Mercure Roma West bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 461 ulasan

Jaminan Harga
Terbaik
Mercure Roma West - Image 1
Mercure Roma West - Image 2
Mercure Roma West - Image 3
Mercure Roma West - Image 4
Viale Eroi di Cefalonia 301, 00128 ROMA, Italia

Deskripsi

Keistimewaan hotel

  • Gratis WiFi dan fasilitas pembuat teh dan kopi di semua kamar.

  • Dekat outlet Castel Romano dan taman hiburan.

  • Garasi dalam-ruang gratis

  • Tersedia sewa mobil dengan sejumlah biaya

  • Pusat Kongres dengan 15 ruang untuk 800 orang.

Akomodasi kami

Lokasi hotel

Mercure Roma West

Viale Eroi di Cefalonia 301
00128 ROMA
Italia

GPS:41.785923, 12.434851

Telepon
Fax +39 06 5083 4730

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Mchef Restaurant

Restoran yang elegan dan ramah juga terbuka bagi pelanggan yang tidak menginap bersama kami dan menawarkan beragam masakan khas Mediterania dan internasional.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  461 ulasan

Peringkat TripAdvisor  3.5/5  1.515 ulasan

Disaster and they really didn't care

Catatan Tripadvisor 1.0/5

KikiinCanada Ulasan TripAdvisor tersertifikasi

What a disaster. We were a 33 person group ... yes... 33 paying customers. When arrived at buffet breakfast with one other large group already being present we forcefully told ...not to sit in the hotel guest area where individuals were having breakfast... not even to use the coffee machine or water from that area. Imagine 60 customers herded into one small space. The front desk ...on Thursday october 24 said .." sorry " and did NOTHING. We often bring groups of 30, 35, 40 persons but NEVER will again . Rome has alot of other choices who CARE ABOUT their customers. Less than one star.

Dear Guest, Thank you for sharing your opinion and comment with us, I understand your dissatisfaction and disappointment and I ask you to accept our apologies. Our F&B manager took an individual initiative and for this I assure you all my commitment to give him a disciplinary action. For us this service is unacceptable and for this I ask you to give us another opportunity, because I assure you that all our services are highly appreciated by our guests. I hope you understand our mistake and accept my personal apologies. I hope you and your group come back to our Hotel to appreciate our daily and normal standard. Sorry again

Very good airport stay

Catatan Tripadvisor 4.0/5

Alexjoey Keluarga - Ulasan TripAdvisor tersertifikasi

We booked for one night as we had an early flight via Fiumicino airport next day. Easy check in - was given room upgrade, free welcome drinks and complimentary breakfast due to Accor platinum (thank you Alexandra). Suite was good size with 2 toilets which was good for 2 adults and 2 kids. Free parking in the garage and next day 17 mins to Fiumicino airport. Recommended for an airport stay.

Dear Guest thank you very much for your beautiful commnent and for to have appreciated our Hotel, your satisfaction is very important for us. Thank you

Relaxing stay

Catatan Tripadvisor 4.0/5

Sandy_JSR Ulasan TripAdvisor tersertifikasi

Located at a calm neighbourhood. Stayed for a night during Europe tour. Our allotted rooms were reasonably spacious & clean and equipped with necessary amenities. Washroom was well maintained too. The buffet breakfast had good options. Overall, relaxing stay.

Dear Guest, thank you very much for your wonderful comment. Is a pleasure for me report to my staff your apprecement.

Good Standard Hotel

Catatan Tripadvisor 4.0/5

SierraHotel172 Keluarga - Ulasan TripAdvisor tersertifikasi

We stayed at this hotel for a few nights in the last week. The rooms were clean and moderate in space. Good amenities were provided. The room had both coffee machine and water kettle. The breakfast choice was really good. Liked the choices of pizza in the breakfast buffet. The staff were really professional. However the check in did take a bit of time.

Dear Guest thank you very much for your good evaluation and comment.

Bad rooms at Mercure Roma West n Rude Staff

Catatan Tripadvisor 1.0/5

VrushalN Keluarga - Ulasan TripAdvisor tersertifikasi

The room allotted for us was in mess no cleaning at all staff very rude and didn’t consider the age factor. Still no rooms allowed for us families and senior citizens are suffering because of this…very poor service we asked him to keep the luggage and allow us for dinner as I had small children’s senior citizens and diabetic guests. Still no attention given

Dear Guest, thank youu very much for sharing with us your opinion. I ensure you that all our staff is friendly and correct and is very appreciated from all pur guests, if with you their had some problem, I give you my apologies and sorry for all. I and all my staff to continue in the future to us improvement for satify all our guests. Sorry again for your dissatisfaction.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 261 ulasan 6.8/10 Lokasi
  • 421 ulasan 6.5/10 Kamar
  • 452 ulasan 7.9/10 Pelayanan
  • 16 ulasan 6.9/10 Internet
  • 215 ulasan 8/10 Sarapan
  • 182 ulasan 6.4/10 Kebersihan
  • 164 ulasan 8.2/10 Makanan
  • 124 ulasan 8.1/10 Kesepadanan nilai

Diberdayakan oleh Trustyou

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Semua hotel kami di Roma

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.