Mercure Roma West bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 263 ulasan

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Deskripsi

Keistimewaan hotel

  • Gratis WiFi dan fasilitas pembuat teh dan kopi di semua kamar.

  • Dekat outlet Castel Romano dan taman hiburan.

  • Garasi dalam-ruang gratis

  • Tersedia sewa mobil dengan sejumlah biaya

  • Pusat Kongres dengan 15 ruang untuk 800 orang.

Akomodasi kami

Lokasi hotel

Mercure Roma West

Viale Eroi di Cefalonia 301
00128 ROMA
Italia

GPS:41.785923, 12.434851

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Mchef Restaurant

Restoran yang elegan dan ramah juga terbuka bagi pelanggan yang tidak menginap bersama kami dan menawarkan beragam masakan khas Mediterania dan internasional.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  263 ulasan

Peringkat TripAdvisor  3.6/5  1.526 ulasan

Quite a comfortable though short stay

Catatan Tripadvisor 4.0/5

JSS71 Friends getaway - Ulasan TripAdvisor tersertifikasi

Visited mercure west roma for a short duration that is just one night. Reception area is quite huge with lot odf space around and coffee shops. Rooms are quite scattered that is on first floor and to walk for quite some time. Same with breakfast restaurant. We had to walk to third restaurant to eat. Room is quite big with all needed facilities. Staff is quite helpful. Overall a pleasent experience for one night wishes had a longer stay

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, the General manager

A kettle in room - blessed

Catatan Tripadvisor 5.0/5

peggyang868 Friends getaway - Ulasan TripAdvisor tersertifikasi

It’s comfortable and they have kettle. One of the 5 hotels that have kettle. It’s a good place. Check in was smooth because our tour leader already prepared everything properly. There is also nothing within our vicinity. Again triple room and we only got two bottles of water. Clean and comfortable Room is without aircond. Expected it in all countries that have winter. So don’t come during summer.

Dear Guest thank you very much for your good evaluation and comment. Your satisfaction is very importan for us. Thank you

Disaster and they really didn't care

Catatan Tripadvisor 1.0/5

KikiinCanada Ulasan TripAdvisor tersertifikasi

What a disaster. We were a 33 person group ... yes... 33 paying customers. When arrived at buffet breakfast with one other large group already being present we forcefully told ...not to sit in the hotel guest area where individuals were having breakfast... not even to use the coffee machine or water from that area. Imagine 60 customers herded into one small space. The front desk ...on Thursday october 24 said .." sorry " and did NOTHING. We often bring groups of 30, 35, 40 persons but NEVER will again . Rome has alot of other choices who CARE ABOUT their customers. Less than one star.

Dear Guest, Thank you for sharing your opinion and comment with us, I understand your dissatisfaction and disappointment and I ask you to accept our apologies. Our F&B manager took an individual initiative and for this I assure you all my commitment to give him a disciplinary action. For us this service is unacceptable and for this I ask you to give us another opportunity, because I assure you that all our services are highly appreciated by our guests. I hope you understand our mistake and accept my personal apologies. I hope you and your group come back to our Hotel to appreciate our daily and normal standard. Sorry again

Very good airport stay

Catatan Tripadvisor 4.0/5

Alexjoey Keluarga - Ulasan TripAdvisor tersertifikasi

We booked for one night as we had an early flight via Fiumicino airport next day. Easy check in - was given room upgrade, free welcome drinks and complimentary breakfast due to Accor platinum (thank you Alexandra). Suite was good size with 2 toilets which was good for 2 adults and 2 kids. Free parking in the garage and next day 17 mins to Fiumicino airport. Recommended for an airport stay.

Dear Guest thank you very much for your beautiful commnent and for to have appreciated our Hotel, your satisfaction is very important for us. Thank you

Relaxing stay

Catatan Tripadvisor 4.0/5

Sandy_JSR Ulasan TripAdvisor tersertifikasi

Located at a calm neighbourhood. Stayed for a night during Europe tour. Our allotted rooms were reasonably spacious & clean and equipped with necessary amenities. Washroom was well maintained too. The buffet breakfast had good options. Overall, relaxing stay.

Dear Guest, thank you very much for your wonderful comment. Is a pleasure for me report to my staff your apprecement.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 160 ulasan 6.7/10 Lokasi
  • 241 ulasan 6.7/10 Kamar
  • 262 ulasan 8.3/10 Pelayanan
  • 10 ulasan 6.2/10 Internet
  • 133 ulasan 7.8/10 Sarapan
  • 105 ulasan 6.4/10 Kebersihan
  • 95 ulasan 6.6/10 Makanan
  • 72 ulasan 7.4/10 Kesepadanan nilai

Diberdayakan oleh Trustyou

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