Novotel New Plymouth Taranaki 4.5 stars

Customer review rating (ALL Rating) 4.7/5 1,467 reviews

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Novotel New Plymouth Taranaki - Image 1
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Cnr Of Hobson And Leach Streets, 4312 NEW PLYMOUTH, New Zealand

Description

Hotel extras

  • Tesla Super Charging and Electric Vehicle Charging Onsite

  • On-site parking and Wi-Fi for your convenience

  • Two conference rooms with natural light for events up to 220 people

  • Complimentary bicycle hire

  • On-site gym and sauna

Our accommodation(s)

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Hotel location

Novotel New Plymouth Taranaki

Cnr Of Hobson And Leach Streets
4312 NEW PLYMOUTH
New Zealand

GPS:-39.056161, 174.087325

Telephone
Fax +64 6 769 9072

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Haukai Bistro and Bar

Haukai Bistro and Bar focuses on regional cuisine that highlights the best local produce from the Taranaki region. Featuring indoor and outdoor dining areas, it is the perfect place to relax with a meal accompanied by a fine New Zealand wine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,467 reviews

TripAdvisor Rating  4.4/5  505 reviews

Customer review rating 4.5/5

Brett C. Business - Confirmed reviews ALL

I checked in on Thursday the 4th around 4pm. The young lady on reception was so helpful and professional. My evening dinner I was also well looked after.

Kia Ora Brett, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngā mihi Sijo Mathew Front Office Duty Manager

Customer review rating 4.0/5

Sarah G. Business - Confirmed reviews ALL

Great service, good sized room. Would have been nice to have water available the room.

Kia Ora Sarah, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngā mihi Sijo Mathew Front Office Duty Manager

Customer review rating 3.5/5

Christine A. P. Business - Confirmed reviews ALL

I found the room was quite dark - being down low on the 1st floor with windows only up high. There was what looked like Urine on the curtain (right hand curtain) which wasn't great. Also, i would have liked to make A. coffee in the morning - but there was no milk provided in the room. The people at reception were super nice and did say to just let them know and they would bring milk to the room - but i didn't want to do this early in the morning. Otherwise, the room was fine for A. short work stay. The reception and bar area is really nice.

Kia Ora Christine, Thank you for taking the time to tell us about your experience at the Novotel New Plymouth Taranaki. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Novotel, we strive to provide A. superior service experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Ngā mihi, Sijo Mathew Front Office Duty Manager Novotel New Plymouth Taranaki

Customer review rating 5.0/5

Christopher H. Business - Confirmed reviews ALL

Novotel New Plymouth staff always go the extra mile. They turn problems into solutions.

Kia Ora Christopher, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngā mihi Sijo Mathew Front Office Duty Manager

Customer review rating 5.0/5

Carlyn N. Business - Confirmed reviews ALL

Lovely

Kia Ora Carlyn, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngā mihi Sijo Mathew Front Office Duty Manager

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Other web-users rate our hotel

  • 271 reviews 8.1/10 Location
  • 604 reviews 8.8/10 Room
  • 792 reviews 9.7/10 Service
  • 13 reviews 8.5/10 WiFi
  • 342 reviews 8.1/10 Food
  • 240 reviews 9.3/10 Cleanliness
  • 174 reviews 7.4/10 Breakfast
  • 167 reviews 9.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.