  • 24-hour gym and sauna

ALLSAFE approved hotel

Hotel location

Novotel New Plymouth Taranaki

Cnr Of Hobson And Leach Streets
4312 NEW PLYMOUTH
New Zealand

Telephone +64 6-769 9579

Fax +64 6-769 9072
  • By plane

    NEW PLYMOUTH At 11km / 7 miles - Shuttle paying

GPS:-39.056161, 174.087325

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Haukai Bistro and Bar

Haukai Bistro and Bar focuses on regional cuisine that highlights the best local produce from the Taranaki region. Featuring indoor and outdoor dining areas, it is the perfect place to relax with a meal accompanied by a fine New Zealand wine.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,107 reviews

TripAdvisor Rating  4.5/5  460 reviews

Certificate of excellence 2022

Great stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Staff were very friendly and helpful. The room was lovely and comfortable/warm.

Kia Ora Gaylene, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Ngā mihi, Kate Conley Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Good stay

Customer review rating 4.0/5

Bernice M. Friends - Confirmed reviews ALL

Nice stay, nice dinner and breakfast

Kia Ora Bernice, Thank you for the great review of our hotel! It is always a pleasure to receive positive feedback. I will also share your comments with our restaurant team in regards to your experiences there. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ngā mihi, Kate Conley Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Well located, friendly staff

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

This was my second stay at this hotel. The first stay was upstairs in a large room - very comfortable and quiet. For this 3 night stay I was allocated G.03. I found its proximity to the Reception and bar areas to be very noisy particularly on the Friday and Saturday nights. Friday night I was awakened by chatter from the bar, and Saturday night by young people going between rooms, running into the Reception area and banging doors.

Dear Joanna K., Thank you for taking the time to tell us about your experience at the Novotel New Plymouth Taranaki. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ngā mihi, Kate Conley Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Quality stay

Customer review rating 4.5/5

Ian M. Business - Confirmed reviews ALL

Great stay , excellent safe Parking , access , Room and Restaurant. Recommended.

Dear Ian M., We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your comments about our breakfast, we are also currently in the process of changing our menu's. I will pass on this feedback to our restaurant staff so the next time you're dining you'll have a better experience with us! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Ngā mihi, Kate Conley Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Fantastic Team!

Customer review rating 5.0/5

Shehbaz Families - Confirmed reviews ALL

Short one night trip! Thank you for these guys for making the stay so awesome: Juliana, LJO, Mariska, Kate and Alana. Definitely my go to hotel now, next time I am in the old Naki! :)

Kia Ora Shehbaz, Thank you again for sharing your experience. The team really appreciated your kind words of encouragement! It is so pleasing to know that when our guest leave the hotel we have made a long lasting impression by exceeding the normal service standards. Your words are very kind and I'll ensure this is circulated to all departments. We look forward to having you come and stay with us again. Ngā mihi, Kate Conley Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

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