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Hôtel Novotel Suites Riyadh Dyar 4 étoiles

Note Avis clients 3.9/5 835 avis

#ALLSAFE Accor

Hôtel labellisé ALLSAFE

Novotel Suites Riyadh Dyar
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+ 23 Services
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Chambre 1

Nombre de personnes
Âge des enfants

Meilleur prix garanti

Comment cela marche?
ALL - Accor Live Limitless

Gratuit : devenez membre

En réservant dans cet établissement :

  • Je gagne des points Statut & Rewards

  • Je peux utiliser mes points Rewards

  • Je bénéficie d'avantages

  • Je peux bénéficier d'un tarif membre

Les plus de l'hôtel

  • Piscine intérieure

  • Suites Famille spacieuses

  • Douches à effet de pluie dans la salle de bain

  • Centre de remise en forme

  • WIFI gratuit

Services de l'hôtel et à proximité

Check-in à partir de 12h00

Check-out jusqu'à 12h00

Payant

Services et informations pratiques
  • Online check-in
  • WIFI/Accès Internet
  • Parking
  • Chambres pour personne à mobilité réduit
  • Garde d'enfant sur demande
  • Air conditionné
  • KING KHALID INTLPayant
  • Langues parlées à l'hôtel
  • Arrivée anticipée/Départ tardifPayant
  • Services de nettoyage
  • Boutiques/commerces
  • Bagagiste
  • Concierge
Loisirs et activités
  • Piscine
  • Salle de fitness
  • Bien-être
  • Garde d'enfant sur demande
  • Golf
  • Tennis
Restauration
  • Petit-déjeunerPayant
  • 1 restaurant(s)
Services d'affaires
  • 1 salle(s) de réunion
  • Centre d'affaires
  • Copieur /imprimante disponible

Localisation de l'hôtel

Novotel Suites Riyadh Dyar

90 Off Olaya Street
P O Box 305988
11361
riyadh
saudi arabia

Tel : +966114652626

Fax : (+966)114/652727

Check-in à partir de 12h00

Check-out jusqu'à 12h00

  • Par avion

    KING KHALID INTL À 40km / 24,85 miles - Navette payante

  • Par train

    RIYADH À 13km / 8,08 miles

GPS :24.70737, 46.676333

Nos hébergements

Chambre Standard avec lit Queen Size

  • Nombre maximal de personnes : 2
  • Superficie : À partir de 24 m² / 258 sq ft
  • Vues : Patio *

* Suivant les disponibilités de l’hôtel

  • Internet sans fil en chambre
  • Internet haut débit
  • Eau minérale gratuite en chambre
  • Plateaux de courtoisie avec thé/café
  • Télévision par câble/satellite(...)

Chambre Supérieure avec lit Queen Size et sofa

  • Nombre maximal de personnes : 3
  • Superficie : À partir de 32 m² / 344 sq ft
  • Vues : Côté ville *

* Suivant les disponibilités de l’hôtel

  • Internet sans fil en chambre
  • Internet haut débit
  • Eau minérale gratuite en chambre
  • Plateaux de courtoisie avec thé/café
  • Télévision par câble/satellite(...)
Chambres

Nos restaurants et bars

THE DUNES

Cuisine : Régionale

Le restaurant Dunes vous propose petit déjeuner et dîner dans un espace unique situé à côté du hall de l'hôtel. Avec ses nombreuses fenêtres, sa décoration moderne et sa vue sur la Tour du Royaume, ce lieu est une véritable évasion.

