Novotel Мадрид Центр 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 4 726

Novotel Мадрид Центр - Image 1
Novotel Мадрид Центр - Image 2
Novotel Мадрид Центр - Image 3
Novotel Мадрид Центр - Image 4
O Donnell 53, 28009 МАДРИД, Испания


Особенности отеля

  • Семейные номера с WIFI и кондиционерами

  • Недавно отремонтированная и расширенная терраса на крыше. Потрясающие виды на Мадрид.

  • Телемедицинские услуги с бесплатными медицинскими онлайн-консультациями.

  • В 5 минутах от парка El Retiro и в 3 км от сада Paseo del Prado

  • Рядом с остановками автобусов и такси, а также станциями поездов и метро.

Наши номера

Расположение отеля

Novotel Мадрид Центр

O Donnell 53
28009 МАДРИД

GPS:40.421618, -3.672168

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере


At the Eat Bar by Novotel, enjoy cuisine that has a clear focus on local produce whilst remaining loyal to the cosmopolitan spirit of Madrid. The menu features a range of simple yet authentic dishes in a relaxed environment.

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Рейтинг ALL  4.6/5  Отзывов: 4 726

Рейтинг TripAdvisor  4.0/5  Отзывов: 2 631

Сертификат качества 2023

Novotel central Madrid disappointing.

Примечание: Tripadvisor 2.0/5

Karen I Couples - Реальные отзывы TripAdvisor

Busy hotel in good location to eateries, supermarkets, public transport. Basic Novotel room, rather dated. Mats under seating areas in foyer were absolutely filthy. Time wasted on second morning with them switching location of breakfast. Breakfast is usual fare for buffet. Only one out of 4 coffee machines working. Had to share table with strangers due to insufficient seating. No tea/coffee/kettle. Air con ok. Poor water pressure in showers. Worst Novotel for service and cleanliness we have ever stayed at, would class at 2 stars.

Great facilities matched by the worst service ever

Примечание: Tripadvisor 1.0/5

Conscioustraveller15 Реальные отзывы TripAdvisor

This is the second time I have stayed at the Novotel Madrid Centre and I hope I never am put up in this hotel again. While facilities are good and the daily breakfast is sumptuous, their wifi and general hospitality and service is just awful..the staff are just complacent and don't care about looking after their guests. They simply don't respond to service queries and rudeness is the order of the day

Thanks for your message. We apologize for not having met your expectations. We will share your email internally to continue striving every day. @NovotelMCenter

Mediocre at best

Примечание: Tripadvisor 1.0/5

timezoneman Реальные отзывы TripAdvisor

Hot rooms. Disabled AC stuck in vent mode. When Thermostat says 19 actual temp is 24. Front desk gives you runaround excuses. Management lack of care or attention to detail. Why does this matter? easy. Not everyone enjoys hot rooms and lack of control over thermostat. Even in winter, given Madrid has temps that fluctuate. Open window and enjoy loud noise, so no help there for cooling. Personally I would pick Marriott any day over Novotel. The difference in these mega chains is in the attention to detail. This hotel is self proclaimed as 4 stars. In actuality I would give it 2. Hit or miss service. Depressing dark rooms with no upgrades or improvements in over a decade. Company gets us these cheapy rooms and hotel acts accordingly. Well since you insist in offering mediocre service I will keep rating accordingly. Lots of choices in Madrid, this is one to avoid

We are frankly disappointed to hear that you have found the service below your expectations. We thank you for the comment you have provided us about your experience, we will tshare it with the team. Kind regards, @NovotelMcenter

Excellent hotel, well located

Примечание: Tripadvisor 5.0/5

franciscop548 Семьи - Реальные отзывы TripAdvisor

Just spent a few days with family, hotel is centric (not center but very close), it is walking distance from El Retiro park. There are many restaurants and shops around. Big hotel, super fast check-in. Breakfast buffet was very good too, a bit crowded maybe buy i guess it depends of the time. Big rooms, and excellent beds, very comfy.

Thank you Francisco for sharing your experience, we hope your next visit will be as pleasant as the previous one. Sincerely, @NovotelMcenter

Highly Recommended

Примечание: Tripadvisor 5.0/5

firefighter57 Реальные отзывы TripAdvisor

Stayed here as part of a tour group for 3 nights. I highly recommend this hotel. The room very comfortable . It was very clean and smelled fresh. the hotel itself is in a pretty good location and is close to retiro park. The breakfast was top of the line. I did not visit the bar so i can not comment on that. Madrid has cabs on every corner it seems like and there is always one close to the hotel. i would stay here if again if i went back to Madrid

Two thumbs up! Thanks a lot for sharing, we hope to receive you again in the future. Best wishes from Madrid, @NovotelMcenter

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Другие интернет-пользователи оценили наш отель

  • 1 898 Отзывов 9/10 Расположение
  • 2 349 Отзывов 7.4/10 Номер
  • 2 427 Отзывов 9.1/10 Сервис
  • 57 Отзывов 4.5/10 Интернет
  • 1 295 Отзывов 8.6/10 Завтрак
  • 851 Отзывов 7.9/10 Чистота
  • 509 Отзывов 4.5/10 Соотношение цены и качества

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