Novotel Madrid Las Ventas 4 звезды

I stayed for a week for business. Every staff member (front desk, housekeeping, restaurant) was friendly and helpful in every interaction. Spacious, lively lobby with nice views of pool and city, outside lounge with comfortable seating and plants. I like to walk and take public transportation. Closest Metro is a ten-minute walk, so no problem for me. The neighborhood is safe and residential, mixed with small and large businesses. I felt comfortable the entire time, whether arriving at 9pm or going out while it was still dark to catch a Metro at 6am. All metro stations nearby felt totally safe and clean. (I used four different stations to depart and come back from the hotel during the week, and they were all clean, and safe. My walks to and from them, 10-20 minutes, were enjoyable.) Lastly, breakfast was VAST. They have more variety than you can possibly eat in one meal.

We arrive from habana Cuba so tired Amin open the door to us with the biggest smile we felt like home he help us with all give us 2 modern rooms . New so nice good shower so clean and the best breakfast and we were late !!! . Fine quality breakfast . This hotel is not in the center but so easy to move by buss , and by metro amin told us all and the lovely Cristina she is so nice . We had bad experience in the center they took our wallet we come to the hotel tired Cristina help us so much with all We recommend it Please book this hotel !!

A very relaxing time at Novotel las Ventas. Booked 2 premium rooms from 11 till 14 th October. We were upgraded to Executive rooms on the 8th floor. Never slept so well. Very confortable bed with a choice of pillows. Also room very quite with no noise outside. Such a pleasure. Plasma tv on wall with an excellent choice of foreign channels. Coffee and tea facilities in the room. Slippers and dressing gown also available. Had connecting room with my son which was so convenient. Staff at the reception were very friendly especially Pablo. Shame there is no business centre. The hotel shares a lift with Ibis customers as both hotel in the same building. Lower floors are for Ibis customers. The hotel is a good 20 minutes walk from the metro Ventas. Also 15 minutes over the bridge to metro Parque de las Avenidas. Just 4 minutes walk you have bus 53 which takes you to city center in 30 minutes. Plenty of connecting buses in Madrid. More pleasant than the metro. We bought at the airport a pass for 4 days at the cost of euros 22 and the pass gives you access to any buses and metro and takes you to airport. I bought passes at the airport so you can use it straight away. Cable car was a great way to see the city. After 6 O’Oclock the Prado museum is free. I will recommend the Novotel City Las Ventas if you want a quiet night away from the noisy city.

Nice Novotel with superb front desk staff (Nayra in particular) we are amending our travel plans so as to stay there again more often in future. Handy for buses into Madrid centre and easy walk to several good tapacerias

Visited this Hotel (Novotel part) for the Madcool Festival, the rooms have all you need and are clean, the facilities are great and loved the terrace! But my special mention goes to the staff, especially the blonde woman behind the bar taking care of breakfasts and welcoming guests. She was pure joy and care! I’d just say I was not so impressed on the Spritz making skills of one of the barman to be honest, I tried to order in Spanish but he carried on talking to me in English, which made me feel probably I should not even try learning Spanish in the first place…At the contrary the blond lady helped me with the language and I could understand all what she said! She was amazing! She also speaks French if ever! Well done to the hotel and F&B team! From start to end! Breakfast is also good value, I have been to hotels when you pay 11€ just for a coffee, an apple and one dry croissant. This buffet has a large choice or sweet or savoury items, all you can eat style at resonable hours. It is lovely to have breakfast by the terrace. Pool is good, kids will play around, just mind this is also a family hotel and don’t get annoyed at noise. It was very clean! NB: I work in a hotel. I am one to know how difficult the job can be from all aspects, and this was a top notch stay! I will be back for sure when I get the chance to visit Madrid in the future! Oh and OMG the showers!!!! Highlight of the room!