Dîner

  • Lun
  • Mar
  • Mer
  • Jeu
  • Ven
  • Sam
  • Dim

Vos réunions et évènements

Nos salles de réunion

  • Nombre de salles de réunion : 1

  • Surface maximum : 55 m²

  • Capacité maximum : 40 personnes

  • Capacité maximum en banquet : 32 personnes

En savoir plus

Les avis de nos clients
Novotel Suites Riyadh Dyar

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL 3.9/5

835 avis

tripadvisor

Note TripAdvisor 3.0/5

89 avis

Séjour correct

Note Avis clients 3.9/5

G. Professionnel - 08/12/2020 Avis confirmés ALL

Chambre agréable Bon wifi bien situé

Dear Valuable Guest, Thank you for taking the time to tell us about your experience at the Novotel Suite Riyadh Dyar. We appreciate you sharing such nice comments here on your survey. I’m delighted to know that you received the wonderful service that Novotel Suite prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Novotel Suite, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to serve you in the near future. We look forward to welcoming you again. Sincerely, Mohsin Khalil Ebrahim General Manager Novotel Suite Riyadh Dyar

Pas venu à l’hotel

Note Avis clients 3.9/5

V. Professionnel - 01/09/2020 Avis confirmés ALL

Vu le contexte covid Je n’ai pas pu venir en Arabie saoudite. Le site ne me proposait pas d’annuler ma réservation

Dear Valuable Guest, Thank you for taking the time to tell us about your experience at the Novotel Suite Riyadh Dyar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comments clearly indicate shortfalls in the standard of bedroom and as such, I have has addressed the issues you have raised with the relevant members of hotel team. I apologize for any inconvenience or discomfort caused to you by these shortfalls in the standard of your accommodation. At Novotel Suite, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohsin Khalil Ebrahim General Manager Novotel Suite Riyadh Dyar

Prestation Novotel au rdv

Note Avis clients 3.9/5

Albert Professionnel - 17/03/2020 Avis confirmés ALL

Attention, l'adresse sur l'app et Google Maps est fausse et conduit de l'autre côté de la fameuse tour Kingdom Tower. Nous avons tourné 40 min avec un taxi très conciliant, mais quelle galère! De plus l'hôtel ne répondait pas au téléphone quand j'en avais besoin... Pour le reste, prestation OK, ++ au niveau laundry service!

Dear Valuable Guest, Thank you for taking the time to tell us about your experience at the Novotel Suite Riyadh Dyar. We appreciate you sharing such nice comments here on your survey. I’m delighted to know that you received the wonderful service that Novotel Suite prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Novotel Suite, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to serve you in the near future. We look forward to welcoming you again. Sincerely, Mohsin Khalil Ebrahim General Manager Novotel Suite Riyadh Dyar

Bruit, Bruit, Bruit

Note Avis clients 3.9/5

Marc-antoine Professionnel - 05/02/2020 Avis confirmés ALL

Comme à chaque fois que je vais chez Accor, je demande une chambre en étage élevé et au calme. Résultat, j'ai une chambre au premier étage sur 8, jointe à une autre par une porte (ce qui me permet d'entendre tout ce qu'il se passe chez le voisin, en face de l'ascenseur qui sonne dés qu'il arrive à l'étage (il y en a 3), et en face de la mosquée qui réveille à 5h. On en pouvait pas faire pire

Dear Valuable Guest, Thank you for taking the time to tell us about your experience at the Novotel Suite Riyadh Dyar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Although we have to accept that mistakes do happen, it is equally important that we state how sorry we are for the inconvenience experienced on this occasion. We genuinely regret those occasions when the service does not meet expectations. I wish to assure you that we are constantly monitoring our services, training and administration procedures to ensure that an efficient and reliable service is supplied. I do hope that you will look upon this breakdown in service as a one off and not indicative of the customer care we wish to provide at all times. At Novotel Suite, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohsin Khalil General Manager Novotel Suite Riyadh Dyar

Vieil hôtel

Note Avis clients 3.9/5

Anonyme Professionnel - 23/07/2019 Avis confirmés ALL

Hotel vieillot, sans charme.

