Novotel New Plymouth Taranaki 4.5 stars

Customer review rating (ALL Rating) 4.6/5 1,811 reviews

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Description

Hotel extras

  • Tesla Super Charging and Electric Vehicle Charging Onsite

  • On-site parking and Wi-Fi for your convenience

  • Two conference rooms with natural light for events up to 220 people

  • Complimentary bicycle hire.

  • 24-hour gym and sauna

Our accommodation(s)

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Hotel location

Novotel New Plymouth Taranaki

Cnr Of Hobson And Leach Streets
4312 NEW PLYMOUTH
New Zealand

GPS:-39.056161, 174.087325

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Haukai Bistro and Bar

Haukai Bistro and Bar focuses on regional cuisine that highlights the best local produce from the Taranaki region. Featuring indoor and outdoor dining areas, it is the perfect place to relax with a meal accompanied by a fine New Zealand wine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,811 reviews

TripAdvisor Rating  4.5/5  492 reviews

Certificate of excellence 2023

Good stay

Customer review rating 4.5/5

Don S. Business - Confirmed reviews ALL

Good stay.

Dear Donald S., We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngā mihi, Ralph Viegas Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Enjoyable Stay

Customer review rating 5.0/5

Tom Business - Confirmed reviews ALL

Comfortable Rooms, delicious food & great service

Kia Ora Thomas, Thank you again for sharing your experience. The team really appreciated your kind words of encouragement. It is so pleasing to know that when our guest leave the hotel we have made a long lasting impression by exceeding the normal service standards. Your words are very kind and I'll ensure this is circulated to all departments. Ngā mihi, Ralph Viegas Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Most enjoyable. Excellent service

Customer review rating 4.5/5

Christine Couples - Confirmed reviews ALL

Very pleasant stay. Great service from friendly staff. Lovely food.

Dear Christine C., We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngā mihi, Ralph Viegas Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Good stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Friendly staff, well located and we enjoyed the restaurant meals.

Dear John U., We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngā mihi, Ralph Viegas Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

Top Quality For Business or Leisure

Customer review rating 4.5/5

Paul E. Couples - Confirmed reviews ALL

We stayed for three nights during the Garden Festival. Spacious room, great shower. Very good restaurant for dinner and breakfast. Efficient check in and check out. Minor grumbles: water pressure of bathroom hand basin was very low (not much more than a dribble) and no drawer space in room - just a shelf at top of wardrobe, once we had shifted the spare blanket and rearranged the iron and ironing board - not enough storage space for two people for three nights.

Dear Paul E., We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngā mihi, Ralph Viegas Front Office Duty Manager Novotel New Plymouth Taranaki Phone: +6… Email: du…

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Other web-users rate our hotel

  • 299 reviews 8/10 Location
  • 708 reviews 8.5/10 Room
  • 866 reviews 9.6/10 Service
  • 6 reviews 8.7/10 WiFi
  • 407 reviews 7.3/10 Food
  • 274 reviews 9.2/10 Cleanliness
  • 175 reviews 8/10 Breakfast
  • 165 reviews 9.8/10 Vibe

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