ホテル デザール サイゴン - Mギャラリー 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 2,447 件のレビュー

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76 78 Nguyen Thi Minh Khai St, District 3, 70000 ホーチミンシティ, ベトナム

説明

ホテルのその他の情報

  • エレガントな客室と風格のあるスイート

  • クラシックな魅力を放つシックなライフスタイル型 5 つ星ブティックホテル

  • 外交関連の機関が集まるエリアやノートルダム大聖堂まで 1 分の立地

  • 各客室はアールデコ調の滑らかなラインの装飾

  • 全室禁煙

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ホテル所在地

ホテル デザール サイゴン - Mギャラリー

76 78 Nguyen Thi Minh Khai St, District 3
70000 ホーチミンシティ
ベトナム

GPS:10.782574, 106.69732

電話番号
ファックス +84 28 3985 9999

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  2,447 件のレビュー

トリップアドバイザーの評価  4.5/5  2,336 件のレビュー

2024エクセレンス認証

exceptional service and kindness

トリップアドバイザーの評価 5.0/5

Tram N トリップアドバイザー認証口コミ

Our son had an unforgettable birthday party here at Saigon Kitchen Restaurant last week. I would like to extend my heartfelt thanks to Tài, Thư and Tú Anh, and all staffs for your great support on that day. Your efforts made the celebration truly special, and we are deeply grateful for your exceptional service and kindness.

Ho Chi Minh City stay

トリップアドバイザーの評価 5.0/5

Jane H ファミリー - トリップアドバイザー認証口コミ

This hotel is absolutely wonderful. The location has been perfect for our trip and easily accessible to a lot of places in the city The food and service has been excellent We have eaten in both evenings Thaovy, Lan Nhi and Khanh thank you for making our evenings special ..

Hotel with a great location and excellent service

トリップアドバイザーの評価 5.0/5

Sky_Traveller2000 トリップアドバイザー認証口コミ

The M Gallery at Ho Chi MInh City is a luxurious and well-located hotel. It is within 5 to 10 mins walk to historic places that one must visit while in HCM. It has all the features and beauty of a 5-star hotel. However, what sets it apart from the rest of the 5-star hotel is the hotel staff and the services provided. When I walked into the hotel and tried checking in, the duty manager at the front desk checked my passport and found out that I am a Platinum member and directed me to the executive lounge for the check-in. What impressed me was that in the few seconds she checked my passport, she remembered my name and address me by my name when I re-appeared in the lobby the next day. The manager and staffs at the executive lounge are very helpful and attentive to the guest needs. Their service is excellent. An example is that they found out that I like green tea as I ordered it for breakfast and a few occasions. When I go to the lounge to relax and read my book, they would bring a pot of green tea without me even asking for it. The green tea is served in very beautiful china tea pot set. When my hand-held shower head leaked during usage, I reported it via the housekeeping number. Within 10 mins, one of the housekeeping staffs who was doing her daily duties knocked on my door to investigate the issue. The next moment, she took out her mobile phone and took a photo of the problematic part. She told me that she is sending it to their maintenance team to change the shower head for me. While they were looking into this issue, I went to the lounge to relax. When I reached the lounge, I was surprised that the staff there knew about my problem and assured me that the issue is being resolved and apologies for the inconvenience. I was in the lounge for about an hour to read my book. When I returned to my room, the shower head was replaced and the room cleaned. This is what I call service excellence. The communication within the hotel team assured that any guest complaint is address immediately. I had come across hotels where guest complaint went into a black hole and the guest had to remind the front desk many times before the issue was addressed. To top off my experience on this issue, the Room Director got to know about it and sent a very nice BBQ Pork sandwich and 2 bottles of fresh watermelon juice the next day for the inconvenience caused. Excellent service! The hotel has excellent buffet lunch and dinner, but my personal favourite is their Wagyu Beef Pho. It is the best beef pho I have ever had. It is even better than the Wagyu Beef Pho at the Sofitel Metropole in Hanoi (That is my favourite hotel in Hanoi). All the staffs at the Saigon Kitchen gave excellent service. I will definitely be staying in M Gallery the next time I am in HCM.

Dear Sky_Traveller2000 Thank you for taking the time to share such thoughtful and detailed feedback. It truly warms our hearts to know that your stay was memorable, and we’re grateful for the chance to make you feel welcomed and valued throughout your time with us. Hearing how our duty manager’s warm greeting and the team’s thoughtful gestures at the executive lounge resonated with you means a lot. It’s these small, personal touches—like remembering your name and your love for green tea—that we hope make our guests feel genuinely cared for. We’re thrilled that these moments stood out to you. We also want to thank you for your understanding and patience with the shower issue. I’m so pleased that our team responded quickly and that our Director of Room’s gesture could offer a bit of comfort. Knowing that this experience deepened your connection to us is incredibly meaningful—it’s guests like you who inspire us to continue delivering exceptional service every day. And thank you for sharing your love of our Wagyu Beef Pho! It’s wonderful to hear that it became a highlight of your dining experience with us. We’re very much looking forward to welcoming you back on your next visit to Ho Chi Minh City, and we’re here to ensure each stay feels just as special. Sincerely, Ken Nguyen Guest Experience & Quality Manager

Very bad organization

トリップアドバイザーの評価 2.0/5

lulunamib Friends getaway - トリップアドバイザー認証口コミ

The last stop of our tour: the worst hotel of the tour We booked 5 rooms Check in is at 14:00 One of us asked an early check in because she was hill and she had to pay 180€ Our room was not ready at 16:30!!!!!!! No reason, no excuses The rooms are small and the bathroom are ridicolous I am wondering how they can rate as a 5 stars hotel My last experience with Accor Hotels

Dear Lulunamib, We’re truly sorry to hear about your disappointing experience and sincerely apologize for the issues you encountered during your stay. We understand the frustration caused by the delayed check-in and we’re very grateful you allowed our team to reach out during your stay to perform service recovery. We take your feedback seriously and will address these issues with our team to improve our service standards. Thank you for sharing your experience with us, and for giving us a chance to make it right. Warm regards, Ken Nguyen Guest Experience & Quality Manager

First Time with the Great Location

トリップアドバイザーの評価 5.0/5

Cee-Jz Friends getaway - トリップアドバイザー認証口コミ

Nice place and great location, very close to the mall and within walking distance to local sightseeing spots. Very convenient. The staff were nice. We visited the rooftop bar, which had a great atmosphere and reasonable prices. Will return for sure.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 748 件のレビュー 9.4/10 ロケーション
  • 1,100 件のレビュー 8.5/10 客室
  • 1,582 件のレビュー 9.3/10 サービス
  • 8 件のレビュー 9.1/10 インターネット
  • 571 件のレビュー 9.4/10 雰囲気
  • 558 件のレビュー 9.7/10 朝食
  • 531 件のレビュー 8.8/10 設備
  • 431 件のレビュー 6.4/10 快適さ

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周辺の他の施設

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。