メルキュールホテルフランクフルトシティメッセ 4 つ星

トリップアドバイザーの評価 3.0/5 662 件のレビュー

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説明

ホテルのその他の情報

  • 中央駅から徒歩でわずか2分

  • 24時間無料のWi-Fi

  • ホテルの駐車場

  • すべての客室にエアコン完備

  • ホテルのの目の前にケーブルカーの停留所があります

当ホテルの客室

ホテル所在地

メルキュールホテルフランクフルトシティメッセ

Duesseldorfer Str 20
60329 フランクフルト
ドイツ

GPS:50.109252, 8.661615

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
建物付近
  • 駐車場

LOBBY BAR

非契約写真

会議がどんなに長びいても、散策からどんなに遅くホテルに戻っても、いつでもバーで、ビールやエッベルヴォイ(りんご酒)などの冷たいお飲み物を楽しむことができます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

トリップアドバイザーの評価  3.0/5  662 件のレビュー

Excellent stay

トリップアドバイザーの評価 5.0/5

tours t Couples - トリップアドバイザー認証口コミ

This was my second time staying here. I loved it. The staff where very nice and kind. The hotel is close to most places. It' close to the tram and Train station. Easy to connect alot of places. The rooms very clean and cosy. We enjoyed our stay. I know I will always stay here if in Frankfurt

Best hotel

トリップアドバイザーの評価 5.0/5

mrsS120926 Couples - トリップアドバイザー認証口コミ

Excellent staff, beautiful room. They are so helpful and kind. They also help to keep luggage in storage if you need it. And it's safe. Close to the train station and Alot of places to eat. It's a very clean cosy hotel.

Appreciate reception staff

トリップアドバイザーの評価 3.0/5

Jemmy W ファミリー - トリップアドバイザー認証口コミ

Thanks to Mr Abby, the reception staff, for letting us early checked in as silver member after long haul flights .

Staff not even willing to do the bare minimum - horrible attitude

トリップアドバイザーの評価 2.0/5

SinbadSam トリップアドバイザー認証口コミ

I don't think I have stayed at an Accor hotel with such lazy, entitled and apathetic staff. The staff are completely disinterested in doing the bare minimum job and would rather just stay behind the desk and look at their phones. I was completely disappointed to see the level of staff incompetence at a supposedly 4 star Accor brand. I do realize that in Europe every 4 star is like a 3 star in the Middle East or Southeast Asia, but this was disappointing. I think the worst staff member is this Iranian girl with a bad attitude. She pretty much does not want to help or provide any semblance of service. I witnessed several incidents with different guests where she pretty much dismissed them and ignored them until they left. These were basic questions like can you call the attendants to clean the room, or that the bathroom was flooding but she just said they will take care of it and ignored them. Staff are more likely to be outside taking a smoke break. The only good staff were the two Indian gentlemen who were courteous and helpful. I think the Manager really needs to properly evaluate his staff.

Old hotel - disinterested staff

トリップアドバイザーの評価 2.0/5

s_bastien929 Solo travel - トリップアドバイザー認証口コミ

The rooms are old and tired, they may have been renovated but this was years ago or the renovation job was poor. In mine there was a large cement pillar placed awkwardly in the middle of the room. The bathroom is also old. The chair and desk uncomfortable, the bed too soft. As usual the AC was not properly set and the rooms was uncomfortably hot. The staff was not interested, refused to speak in English and was generally cold and not welcoming.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 204 件のレビュー 7/10 ロケーション
  • 180 件のレビュー 6.9/10 客室
  • 123 件のレビュー 7.4/10 サービス
  • 91 件のレビュー 6.4/10 清潔さ
  • 55 件のレビュー 7.4/10 朝食
  • 41 件のレビュー 3.1/10 設備
  • 34 件のレビュー 2/10 雰囲気
  • 13 件のレビュー 4/10 料理

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