Novotel Roma Eur bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 659 ulasan

Jaminan Harga
Terbaik
Novotel Roma Eur - Image 1
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Novotel Roma Eur - Image 4
Viale Oceano Pacifico 153, 00144 ROMA, Italia

Deskripsi

Keistimewaan hotel

  • Lokasi ideal untuk ke bandara dan stasiun metro Palasport

  • Tersedia Kamar Deluxe dan Executive

  • Layar besar 52" untuk acara konser atau olahraga

  • Hidangan internasional dan Italia, bar bergaya Amerika

  • Mudah mencapai pusat kota Roma menggunakan transportasi umum

Akomodasi kami

Lokasi hotel

Novotel Roma Eur

Viale Oceano Pacifico 153
00144 ROMA
Italia

GPS:41.821823, 12.458743

Telepon
Fax +39 06 5220 8441

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

GAVIUS RESTAURANT

Restoran Gavius menyajikan berbagai resep Italia kuno, hidangan tradisional dan internasional untuk menciptakan menu abadi dalam suasana modern dan semarak.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.3/5  659 ulasan

Peringkat TripAdvisor  4.0/5  1.266 ulasan

Great overnight stop

Catatan Tripadvisor 4.0/5

paulnk2016 Bisnis - Ulasan TripAdvisor tersertifikasi

Typical Novotel, modern, clean, functional with friendly staff. Nice room with all necessary features. Bar area of particular note with free tapas type buffet in the early evening. For those arriving by car it has ample parking and is easily accessible being on the outskirts of Rome city yet only 10 mins downtown.

Don’t go there

Catatan Tripadvisor 2.0/5

Mimi_Brux Bisnis - Ulasan TripAdvisor tersertifikasi

Upon arrival the room was frozen (the air con was set at 17 degrees), and there was a strong smell of humidity. Signs of humidity were also shown on the wall paper. The light switch at the entrance of the room was filthy. I have paid €250 for the night as I have a meeting close by, it’s honestly depressing

Dear Customer, thank you for sharing your experience; we have taken note of your reports in order to improve our service. Kind regards. The Novotel Roma Eur Staff

Unwelcome, unclear, not a 4 star

Catatan Tripadvisor 1.0/5

486taideg Bisnis - Ulasan TripAdvisor tersertifikasi

I was given a handicapped room without being asked. I was only given a choice of a room with bathtub or shower, I chose shower. Apparently this then assigned me to a room with a toilet and shower for handicapped. I was too tired to ask for a change on night one, so next morning I asked. The lady at reception in a. Dry condescending manner accused me of having chosen the room. I checked with the agency and they verified they had not. Then they offered to change the room which I could not take as I was out for work. On top, the room is barely a 3 star- old, used. The room was in front of a noisy laundry room on the fourth floor. Never again in Novotel.

Dear Customer, thank you for sharing your experience; we have taken note of your reports in order to improve our service. Kind regards. The Novotel Roma Eur Staff

Yes and no...

Catatan Tripadvisor 3.0/5

Tomasz G Ulasan TripAdvisor tersertifikasi

Do I recommend it? Actually, almost yes. Would I come back - probably yes, but... Overall, I would give it a rating of 3+. Why? First, there was a technical problem when booking the hotel via the website. So I wrote an email to the hotel. This way I booked two rooms for the period from October 4 to October 8, 2023. The disadvantage of this booking method is the lack of online payment. However, I provided the card details in the form as a guarantee of the reservation. The day before arrival, the hotel tried to charge the cost of one night, but I was not informed about this anywhere in advance. However, the hotel employees - despite having correct data - used a primitive authorization method (without the presence of the customer, the Bank blocks transactions without the 3DS secirut). Nobody called me to ask what was going on. However, I immediately received an e-mail informing me that my reservation was not guaranteed and that there was a risk of its cancellation. I was already on vacation, and the situation stressed me out and resulted in a decline in the quality of my rest. I called the hotel, explained what was going on and that the card was OK (the entire Accor chain uses it for my reservations and it's fine). Zero understanding, and as you can see from the status, I'm not a rare online customer. Instead of understanding, the lady I was talking to started talking to me in Italian (we had spoken in English before). I hope that when she goes on vacation, she knows all the languages in the world. Zero empathy and even a smile upon arrival did not change that. The disgust remained. Very big. It was I who proposed the solution - sending me a link with online payment and paying for the reservation immediately. The hotel didn't offer it, it only threatened to cancel it because "I gave the wrong card." There was stress, my day was slightly ruined. After arriving at the hotel, the crew didn't even apologize to me. I received nothing. Is it normal that the hotel authorizes our cards in a primitive way and poses a security risk? Overall, the rooms were ok, as was the bar. I can't say a bad word here. The location is ok. The restaurant too. The only minus is a broken tap in one of the two rooms, and its repair took two days, even though it was reported immediately. For all the confusion and destruction of part of my holiday, I will expect compensation from Accor.

Dear Guest, please note that the matter has been discussed already via email few days ago. Sincerely, Novotel Roma Eur

Metro ride needed to get into the city

Catatan Tripadvisor 4.0/5

rock203 Couples - Ulasan TripAdvisor tersertifikasi

This hotel is about 20 -25 mins from the airport and it’s a little out of the way saying that we go used to walking 1.5km to the Metro station palais sport then it was about 6 stops the the Colosseo Metro stop which brings your out right at the colosseum. Rooms were nice open no carpet which I thought was unusual and didn’t feel very comfy, beds were a good size and not too hard reception staff were very good no complaints. Barman and restaurant staff were all good as well. They were very generous when it came to snacks always something on the bar the nibble which was very nice. Rome itself was very disappointing this time far too many people which surprised us being October, and so much rubbish around. This hotel is a good choice if your don’t mind using the metro everyday to get anywhere

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 383 ulasan 7.9/10 Lokasi
  • 569 ulasan 6/10 Kamar
  • 525 ulasan 8.5/10 Pelayanan
  • 10 ulasan 4.4/10 Internet
  • 330 ulasan 7.9/10 Sarapan
  • 256 ulasan 6.6/10 Kebersihan
  • 138 ulasan 6.4/10 Kesepadanan nilai
  • 86 ulasan 4.6/10 Fasilitas

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