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ホテル イビス サイゴン エアポート 4 つ星

お客さまの声 4.4/5 4,035 件のレビュー

ALLSAFE認証ホテル

このホテルを予約
客室 1

イビス サイゴン エアポート
地図で見る
+ 23 サービス

ホテルのその他の情報

  • タンビン地区初の国際エコノミーホテルブランド

  • 便利な立地: タンソンニャット国際空港からわずか5分

  • "24/7 dining service: At restaurant and in room "

  • 卓越したサービス: 24時間営業のダイニング、空港シャトル、15分間満足保証

  • ウェルネスセンター利用可能: スチーム & サウナ、ジム

ホテル所在地

イビス サイゴン エアポート

2 Hong Ha Street
70000 ホーチミン
ベトナム

電話番号: +842838485556

ファックス: (+84)2838485558

チェックインは14h00からです

チェックアウトは12h00です

  • 飛行機で

    TAN SON NHAT 0km / 0 マイル - シャトルバス無料

GPS:10.813508, 106.665704

ホテルサービス

BISTRO BY OOPEN

世界各地のお料理をお楽しみいただけるレストラン「イビスキッチン」。オリジナリティあふれる豊かな味わいのメニューで、美食の旅へとお連れします。24時間営業ですので、お腹が空いたらいつでもお越しください。

ホテル館内および周辺のサービス

チェックインはからです - チェックアウトはです

概要

  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子利用可能なホテル
  • 快適なご滞在
  • エアコン
  • Wifi
  • 朝食
  • バー
  • 会議室
ケータリングサービス
  • レストラン1軒
  • バー1軒
  • 朝食
    • ビュッフェ 有料
  • ルームサービス
    • 温かい食事
ミーティング/イベント
  • 会議室4室
  • ビジネスセンター
    • ビジネスセンター (サポートスタッフあり)
    • セルフサービスのビジネスセンター
アクセシビリティ
  • 車椅子利用可能なホテル
ホテルのサービスと設備
  • ホテル情報
    • 客室273室
    • お身体の不自由な方向け客室2室
    • ファミリールーム8室
    • コネクティングルーム0室
    • 禁煙の客室273室
    • 15 フロア
  • ホテルスタッフが応対可能な言語
    • 英語
    • ベトナム語
  • ランドリー / バレーサービス
    • ドライクリーニング / アイロン
  • Wifi
    • 高速Wi-Fi
    • 高速回線
    • 公共エリアにWi-Fi
    • ホテル内Wi-Fi完備
    • 高速インターネット
  • エアコン
    • エアコン
  • お身体の不自由な方向け設備
  • 全館禁煙
  • 全階対応エレベーター
  • チェックイン & チェックアウト施設
    • レイトチェックアウト
    • エクスプレスチェックアウト
    • エクスプレスチェックイン
  • 荷物置き場
    • 荷物置き場
  • デスクのご利用
    • 靴磨き機
  • レセプションデスク内セーフティボックス
    • レセプションデスク内セーフティボックス
アクセス
  • シャトル
    • TAN SON NHAT
    • SGN
  • Ha Do
    • 敷地内
快適なご滞在
  • Runway View Pool
    • 屋外
    • 敷地内
  • Wellness at ibis Saigon Airport
    • 敷地内
    • サウナルーム

当ホテルの客室

ミーティングとイベント

会議室

  • 会議室の数:5

  • 最大サイズ:221 m²

  • 最大ご利用人数:217 人

  • パーティの最大ご利用人数:140 人

詳細

お客さまの口コミ
イビス サイゴン エアポート

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.4/5

4,035 件のレビュー

トリップアドバイザーの評価 4.5/5

763 件のレビュー

2021 トリップアドバイザーのエクセレンス認証
2021エクセレンス認証

隔離のため滞在

お客さまの声 1.5/5

Ts ビジネス - 22/09/2021 確認済みレビュー すべて

社会隔離のため3週間滞在しましたがこの間一度もルームクリーニングがなかったことは評価をさげるポイントです。またレセプションとの連絡、食事などラインなどのアプリを利用できるように改善してください。

Dear , Thank you very much for choosing the ibis Saigon Airport for your quarantine. Please allow me to express my sincerest apologies for the difficulties you have listed and rest assured that the experience you described is not reflecting the usual quality of service we are delivering. For the cleaning, we should have change your room in case and I am surprised we do not have any records of this incident. Thanks to your feedback, we scheduled additional training for our Front Desk in order to be more consistent and proactive. Once again I am sorry for the bad experience you had with our hotel’s services and I hope you will give us another chance to serve you in the future. Best regards, Marc DUPUIS General Manager

Memorable stay!

