Mercure Roma Centro Colosseo bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 1.497 ulasan

Jaminan Harga
Terbaik
Mercure Roma Centro Colosseo - Image 1
Mercure Roma Centro Colosseo - Image 2
Mercure Roma Centro Colosseo - Image 3
Mercure Roma Centro Colosseo - Image 4
Via Labicana 144, 00184 ROMA, Italia

Deskripsi

Keistimewaan hotel

  • 19 Kamar Superior dengan Pemandangan Colosseum

  • Teras indah dengan kolam renang luar-ruang dan bar rooftop (buka Mei-September)

  • WiFi gratis

  • Semua kamar dilengkapi mesin pembuat kopi dan teh

Akomodasi kami

Lokasi hotel

Mercure Roma Centro Colosseo

Via Labicana 144
00184 ROMA
Italia

GPS:41.890007, 12.49812

Telepon
Fax +39 06 7725 0198

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.4/5  1.497 ulasan

Peringkat TripAdvisor  4.2/5  2.965 ulasan

Sertifikat keunggulan 2024

Nice and great location.

Catatan Tripadvisor 4.0/5

lakhpuri Friends getaway - Ulasan TripAdvisor tersertifikasi

Perfect location. Rooms are a little dark and need extra lighting or natural light. The rooms are a little tight and beds are small. The TV channels are majority in Italian. No iron in room, so we had to go to first floor to use the iron. The pool was closed and no seating. This is very disappointing and should be explained on website. The images of the "roof top bar" is just that... images. In real life no where to sit or relax on roof top. Great staff and team. The bar is lovely.

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our prime location and the service provided by our staff. We regret that some aspects of your stay did not fully meet your expectations. Regarding the terrace and pool, we would like to clarify that they are open seasonally from May to September, and this information is clearly stated on our official website and all our reservation channels. We understand that this may have been disappointing, and we apologize for any misunderstanding. We also appreciate your comments regarding the room lighting and amenities, as guest feedback is invaluable in helping us improve our services. Your suggestions have been noted, and we will review ways to enhance the overall guest experience. Once again, thank you for your review, and we hope to welcome you back in the future during the summer season so you can fully enjoy our rooftop terrace and pool with a stunning view of the Colosseum. Best regards, Giuseppe Fioretti Room Division Manager

Staff are Great

Catatan Tripadvisor 5.0/5

Ivan D Ulasan TripAdvisor tersertifikasi

Marco from the bar and all the housekeeping staff were beyond helpful, just loved staying here! The hotel is super close to shops and restaurants, it’s across a historic Catholic basilica, and seamless check-in process. Also, Wifi did the job for this work trip.

Dear Traveler, Thank you for your kind words about our staff, particularly Marco and our housekeeping team. We are delighted to hear that you enjoyed your stay and found our location convenient. Your feedback is greatly appreciated, and we hope to welcome you back soon. Giuseppe Fioretti Room Division Manager

Perfect stay

Catatan Tripadvisor 5.0/5

Stephkemp32 Keluarga - Ulasan TripAdvisor tersertifikasi

Visited with daughter for her birthday. It was perfectly placed to explore Rome. Had cocktails on the rooftop overlooking the colluseum. Staff were super friendly and helpful. Not overly priced either. Had breakfast at bakery on corner . Pistachio croissants were with taking home Rooms were on the smaller side but were perfectly equipped . If we were to visit again, we would stsy here again. KIV If you want to use pool it's closed from October

Dear Guest, Thank you for choosing our hotel for such a special occasion! We are delighted to hear that you and your daughter had a wonderful stay and that our location, rooftop views, and friendly staff contributed to a memorable experience. It’s great to know you enjoyed the cocktails on our terrace and discovered the delicious pistachio croissants nearby! We appreciate your note about the pool closure and would like to confirm that, as advertised across all our reservation channels, it is open from May to September. We truly hope to welcome you back for another stay in the future! Best regards, Giuseppe Fioretti Room Division Manager Mercure Roma Centro Colosseo

Great location

Catatan Tripadvisor 3.0/5

Jordan H Ulasan TripAdvisor tersertifikasi

Great location, with easy access to the Colessum and onwards to the other sites. The Room was looking a bit tired but overall great for just a resting up before being out seeing the Attractions. Breakfast had a basic choice for cooked option with just scrambled egg, bacon and a choice of Sausage available. Great selection of pastries but a lack of fresh fruit to choose from. Staff were friendly and really accommodating to our late check out request.

Dear Traveler, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our prime location and the friendliness of our staff. However, we regret that the condition of your room did not fully meet your expectations, and we acknowledge your remarks regarding our breakfast selection. Your comments about the variety offered will be taken into consideration as we continually strive to enhance our guest experience. We hope to welcome you back in the future for an improved stay. Best regards, Giuseppe Fioretti Room Division Manager

Not Worth the Value for the Cost

Catatan Tripadvisor 2.0/5

amine_63 Ulasan TripAdvisor tersertifikasi

We stayed at this hotel as a family and appreciated its central location. We thank the hotel for the complimentary extra bed, which was not included in our initial booking. However, we are very disappointed with the overall quality for the price paid: insufficient cleanliness (minimal housekeeping), poor soundproofing (you can hear through the walls), and very limited amenities (only soap provided). For a 4-star hotel, this does not meet expectations at all.

Dear Traveler, Thank you for sharing your experience. We are glad to hear that you appreciated our central location and the complimentary extra bed provided for your stay. However, we regret that other aspects did not meet your expectations. We sincerely apologize for any shortcomings in cleanliness and housekeeping service, as well as the soundproofing issues you encountered. Your feedback will be shared with our housekeeping and maintenance teams to address these concerns immediately. Regarding amenities, we are committed to enhancing the guest experience by reviewing our current offerings and ensuring they align with 4-star standards. We appreciate your candid remarks and will use them to make meaningful improvements. Your satisfaction is important to us, and we hope to have the opportunity to provide a more positive experience in the future. Kind Regards Giuseppe Fioretti Room Division Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.103 ulasan 9.5/10 Lokasi
  • 1.249 ulasan 6.2/10 Kamar
  • 1.189 ulasan 9.4/10 Pelayanan
  • 9 ulasan 5.2/10 Internet
  • 601 ulasan 3.4/10 Kenyamanan
  • 510 ulasan 7.5/10 Sarapan
  • 383 ulasan 6.3/10 Kebersihan
  • 343 ulasan 7.4/10 Kolam

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