Ibis Quito 3 stars

Customer review rating (ALL Rating) 4.5/5 1,049 reviews

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Avenida Diego De Almagro E8 19, Y Bello Horizonte, 170518 QUITO, Ecuador

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Our accommodation(s)

Hotel location

Ibis Quito

Avenida Diego De Almagro E8 19, Y Bello Horizonte
170518 QUITO
Ecuador

GPS:-0.196609, -78.484989

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN LOUNGE

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,049 reviews

TripAdvisor Rating  4.5/5  94 reviews

Noise

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

There were people playing loud music late night 0100 AM, I called the front desk and they eventually said they would send someone by. I then had to repack the things I had removed from my suitcase and go back to the front desk to change tooms. The new room was apparently next to more partiers who woke me up around 4 AM. What kind of hotel lets people party late and wake others up? The beds were not as comfortable either as they had been the prior year.

Dear SARAH SPENDLOVE C., Thank you for taking the time to tell us about your experience at the ibis Quito. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay

Customer review rating 4.5/5

Juan D. T. C. Solo - Confirmed reviews ALL

I was by a short time but I was a great experience. Comfortable room, nice breakfast, clean, nice.

Dear JUAN DAVID TENJO C., We very much appreciate your comments regarding your stay at the ibis Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 3.5/5

Inés M. Families - Confirmed reviews ALL

The rooms are nice and clean but very small and the bathroom did not have air exhaustion

Dear LIGIA INES R., We very much appreciate your comments regarding your stay at the ibis Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice Stay

Customer review rating 5.0/5

Eneida P. Friends - Confirmed reviews ALL

Clean rooms, good breakfast and great location.

Dear ENEIDA P., We very much appreciate your comments regarding your stay at the ibis Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great stay

Customer review rating 5.0/5

Hannah R. Solo - Confirmed reviews ALL

I stayed here one night before my contiki trip and it was fantastic! I got to check in an hour early and the room was very nice. I loved the A/C system and other room amenities.

Dear HANNAH ROSE R., We very much appreciate your comments regarding your stay at the ibis Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 236 reviews 9.5/10 Location
  • 492 reviews 6/10 Room
  • 704 reviews 8.4/10 Service
  • 28 reviews 4.5/10 WiFi
  • 281 reviews 8.8/10 Breakfast
  • 266 reviews 3.6/10 Comfort
  • 180 reviews 8.3/10 Cleanliness
  • 119 reviews 8.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.