トリップアドバイザーの評価 5.0/5

parijatprasun Business - 03/07/2020 トリップアドバイザー認証口コミ

It was truly a memorable stay for me. I loved the Studio Room with a big refrigerator and microwave very much. The breakfast service was just perfect for me. The room had the awesome sweet bed. The staff were very helpful and friendly. Thank you very much for the hospitality.

Dear parijatprasun, We very much appreciate your comments regarding your stay at the ibis Saigon Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Marc DUPUIS General Manager

トランジットに便利

お客さまの声 4.0/5

Ki ビジネス - 13/03/2020 確認済みレビュー すべて

空港がすぐなのでとても便利

Dear Kiyoshi M., We very much appreciate your comments regarding your stay at the ibis Saigon Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

広くて快適な部屋

お客さまの声 4.5/5

Tabitomono 一人 - 09/03/2020 確認済みレビュー すべて

翌日、早朝のフライトだったので、空港近くのホテルを選択。 正直、寝るだけではもったいない。寝室とリビングがセパレートされ、 1人にはもったいない広さ。飛行機や、周辺の騒音も気にならず、ぐっすり眠れた。 次回、ホーチミンに行った際は、また利用したい。

Dear Koichi I., We very much appreciate your comments regarding your stay at the ibis Saigon Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Marc DUPUIS General Manager

ホテルの立地は良いがホテル回りに外国人が入り易そうなレストランがない。

お客さまの声 4.5/5

ワ. ビジネス - 01/03/2020 確認済みレビュー すべて

ほぼ満足。

Dear Wataru Y., Thank you so much for choosing to stay with us and for taking the time to give us your feedback. I am very glad to know how much you enjoyed the hotel facilities, services and allow our team to express their professionalism and friendliness throughout your stay at ibis Saigon Airport. I am sure that this feedback will be a great reward to our team members as we strive continuously to improve the quality of services. Once again thank you for your feedback. We look forward to welcoming you back to ibis Saigon Airport in the nearest future. Sincerely, Marc DUPUIS General Manager

交通至便

お客さまの声 4.0/5

Hs ビジネス - 01/03/2020 確認済みレビュー すべて

空港から近く、シャトルバスも利用できるので大変便利。 スタッフもフレンドリーで好感が持てます。 ただ、セキュリティの問題で上階に宿泊していた仲間にエレベーターで会いに行けないのが不便でした。

Dear Hidehiko S., We very much appreciate your comments regarding your stay at the ibis Saigon Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

空港から近く、疲れていたので助かりました。

お客さまの声 4.5/5

A. ビジネス - 18/02/2020 確認済みレビュー すべて

快適に過ごせました。

Dear Satoshi A., We very much appreciate your comments regarding your stay at the ibis Saigon Airport. Besides many good rating you've given, we notice that some of our service aspect did not meet your expectation, please accept our sincere apology. We will ensure to share this feedback with our team member and provide better training to improve our guest services while maintaining the professional skills. In the meantine, provide better solution for the issue you have mentioned. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future. Sincerely, Marc DUPUIS General Manager

トランジットに最高の場所

お客さまの声 3.5/5

M.g. ファミリー - 23/01/2020 確認済みレビュー すべて

トランジットで一泊しました。空港では送迎を30分ほど待ちました。チェックインが混み合っていて、20分ほどロビーで待つことに。部屋はきれいで言うことなし。 翌朝の送迎も予約していたにもかかわらず満席で乗車できず、またも30分ほど待つことになりました。 場所はとても良いので、歩いても良かったかもしれませんね。

Dear Mr. Masayuki G., Thank you for taking the time to tell us about your experience at the ibis Saigon Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Marc DUPUIS, General Manager

Convenient hotel

トリップアドバイザーの評価 5.0/5

Raymondcc34 Business - 20/01/2020 トリップアドバイザー認証口コミ

Excellent location, only 5 minutes to and from the airport, free shuttle bus, good breakfast, nice swimming pool and steam room. No matter from the receptionist at airport or hotel, housekeeping, waitress of restaurant, all staffs are very polite and kindness

Dear Raymondcc34, Thank you so much for choosing to stay with us and for taking the time to give us your feedback. I am very glad to know how much you enjoyed the hotel facilities, services and allow our team to express their professionalism and friendliness throughout your stay at ibis Saigon Airport. I am sure that this feedback will be a great reward to our team members as we strive continuously to improve the quality of services. Once again thank you for your feedback. We look forward to welcome you back to ibis Saigon Airport in the nearest future. Sincerely, Marc DUPUIS General Manager

Happy To Be Back

トリップアドバイザーの評価 5.0/5

eddyl1107 Business - 19/01/2020 トリップアドバイザー認証口コミ

To Ibis Saigon Airport Team I am very happy to be back again, always pleased with the services provided by the Team. Special thanks to Miss My for her care and helpfulness, always smiling. Keep up the good work, Ibis Saigon Airport Team and Happy Tet 2020.

