Sofitel Frankfurt Opera 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,639 件のレビュー

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Opernplatz 16, 以下を経由してお越しください, ホッホ通り 44, 60313 フランクフルト, ドイツ

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Sofitel Frankfurt Opera

Opernplatz 16, 以下を経由してお越しください, ホッホ通り 44
60313 フランクフルト
ドイツ

GPS:50.115941, 8.673665

電話番号
ファックス +49 69 256695802

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

RESTAURANT SCHÖNEMANN

地元のフランクフルト料理とフランス料理が出会う場所です。シックなインテリアとオペラ広場の地中海の雰囲気は料理の哲学を反映し、地元の食材と高級ワインの特製料理をお楽しみいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,639 件のレビュー

トリップアドバイザーの評価  4.4/5  722 件のレビュー

2025エクセレンス認証

Fabulous!

トリップアドバイザーの評価 5.0/5

Sue-Murray トリップアドバイザー認証口コミ

My husband and I chose the Sofitel for our final two nights before flying home to Australia. All I can say is -FABULOUS! The staff at Reception were very helpful and check in was easy and QUICK. Of course we were very happy with our Prestige Suite - which was beautifully appointed with full length mirrors - which are so handy when dressing to go out. The bathroom had his and hers sinks, a shower, bath and beautifully fragrant toiletries. We had a few room service meals which arrived hot, beautifully presented and in a timely manner. The hotel itself is well located - only 10 minutes walk to the shops. We arrived on New Year’s Eve and were delighted to find a bottle of bubbly and a tiered tray of berries and petit fours in our Suite. Additionally, the breakfast area is very attractive and the breakfast offering was what one would expect from a hotel at this price point. Well done everyone - we very much enjoyed our stay and only wished it was longer!

Bonjour Ms. Sue Murray, thank you very much for sharing such a wonderful review following your stay with us. It was truly a pleasure to read how much you and your husband enjoyed your final nights in Frankfurt, and we are delighted that Sofitel Frankfurt Opera was part of your journey home to Australia. I am thrilled to know that you appreciated the warm welcome from our Reception team, the comfort and design of your Prestige Suite, and the thoughtful details throughout your stay. Your kind words are a great source of motivation for the entire team, and I will be sure to share your compliments with them all. We sincerely hope to have the opportunity to welcome you back again in the future. On behalf of the entire Sofitel Frankfurt Opera team, we wish you a happy, healthy and prosperous New Year, and safe travels wherever your journeys may take you. Warm regards, Steffen Opitz General Manager

Nice stay. Recommended.

トリップアドバイザーの評価 5.0/5

Sheba_Adams トリップアドバイザー認証口コミ

Nice location. Very nice and helpful staff. Extremely nicely sized room. Easy access to high street and restaurants nearby.

Bonjour Sheba_Adams, Thank you very much for taking the time to share your wonderful review and for recommending Sofitel Frankfurt Opera. We are delighted to hear that you enjoyed our prime location, the generously sized room, and especially the friendliness and helpfulness of our team. Your kind feedback is truly appreciated and serves as a great motivation for all of us to continue delivering memorable experiences to our guests. We wish you a joyful festive season, happy holidays, and a very Happy New Year filled with health, happiness, and very much look forward to welcoming you back to Frankfurt in the near future. Warm regards, Steffen Opitz General Manager

A top place to stay

トリップアドバイザーの評価 5.0/5

DrProg_13 トリップアドバイザー認証口コミ

Had a great 2 night stay at the Sofitel Frankfurt. It’s a true 5-star Sofitel for sure! The room was superb and the housekeeping team clearly take pride in their jobs as the room was always spotless. Breakfast was delicious with excellent choices, and again the team there were terrific. As we were there on a Sunday the main restaurant was closed, however, we were able to get room service delivered to Lilli’s Bar so enjoyed a really good Schnitzel whilst having a couple of drinks in a cool atmosphere. Check in and check out were a breeze, and the location is perfect - close to the centre but far enough away to be nice and quiet. Top stay.

Dear DrProg_13, Thank you very much for sharing your wonderful experience at Sofitel Frankfurt Opera. We are delighted to hear that you enjoyed your two-night stay and that our rooms, housekeeping, and breakfast met your expectations. We’re glad you were able to enjoy a meal from room service at Lilli’s Barm, it’s great to know that you had a pleasant experience in our relaxed atmosphere. Your kind words about our location, check-in and check-out, and overall service mean a lot to us. We look forward to welcoming you back to Sofitel Frankfurt Opera for another memorable stay. Warm regards, Steffen Opitz General Manager

お客さまの声 4.5/5

Takara O. ビジネス - 確認済みレビュー すべて

丁寧で親切なフロントデスク、適切に調節可能な空調、素晴らしい内装、広く使い勝手の良いバスルーム、とても寝心地の良いベッド、しっかりしたセキュリティ。

Bonjour Mr. O., Thank you for the great review of our hotel! We are delighted that you enjoyed your stay and hope to see you again very soon at Sofitel Frankfurt Opera. Sincerely, Steffen Opitz General Manager

Not the 5-Star Experience Expected

トリップアドバイザーの評価 2.0/5

Quickline C トリップアドバイザー認証口コミ

I booked a prestige suite with breakfast long before the actual date. Upon arrival, there was only one bathrobe provided. The hotel has a peculiar lift system that requires assistance a couple of times before you understand how it works. Staff seemed preoccupied and only greeted us after we entered their field of view, even though the lift probably alerted them to incoming guests. The breakfast selection is typical of European hotels. The breakfast staff didn't know what congee is. Overall, it doesn't fit the category of a high-end luxury 5-star hotel.

Dear quicklinec, Thank you for taking the time to share your feedback with us. While we are pleased that you chose our Prestige Suite for your stay, we are truly sorry to learn that your experience did not meet the 5-star standards we strive to deliver. Please accept our sincere apologies for the oversight regarding the bathrobe. This should have been prepared in advance, and we regret any inconvenience it caused. We have already reinforced our room preparation procedures with the team to prevent such lapses. We also appreciate your comments about our lift system. While designed for enhanced security and privacy, we understand that it can feel unfamiliar at first. Our team is reviewing how we can offer clearer guidance upon check-in to ensure a smoother experience for our guests. We regret that your visit did not reflect the high-end luxury experience we are known for, and we truly appreciate you bringing these matters to our attention. We hope you will give us the opportunity to welcome you back for a stay that meets and exceeds your expectations. Warm regards, Steffen Opitz General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 635 件のレビュー 8.4/10 客室
  • 819 件のレビュー 8.7/10 サービス
  • 6 件のレビュー 2.6/10 インターネット
  • 266 件のレビュー 8/10 朝食
  • 229 件のレビュー 8.3/10 快適さ
  • 205 件のレビュー 9.2/10 雰囲気
  • 177 件のレビュー 5.7/10 料理

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