Ibis Saigon Airport 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 1 705

Ibis Saigon Airport - Image 1
Ibis Saigon Airport - Image 2
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2 Hong Ha Street, 70000 Ho Chi Minh, Wietnam

Opis

O hotelu

  • "Bezpłatny transfer na lotnisko (wymagana wcześniejsza rezerwacja)"

  • "Dostępna opcja pokoju do użytku w ciągu dnia (tylko rezerwacja bezpośrednia)"

  • "Całodobowa obsługa pokoi: w restauracji i w pokoju"

  • "Piękny odkryty basen na dachu i bar z widokiem na lotnisko"

  • "Dostępne centrum odnowy biologicznej: łaźnia parowa, sauna i strefa fitness"

Nasze pokoje

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Lokalizacja hotelu

Ibis Saigon Airport

2 Hong Ha Street
70000 Ho Chi Minh
Wietnam

Pozycja GPS:10.813508, 106.665704

Telefon
Faks +84 28 3848 5558

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

BISTRO BY OOPEN

Wybierz się w kulinarną podróż i skosztuj bogactwa oryginalnych smaków z całego świata. Restauracja ibis kitchen jest otwarta przez całą dobę. Zaspokoisz tu swój głód zarówno wytrawnymi, jak i słodkimi daniami.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 1 705

Ocena TripAdvisor  4.5/5  Liczba opinii: 898

Certyfikat Doskonałości 2023

Comfortable hotel @ Saigon Airport delivering service above and beyond expectations

Ocena na stronie TripAdvisor 5.0/5

AnhArmaan Solo travel - Opinia zatwierdzona w TripAdvisor

This is my second stay at this hotel. This time I stayed in a one bedroom suite with separate living room and large dining area and kitchen. The bathroom has both a separate bathtub as well as shower and a second toilet. The room is super comfortable for one and would be just as comfortable for a couple or small family. The welcome back note and local fruit plate was a very nice touch too. The bed and pillows were perfect and i had an uninterrupted nights sleep. The service is also spot on, right from the free airport pick up shuttle service organised before my arrival via email to a seamless check in by professional yet very friendly front desk staff. When I asked for a little later checkout in the morning, the gentleman was super polite and checked the availability of my room and within two minutes, confirmed that i could check out 90 min later which was perfect for me. The breakfast choices are enormous both Western and Asian choices abound. There is a rooftop swimming pool too but i did not go for a swim as I only stayed overnight. This is definitely my favourite hotel next to Saigon airport. I highly recommend it.

Dear valued guest, We very much appreciate your comments regarding your stay at ibis Saigon Airport. We are delighted to read that you enjoyed your visit at our hotel and allowed our team to express their professionalism and friendliness. I am sure that this feedback will be a great reward to our team members as we strive continuously to improve the quality of services. Once again, I appreciate your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Marc DUPUIS General Manager.

Begs Belief

Ocena na stronie TripAdvisor 1.0/5

jhanel65 Opinia zatwierdzona w TripAdvisor

Firstly I want to start by saying we stayed on arrival into Vietnam overnight before flying out the next morning to Danang, had a great stay and had stayed twice before pre covid hence the choice.......but upon return things took a disgusting turn! We had booked 3 day stay rooms as we were a group of 10, 4 adults and 6 children aging from 6-12 upon checkin we booked the shuttle back to the airport for 8pm. Unfortunately within the hour we were advised our flight had been delayed and we changed the booking until 9pm (this change was at approx 4pm) we were always told to be in Reception 15 minutes prior to departure as we were. As the bus pulled up we went to take our out to the shuttle and were told not to as they were waiting for 2 guests. These 2 guest wandered down eventually and we were able to take our bags out oh and when the driver finished his smoke also. My daughter had to take 2 of her bags and proceeded to sit in the front seat leaving 2 seats free next to me, she was promptly told to "GET OUT" and sit in the back with a child on her knee....however impossible with 2 bags also! No apology no please no nothing all to allow the 2 Vietnamese guests in the front. We get to the airport drop off not once asked what airline we were using (unlike previous trip) the driver got out opened the door opened the back got their bags out leaving us all on the bus wondering if we were where we were meant to be he then proceeded to signal aggressively at us to get out then stood back from the door arms crossed defiantly not assisting with the removal of our luggage again as was done on the previous trip. This driver was being absolutely belligerent to the point of racist and in my opinion should NOT be working in hospitality at all and should be released from his job! Management have all my details and still i have not had any contact in regards to this situation

