Mercure Hotel Duesseldorf Zentrum 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 549 görüş

En iyi fiyat
garantisi
Mercure Hotel Duesseldorf Zentrum - Image 1
Mercure Hotel Duesseldorf Zentrum - Image 2
Mercure Hotel Duesseldorf Zentrum - Image 3
Mercure Hotel Duesseldorf Zentrum - Image 4
Roßstraße 61, 40476 DUESSELDORF, Almanya

Açıklama

Otel ekstraları

  • Dusseldorf Havalimanı (DUS) ile ideal bağlantı

  • PSD Bank Dome Dusseldorf için kolay ulaşım

  • Kongre merkezi, Merkur Arena ve Forty Four'a yakın konum

  • Elektrikli araçlar için iki şarj istasyonu

  • Kişisel hizmet sunan güler yüzlü ekip

Konaklama olanaklarımız

Otelin konumu

Mercure Hotel Duesseldorf Zentrum

Roßstraße 61
40476 DUESSELDORF
Almanya

GPS:51.245745, 6.779938

Telefon
Faks +49 211 9485377

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Evcil hayvan kabul ediliyor
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • %100 Sigara İçilmeyen Otel

BAR

Akşamları otel barında arkadaşlarınızla keyifli bir ortamda Mercure seçeneklerinden bir kadeh şarabın keyfini çıkarabilirsiniz.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.3/5  549 görüş

TripAdvisor Derecesi  3.8/5  123 görüş

Great city hotel

Tripadvisor puanı 5.0/5

Dushichka İş - TripAdvisor onaylı yorum

Very good city hotel. The location is perfect, there is a bus stop right in front of the entrance and you can reach the airport by bus within 10min. There are shops and restaurants nearby. The room was compact, clean and very quiet. Breakfast was very nice too. Staff are friendly. I will be staying there again next time when I am in town.

Dear Dushickha, thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay and appreciated our convenient location, quiet and clean rooms, and friendly service. It’s great to know that our proximity to public transport and local amenities made your visit even more comfortable. We’re already looking forward to welcoming you back on your next trip to town. Warm regards Jens Müller Reisndent Manager

Avis müşterileri puanı 5.0/5

Mesut Y. Arkadaşlar - ALL için doğrulanmış yorumlar

Çok temiz ve misafirperver bir yer teşekkür ederiz

Dear Mesut, thank you very much. We're glad you found our place clean and welcoming. We hope to see you again soon. best regards Jens Müller assistant to General Manager

Needs better cleaning

Tripadvisor puanı 4.0/5

ceren425 Couples - TripAdvisor onaylı yorum

One staff for reception is not sufficient Cleaning is too bad I think it is outsourced and low quality

Dear Ceren425, thank you for taking the time to share your feedback. We sincerely apologize for the challenges you faced during your stay. Your concerns regarding the staffing at reception and the cleaning quality are very important to us. We understand that having only one staff member at reception can lead to delays and a less smooth experience for our guests. We are currently reviewing our staffing levels to ensure a more efficient and welcoming service at all times. Regarding the cleaning, we deeply regret that it did not meet your expectations. While we do use professional cleaning services, we are taking immediate steps to address this issue and improve the quality and attention to detail. Your feedback is invaluable, as it helps us identify areas where we can improve. We hope to have the opportunity to welcome you back in the future and provide a much better experience. Best regards Jens Müller assistant to General Manager

MERCURE HOTEL DUSSELDORF ZENTRUM is a nice 3star hotel with good value for money

Tripadvisor puanı 4.0/5

Κωνσταντίνος Δ TripAdvisor onaylı yorum

Mercure Hotel Dusseldorf Zentrum is a 3star hotel not very far from Dusseldorf Hauptbahnhof (main rail road station) and also from the center of the Old Town (Altstadt) but you have to take the public transportation means (Bus or Metro). The room was clean and safe. The bar has charged reasonable prices. The breakfast seemed to me basic (although I did not have taken it).Convenient to be reached from Dusseldorf Hbf (main train station) with Bus 721 and 722 with a stop just outside the hotel. Also the U-bahn (Underground or Metro) is not far from the hotel. I found very convenient the fact that the Bus 721 which stops outside the hotel brings you directly to the Airport. In general I was satisfied with my stay at he Mercure Hotel Dusseldorf Zentrum and I suggest it, because of the very good service, the good value for money and the very good public transportation connections towards the city center and the airport.

Dear Konstantinosd965, thank you for taking the time to share your detailed feedback about your recent stay at Mercure Hotel Düsseldorf Zentrum. We are delighted to hear that you found the hotel’s location convenient and appreciated the easy access to public transportation, especially the direct bus connection to the airport. It’s wonderful to know that you felt safe and comfortable in your room and found our bar prices reasonable. Your comments about the breakfast are duly noted, and we would love for you to try it on your next visit so we can exceed your expectations. Your kind words about the good service and value for money mean a lot to us. We strive to provide an enjoyable and seamless experience for all our guests, and it’s rewarding to know that you were satisfied with your stay. Thank you once again for recommending us, and we look forward to welcoming you back to Düsseldorf soon! Warm regards Jens Müller assistant to General Manager

Cleaning Needs Improvement

Tripadvisor puanı 3.0/5

Voyageerr Couples - TripAdvisor onaylı yorum

Cleaning shall be improved, my sheet and the mastress was dirty, I informed reception, put the card yo change sheet but until my 2nd last day nothing changed! Luckily I met Ms Nastaran at the reception she seriously took care of problem and finally I could sleep with clean sheet, Cleaning is very low quality, corridors need fresh air, at the breakfast finished items shall be refilled and Reception staff is not enough only one person and check out was not nice and the lady told she is only one person she can not know everyting in an aggressive manner not Mercure quality. Reception needs attentive personnel like Ms Nastaran she is attentive and helpful and reception needs 2 personnel for quality service

Dear Voyageerr, thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay, particularly regarding the cleanliness of your room and the service at reception. This does not meet the high standards we strive to maintain at Mercure, and we are addressing these issues with our team immediately. We are grateful that Ms. Nastaran could assist you and turn around your experience. Your comments about the staffing levels at reception, breakfast service, and the need for improved cleanliness in both the rooms and corridors are being taken very seriously. We are working to ensure that these issues are resolved promptly to provide a more comfortable and pleasant stay for all our guests. Once again, we apologize for not meeting your expectations and thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with the quality service you deserve. Best regards Jens Müller assistant to General Manager

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 267 görüş 8/10 Konum
  • 433 görüş 6.6/10 Oda
  • 371 görüş 8.8/10 Hizmet
  • 261 görüş 8.7/10 Kahvaltı
  • 203 görüş 7.7/10 Hijyen

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Düseldorf şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.