Mercure Chennai Sriperumbudur 4성

고객 평점 (ALL 평가) 4.0/5 315 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Chennai Sriperumbudur - Image 1
Mercure Chennai Sriperumbudur - Image 2
Mercure Chennai Sriperumbudur - Image 3
Mercure Chennai Sriperumbudur - Image 4
CP 8 SIPCOT Industrial Park, Oragadam Sriperumbudur, Tamil Nadu, 602105 CHENNAI, India

호텔설명

호텔 추가 정보

  • High speed WIFI and 24 Hours travel desk

  • 6 flexible meeting spaces with outdoor area to accommodate up to 150 guests

  • 'Melange' our all day dining featuring regional and international cuisine

  • Outdoor swimming pool, also serving a selection of Bar chows and cocktails.

  • 'HYBRID' the sports theme café lounge bar featuring snooker and Xbox

숙박

호텔 위치

Mercure Chennai Sriperumbudur

CP 8 SIPCOT Industrial Park, Oragadam Sriperumbudur, Tamil Nadu
602105 CHENNAI
India

GPS:12.854458, 79.942146

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

MELANGE

An exceptional dining experience awaits at the all day dining restaurant 'Melange'. With pool view and abundant natural lighting, restaurant showcases a selection of international and regional cuisine for your taste buds to feast and relax

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.0/5  315 리뷰

TripAdvisor 평가  5.0/5  586 리뷰

2024으뜸 시설

My best staycation

트립어드바이저 평점 5.0/5

D V 가족 - TripAdvisor 인증 리뷰

My stay was amazing - the ‘thirukural’ written on the wall was excellent idea.. the front office staff were amazing. The breakfast was marvellous and I can’t even forget the taste till now. Definitely I will come back to stay again. My kids totally enjoyed in the pool. Thank you Mercure and Accor team :)

깨끗함

고객 평점 4.0/5

K. H. J. 비즈니스 - 전체(All) 통지 확인

머무는 일주일 동안 룸써비스 가 좋았고,깨끗하고 쾌적하게 지낼수 있는 환경이어서 너무 좋았다

Good living experience

트립어드바이저 평점 5.0/5

Dreamer31359811543 TripAdvisor 인증 리뷰

i stay here for more than one week. the service is good, room environment is clean and convenient. Mr. Baskaran Saraswathai mani,kakali give me a good service and guide. The restaruant food is good, and room service is good. i will come back again when i visit Chennai

Dear Guest, Thank you so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you had a good living experience during your stay of more than a week. It’s wonderful to know that you found our service, room environment, and convenience to your satisfaction. We are especially pleased to hear that Mr. Baskaran Saraswathai Mani and Kakali provided you with excellent service and guidance. Your positive feedback about our restaurant food and room service is truly appreciated. We strive to provide our guests with the best possible experience, and your feedback reassures us that we are on the right track. We look forward to welcoming you back on your next visit to Chennai. Warm regards, Ujjwal Shekhar Front Office Manager

Extremely bad experience！

트립어드바이저 평점 1.0/5

Chi hao C 비즈니스 - TripAdvisor 인증 리뷰

My profession is factory management. I have many cooperative manufacturers in Chennai such as Foxconn and TAMT. I often have to audit various factories. In May this year, I had an emergency and had to check out of the hotel 2 days early (8:00 am). They insisted that I pay for one more day because I impacted their revenue, otherwise they would not be allowed to leave. It was the first time I saw a hotel using this excuse to force charges. The money was nothing, but the experience was terrible. I will never dare to step into a hotel like this again in my life. Moreover, the food in this hotel is poor, and the service attitude of the front desk supervisor is particularly poor. 我職業是工廠管理，在清奈有許多合作廠商如Foxconn，TAMT，我常常要去審計各個工廠，今年五月我有個緊急事件要於早上提前2天退房（早上8：00），酒店堅持要我多付一天的費用，理由是我影響了他們營收，不給錢不許走，我第一次見有旅館用這個理由強收費用，這點錢沒什麼但體驗太差。我這輩子再也不敢踏入這種旅館了。並且這旅館吃的也差，櫃檯主管服務態度尤其差。

Dear Chi Hao C, Greetings of the day!!! I hope this message finds you well. I am writing to sincerely apologize for the inconvenience you experienced during your recent stay at our hotel. It is unfortunate that you had to check out early due to an emergency, and I recall our discussion during your departure. We understand that being asked to pay for the full duration of your stay when you needed to leave early would have been frustrating. Our policy requires guests to inform us at least 24 hours in advance of an early departure to avoid additional charges. This policy helps us manage our bookings and ensure room availability for our guests. However, we recognize that emergencies can arise unexpectedly, and we should have handled the situation with more empathy and flexibility. Additionally, I am sorry to hear that you were dissatisfied with the food and the service attitude of our front desk supervisor. This is not the standard of service we strive to provide, and I assure you that we are taking steps to address these issues. We hope you will give us another chance to serve you in the future. Thank you for bringing these matters to our attention. Sincerely, Ujjwal Shekhar Front Office Manager

Excellent service

트립어드바이저 평점 5.0/5

Maps25591429003 TripAdvisor 인증 리뷰

Hotel is in a great location with excellent service from staff, Ms Sunita Anju and lepcha communication throughout stay. Room was great with all facilities. Good food choice at breakfast with attention from staff for any request. Overall an outstanding hotel. Read less

Dear Guest, Thank you for sharing your wonderful feedback regarding your recent stay at Mercure Chennai Sriperumbudur.We are thrilled to hear that you had an outstanding experience and enjoyed our great location and excellent service. We are especially pleased to hear about the exceptional service provided by Ms. Sunita, Anju, and Lepcha. Their communication and attentiveness throughout your stay truly made a difference, and we will be sure to commend them for their outstanding efforts. It’s great to know that you found your room to be well-equipped with all the necessary facilities and that you enjoyed the variety of food choices at breakfast. We are glad our staff was able to attend to any of your requests promptly. Your positive comments are greatly appreciated and will be shared with our entire team to continue motivating them to provide exceptional service. We look forward to welcoming you back in the future and providing you with another superb stay. Warm regards, VIVEK SUDANTHIRAPANDIAN General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 118 리뷰 8.1/10 위치
  • 304 리뷰 8.3/10 객실
  • 802 리뷰 9.2/10 서비스
  • 5 리뷰 3.3/10 인터넷 가격
  • 481 리뷰 8.3/10 레스토랑
  • 156 리뷰 7.3/10 청결도
  • 124 리뷰 9.3/10 분위기
  • 95 리뷰 7.9/10 편의 시설

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.