イビス サイゴン エアポート 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,625 件のレビュー

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イビス サイゴン エアポート - Image 2
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説明

ホテルのその他の情報

  • 「無料の空港送迎サービス(事前予約が必要)」

  • 「デイユースルームオプションをご利用いただけます(直接ご予約のみ)」

  • 「年中無休ダイニングサービス:レストランおよび客室内にてご利用いただけます」

  • 「美しい屋外ルーフトッププールと空港の眺めを楽しめるバー」

  • 「ウェルネスセンターをご利用いただけます:スチーム、サウナ、ジム」

当ホテルの客室

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ホテル所在地

イビス サイゴン エアポート

2 Hong Ha Street
70000 ホーチミン
ベトナム

GPS:10.813508, 106.665704

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

BISTRO BY OOPEN

世界各地のお料理をお楽しみいただけるレストラン「イビスキッチン」。オリジナリティあふれる豊かな味わいのメニューで、美食の旅へとお連れします。24時間営業ですので、お腹が空いたらいつでもお越しください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,625 件のレビュー

トリップアドバイザーの評価  4.5/5  891 件のレビュー

2023エクセレンス認証

Excellent, clean rooms, nice location, great staff

トリップアドバイザーの評価 5.0/5

RCN トリップアドバイザー認証口コミ

Excellent location, clean rooms, and helpful staff. We booked two rooms for 4 days at this hotel and were pleased with the friendly staff and helpful info they provided us regarding money exchange and info on local food spots. The bathroom faucet was a little loose but the staff tried to fix it. It was a minor issue for us and since the staff was so responsive, we enjoyed our stay. Our fridge did not seem to keep very cool in one room but our other family member’s room had a fridge with no problems. Would be nice to have 2 access card keys but having one was a minor inconvenience. Overall, the rooms were excellent and the staff was terrific!

Convenient and Comfortable

トリップアドバイザーの評価 5.0/5

Hai D トリップアドバイザー認証口コミ

The rooms are tidy, and the bed ensures a good night’s sleep. Blackout curtains add to the comfort. The rooftop bar, The Hub Saigon, offers panoramic views of the Tan Son Nhat runway. A great spot to unwind! Free Wi-Fi, a swimming pool, fitness center, and high-tech meeting venues—all under one roof.

Good Value However ….

トリップアドバイザーの評価 3.0/5

Mantatattoo Solo travel - トリップアドバイザー認証口コミ

First time staying at IBIS Saigon Airport Hotel offers good value for a layover, especially with its convenient shuttle service, which is a notable benefit. The positive initial impression from responsive email communication and efficient service is commendable. However, there are several significant issues that detract from the overall experience: 1. Lobby Air Conditioning: The lobby’s air conditioning is turned off at night, resulting in an uncomfortable environment. The staff and guests are visibly sweating, and there are no fans available to mitigate the heat. This cost-cutting measure severely impacts comfort. 2. Room Size and Bathroom Design: While the room size meets expectations for an IBIS hotel, the bathroom design is problematic. The cramped layout is further exacerbated by a clogged shower drain, indicating cleanliness issues. The presence of mold and the use of dark gray walls make it difficult to spot grime, leading to a perception of poor hygiene. Despite these drawbacks, the hotel’s proximity to the airport and overall value make it a viable option for a short stay. However, for those seeking comfort and cleanliness, it may not be the best choice.

Dear valued guest, Thank you so much for choosing to stay with us and for taking the time to give us your feedback. I am very glad to know you enjoyed the hotel facilities, services, and especially our shuttle bus. Please allow me to express my sincerest apologies for the discomfort you have listed and rest assured that the experience you described does not reflect the usual quality of service we are delivering. Retaining and to achieve our sustainable development goals, we are currently adopting a save electricity strategy, which means that public areas of our hotel will be without air conditioning at night when the traffic is very low. We apologize if this might create some discomfort for you but it is one of our best options to limit our carbon footprint. Concerning the room cleanliness, please rest assured that we are taking the appropriate measurements in accordance with the management team to address the problems that you have mentioned. We appreciate the opportunity to correct it. Please accept my apologies for this shortfall in service delivery you experienced. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Marc DUPUIS General Manager

空港利用時は立地抜群。朝食がとても美味しい!

お客さまの声 3.5/5

み. ビジネス - 確認済みレビュー すべて

食事がとても美味しく、基本的に満足しています。空港までの送迎も便利!ただ一点、朝のシャワー時にお湯がちゃんと出ず、残念だった。

Dear Mitsuaki O., We very much appreciate your comments regarding your stay at ibis Saigon Airport. We are delighted to read that you had a happy stay and enjoyed your breakfast. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Please rest assured that I will share this feedback with our Head Chef and F&B Manager as we strive continuously to improve the quality of services. Besides many good rating you've given, we notice that some of our service aspect did not meet your expectation, please accept our sincere apology. We are taking the appropriate measurements in accordance with the management team to address the problems that you have mentioned Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Marc DUPUIS General Manager

深夜、早朝便利用には便利。

お客さまの声 3.5/5

匿名 ファミリー - 確認済みレビュー すべて

先回は無かったスリッパが置かれるようになって良かった。 無料のお水、空港無料送迎も良い。

Dear Kenichi K., We very much appreciate your comments and we are happy to know that you have a pleasant stay with us. Also, we are delight to welcome you back to ibis Saigon Airport. Positive feedback from satisfied guests knowing that we exceed your expectation is our greatest reward. We will make sure to share this with our Management and Operation team for more improvement in our services. Thank you again for sharing your experience and we hope your next visit at ibis Saigon Airport will be better than the previous one. Sincerely, Marc DUPUIS General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 2,257 件のレビュー 7.4/10 客室
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  • 31 件のレビュー 8.5/10 インターネット
  • 1,283 件のレビュー 5.2/10 快適さ
  • 989 件のレビュー 8.4/10 お値打ち度
  • 817 件のレビュー 8.4/10 清潔さ
  • 589 件のレビュー 8.3/10 朝食

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