Dear eddyl1107, Thank you so much for choosing to stay with us and for taking the time to give us your feedback. I am very glad to know how much you enjoyed the hotel facilities, services and allow our team to express their professionalism and friendliness throughout your stay at ibis Saigon Airport. I am sure that this feedback will be a great reward to our team members as we strive continuously to improve the quality of services. Once again thank you for your feedback. We look forward to welcome you back to ibis Saigon Airport in the nearest future. Sincerely, Marc DUPUIS General Manager

Another night in Ibis Saigon Airport

トリップアドバイザーの評価 4.0/5

LimCheeWei Solo travel - 18/01/2020 トリップアドバイザー認証口コミ

Returning home after 2 months in Vietnam. It is a very friendly hotel beside being within walking distance from the airport. The restaurant serves good food. Tired traveler have to beware of a full height glass wall separating the restaurant from Starbuck next to it. I had the bad experience of walking into it in the late hour of the night. The waiter was very helpful in asking whether I needed medical attention. I suffered a bruised right eye but nothing serious. I just wonder what will the consequences be if a burly man walk into it. In this aspect, the hotel could do something to make anyone aware of glass wall from floor to ceiling conspicuous. Safety first.

Dear LimCheeWei, Thank you so much for choosing to stay with us and for taking the time to give us your feedback. I am very glad to know how much you enjoyed the hotel facilities, services and allow our team to express their professionalism and friendliness throughout your stay at ibis Saigon Airport. I am sure that this feedback will be a great reward to our team members as we strive continuously to improve the quality of services. Once again thank you for your feedback. We look forward to welcome you back to ibis Saigon Airport in the nearest future. Sincerely, Marc DUPUIS General Manager

Excellent Airport Hotel

トリップアドバイザーの評価 5.0/5

thisispennyharris Family - 11/01/2020 トリップアドバイザー認証口コミ

We needed a place to stay overnight in Saigon. We were flying in from Cambodia to catch our flight back to the U.S. the next morning. We wanted to be close to the airport. ibis Saigon was very reliable to pick us from from the airport. We missed our first flight from Cambodia; however, ibis Saigon was easy to contact to change our pickup time. The hotel had checked us in online and the late check in was smooth. The rooms were more than adequate. They were modern and clean. Also quiet which was important for a good night's sleep for an early morning flight. The next morning transport to the airport was on time and efficient. All staff was very accommodating. Dinner in the restaurant was very good. I certainly recommend ibis Saigon for a stay.

Dear thisispennyharris, Thank you so much for choosing to stay with us and for taking the time to give us your feedback. I am very glad to know how much you enjoyed the hotel facilities, services and allow our team to express their professionalism and friendliness throughout your stay at ibis Saigon Airport. I am sure that this feedback will be a great reward to our team members as we strive continuously to improve the quality of services. Once again thank you for your feedback. We look forward to welcoming you back to ibis Saigon Airport in the nearest future. Sincerely, Marc DUPUIS General Manager

朝ごはん美味しかったです。

お客さまの声 5.0/5

Jasminegt カップル - 10/01/2020 確認済みレビュー すべて

シャワールームが広めで良かったです。 朝ごはんも相変わらず美味しいし、バラエティ豊か!一泊じゃあ物足りない感じです。

Dear Kumi H., We wish you and your family a Happy New Year. Thank you for sharing your impression on your recent stay at ibis Saigon Airport. It is wonderful to know that you found our hotel to be “Excellent” and glad that you had a pleasant stay with us. Please rest assured that I have shared your feedback with our team, this feedback has served as an encouragement to all of our contributors. We are looking forward to welcome you back in the near future at ibis Saigon Airport. Sincerely, Marc DUPUIS General Manager

シャトルバスが無い

お客さまの声 0.5/5

匿名 ファミリー - 08/01/2020 確認済みレビュー すべて

事前に到着便をメールしておいたにもかかわらず案内通りの場所に行き、さんざん探したがシャトルバスが無い。朝食付きプランであったが、こちらから言わないとBOXが出てこない(翌朝早い出発だったので)もう二度と使わない。

Dear akihiro n., Thank you very much to take some of your time to share all the difficulties you faced during your stay in our Hotel. Please allow me to express my sincerest apologies for our multiples mistakes. The experience you described is not reflecting the quality of service we are usually providing to our guests. I have shared your comment with our Front Office Manager and discuss to provide a solution for the issue you mentioned. Additional training is scheduled to improve our performance and ensure that the problem will not reoccur. Once again I am sorry about all the issues you have encountered during this stay and I hope you will give us another chance to serve you in the near future. I take this opportunity to wish you and your family a Happy New Year. With very best regards, Marc DUPUIS (Mr.) General Manager

