Mercure Hotel Duesseldorf City Center 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.2/5 1.664 görüş

Mercure Hotel Duesseldorf City Center - Image 1
Mercure Hotel Duesseldorf City Center - Image 2
Mercure Hotel Duesseldorf City Center - Image 3
Mercure Hotel Duesseldorf City Center - Image 4

Açıklama

Otel ekstraları

  • Düsseldorf'un kalbinde merkezi bir konumda yer alan 4 yıldızlı otel

  • Yüksek hızlı WiFi dahil konforlu konaklama

  • Otelin her noktasında klima

  • Doğrudan erişilebilen otel yeraltı otoparkı

  • Doğal ışık ve profesyonel ekipmanlarla davetkâr toplantı odaları

Konaklama olanaklarımız

Otelin konumu

Mercure Hotel Duesseldorf City Center

Am Stresemannplatz 1
40210 DUESSELDORF
Almanya

GPS:51.21939, 6.787725

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

QUATRE SAISON

Enjoy culinary delights at the Quatre Saison restaurant with a selection of international delicacies and regional specialties. Opening hours, Mon-Thurs 12-3PM and 6-10PM, Sat 6-10PM, closed on Sundays and public holidays. The restaurant has a terrace.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.2/5  1.664 görüş

TripAdvisor Derecesi  3.5/5  1.186 görüş

Otelin acilen yenilenmeye ihtiyacı var

Avis müşterileri puanı 1.5/5

Anonim İş - ALL için doğrulanmış yorumlar

Verilen odada banyodan gelen inanılmaz kötü bir koku vardı. Lavabo sürekli tıkanıyordu.Banyodaki çöp kutusu doluydu yani temizlenmemiṣti.

Dear Mr. O., I would like to offer my sincere apologies for the problems regarding the room and the house-keeping. Please rest assured that I will look into this and take steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Mercure Hotel Düsseldorf City Center. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com

IYI KONUM, IYI KONAKLAMA

Avis müşterileri puanı 4.0/5

Danke S. İş - ALL için doğrulanmış yorumlar

GULERYUZLU PERSONEL, TEMIZ ODALAR, SADE FAKAT LEZZETLI BIR KAHVALTI. TUM PERSONELE TESEKKUR EDERIZ.

Dear Mr. L., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Düsseldorf City Center. I am very pleased that you rated us highly in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com

Oda çok iyi temizlik çok iyi ufak eksikler mevcut

Avis müşterileri puanı 4.0/5

F. Tek başına seyahat edenler - ALL için doğrulanmış yorumlar

İlk gün odada terlik yoktu. Ertesi gün oda servisinden terlik istedim. O da beni resepsiyona yönlendirdi. Israrımla sonra terlik getirdi. Halbuki her odada olması gereken basit bir ihtiyaç. İlk konaklamamda da asansör bozuktu. Bu sefer kısa süre olmasına rağmen yine bozuk asansöre denk geldim.

Dear Mr. f., I am very pleased that you took the time to review your visit with us at Mercure Hotel Düsseldorf City Center. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com

Mercure Düsseldorf City Center

Tripadvisor puanı 3.0/5

909uwer TripAdvisor onaylı yorum

Friendly staff, good breakfast, rooms (saw three of them) all run down, ( hair dryer faulty, bathroom appliances faulty, rain gutter damaged which gives a huge noise when raining day or night) however biggest issue is the security system in hotel, two of my daughter in law‘s handbags and my son‘s laptop were stolen. Police were called however it won’t be successful as the Management has no idea who went into the room because there are no security cameras in the hallway which let’s us believe the crime was done by the cleaner and we won’t change our opinion unless the management has proof otherwise. All in all, we won’t come back.

Dear 909uwer, Thank you for your visit and your positive remarks on the breakfast and the staff. Regarding the case described, I would like to point out that the police investigation is currently underway and we are therefore unable to say anything. However, it is very important for me to clarify that there has not been such an incident with us yet. Yours sincerely, Sven Schlüter, General Manager

Great Location and a very friendly staff

Tripadvisor puanı 5.0/5

VanessaNartey3002 TripAdvisor onaylı yorum

I stayed at the Hotel for 2 nights and I really liked the location. It was really close to the attractions . The good part was the room, a lot of space for one person and it was nice and cosy. However, I must say that the receptionist Farzaneh was really welcoming and really kind and she definitely made my experience great.

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 818 görüş 9/10 Konum
  • 1.310 görüş 5.3/10 Oda
  • 1.019 görüş 8.7/10 Hizmet
  • 35 görüş 8/10 Wifi
  • 647 görüş 5.4/10 Konfor
  • 574 görüş 8.3/10 Kahvaltı
  • 498 görüş 5/10 Hijyen
  • 350 görüş 3.6/10 Otel Ambiyansı

Hizmet sağlayıcı Trustyou

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