Mercure Мадрид Центр 4 звезды

Great hotel in the heart of the city. Nice service, special mention to Paula at the reception for her professional and kind support. Clean rooms, great breakfast and a fantastic city to visit all around. I spent one night for a business trip and I hope to come back again.

Само перебивание в отеле были комфортным. Но По непонятной причине мне не отвечали за мейлы с запросом о трансфере при проникновении и при повторном запросе

Расположен очень удачно, до ЖД вокзала Аточа можно дойти пешком за 10 минут, при этом окна выходят на относительно тихую улицу и в номере достаточно тихо.

This is not even hostel. Terrible incompetent staff. As previously mentioned from different guest rooms are extremely noisy. I had to sleep with ear plugs. As gold member ZERO benefits and I mean zero. Smallest room I've gotten in my life and I spend around 250 nights per year in hotels. Till now haven't even received the guest satisfaction survey. Will stick to HHonors in future

The internet connectivity was poor. The reception staff tried to help, even offered a change of room, but all in all, we never had great internet during our stay. We requested a late check out 2 days prior and this could never be confirmed by the reception until the day of the late check out itself, which is undesirable as one does not know whether one will be without a room for many hours to come....or not. The breakfast was decent, a bit of a small lounge, but an OK selection of items to choose from. Next time I will try to stay elsewhere.