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Отель Novotel Мадрид Центр 4 звезды

Примечание: отзывы клиентов 4.5/5 Отзывов: 9 043

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Номер 1

Гарантия лучшей цены

Как это работает?
+ 22 Услуги

Особенности отеля

  • Семейные номера с WIFI и кондиционерами

  • Недавно отремонтированная и расширенная терраса на крыше. Потрясающие виды на Мадрид.

  • Телемедицинские услуги с бесплатными медицинскими онлайн-консультациями.

  • В 5 минутах от парка El Retiro и в 3 км от сада Paseo del Prado

  • Рядом с остановками автобусов и такси, а также станциями поездов и метро.

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

Услуги в отеле и поблизости

Заезд с 14h00

Выезд до 12h00

Платные услуги

Информация об услугах и полезная информация
  • Онлайн-регистрация заезда
  • WIFI/Интернет
  • Паркинг
  • Специальные возможности для гостей с ограниченными возможностями передвижения
  • Удобства для детей
  • Отель с номерами только для некурящих
  • С кондиционером
  • Языки, на которых говорит персонал отеля
  • Круглосуточная стойка регистрации
  • Ранний заезд / поздний выезд Платные услуги
  • Химчистка / глажка Платные услуги
  • Носильщик
  • Консьерж
Развлечения и отдых
  • Бассейн на террасе работает с 1 июня по 30 сентября 2018 г.
  • Фитнес-центр
  • Удобства для детей
  • Аренда велосипедов Платные услуги
Питание
  • Завтрак Платные услуги
  • Ресторан (-ы): 1
  • Бар (-ы): 1
  • Обслуживание в номере
Бизнес-услуги
  • Конференц-зал (-ы): 22
  • Конгрессы и съезды
  • Веб-уголок для Mac
  • Бизнес-центр
  • Заказ услуг печати/копирования

Расположение отеля

Novotel Мадрид Центр

O Donnell 53
28009 мадрид
испания

Телефон: +34912214060

Факс: (+34)91/5745601

Заезд с 14h00

Выезд до 12h00

  • EMT TRANSPORTE :  28 26 C 2 O DONNELL

  • EMT METRO MADRID :  LINEA 6 O DONNELL

  • На самолете

    MADRID BARAJAS На расстоянии 12 км / 7,46 миль

  • На поезде

    ATOCHA На расстоянии 3,6 км / 2,24 миль

GPS:40.421618, -3.672168

Наши номера

Номера Novotel сочетают современный интерьер и элегантность, высокотехнологичное оборудование и удобную мебель. Во всех номерах есть бесплатный WIFI, кондиционер, мини-бар, ЖК-ТВ 37", сейф, фен и ливневый душ. Остановитесь в номере Superior, расположенном на верхних этажах отеля, оснащенном дополнительными удобствами. В удобно расположенных просторных номерах Executive с оригинальным интерьером есть все необходимое для комфортного проживания.

Наши бары и рестораны

в настоящее время недоступен

EAT BAR

Тип кухни: Для гурманов

At the Eat Bar by Novotel, enjoy cuisine that has a clear focus on local produce whilst remaining loyal to the cosmopolitan spirit of Madrid. The menu features a range of simple yet authentic dishes in a relaxed environment.

в настоящее время недоступен

EAT BAR

Динамическое и гибкое пространство бара Eat от Novotel - это средоточие жизни и веселья в отеле. Мы предлагаем аперитивы, обеды в приятной обстановке и просмотр спортивных событий на большом экране.

Недоговорная фотография

  • понедельник
  • вторник
  • среда
  • четверг
  • пятница
  • суббота
  • воскресенье

Ваши конференции и мероприятия

Наши конференц-залы

  • Количество конференц-залов: 22

  • Максимальный размер: 800 м²

  • Максимальная вместимость: 1000 человек

  • Максимальная вместимость банкетного зала: 600 человек

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Отзывы наших гостей о
Novotel Мадрид Центр

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL 4.5/5

Отзывов: 9 043

Рейтинг TripAdvisor 4.0/5

Отзывов: 2 431

2021 Сертификат качества TripAdvisor
Сертификат качества 2021

The best hotel in the town

Примечание: Tripadvisor 5.0/5

jfigueras2020 Family - 12/02/2020 Реальные отзывы TripAdvisor

It's amazing, Wonderful place and near to center. you can go in the retiro park (only at 5 minutes walking) and shopping in Goya's Corte Ingles. Excelent staff and a perfect and complete breakfast. Perfect, I'm gonna repeat.

jfigueras2020!!! Thank you so much for sharing your experience, for us is so important and we would love to receive you again back soon. Here is your place in Madrid Have an amazing afternoon. Best wishes form Madrid, @NovotelMCenter

Location location location

Примечание: Tripadvisor 4.0/5

Roger_NL_1976 10/02/2020 Реальные отзывы TripAdvisor

Excellent location, friendly staff, clean rooms; basically anything and everything that you expect from the ALL-group, and they didnt disappoint. Would definitely recommend and would definitely come again!