Dear Jhanel McConchie, Thank you very much for choosing the ibis Saigon Airport for your stay in Ho Chi Minh City and taking your time to share with us about your experience. Please accept my apologies for late response since our team took time to investigate the case. Your review is extremely valuable to us, as we strive to improve with each and every stay. I am very sorry for the difficulties you have listed and please understand that the experience you described is not reflecting our usual quality of service. Regarding the shuttle bus schedule, as our shuttle bus runs every 30 minutes, our team were waiting for another 3 guests who booked the same time, however the bus left on time which is exactly 8pm as the normal schedule we operate. Please accept my apology for any inconvenience caused. Regarding the driver attitude, we have worked with our transportation partner on this. He was misbehaved, and I ensure we are taking the appropriate measurements in accordance with the management team and the transportation stakeholder so that this issue could not happen again. We are also going to apply different training for our colleagues for service improvement and share with them your feedback as a lesson during their learning process. Our guests are our number one priority at the property and if someone is dissatisfied with their experience, we work very hard to correct this immediately and in a timely fashion in order to turn their experience around. Our guest satisfaction is our objective, and I guarantee we value every guest coming to us. Thank you for your flexibility while we resolve the problem, I appreciate the opportunity to correct it. And it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Marc DUPUIS General Manager.

Very nice overnight at SGN airport

Ocena na stronie TripAdvisor 5.0/5

zzeGermans Opinia zatwierdzona w TripAdvisor

This hotel is close to SGN airport and offers an efficient free shuttle service. Since we had an overnight layover it was perfect. The place is clean and quite modern and the staff is nice. We booked a normal room but got a small suite for some reason which was super cute. We brought our own food but the room service/restaurant options seemed nice and affordable. Would stay here again any time.

Dear valued guest, We very much appreciate your five-star rating and we are happy to know that you had a pleasant stay with us. It is always a pleasure to receive positive feedback about our unique location, very close to Tan Son Nhat International Airport. Our guest satisfaction is of utmost importance to us and we always try to make sure you feel the most well-being while staying with us. We hope your next visit to ibis Saigon Airport will be better than the previous one. Sincerely, Marc DUPUIS General Manager

Not a 4 star hotel

Ocena na stronie TripAdvisor 3.0/5

Adam M Opinia zatwierdzona w TripAdvisor

Not sure what to say about this one. Stepping off my flight I was greeted by a representative who then took my bags while we walked the 7mins in the heat over to the international terminal where I had to wait for the shuttle to the hotel. The check in staff didn't seem overly interested in checking me in but the process was rather painless. We stayed in the family room, booked for 2 adults and 2 children but were provided 3 made up beds and 3 towels. I know the hotel boasts about minimising waste however our towels and bathmats had been used and washed so many times they resembled nothing more than tattered rags. The room had marks/scuffs everywhere, the hotel could use a fresh lick of paint. I had trouble plugging anything in to the wall sockets, even the room kettle. All the sockets are so worn out that everything falls out after being plugged in. I had to use bags or other heavy items to hold plugs in place. The pool and gym are great, offering great views over the airport and the city. The location is also very good. There are many restaurants, cafes, convenience stores and pharmacies near by. We arrived to breakfast 1hr before it finished. Items are not replenished if they run out so it's first come first serve. 30mins before closing staff came and started taking all the name tags off the items. Not sure why they start cleaning it up so early. Ultimately, the hotel does not feel like 4 star, I would say it's more a 3 star hotel. It's decent but has lots of potential.

Dear beloved guest, Thank you for taking the time to tell us about your experience at ibis Saigon Airport. I am sorry that aspects of your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measurements in accordance with the management team to address the problems that you have mentioned. I would appreciate if you can give us time to study further the case and resolve the problem. Once again, we appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Marc DUPUIS General Manager

Perfect hotel for overnight stay

Ocena na stronie TripAdvisor 5.0/5

SlavaO_77 Couples - Opinia zatwierdzona w TripAdvisor

This is always my 'go to' hotel for overnight stay in Saigon Airport. Convenient location close to airport, free shuttle bus. Stayed many times and would stay again.

Dear valued guest, We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback about our unique location, very close to Tan Son Nhat International Airport. Our guest satisfaction is of utmost importance to us and we always try to make sure you feel the most well-being while staying with us. Thank you again for sharing your experience, and we hope your next visit to ibis Saigon Airport will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 2 971 Liczba opinii 9.4/10 Lokalizacja
  • 2 340 Liczba opinii 7.3/10 Pokój
  • 2 355 Liczba opinii 8.5/10 Obsługa
  • 30 Liczba opinii 8.1/10 Internet
  • 1 332 Liczba opinii 5.2/10 Komfort
  • 1 013 Liczba opinii 8.5/10 Dobra oferta cenowa
  • 857 Liczba opinii 8.6/10 Czystość
  • 589 Liczba opinii 8.4/10 Śniadanie

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