이비스 스타일 브뤼셀 센터 스테파니 3성

고객 평점 (ALL 평가) 4.4/5 756 리뷰

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이비스 스타일 브뤼셀 센터 스테파니 - Image 4
Chaussee De Charleroi 66, 1060 브뤼셀, 벨기에

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호텔 위치

이비스 스타일 브뤼셀 센터 스테파니

Chaussee De Charleroi 66
1060 브뤼셀
벨기에

GPS:50.829984, 4.356208

전화
팩스 +32 2 612 81 32

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 100% 금연 호텔

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고객 리뷰

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자세히 보기

ALL 평가  4.4/5  756 리뷰

TripAdvisor 평가  4.1/5  838 리뷰

Great stay!

트립어드바이저 평점 4.0/5

Kaytee S Couples - TripAdvisor 인증 리뷰

We have just left this morning after staying here for 4 nights. We didn’t find the rooms ‘ small’ as some people have said and the cleanliness was also not an issue, we only asked for our room to be cleaned a few days but when it was done it was done to a high standard. Comfy bed, helpful USB sockets and found the bathroom to be of good size. Tram right outside of the door which was super useful and every member of staff we came across spoke really good English and were friendly. The only thing I would say is that the tram and road are fairly noisy so as others have said if you are easily disturbed a back room would be best! Would stay here again for sure.

Dear Guest, Thank you for providing us with your feedback, it is always gratefully received. We're delighted you found our rooms spacious enough for your needs and appreciated the thorough cleaning service during your stay. It's wonderful to hear our beds provided good rest, the USB sockets added convenience, and the bathroom layout met your expectations. Regarding your mention of ambient noise, we appreciate feedback helping us improve guest comfort. Our courtyard-facing rooms and complimentary earplugs remain available for future stays upon request. We're particularly pleased you valued our tram-side location connecting you to Brussels' highlights, and that our multilingual team's service enhanced your experience. Their dedication to making guests feel welcome is something we take great pride in. We hope that we can see you again soon. Kind regards, Claude Lempereur, General Manager

Terrible

트립어드바이저 평점 1.0/5

Sarah B TripAdvisor 인증 리뷰

Honestly was one of the worst hotels I have ever stayed in. I stayed 2 nights on a business trip. I originally was in a back facing room on the 2nd floor and asked to change as the room was dark, the chairs was faded and stained and the wallpaper was coming off the wall a bit. The phone also was dirty. I moved to a front facing room on the 4th floor which was even worse. The entire floor smelled like cigarettes to start and this didn’t go away either. The room was dirty, the carpets and curtains had stains. The bathroom was dirty. I even found a toenail in my bed with red nail varnish (see red nail varnish stains). Truly I felt dirty myself after staying here. By this point I didn’t even bother to go back and complain because clearly the staff don’t care. The total came to about €215 euros which was honestly a waste of my money. I would never stay here again.

Dear Sarah, Thank you for taking the time to share your review. We apologize unreservedly for the cleanliness issues and environmental concerns you experienced. Our team has reviewed room preparation procedures and reminds guests about our courtyard room availability upon request. Should you return, we would ensure meticulous attention to your accommodation preferences. We certainly hope that we can welcome you back again. Best regards, Claude Lempereur, General Manager

A must if you want a stay on a budget in Brussels…

트립어드바이저 평점 5.0/5

sharp2014 TripAdvisor 인증 리뷰

As a family we would highly recommend this hotel. Rooms were spacious, clean and with amenities that in the UK are rare. We only stayed 2 nights but would have been happy to stay longer. Great location. Staff should be commended on their customer service. Brussels is a vibrant city and after a long day exploring we were more than happy to return to the hotel. And I must say the Parking at the hotel was just perfect. Safely tucked away in an underground space beneath the hotel with easy access directly from one of the two lifts. Many thanks….

Dear Guest, Thank you for choosing our hotel and for taking the time to write a review. We are thrilled you enjoyed your stay with us. It’s wonderful to hear our spacious rooms and comprehensive amenities met your needs during your family visit. Our team takes pride in maintaining clean, comfortable spaces that feel like a home away from home. The convenient parking access and central location near Brussels’ vibrant attractions make exploring effortless, and we’re delighted this enhanced your experience. We look forward to seeing you again in the future. Best wishes, Claude Lempereur, General Manager

Elevator out!

트립어드바이저 평점 4.0/5

the_lofty_attic 비즈니스 - TripAdvisor 인증 리뷰

Simple, smart hotel, good location, but better to get a higher floor to avoid the noise from the busy street and bus stop. Comfy beds and a/c to deal with the heat. Good breakfast. Major issue was the elevator was broken and looked like it had been for a long time which meant a long trudge up poorly lit stairs to reach my floor.

Dear The Lofty, Thank you for taking the time to share your feedback with us. Your positive comments about our comfortable accommodations are much appreciated. We apologize for the inconvenience with the elevator access. Our team is addressing this matter to ensure smooth operations. Nonetheless, we are glad that our central location and breakfast service enhanced your experience. We look forward to welcoming you back for a more seamless experience. Best regards, Claude Lempereur, General Manager

Avoid - staff fail to act when there are disruptive guests

트립어드바이저 평점 1.0/5

ElleMayWales TripAdvisor 인증 리뷰

The location is excellent. Rooms are clean and functional. Breakfast is acceptable. Unfortunately the staff failed to act when there was excessive noise from 11.30 pm onwards in one of the rooms. The initial phone call was answered by reception who promised to investigate. Despite many repeated phone calls which they kept hanging up on and multiple emails they did nothing. There was screaming, loud talking, laughing, multiple people in one room.the noise was ongoing for many hours. All my years of using Ibis I have never experienced such appalling customer service. Avoid at all costs, the staff won’t help you with any issues relating to noise.

Dear Ellema, We appreciate you taking the time to share your detailed feedback with us. We are delighted that you found our accommodations to be pristine and well-equipped, perfectly suited to meet your needs. The breakfast selection also met your expectations, offering a variety of options to start your day. We sincerely apologize that your stay did not fully meet your expectations. Our team takes great pride in ensuring the comfort of all guests, and we are extremely sorry for any disturbance you experienced during your stay. Our staff members are always available to promptly address any concerns and ensure a peaceful environment for everyone. Finally, we are pleased that you enjoyed our prime location in the heart of Brussels, surrounded by numerous attractions and conveniences. We hope to have the opportunity to welcome you back for a more serene experience. Best regards, Claude Lempereur, General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 405 리뷰 8.8/10 위치
  • 484 리뷰 7.7/10 객실
  • 394 리뷰 8.8/10 서비스
  • 25 리뷰 6/10 인터넷 가격
  • 229 리뷰 7.6/10 조식
  • 206 리뷰 7.6/10 청결도
  • 6 리뷰 0/10 웰니스 센터

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.