Dear Roger_NL_1976, We very much appreciate your comments regarding your stay at the Novotel Madrid Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, @NovotelMCenter
Примечание: отзывы клиентов 5.0/5

А. Семьи - 19/01/2020 Проверенные отзывы - ALL

Современный отель с удачным расположением и замечательными завтраками. Удобно расположен от аэропорта Мадрида и от центра города. Рядом замечательный парк Ретиро

Отличный отель

Примечание: отзывы клиентов 5.0/5

Н. Индивидуальные путешественники - 09/01/2020 Проверенные отзывы - ALL

Отличный отель! Прекрасный и разнообразный завтрак. Внимательный и приятный персонал, говорящий на разных языках, в том числе на русском. Особая благодарность сеньорите Саше за помощь с разными вопросами. Чисто, удобные кровати. Удобное расположение - рядом с Метро, но если есть время и желание, то можно прогуляться и пешком до центра через знаменитый парк Буэн-Ретиро. Отель находится недалеко от парка. Если соберусь еще в Мадрид, обязательно остановлюсь в этом отеле.

Хорошо. Уютно.

Примечание: отзывы клиентов 4.0/5

М. Пары - 05/01/2020 Проверенные отзывы - ALL

Хороший район.Отель удобно расположен. Рядом метро. Парк Ретиро,в пешей доступности. В номере удобная кровать и очень тепло. Быстрая регистрация.

Comfortable stay, friendly staff(mostly)

Примечание: Tripadvisor 4.0/5

raviarora26 Family - 20/12/2019 Реальные отзывы TripAdvisor

We stayed 3 nights. The room was clean and spacious. Location was super. Can do better on kids entertainment. Pabloo at the reception desk was very friendly and polite. Can't say the same for rest of the staff at the reception. A lady refused to translate the call for us when we were ordering food for my 6 year old suggesting we should order from their onsite cafe, which didn't had any pizza...which was what my son was after.

Thank you Raviarora26 it´s nice to know your experience, thanks for choosing us and thanks also for helping us improving our service. Kind regards from Madrid, @novotelMCenter

Good hotel in centre of Madrid.

Примечание: Tripadvisor 5.0/5

Hooman M Couples - 09/11/2019 Реальные отзывы TripAdvisor

Reception was very good. The gentleman at reception was very polite and attentive. Answered all our questions and upgraded our room. Offered complimentary drinks while we were waiting for our room to be ready as we arrived early. Location was excellent near restaurants, shops and metro. we would stay there if we visit Madrid again.

Thanks for choosing us Hooman. We very much appreciate your comments regarding your stay at the Novotel Madrid Center. Hope you had a wonderful stay and enjoyed a lot the hotel and the city. Come back soon! Best wishes from Madrid, @NovotelMCenter

Special sejour

Примечание: Tripadvisor 5.0/5

Liviu2011 Couples - 05/11/2019 Реальные отзывы TripAdvisor

I want to elogiat . the very good services in the hotel .well come greite.in the desk of reception was Yuri from i receive a huge service.I travel a lot.but never in the word I didn't receive so special relation and service.well done to Yuri.The hotel clean and cloth to the Retiro park

Thank you Liviu2011 for choosing us, it was our pleasure to have you here. We hope to see you soon again, come to visit us when your back to Madrid. I will share you comment with our staff to let them know, they will really appreciate it. Take care and have a wonderfull day! NovotelMCenter

Good stay

Примечание: Tripadvisor 4.0/5

Sivakumar632 Family - 03/11/2019 Реальные отзывы TripAdvisor

Overall good stay Pros: Good breakfast Good room Few of the reception staff are nice and very helpful Food at hotel restaurant is limited but tasty Cons: Ventilation to the rooms is horrible...need more light into the room Couple of people from reception staff (remaining staff is good) are justifying the issues instead of fixing them

Thanks for your interest in our hotel and also for your comments and suggestions, during your last stay in Madrid We would also like to inform you that all the Novotel Madrid Center Hotel Staff works day by day following the main objective of improving, not only our facilities, but also all the aspects regarding the attention and quality of our service, in order to satisfy all our customer might need. Thanking you once again for your interest in the Novotel Madrid Center and looking forward to wellcoming you back in the near future. NovotelMCenter

Madrid 2019

Примечание: Tripadvisor 3.0/5

wolfgangzingelmann Business - 16/09/2019 Реальные отзывы TripAdvisor

So far everything fine. Hotel as always crowded and of course the prices high due to demand. But time it was not really reasonable. I m a long time customer but they do not apreciate ur loyalty, offering good customers maybe a lower fare instead they treat u like everybody and ask for the mentioned incredible price. The elevator is from the first hotel "Convencion" and they still work like this, old and slow. Maybe to change or update the elevators to work more properly! The Portier/Doorman very unpolite on Saturday morning, but maybe due to the fact that to many guests arriving. The Hotel should also improve here and not loose from sight that the Doorman is the Namecard of the Hotel!

