北墨尔本美居酒店 4 星

客户意见评级 (ALL 评级) 3.6/5 322 评论

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北墨尔本美居酒店 - Image 1
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Cnr Flemington Road, and Harker Street, 3051 墨尔本, 澳大利亚

描述

酒店其他优惠

北墨尔本美居酒店配套齐全，可全方位满足现代游客的旅行之需，包括高速宽带上网、可收看 Foxtel 频道的高清液晶电视、迷你酒吧和触控空调。

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酒店位置

北墨尔本美居酒店

Cnr Flemington Road, and Harker Street
3051 墨尔本
澳大利亚

GPS:-37.796678, 144.950534

电话
传真 +61 3 9329 9950

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

POLO CAFE

Polo Cafe provides great value for money. It serves modern cuisine, a large selection of snacks and children's meals all made from the freshest local produce.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.6/5  322 评论

TripAdvisor 评级  3.0/5  565 评论

Poor Service....

Tripadvisor 评级 1.0/5

KrisVenugopalan 商务住宿 - 经 TripAdvisor 认证的评论

Key Card did not work - three times I have to walk up and down. Charged me for breakfast, though I had paid for breakfast when booking.

Dear Kris, Thank you for taking the time to share your feedback. I am sorry to hear your stay did not live up to your expectations, as our team works hard to provide an excellent custumer service experience to all our guests; please rest assured I have shared your comments with the relevant department heads. Additionally we have reviewed and refunded the incorrect breakfast charge to your account. We hope to be able to welcome you back soon. Sincerely, Anthony Caw General Manager Mercure North Melbourne

地毯很脏床垫很差房间很冷

客户意见评级 0.5/5

匿名 家庭住宿 - 所有已确认评论

地毯很脏床垫很差房间很冷

Dear Li L., Thank you for taking the time to share your feedback. We have contacted you privately to discuss your concerns and I very much look forward to your response for a follow-up. Sincerely, Gabriel Front Office Manager Mercure North Melbourne

Maintenance has been forgotten at this hotel.

Tripadvisor 评级 3.0/5

Rosalind P 经 TripAdvisor 认证的评论

Staff were friendly. Bed was very comfortable. Linen was clean. BUT- there were repaired holes in the bath that were rusting, painted tiles at the end of the bath where the paint was lifting off , shower panel separating - all serious health hazards; the shower taps would not stop dripping unless turned off so tight it took 2 hands to turn them back on, obvious dirt around the perimeter of the bathroom, the remote for the TV and air conditioner had flat batteries - reception gave me batteries to replace the flat ones, one power point looked as if it was burned / scorched. There was no information sheet stating the number to call for reception or any other assistance at the hotel. . Breakfast was barely warm with nowhere to place the food covers while selecting food. Food offering was reasonable. Chairs in the foyer were torn, Carpet in the foyer was threadbare. The lift was still about 10cm above ground level when the door opened- but does settle into place - dangerous tripping hazard. Location is easy for tram access to the CBD.

Very average hotel

Tripadvisor 评级 1.0/5

juleseSyd 商务住宿 - 经 TripAdvisor 认证的评论

I recently stayed one night here. I only chose it due to proximity to my work event. My first room allocated 134 was so loud as it's really close to Flemington Rd. Moved to 204. On Harker St. Noisy but not as bad. Definitely a very tired hotel. My room was missing one curtain only a backing on one side. Room service for a quiet Wed night. No Veggie burger at 6.15pm. Chicken burger option was not cooked so are around the chicken. Breakfast buffet. Ok. Coffee machine. Wouldnt recommend.

Dear juleseSyd, Thank you for taking the time to share your feedback. I am disappointed to hear your stay did not live up to your expectations and offer my sincere apologies. We will take your comments on board as we strive to constantly improve our customer experience, and we hope to welcome you back soon. Sincerely, Anthony Caw General Manager Mercure North Melbourne

Good for young family stay

Tripadvisor 评级 5.0/5

Col H 经 TripAdvisor 认证的评论

Family getaway with 2 kids and Staff were very accommodating of our bits and pieces such as scooters and bags after checkout whilst we explored the city. Close to bus and trains, great spot with space for kids to adventure and not be surrounded by buildings.. zoo nearby.. awesome. Room service reasonably priced for the conscience and easy..

Dear colh855, Thanks for the lovely review! I am glad to hear your positive remarks and will be sure to share it with our team. We hope to welcome you back soon. Regards, Anthony Caw General Manager Mercure North Melbourne

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其他网络用户评价我们的酒店

  • 303 评论 8.9/10 位置
  • 562 评论 4.1/10 房间
  • 407 评论 8.3/10 服务
  • 10 评论 4.3/10 上网
  • 299 评论 4.5/10 舒适度
  • 215 评论 4.3/10 清洁度
  • 165 评论 1.5/10 设施
  • 137 评论 2.3/10 氛围

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。