ibis Vienna Airport 3 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 338

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Opis

O hotelu

  • Just 10 km from Vienna International Airport

  • Five meeting rooms with natural light (two are INSPIRED Meeting Rooms)

  • 75 air-conditioned non-smoking rooms

  • The Flave of Marché International: Eat and Work in a Comfortable Atmosphere

  • Chauffeur service for business and private customers

Nasze pokoje

Lokalizacja hotelu

ibis Vienna Airport

Raststation Schwechat S1
2320 SCHWECHAT
Austria

Pozycja GPS:48.12184, 16.43801

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 338

Ocena TripAdvisor  3.5/5  Liczba opinii: 248

dobra lokalizacja, świetny hotel

Ocena klientów 5.0/5

Dariusz Pobyt służbowy - Opinie potwierdzone ALL

rewelacyjne śniadanie

Dear Dariusz, Thank you for your feedback! We're glad to hear that you enjoyed the hotel's location and the excellent breakfast. We hope to welcome you back again soon! Ibis Vienna Airport

Formal complaint ignored.

Ocena na stronie TripAdvisor 2.0/5

Bgglobal Opinia zatwierdzona w TripAdvisor

My husband and I checked in late in the evening after travelling 16 hrs by car. We went straight to bed. We woken up most of the night scratching with bites, we put the full lights on blood on curtains, looks like washed up vomit on carpets, very dirty and smelly, dirt on shower and toilet. This was a dreadful night . Not even a 1 star. Ben's very old and uncomfortable with bugs. We paid just less than 200 euros for one night to come out with a rash. We checked out at 7am mentioned to reception, his reply was he didnt know about this, not even I'm sorry or will make a complaint to management. Not even water in the room upon arrival. I asked reception, he said you can drink the tap water from the bathroom...well what a nice welcome, I went to buy water after a long tiring travel. I had no option to complain to Accor to contact them directly by email. It was a waste of time making a formal complain at reception as they shown no interest in their profession on night and day duty. No option to change rooms .

Noisy and not as advertised

Ocena na stronie TripAdvisor 2.0/5

sabrinaMinn Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Not as advertised. Rooms were noisy; sound came from outside traffic, hallway chatter and Nextdoor rooms. The “room darking” shades have a large gap at the bottom which the parking lot lights shine into the room. The soap disperser next to the sink was full but did not work. Check is easy and WiFi works well.

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Ibis Vienna Airport. We sincerely apologize for the issues you encountered and the inconvenience they caused. We regret to hear that the noise levels and the room conditions did not meet your expectations. We understand how important a quiet and comfortable room is for our guests, and we will address the soundproofing and the shade gap immediately. Additionally, we apologize for the malfunctioning soap dispenser and will ensure our maintenance team rectifies this issue promptly. On a positive note, we are glad to hear that you found the check-in process easy and the WiFi satisfactory. Your feedback is invaluable to us as it helps us improve our services. We hope to have the opportunity to welcome you back in the future, providing you with a more enjoyable and restful stay. Warm regards, Georg Pollerus Resident Manager Ibis Vienna Airport

Worst encounter I've had in a while

Ocena na stronie TripAdvisor 1.0/5

Andreea B Opinia zatwierdzona w TripAdvisor

Disgusting behaviour from the concierge at reception on the night of 28/04/2024 at 4am. Went in with a 2 month old baby to use the baby changing facilities, all well and good, then my husband went in to get some hot water for baby's bottle, to which the man at reception said HOT WATER IS ONLY FOR GUESTS. Unfortunately, he made the whole situation very awkward, all we needed was water to FEED A 2 MONTH OLD BABY. "Family friendly" my a**. 🤮

Dear andreeab57, Thank you for taking the time to share your feedback. I am deeply concerned to read about your recent experience at our hotel, and I sincerely apologize for the distress it caused. Providing a welcoming and supportive environment for all guests, especially families with young children, is extremely important to us. It's clear we failed to meet our own standards this time. I assure you that we are taking this matter very seriously. We are currently investigating the incident to understand what happened and to ensure we implement measures to prevent similar issues. In the meantime, I would very much like the opportunity to make things right. Please contact me directly at h9320@accor.com or +43 1 7077011 so we can discuss this in more detail and ensure we address your concerns. Sincerely, Georg Pollerus (Resident Manager)

Bardzo przyjemne i przyjazne miejsce, urocza pomocna obsługa, znakomite śniadania

Ocena klientów 5.0/5

Małgorzata Rodziny - Opinie potwierdzone ALL

Miło było być gościem państwa hotelu znakomita obsługa i świetne położenie ułatwiły pobyt w Wiedniu polecam serdecznie to miejsce

Szanowna Pani, Jesteśmy bardzo wdzięczni za Pani komentarze dotyczące pobytu w ibis Vienna Airport. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Zapewniam Panią, że podzielę się otrzymanymi uwagami z całym zespołem, szczegolnie wyrozniona przez Pania Paulina Zych. Jestesmy również przekonani, że Pani opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pani opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem, Ibis Vienna Airport

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 272 Liczba opinii 8.1/10 Lokalizacja
  • 272 Liczba opinii 6.4/10 Pokój
  • 212 Liczba opinii 8.5/10 Obsługa
  • 15 Liczba opinii 6.2/10 Internet
  • 145 Liczba opinii 5.2/10 Komfort
  • 122 Liczba opinii 7/10 Czystość
  • 108 Liczba opinii 8.3/10 Śniadanie
  • 106 Liczba opinii 5.1/10 Dobra oferta cenowa

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