プルマン サイゴンセンター 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 2,089 件のレビュー

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148 Tran Hung Dao St Dist 1, District 1, 700000 ホーチミン, ベトナム

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ホテル所在地

プルマン サイゴンセンター

148 Tran Hung Dao St Dist 1, District 1
700000 ホーチミン
ベトナム

GPS:10.764448, 106.691923

電話番号
ファックス +84 28 3838 8627

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  2,089 件のレビュー

トリップアドバイザーの評価  4.5/5  3,273 件のレビュー

2024エクセレンス認証

Quite good, but not excellent

トリップアドバイザーの評価 4.0/5

BTS1972 トリップアドバイザー認証口コミ

The location of the hotel is good. However, the hotel is not playing in the 5-star-league of Asian hotels. Our room definetely needed some renovation and the hotel staff messed the wake up call, which was noted down perfectly. This would never happened at hotels like Shangri-La. However, the breakfast was good and the spa ok. But not a 5-star - regardless want the classification says. A good 4-star.

Not 5 star - chaotic and tired

トリップアドバイザーの評価 2.0/5

Donna R Couples - トリップアドバイザー認証口コミ

Chaotic and definitely not 5 star. We couldn’t get into our preferred hotels as for some reason they were all booked months out so we thought Pullman would be the next best choice. From the moment we walked in it was disappointing. We were early so left our bags and went shopping having been told our room would be ready and bags taken up later. By 2pm when we returned the bags were still in reception and no-one had any idea we had already checked in. We were upgraded to the 28th floor and just as well as that room was pretty average so our original would have been worse. Tired furniture, really noisy strong aircon even on its lowest setting and very noisy due to some out door concert? Had to wear earplugs on the 28th floor! There was also a strange pillow set up with one normal one and one really small cushion size one, all making for an uncomfortable night and poor sleep. We went to the pool hoping to relax for a couple of hours but over half of the pool chairs were broken. Even a couch in reception where we sat was broken as the seats went right through. Thankfully we were only here one night - not up to Accor standard. However the driver for our transfer to the airport was lovely.

Dear Mrs. Donna R, Warmest greetings from Pullman Saigon Centre! It was our pleasure to have you here stayed with us for your recent trip in Saigon. On behalf of the team, please accept my apologies for all the unpleasant experiences which affected your sojourn at our hotel. It was indeed a lack of attention in order to follow up your room status; unfortunately, it led to the situation of being unready when you came back to the hotel after the shopping. We will be more attentive for such small details for better experiences. About the room allocation and conditions, we understand all of your concerns. If there is a chance to welcome you back, we will make sure your room will be checked carefully to avoid AC noise and outdoor noise. Moreover, your concerns about the pillows, the chairs at swimming pool have been addressed to the relevant departments. We are working on solutions to get it fixed then we hope we will have chance to let you experience the improvements soon. Following our email conversation, please allow me to become your contact point for any of your further assistance in the future. We appreciate all of your sharing, and it is our hope that you will give us the opportunity to better serve you in the near future. Should you need any further assistance, please do not hesitate to contact me. Sincerely, Nguyen Dam Dieu Anh Assistant Guest Experience Manager

Worth to try

トリップアドバイザーの評価 5.0/5

Tuyết Thanh N トリップアドバイザー認証口コミ

Manager Mr. Phu and the team (Ms. Nhi, Bartender Han, Huy, also Mr.Minh, Ms. Vy), were so nice as well as supportive. I enjoyed a lot when having a cocktail in the rooftop. The drink was fantastic, highly recommend to try Clover Club. I could not ask for more, romantic atmosphere, excellent service and drink.

Dear tuy_tthanh2024, Warmest greetings from Pullman Saigon Centre! Thank you for your wonderful review! We're so glad to hear that our staff made a positive impression during your stay. We believe exceptional service is key to a great experience, and your kind words will certainly motivate our team. We look forward to welcoming you back soon! Yours Sincerely, Nguyen Dam Dieu Anh Assistant Guest Experience Manager

Pullman - Excellent Hotel

トリップアドバイザーの評価 5.0/5

Tanya D トリップアドバイザー認証口コミ

Pullman hotel is an excellent option to stay. Its food is delicious, the service is very friendly and helpful. Trung gave us superb service at the restaurant. Wide variety during breakfast for vegetarians and vegans. Centrally located so near to city centre. The rooms are well equipped with everything you need.

Dear Tanya Deshpande, Warmest greetings from Pullman Saigon Centre! Thank you for your amazing review! We’re thrilled to hear that you had a wonderful stay with us. Your feedback inspires us to continue providing exceptional service and experiences for all our guests. We can’t wait to welcome you back for another memorable visit! Yours sincerely, Nguyen Dam Dieu Anh Assistant Guest Experience Manager

Very expensive for Vietnam. Great brunch though.

トリップアドバイザーの評価 3.0/5

Happytraveller974 Couples - トリップアドバイザー認証口コミ

A standard 5* hotel. Good location, nice rooms. The reason for 3* was the price. By far the most expensive hotel we stayed at in Vietnam and I just couldn’t see the value for money. In their cafe this morning we paid nearly $30AU for two coffees, two croissant and a large bottle of water. Melbourne prices. There is one thing they did very well. Sunday bottomless brunch in their Mad Cow restaurant was amazing. Free flow Tattinger and more (delicious) food than we could eat. All in all, wouldn’t stay there again.

Dear Happytraveller, Warmest greetings from Pullman Saigon Centre. Thank you for taking the time to share your experience. Regarding about the pricing at our Urbane Lounge, our croissant are freshly homemade with selected good coffees and water, we aim to deliver good quality of products to all of our valued clients with the most reasonable price. Nonetheless, we appreciate your comment and will share with the related department for further discussion. We appreciate your feedback and are glad to hear that you enjoyed our location and our Sunday Brunch at Madcow. The brunch just got introduced for few weeks and we are so happy to receive such positive feedbacks. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future. Yours Sincerely, Nguyen Dam Dieu Anh Assistant Guest Experience Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 313 件のレビュー 8.2/10 清潔さ

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。