イビス サイゴン エアポート 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,755 件のレビュー

イビス サイゴン エアポート - Image 1
イビス サイゴン エアポート - Image 2
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説明

ホテルのその他の情報

  • 「無料の空港送迎サービス(事前予約が必要)」

  • 「デイユースルームオプションをご利用いただけます(直接ご予約のみ)」

  • 「年中無休ダイニングサービス:レストランおよび客室内にてご利用いただけます」

  • 「美しい屋外ルーフトッププールと空港の眺めを楽しめるバー」

  • 「ウェルネスセンターをご利用いただけます:スチーム、サウナ、ジム」

当ホテルの客室

このホテルを予約

ホテル所在地

イビス サイゴン エアポート

2 Hong Ha Street
70000 ホーチミン
ベトナム

GPS:10.813508, 106.665704

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

BISTRO BY OOPEN

世界各地のお料理をお楽しみいただけるレストラン「イビスキッチン」。オリジナリティあふれる豊かな味わいのメニューで、美食の旅へとお連れします。24時間営業ですので、お腹が空いたらいつでもお越しください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,755 件のレビュー

トリップアドバイザーの評価  4.3/5  949 件のレビュー

2025エクセレンス認証

Disgraceful Management, Broken Promises, and Complete Disregard for Guests – Avoid This Hotel

トリップアドバイザーの評価 1.0/5

sawadee_1 トリップアドバイザー認証口コミ

Dear sawadee_1, Thank you very much for taking some of your time to share your experience at our hotel. Please allow me to express my sincerest apologies for not being able to provide you and your wife a memorable stay at the ibis Saigon Airport. As a Platinum ALL member, our team was fully dedicated to serve you from your arrival until your departure and as you mentioned we were proactive to offer extra unrequested benefits. We have also immediately acknowledged and apologized for the incident about the late delivery of the cooking utensils and offered significant compensations. Unfortunately, I understand that this resolution remains not suitable for you and I am very sorry for not being able to provide you with satisfaction. Rest assured we will continue to train and improve ourselves and we hope this experience will not impair your confidence in the ibis hotels. Best regards, Marc DUPUIS General Manager

Beware the 'Free Shuttle- arriving and leaving !

トリップアドバイザーの評価 2.0/5

283deanw トリップアドバイザー認証口コミ

Dear Valued Guest, Thank you very much for choosing the ibis Saigon Airport for your stay in Ho Chi Minh City and for taking the time to share your detailed feedback. We sincerely apologize for the inconvenience you experienced with our shuttle service. Please kindly note that our complimentary airport shuttle operates on a first come, first served basis and can occasionally reach its capacity, especially during peak travel times. On the morning of your departure, although the 11:00 AM trip was not fully booked, we had enough seats for your party but due to the large number of suitcases you had, unfortunately, the shuttle could not accommodate all of them. Our Supervisor offered to call a taxi on your behalf and Mr. Tien from our team assisted with loading your luggage into the car. The taxi fee has been covered by the hotel and we are surprised you had to pay it again upon arrival at the airport. We are investigating on this issue with our taxi partner as it is the first time we are facing this situation . We really regret this incident and kindly contact us back should you need a refund. We value your feedback as it helps us improve our service and coordination with third-party providers. Thank you again for sharing your thoughts, and we hope to have the opportunity to welcome you back and serve you better in the future. Sincerely, Marc DUPUIS General Manager

Convenient, comfortable and great value

トリップアドバイザーの評価 5.0/5

OyOyOy トリップアドバイザー認証口コミ

Dear Valued Guest, We very much appreciate your comments regarding your stay at ibis Saigon Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Marc DUPUIS General Manager

立地と送迎がよい

お客さまの声 5.0/5

Makoto ファミリー - 確認済みレビュー すべて

Convenient Location

トリップアドバイザーの評価 5.0/5

915philc Couples - トリップアドバイザー認証口コミ

Dear 915philc, We are very grateful for your comments regarding your stay at ibis Saigon Airport. Any positive feedback brings us joy. I will share your feedback with my teammates. I am sure this feedback will be an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones. Best regards, Marc DUPUIS General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 3,296 件のレビュー 9.4/10 ロケーション
  • 2,527 件のレビュー 7.4/10 客室
  • 2,573 件のレビュー 8.6/10 サービス
  • 25 件のレビュー 7.3/10 インターネット
  • 1,457 件のレビュー 5.5/10 快適さ
  • 1,112 件のレビュー 8.4/10 お値打ち度
  • 933 件のレビュー 8.4/10 清潔さ
  • 591 件のレビュー 8.5/10 朝食

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