Mercure Roma West bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 587 ulasan

Keistimewaan hotel

  • SPA dan kolam renang tutup sementara. Biaya masuk

  • Garasi dalam-ruang gratis

  • Tersedia sewa mobil dengan sejumlah biaya

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Hotel yang disetujui ALLSAFE

Akomodasi kami

Lokasi hotel

Mercure Roma West

Viale Eroi di Cefalonia 301
00128 ROMA

GPS:41.785923, 12.434851

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Restoran yang elegan dan ramah juga terbuka bagi pelanggan yang tidak menginap bersama kami dan menawarkan beragam masakan khas Mediterania dan internasional.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.2/5  587 ulasan

Peringkat TripAdvisor  3.5/5  1.489 ulasan

hotel is ok, but I was disappointed by the room service.

Catatan Tripadvisor 2.0/5

Z4629CYmichelef Bisnis - Ulasan TripAdvisor tersertifikasi

I came to this hotel several times because of my business. On my last visit I was disappointed by the room service:the food I ordered didn't correspond to what I received in my room. When I called back to the room service number to complain they just said that, on their menu, that food was not available. It was not canceled in the room menu, so practically their menu and my menu mismatched. It would have been kind to advice me before I ordered, and not to take me another different plate. On top of this the room service has a surcharge of 10 euros that is not written anywhere in the menu, you just discover it later. However apart from this misunderstanding, the hotel rooms are nice and my stay was comfortable.

Dear Guest, I'm sorry for your dissatisfaction about room service Menu. I ensure all is necessary to solve this mistake. I hope you come back soon at Mercure, for give you our apologies.

Low cost, average hotel, far from central Rome

Catatan Tripadvisor 2.0/5

hrashid1710 Friends getaway - Ulasan TripAdvisor tersertifikasi

First of all we checked in at midnight and waited over an hour for the guy at reception to finish with ONE customer. The hotel room was old but reasonable for €70 a night; although the SAFE didn’t work and some double beds are two single beds put together. The hotel overall is clean but it’s in a pretty rough area with hardly anything open after 9pm. Now if the reason you are staying is for access to Rome then be prepared for a 25mins bus ride to a very grotty Metro station and then another 25 odd minutes to Termini - which is the centre of Rome. Uber doesn’t take orders from area, and quite frankly isn’t very good on Italy. BREAKFAST: there isn’t an eggs bar or anything that is cooked fresh in front of you for but there is a reasonable hot food selection and juices with fruit. I’d give it a 4/10 for breakfast. There aren’t irons in the room but you can iron clothes on the ground floor “ironing room”. The WORST part of the hotel was that the swimming pool, Spa and gym is not accessible for months due to renovations which given that it is so far from civilization leaves nothing to do at the hotel apart from walking the pretty dodgy surrounding streets. PS: parking is free but in a dark and small underground space with no valet.

Dear Guest thank you very much for sharing with us your comment and I'm very sorry for your dissatisfaction, I ensure all our effort to improve the points that are you reported. I hope you give us another opportunity for to welcome you better. For us is very important the satisfaction of all our guests. I'm sorry again

Would try to look for something different unless you are not more then 3 pax

Catatan Tripadvisor 3.0/5

Chris B Keluarga - Ulasan TripAdvisor tersertifikasi

Hotel was Ok . Rooms a little bit dated. AC NEEDS AN UPGRADE... We where there in July and was very hot. The reception tried there best to welcome new guests but unfortunately they seem to be short of staff since they cannot meet the demands with the phone ringing every minute... To check in it took us over 20 mins. Our room was for 4 adults and we had a double bed which I cannot complain but the other 2 adults was nearly an impossible night for them to sleep on a small sofa bed

Dear Guest thank you very much for sharing with us your comment and I'm sorry for some problem. I ensure you all our effort to check what's happened and improve all our attention. Thanks again for your comment.

Medicare service , ok if you have to

Catatan Tripadvisor 3.0/5

LoyalityReporter Solo travel - Ulasan TripAdvisor tersertifikasi

Medicare service , no shuttles despite advertisement , noisy lobby. Rooms not ready before 13:00 for checkin. Location is far from city , shady area. Internet 1mbps . Very bad. , Frequent Disconnections Airport shuttle was organized only after many communications . Hotel was very reluctant organizing it . Don't count on it. City shuttle does not happen.... count on it.. Some busses nearby. Room was ok , on the larger size., very dated. Not much to add . Bad service

Dear Guest, I'm very sorry if we don't have satisfied your expectation, I ensure all our effort ot improve all that is our possibility. Thanks for to have appreciate at least the room. I hope to have another possibility to regain your trust. Sorry again and thank you for to have sharing with us your opinion.

Rude people, far away from city centra, poor breakfast, worst ever hotel of all I have been

Catatan Tripadvisor 2.0/5

SalemBajram Solo travel - Ulasan TripAdvisor tersertifikasi

All around experience in this hotel was very bad, staff not friendly, rooms average, far away from city centre. Very bad experience with staff i kitchen restaurant and at bar, they are money grabbers. No mask provided, all around very poor rate for this hotel

Dear Guest thank you for your comment and I'm very sorry for don't have satisfied your expectation. I assure that all our staff is very friendly and more appreciated from our guest. Anyway I understand your disatisfaction and our effort will be to continue improve all oour attention for each points reported. Thanks again and we hope you give us another opportunity. Thanks again

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 215 ulasan 8.1/10 Lokasi
  • 437 ulasan 6.3/10 Kamar
  • 526 ulasan 8.2/10 Pelayanan
  • 27 ulasan 4.3/10 Internet
  • 203 ulasan 8.1/10 Sarapan
  • 180 ulasan 6.4/10 Kebersihan
  • 50 ulasan 5.7/10 Kebugaran/olah raga

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