We very much appreciate your review regarding your stay at Novotel Madrid Center. It is always a pleasure to receive guest´s feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to receive you again back soon. Sincerely,

Good location near center of Madrid

Примечание: Tripadvisor 4.0/5

MatthewB5696 Family - 05/09/2019 Реальные отзывы TripAdvisor

Hotel is a short walk from Retiro Park. It is also near metro stops and close to the highway which made for an easy drive to the airport. The room was small for a family of four but we only needed to sleep there which was fine. Finding a reasonably priced room for four in Spain can be difficult but the Novotel was great value for the location.

Thanks for sharing your experience, we are happy to know that you enjoyed your visit and liked our hotel. Have a great day

A Jewel in the Heart of the City

Примечание: Tripadvisor 4.0/5

sam117117 Couples - 02/09/2019 Реальные отзывы TripAdvisor

The hotel is near perfect. Location is great, staff friendly, food fantastic. The rooftop bar and pool were a lovely leisure area in a suburban oasis. The only drawback was the poor WiFi. Needs improvement.

We try to improve our service everyday and be the number one for our customers. We try to make you feel like at home. So thank you for helping us and come back soon, it will be our pleasure!

Slow Response

Примечание: Tripadvisor 3.0/5

afryer718 Couples - 28/08/2019 Реальные отзывы TripAdvisor

Well situated hotel, nice bedroom and bathroom. The rooftop bar and pool are lovely. Unfortunately, on the first night we had a problem with the air conditioning and a flashing light outside the bathroom. The technician attended and sorted the air conditioning and looked at the fuse box with regard to the light. During the night the flashing increased and led to my husband and I having an horrendous nights sleep. We reported this again and showed the receptionist a video of the problem, but on returning that evening the flashing continued. Again we had to report this. Eventually the problem was solved but we were extremely disappointed by the time taken to resolve this issue.

Contemporary hotel in a quiet area but near the center

Примечание: Tripadvisor 5.0/5

Stay36482961297 Friends getaway - 16/08/2019 Реальные отзывы TripAdvisor

Contemporary style hotel in a quiet area with very friendly staff. Very clean with excellent amenities. Excellent buffet breakfast with lots of variety. Inviting rooftop bar for sunbathing or nightcap. Close to metro station and bus stop.

Modern hotel with excellent service

Примечание: Tripadvisor 4.0/5

reto6065 Solo travel - 12/08/2019 Реальные отзывы TripAdvisor

This Novotel is one of the better ones I have stayed. First of all, the service is perfect wherever you go. Having a (rather small) pool is a big advantage in a city hotel and it was used by (too) many guests and ran out of sun lounges or even chairs. It is only open from 11 am to 9 pm so the early morning swim is not possible, can we change the opening times? Close by are a few eating places if you're not keen on hotel food. The buffet breakfast is "not to be missed". I'll come again.

Very satisfied

Примечание: Tripadvisor 5.0/5

ksanae007 Family - 20/07/2019 Реальные отзывы TripAdvisor

Staff super friendly, delicious food, and comfortable clean room ... pleasant overall experience 👌 only minus parking 25euros extra cause no parking lock inside the hotel. But still very satisfied...

Thank you so much! We hope you enjoy a lot the city and hope to see you again back soon. Best wishes from Madrid, Lucía S. @NovotelMCenter

Always welcome at the Novotel Madrid Center

Примечание: Tripadvisor 5.0/5

AlexBeltranFR Couples - 18/07/2019 Реальные отзывы TripAdvisor

I'm always very well welcomed at the Novotel Madrid Center. The hotel is really nice, modern, the rooms are very comfortable. They have a nice rooftop bar/swimming pool to chill out. The team is always very nice, attentive and extremely professional. I always stay there and never had a single issue. The location is really nice, close to Retiro Park by walking, Goya and O'Donnell Metro stations and also the commercial zone behind the hotel.

Thank you so much for your review Alexandre, it was a pleasure to have you here visiting Madrid. It´s great to know that you enjoyed our pool in the rooftop! Come back soon :) Kind regards from your hotel in Madrid, Lucía S. @NovotelMCenter

Business trip in Madrid

Примечание: Tripadvisor 3.0/5

laurentbromet123 Business - 13/07/2019 Реальные отзывы TripAdvisor

Nice location, kind employees, taxi station at the hotel. Big infrastructure: many tourists ( buses) , noisy breakfast but really nice however. My room was very noisy (above big street even if 5th floor.

Thanks for sharing your experience Lauren We will take good care about these things. Hope to see you back soon. Best wishes from Madrid, novoteMcenter

One of the nicest Novotel

Примечание: Tripadvisor 5.0/5

zajawka Solo travel - 11/07/2019 Реальные отзывы TripAdvisor

It is a very nice hotel in a quiet zone of Madrid. The rooms are large, beds comfortable, all in good conditions. There is a fantastic terrace with a small pool and super friendly service. I always stay there if I can.

OH YEAH!!! Thank you Zajawka, we love to read reviews like yours, thanks a lot for sharing. Here you have your hotel in Madrid, come back soon. Best wishes, Lucía S. @NovotelMcenter

Очень хорошо и удобно. Прекрасеое расположение отеля.

Примечание: отзывы клиентов 5.0/5

Ильичев А. Деловые путешественники - 09/07/2019 Проверенные отзывы - ALL

Впечатления самые хорошие.

Последние отзывы: 20

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