ibis Brussels Centre Châtelain 3성

고객 평점 (ALL 평가) 4.5/5 518 리뷰

ibis Brussels Centre Châtelain - Image 1
ibis Brussels Centre Châtelain - Image 2
ibis Brussels Centre Châtelain - Image 3
ibis Brussels Centre Châtelain - Image 4
Chaussee De Vleurgat 191, 1050 BRUXELLES, 벨기에

호텔설명

호텔 추가 정보

  • An ALLSAFE NSF certified hotel

  • Modern rooms and studios for business and leisure

  • Trendy bar and restaurant with 24/7 service

  • Easy connection to the heart of the city

  • Just 20 minutes from Brussels International Airport

숙박

호텔 위치

ibis Brussels Centre Châtelain

Chaussee De Vleurgat 191
1050 BRUXELLES
벨기에

GPS:50.821462, 4.36635

전화
팩스 +32 2 850 93 30

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 조식
  • 바
  • 100% 금연 호텔
호텔 인근
  • 주차장

THE ONO

At the ONO Bar, you will enjoy our gins, Belgian beers and other drinks selected for you. Enjoy a warm atmosphere in a cozy and designer environment and our unique jungle terrace, a veritable green oasis in the heart of the city. See you soon.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  518 리뷰

TripAdvisor 평가  4.1/5  57 리뷰

Fabulous find near the city centre

트립어드바이저 평점 5.0/5

Neil D TripAdvisor 인증 리뷰

The room was spotlessly clean and comfortable with decent air-conditioning, we slept well. There was hanging storage but no drawers to put things in, however living out our suitcase wasn't a great hassle. Bathroom is compact but the shower was good and there was plenty of hot water. The bar was reasonably priced and had a lovely terrace space outside. There was a coffee and croissant option for breakfast at €6 which was adequate for us. The staff were super friendly and, having learnt it was our 39th wedding anniversary, left us a lovely little gift in our room. Access to the city was easy with tram lines just 3 minutes walk away. Would definitely stay here again.

Dear Guest, Thank you for taking the time to give us your feedback. We're delighted our contemporary rooms with air-conditioning contributed to your comfort during this special stay. Our team takes pride in maintaining spotless spaces and providing quality amenities like walk-in showers with reliable hot water. Your kind words about our art-deco inspired bar and terrace atmosphere mean a lot to us. We aim to create welcoming social spaces that reflect Brussels' architectural heritage. Regarding storage solutions, we appreciate feedback that helps us enhance guest experiences while respecting our compact, design-focused room concept. Most importantly, we're touched our staff could make your anniversary memorable. Our mobile reception team values creating personal connections, whether through city travel tips or small celebratory gestures. We hope our central position near tram lines let you explore Brussels' charm effortlessly. We all hope to welcome you in the future. Best wishes, Antoine Steyt, Front office Manager

A flawless stay

트립어드바이저 평점 5.0/5

Gordon E TripAdvisor 인증 리뷰

What a great find. From my first contact by email regarding a reservation request to our departure the service and courtesy here was of the very highest standard. The accommodation was perfect, very clean and very comfortable including the temperature as it was quite hot during our stay. We did not require breakfast here but all seemed to be of a very good standard. The bar area and the courtyard garden area is a perfect place to relax with a drink in the evening. The hotel is very convenient for public transport to the centre of the city, there are plenty of decent restaurants and coffee spots within a short walking distance and a little jewel is within five minutes walk - Tenbosch Park. Thank you to the staff at Ibis Chatlelain for an impeccable stay, we will most certainly return.

Dear Gordon, We truly appreciate your detailed feedback about your stay with us. We are delighted that your experience at ibis Brussels Centre Châtelain exceeded your expectations. Our team takes pride in delivering attentive service from the moment guests reach out to us. The climate control system maintains optimal room temperatures, while our urban garden courtyard offers a serene setting to unwind. The well-appointed accommodations reflect our commitment to guest comfort. The strategic placement of our hotel near public transit routes, local eateries and Tenbosch Park makes exploring the neighborhood effortless. We value guests who recognize the charm of our Châtelain district location. We would be honored to welcome you back for another visit. Best regards, Reyder Marquez, Front office Manager

Good position, management lacking

트립어드바이저 평점 4.0/5

760sulia TripAdvisor 인증 리뷰

Very well placed for a single night stay. It was quite difficult to locate and we could not get through the entrance door as the receptionist had too many jobs to do and lacked experience. He was at the back of the hotel when we arrived so the main door was locked. He was willing, but having explained we should press a button to get the garage door unlocked he was not at reception again so we had to go back into the hotel for the third time to find him. All rather frustrating after a long drive. Beds were comfortable. We did not want a full breakfast but it was possible to have a simple cup of coffee and a croissant (not advertised) before leaving.

