ソフィテルサイゴンプラザ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 888 件のレビュー

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説明

ホテルのその他の情報

  • 屋上プール&バーなど、5 つ星の設備を完備

  • 7 室のミーティングルーム、ビジネスセンター、サポートスタッフ

  • レストラン 2 軒、バー 2 軒、24 時間対応のルームサービス

  • サイゴンのビジネス、ショッピング、エンターテインメントエリアに立地

  • 282 室の豪華な客室とスイートルーム

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ホテル所在地

ソフィテルサイゴンプラザ

17 Le Duan Boulevard, District 1
700000 HO CHI MINH CITY
ベトナム

GPS:10.784133, 106.702577

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  888 件のレビュー

トリップアドバイザーの評価  4.5/5  3,382 件のレビュー

2023エクセレンス認証

You should stay here

トリップアドバイザーの評価 5.0/5

MM1959 トリップアドバイザー認証口コミ

The hospitality is the first thing you remember and that feeling remains with you for the entire stay. Our suite was stunning, the pool area has a great atmosphere. My wife is a coeliac (gluten free dining) and the hotel staff ensured that she was looked after.

Mainly Positives.

トリップアドバイザーの評価 4.0/5

Oz_indian トリップアドバイザー認証口コミ

We stayed here for two nights. When we arrived at 1 PM the room was not ready and after after the official check in time of 2 PM we still had to wait for 15 minutes. Just the standard excuse : "the hotel is full and although a room is ready but we want to give you a nicer room". The restaurants have very little choice for vegetarians, for dinner. Breakfast was sumptuous with plenty of vegetarian items. Rooms are well furnished and clean. The house keeping staff coming around in the evening offering towels, bottled water etc is much appreciated. The hotel's location is a big plus. There are a few good restaurants within walking distance , once you learn how to negotiate the Saigon traffic. I would definitely stay again.

Dear Oz_Indian, Thank you for sharing your experience with us! We're glad to hear that despite a small hiccup during check-in, you enjoyed your two-night stay with us. We're pleased that you found our rooms well-furnished and clean, and that our housekeeping staff's attentiveness added to your comfort. It's fantastic to know that you appreciated the sumptuous breakfast offerings. We're also delighted that you found our location convenient, with nearby dining options and easy access to Saigon's vibrant atmosphere. We look forward to welcoming you back for another enjoyable stay in the future! Sincerely, Mario Mendis General Manager

Nice hotel, good service

トリップアドバイザーの評価 5.0/5

miemiamei ビジネス - トリップアドバイザー認証口コミ

Nice hotel in the city centre with walking distance to top attractions. Receptionist and especially Manager Jerry help me a lot during my stay. There’s a restaurant named ST25 that is a must trying, well known as a sophisticated international of traditional Vietnamese cuisine.

Dear miemiamei, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our location convenient. We're glad that Jerry and our team could assist you during your time here. We'll definitely pass along your recommendation for ST25 restaurant to our guests—it sounds like a delightful culinary experience! We hope to welcome you back soon. Sincerely, Mario Mendis General Manager

Aswome cake and coffee

トリップアドバイザーの評価 5.0/5

Tran T ビジネス - トリップアドバイザー認証口コミ

It’s great time stay at Boudior with Luxury services and enjoyed many cakes. I’m very interesting with Ms Lien . She very warmly. I love much special cakes she introduced . I’ll be here every day. :)) Let’s come and enjoy your time Thanks God’s

Dear Tran T, Bonjour and greetings from Sofitel Saigon Plaza. We're thrilled to hear that you had an awesome time at Boudoir enjoying our luxurious services, cakes, and coffee! Your appreciation of Ms. Lien's warmth and the special cakes she introduced is truly heartwarming. We're delighted to have made your experience memorable and look forward to welcoming you back every day. Thank you for choosing Boudoir, and we can't wait to serve you again soon! Sincerely, Mario Mendis General Manager

Good stay with a few niggles.

トリップアドバイザーの評価 4.0/5

davyp777 トリップアドバイザー認証口コミ

I stayed here a few times prior to Covid and was always impressed by the hotel and services and on returning to Ho Chi Minh, the Sofitel was my first choice. We arrived at the hotel late in the evening after a very long and tiring day and was surprised that check in was not undertaken in the executive lounge as I had booked a club room. I asked the receptionist to confirm the type of room and she stated that my room did not include lounge access. I insisted it did, but she was adamant it didn't and she asked for the booking confirmation. At this point I had to unpack my ipad, log on to the hotels wi-fi to find my confirmation email confirming my club room booking. Half an hour of my life was wasted unnecessarily due to either an incompetent member of staff or an inefficient booking system. It shouldn't be that way. A manager eventually sorted the situation out and we eventually got to our room. The room was fine and there were no issues with the accommodation at all. The location of the hotel is very good and we walked to most of the tourist areas in the city. Saigon Zoo is located at the bottom of the street which is very inexpensive to enter, however, the condition of the animals and their enclosures leave a lot to be desired. The Club Millesime lounge was very good and I was impressed with the 'A La Carte' dining option during the evening. The food was very good, however, the menu was the same for the period we were there. Consideration should also be given to make soft drinks readily available in a fridge during the day as at times, waiting for a served drink could be protracted. We had breakfast in the large ST25 restaurant and the choice of food available was very good. Checking in debacle aside, we had a very good stay here and the hotel is a very good choice in Ho Chi Minh.

Dear davyp777, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for taking the time to share your feedback with us. We deeply apologize for the inconvenience you experienced during check-in. We understand how frustrating it can be when expectations aren't met, especially after a long and tiring day. Rest assured, we will address this issue with our team to ensure it doesn't happen again. We're glad to hear that once settled in, you found the room comfortable and had a good experience overall. Your compliments about the location, Club Millesime lounge, and breakfast at ST25 restaurant are greatly appreciated. We'll also take note of your suggestions regarding the menu variety and availability of soft drinks. Thank you for choosing Sofitel Saigon Plaza, and we hope to have the opportunity to welcome you back for a flawless stay in the future. Sincerely, Mario Mendis General Manager

との提携 TripAdvisor

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