ibis Vienna Airport 3 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 336

Gwarancja
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Raststation Schwechat S1, 2320 SCHWECHAT, Austria

Opis

O hotelu

  • Just 10 km from Vienna International Airport

  • Five meeting rooms with natural light (two are INSPIRED Meeting Rooms)

  • 75 air-conditioned non-smoking rooms

  • The Flave of Marché International: Eat and Work in a Comfortable Atmosphere

  • Chauffeur service for business and private customers

Nasze pokoje

Lokalizacja hotelu

ibis Vienna Airport

Raststation Schwechat S1
2320 SCHWECHAT
Austria

Pozycja GPS:48.12184, 16.43801

Telefon
Faks +43 1 7077011595

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 336

Ocena TripAdvisor  3.5/5  Liczba opinii: 249

Feedback: Location; Unanswered Pre-Arrival Query

Ocena na stronie TripAdvisor 3.0/5

Tony T Opinia zatwierdzona w TripAdvisor

The hotel’s location may suit travelers with road access, but I hope the hotel would consider providing more proactive communication for guests reliant on public transport or those unfamiliar with the area. Let's be honest - the hotel is located far, at a reasonable distance away from the airport. It would be great if the Management provides an airport shuttle. In general, I have mixed feelings after my stay at the Ibis Vienna Airport hotel. I am very Thankful for the thoughtful reply of the Resident Manager. He took the time to address my concerns (via email) after my stay. I appreciate their effort put into ensuring a positive guest experience, and I am glad to hear that they are reviewing the clarity of the hotel's location details to avoid any misunderstandings. However, I'd like to provide some additional context regarding my experience in November. On 29th October 2024, I sent an email to Ibis Vienna Airport with the following question: “Hello (...) I may need to spend the night at your hotel in between flights. Question: How can I reach the Ibis Vienna Airport hotel from Vienna Airport (VIE)? What are the options?” Unfortunately, I did not receive a response to that inquiry, which could have helped clarify the logistics of reaching the hotel in advance. I arrived on 2nd of November, and I believe a timely reply would have been instrumental in managing expectations and ensuring a smoother arrival. While I appreciate the courteousness of the staff during my later phone call, and during my stay, the initial lack of clarity about the location and accessibility did cause significant inconvenience, especially given my tight travel schedule. Once again, I do understand that the hotel’s location may suit travelers with road access, but I hope you consider providing more proactive communication for guests reliant on public transport or those unfamiliar with the area. Those relying on train would need to make a connection (change trains) at Vienna central station. Thank You again for Your kind offer to assist with any future bookings or recommendations. I genuinely value Your commitment to improving the guest experience, and I hope these suggestions will be helpful. Wishing You and Your team all the Best, Anton M. Tonchev AccorPlus Platinum Member

Ze względu na cel podróży lokalizacja odpowiednia.

Ocena klientów 3.5/5

Anonimowo Pobyt służbowy - Opinie potwierdzone ALL

Sniadania i standard adekwatny do ceny.

Dear Dariusz, Thank you for your review! We’re glad to hear that our hotel’s location met your travel needs. It’s also wonderful to know that you found our breakfast and overall standards to be in line with the price. We look forward to welcoming you again and ensuring another pleasant stay! Best regards, Ibis Vienna Airport

dobra lokalizacja, świetny hotel

Ocena klientów 5.0/5

Dariusz Pobyt służbowy - Opinie potwierdzone ALL

rewelacyjne śniadanie

Dear Dariusz, Thank you for your feedback! We're glad to hear that you enjoyed the hotel's location and the excellent breakfast. We hope to welcome you back again soon! Ibis Vienna Airport

Formal complaint ignored.

Ocena na stronie TripAdvisor 2.0/5

Bgglobal Opinia zatwierdzona w TripAdvisor

My husband and I checked in late in the evening after travelling 16 hrs by car. We went straight to bed. We woken up most of the night scratching with bites, we put the full lights on blood on curtains, looks like washed up vomit on carpets, very dirty and smelly, dirt on shower and toilet. This was a dreadful night . Not even a 1 star. Ben's very old and uncomfortable with bugs. We paid just less than 200 euros for one night to come out with a rash. We checked out at 7am mentioned to reception, his reply was he didnt know about this, not even I'm sorry or will make a complaint to management. Not even water in the room upon arrival. I asked reception, he said you can drink the tap water from the bathroom...well what a nice welcome, I went to buy water after a long tiring travel. I had no option to complain to Accor to contact them directly by email. It was a waste of time making a formal complain at reception as they shown no interest in their profession on night and day duty. No option to change rooms .

Noisy and not as advertised

Ocena na stronie TripAdvisor 2.0/5

sabrinaMinn Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Not as advertised. Rooms were noisy; sound came from outside traffic, hallway chatter and Nextdoor rooms. The “room darking” shades have a large gap at the bottom which the parking lot lights shine into the room. The soap disperser next to the sink was full but did not work. Check is easy and WiFi works well.

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Ibis Vienna Airport. We sincerely apologize for the issues you encountered and the inconvenience they caused. We regret to hear that the noise levels and the room conditions did not meet your expectations. We understand how important a quiet and comfortable room is for our guests, and we will address the soundproofing and the shade gap immediately. Additionally, we apologize for the malfunctioning soap dispenser and will ensure our maintenance team rectifies this issue promptly. On a positive note, we are glad to hear that you found the check-in process easy and the WiFi satisfactory. Your feedback is invaluable to us as it helps us improve our services. We hope to have the opportunity to welcome you back in the future, providing you with a more enjoyable and restful stay. Warm regards, Georg Pollerus Resident Manager Ibis Vienna Airport

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 279 Liczba opinii 7.6/10 Lokalizacja
  • 273 Liczba opinii 6.1/10 Pokój
  • 219 Liczba opinii 8.7/10 Obsługa
  • 16 Liczba opinii 6.1/10 Internet
  • 146 Liczba opinii 5/10 Komfort
  • 123 Liczba opinii 7.1/10 Czystość
  • 104 Liczba opinii 5.4/10 Dobra oferta cenowa
  • 101 Liczba opinii 8.6/10 Śniadanie

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Schwechat - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.