Dear Guest, Thanks for your review about our hotel. We are delighted that you found our hotel well-positioned for your stay and that you appreciated the comfort of our beds. Our Sweet Bed by ibis is designed to offer a restful sleep, and we're glad it met your expectations. We regret to hear about the difficulties you encountered upon your arrival and with finding our hotel. We understand how important a smooth check-in process is after a long drive, and we wish to extend our sincerest apologies for any inconvenience you experienced. Our reception team is indeed mobile and strives to provide prompt service, and we are sorry if this was not your impression. We appreciate your patience and understanding. Nonetheless, we are pleased you found our breakfast options to your liking, with the availability of a simple cup of coffee and a croissant. It is our aim to cater to all our guests' needs and provide a variety of choices to start the day right. We are hoping to welcome you back in the future. All the best. Reyder Marquez, Front office Manager

Nice Hotel

트립어드바이저 평점 5.0/5

mcor1 Couples - TripAdvisor 인증 리뷰

An unexpected trip to Brussels to visit our daughter. We stayed here as it's close to where she lives. Check in was effortless as we did not have a booking. But the freindly receptionist looked after us, she was so friendly and professional. Room was tight but spotless It's in a lovely area of the city and a bus outside the door takes u right into the city centre in about 20 minutes. Nice bar area to have a night cap. Overall we would definitely go back when we visit our daughter again. Rooms were nice and warm as it was bitter cold outside. I'd definitely recommend.

Dear Guest, Thanks for your review about our hotel. We are truly pleased that your stay at ibis Brussels Centre Châtelain was enjoyable and met your needs. We are delighted that you found the check-in process smooth and our receptionist to be welcoming and professional. It is also great to hear that you appreciated the vibrancy of our bar area, the comforting warmth of our rooms during cold weather, and the convenience of having public transport readily available at our doorstep. However, we acknowledge that you found the room a bit compact. Our aim is to provide cozy and efficiently designed spaces, and we regret if this aspect did not fully meet your expectations. Nonetheless, we are grateful that this did not detract significantly from your overall positive experience. Finally, we are pleased that the hotel's location was to your liking, offering a serene atmosphere and easy access to the city center. Your recommendation is highly valued, and we look forward to your return visits when you come to see your daughter again. We are hoping to welcome you back in the future. All the best. Reyder Marquez, Front office Manager

Good for a short stay

트립어드바이저 평점 4.0/5

tourdest TripAdvisor 인증 리뷰

I was here for only 2 nights so it was perfect. 1. The lobby is clean and inviting, check in was fast and reception staff are kind and helpful. 2. On my first night, the toilet flush wasn’t functioning and the water kept running. The receptionist immediately came over and fixed it. She must have been an engineer in her past life as she knew exactly what to do! I didn’t get her name (short hair and glasses), she was excellent. 3. The location is close to good restaurants (Green Burger, Feta, Kafei and Poh Thai) and a Carrefour express and also walkable to other neighborhoods. 4. The bed was very comfortable and there’s a kettle to make tea. 5. Housekeeping is fast and reliable 6. I was a bit late with the check out but the staff was nice about it. 7. Great air conditioning for the humid days The only cons were that the elevator, carpets look old and tired and the walls of the rooms had marks/dings- could use a fresh coat of paint and my bathroom had two shampoos but no soap. The room is a bit of a tight squeeze for a double but as a solo traveler, it was perfect for my short visit.

Dear Guest, Thanks for your review about our hotel. We are delighted that you enjoyed the swift check-in process, our helpful reception staff, and the comfort of our beds. It is wonderful that our hotel's location provided you with convenient access to a variety of dining options and nearby neighborhoods. However, we are sorry that some aspects of your stay did not meet your expectations. We appreciate your comments regarding the elevator and carpets, and we understand the importance of maintaining all areas of our hotel to the highest standard. Moreover, we acknowledge your observation about the room walls and are reviewing our maintenance schedule to ensure our guests' comfort and satisfaction. Painting works are starting next week !Finally, we regret the oversight with the bathroom amenities and will ensure that all necessary items are provided for a pleasant stay. Nonetheless, we are pleased to know that you found our air conditioning to be effective during humid days and that our housekeeping service was both fast and reliable. The kettle in the room is indeed one of the many amenities we offer for a convenient and comfortable stay. Finally, we're grateful for your compliments on our location, which offers easy access to a variety of attractions and conveniences. We are hoping to welcome you back in the future. All the best. Marion GHYSSELINCKX, General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 389 리뷰 8.5/10 위치
  • 547 리뷰 6.5/10 객실
  • 450 리뷰 9.3/10 서비스
  • 8 리뷰 6/10 인터넷 가격
  • 348 리뷰 4.5/10 안락함
  • 252 리뷰 8.8/10 조식
  • 234 리뷰 8.6/10 청결도
  • 130 리뷰 9/10 분위기

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