アパートメントルーム、快適でした

お客さまの声 5.0/5

よ. ファミリー - 07/01/2020 確認済みレビュー すべて

空港至近、ibisブランドでは珍しいファミリーユースに適したツーベッドルームはとても快適に過ごせました。トランジットのための数時間の宿泊ではもったいなかったくらいです。

Dear Hiroyuki Y., Thank you for sharing your impression on your recent stay at ibis Saigon Airport. It is wonderful to know that you found our hotel to be “Excellent” and glad that you had a pleasant stay with us. Please rest assured that I have shared your feedback with our team, this feedback has served as an encouragement to all of our contributors. We are looking forward to welcoming you back in the near future at ibis Saigon Airport. Sincerely, Marc DUPUIS General Manager

乗り継ぎの合間に滞在

お客さまの声 4.5/5

Moco カップル - 05/01/2020 確認済みレビュー すべて

シェムリアップに向かうための乗り継ぎで利用しました。空港から近く、シャトルバスが出ているので毎回乗り継ぎの際に利用させてもらっています。部屋もコンパクトですがきれいで気に入っています。

Dear Yuki T., We very much appreciate your comments regarding your stay at the ibis Saigon Airport. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

綺麗で朝食も美味しい

お客さまの声 4.0/5

Ny ファミリー - 05/01/2020 確認済みレビュー すべて

無料送迎が便利だったが、朝空港までの送迎車が満車で一度利用できなかった。タクシーは呼んでもらえるが、ドライバーはとても嫌そうなので、ホテル側がお願いするか、朝はみんな空港へ行きたいのだから送迎の回数を増やすべき。空港まで安全に交通事故に遭わずにスーツケースを持っていける道があるなら案内が欲しい。部屋は清潔快適、朝食は美味しい。屋上プールは温水ならなおよかった。ルーフトップバーは晩ご飯の時間にハッピーアワーとなっておりとても便利でした。空港までのシャトルをなんとかしてもらえたらまた泊まりたい。

Dear Yamano N., We very much appreciate your comments regarding your stay at the ibis Saigon Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Marc DUPUIS General Manager

電気がつかない

お客さまの声 1.5/5

オ. ファミリー - 31/12/2019 確認済みレビュー すべて

部屋に着いたときは電気がついたが、途中切れました。子供が寝ていたので修理を伝えられず、チェックアウトの時に伝えたら、ごめんなさいだけでしたが、もう少し対応があったのでは?という気もした。

Dear Tomoyo A., Thank you very much to take some of your time to share your experience during your stay in our ibis Saigon Airport Hotel. Please allow me to express my sincerest apologies for our colleagues’ mistakes. The experience you described is not reflecting the quality of service we are usually providing to our guests and especially the most loyal ones. From your booking, the studio king room is not suitable to fulfill all the requirements of your family therefore our team did not upgrade your room. Obviously, our colleagues from the Front Office should have informed you upon check-in. Once again, I am sorry about all the issues you have encountered during this stay and I hope you will give us another chance to serve you in the near future. I take this opportunity to wish you and your family a happy new year! With very best regards, Marc DUPUIS General Manager

室内の清潔感、従業員のサービス意識が高い。

お客さまの声 4.5/5

Hama C. ビジネス - 28/12/2019 確認済みレビュー すべて

昨年より利用させてもらっていますが室内の清潔感、従業員のサービス意識が高いレベルで維持されていて引き続き良い印象です。要望としてはすでに私は10回ぐらい利用している常連客なのでホテル代の割引を希望します。

Dear Wataru Y., We very much appreciate your comments regarding your stay at the ibis Saigon Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

Excellent service, very nice hotel, great location

トリップアドバイザーの評価 5.0/5

Jbag505 Family - 24/12/2019 トリップアドバイザー認証口コミ

The perfect spot for an overnight before our early flight. Our room was a very nice suite and we ordered room service which was very good. The shuttle to the airport runs 24 hours and you can sign up in advance. The service was outstanding. Thank you!

Dear Jbag505, Thank you for sharing your impression on your recent stay at ibis Saigon Airport. It is wonderful to know that you found our hotel to be “Excellent” and glad that you had a pleasant stay with us. Please rest assured that I have shared your feedback with our team, this feedback has served as an encouragement to all of our contributors. We are looking forward to welcoming you back in the near future at ibis Saigon Airport. Sincerely, Marc DUPUIS General Manager

最新の20口コミ

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