Novotel New Plymouth Taranaki 4.5 stars

Customer review rating (ALL Rating) 4.7/5 1,389 reviews

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Novotel New Plymouth Taranaki - Image 1
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Cnr Of Hobson And Leach Streets, 4312 NEW PLYMOUTH, New Zealand

Description

Hotel extras

  • Tesla Super Charging and Electric Vehicle Charging Onsite

  • On-site parking and Wi-Fi for your convenience

  • Two conference rooms with natural light for events up to 220 people

  • Complimentary bicycle hire

  • On-site gym and sauna

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel New Plymouth Taranaki

Cnr Of Hobson And Leach Streets
4312 NEW PLYMOUTH
New Zealand

GPS:-39.056161, 174.087325

Telephone
Fax +64 6 769 9072

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Haukai Bistro and Bar

Haukai Bistro and Bar focuses on regional cuisine that highlights the best local produce from the Taranaki region. Featuring indoor and outdoor dining areas, it is the perfect place to relax with a meal accompanied by a fine New Zealand wine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,389 reviews

Customer review rating 4.5/5

Calogero J. R. Business - Confirmed reviews ALL

Kia Ora Calogero, Thank you for your fantastic feedback and for your 90/100 rating. We are delighted to hear that you enjoyed our clean and comfortable rooms, convenient location, and especially the service from our wonderful team. It is great to know that your stay was smooth and hassle-free, and we truly appreciate your kind words and recommendation. We also value your feedback on breakfast and departure, which will help us continue to improve. We look forward to welcoming you back for another enjoyable stay. Nga mihi, Celia Harrison Front Office Duty Manager Novotel New Plymouth Taranaki

Customer review rating 4.5/5

Karen J. T. Couples - Confirmed reviews ALL

Kia Ora Karen, Thank you for taking the time to share such lovely feedback following your stay with us. We’re so pleased to hear that you had a great experience and that our team made such a positive impression during your visit. It’s especially wonderful to hear about your experience at breakfast. Although you didn’t know his name, I’ll be sure to share your kind words with the team, particularly the young team member who noticed you needed a hand and brought over some extra serviettes. It’s these small moments of attentiveness that we hope our guests experience when staying with us, and I’m sure the team will appreciate hearing your feedback. I’m sorry, however, about the issue you experienced with the shower and the water running onto the bathroom floor and carpet. Thank you for explaining exactly what happened. We’ll make sure this is followed up with our maintenance team so we can address the issue. Thank you again for your wonderful comments and for your continued support as an ALL Accor Gold member. We’re delighted you would recommend us and hope to welcome you back to Novotel New Plymouth Taranaki on your next visit. Ngā mihi, Sahil Pawar Front Office Duty Manager Novotel New Plymouth Taranaki

Customer review rating 3.5/5

Michael N. Families - Confirmed reviews ALL

Kia Ora Michael, Thank you for taking the time to share your feedback with us, and for choosing to stay with us again. We’re pleased to hear that you found our location convenient, although I’m sorry that the room allocated to you this time did not meet the standard you experienced during your previous stay. We’re sorry to hear that the view from your room was obstructed by the timber paling. We understand how this would have been disappointing, particularly as you had a more favourable room during your previous stay. We’re grateful for your continued support as an Accor member, and we hope to have the opportunity to provide you with a much better experience on your next visit. Ngā mihi, Sahil Pawar Front Office Duty Manager Novotel New Plymouth Taranaki

Customer review rating 4.5/5

Gagandeep K. Couples - Confirmed reviews ALL

Kia Ora Gagandeep, Thank you for your lovely feedback and for choosing to stay with us while enjoying your time in Taranaki. It was a pleasure having you with us, and I’m really glad to hear that myself and Dalston were able to make your stay a welcoming one. I’m sorry that breakfast fell short of the rest of your experience. Your comments around the vegetable pancakes, scrambled eggs and coffee are very specific and helpful, and I’ll make sure this feedback is passed on to our Food & Beverage team so it can be looked into. Thank you again for the 9/10 recommendation and for your kind words about the team. We’d love to welcome you back on your next visit to Taranaki. Ngā mihi, Sahil Pawar Front Office Duty Manager Novotel New Plymouth Taranaki

Customer review rating 5.0/5

Lisa J. Couples - Confirmed reviews ALL

Kia Ora Lisa, Thank you for taking the time to share such lovely feedback following your stay with us. Although you were only with us for one night, it’s great to hear that our team made a positive impression from the moment you arrived, and that you enjoyed your early dinner with us as well. We’re also pleased to hear that you enjoyed the little touches around the hotel, along with the sheets and bedding in your room. It’s always nice to know that these details helped make your short stay a comfortable one. Thank you for your feedback regarding the ALL Accor app as well. We appreciate you taking the time to share this, particularly around having clearer information on cancellation conditions when making a booking. Thank you again for the 10/10 recommendation and for your continued support as an Accor Gold member. We hope to have the pleasure of welcoming you back for more than just one night next time! Ngā mihi, Sahil Pawar Front Office Duty Manager Novotel New Plymouth Taranaki

Other web-users rate our hotel

  • 273 reviews 8.4/10 Location
  • 594 reviews 8.6/10 Room
  • 759 reviews 9.5/10 Service
  • 11 reviews 7.4/10 WiFi
  • 316 reviews 8.1/10 Food
  • 219 reviews 8.4/10 Cleanliness
  • 173 reviews 7.7/10 Breakfast
  • 163 reviews 9.4/10 Vibe

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