Dear Valuable Guest, Thank you for taking the time to tell us about your experience at the Novotel Suite Riyadh Dyar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Although we have to accept that mistakes do happen, it is equally important that we state how sorry we are for the inconvenience experienced on this occasion. We genuinely regret those occasions when the service does not meet expectations. I wish to assure you that we are constantly monitoring our services, training and administration procedures to ensure that an efficient and reliable service is supplied. I do hope that you will look upon this breakdown in service as a one off and not indicative of the customer care we wish to provide at all times. At Novotel Suite, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohsin Khalil General Manager Novotel Suite Riyadh Dyar

Entre démodé et modernité

Note Avis clients 3.9/5

Ol… Professionnel - 16/04/2019 Avis confirmés ALL

Bon, déjà, "merci de" c'est un peu directif. Pourriez vous décrire votre expérience parmi nous ? Accueil sympathique, mais où sont les gens dans cet hôtel ? Personne au bar, pardon, fast bar, chambre indéfinissable, ménage succincte, climatisation bruyante, internet super

Dear Valuable Guest, Thank you for taking the time to tell us about your experience at the Novotel Suite Riyadh Dyar. We appreciate you sharing such nice comments here on your survey. I’m delighted to know that you received the wonderful service that Ibis prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Novotel Suite, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to serve you in the near future. We look forward to welcoming you again. Sincerely, Mohsin Khalil General Manager Novotel Suite Riyadh Dyar

Peut mieux faire

Note Avis clients 3.9/5

P. Professionnel - 22/02/2019 Avis confirmés ALL

Rapport qualité prix à améliorer

Dear Valuable Guest, Thank you for taking the time to tell us about your experience at the Novotel Suite Riyadh Dyar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comments clearly indicate shortfalls in the standard of housekeeping and Front Office and as such, I have has addressed the issues you have raised with the relevant members of hotel team. I apologize for any inconvenience or discomfort caused to you by these shortfalls in the standard of your accommodation. At Novotel Suite, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohsin Khalil General Manager Novotel Suite Riyadh Dyar

mauvaise

Note Avis clients 3.9/5

Yahia Z. Professionnel - 01/10/2018 Avis confirmés ALL

je suis un habitue de cet hotel, malgré cela, et malgré le fait d'être un Gold member, je n'ai reçu aucun accueil particulier, meme pas l'habituel Welcome Drink. les toilettes était mal nettoyée et le lendemain elles ont carrément débordées les rendant inutilisable et dégageant une odeur terrible

Dear Mr. Z., Thank you for taking the time to tell us about your experience at the Novotel Suite Riyadh Dyar. We are disappointed to learn that your stay on this occasion fell short of your expectations and I apologize for any discomfort or inconvenience caused. In the first instance, may I offer my sincere apologies for the poor service you received on this occasion. Please be assured that this is not a true reflection of the high standards upon which Novotel Suite team prides itself. I was disappointed to learn that the standard of cleanliness in your bathroom Wellcome fell below expectations. Our Housekeeping & Front Office teams has a stringent set of daily procedures to follow and it is evident these were not adhered to on this occasion, for this I apologize. We have, of course, taken up your particular complaint with the staff involved to rectify any shortcomings. At Novotel Suite, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As a gesture of an apology I would like to offer your complementary upgrade to a Suite and breakfast on your next visit as we would like to demonstrate the true level of service we pride ourselves in. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohsin Khalil Ebrahim General Manager Novotel Suite Riyadh Dyar

Ok for business in the center of Ryadh

Note Avis clients 3.9/5

Anonyme Professionnel - 05/09/2018 Avis confirmés ALL

Excellent accueil du personnel mais comme beaucoup trop de Novotel Suites ça commence à manquer de fraîcheur

Dear Mr. F., Thank you for taking the time to tell us about your experience at the Novotel Suite Riyadh Dyar. We appreciate you sharing such nice comments here on your survey. I’m delighted to know that you received the wonderful service that Novotel Suite prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Novotel Suite, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to serve you in the near future. We look forward to welcoming you again. Sincerely, Mohsin Khalil Ebrahim General Manager Novotel Suite Riyadh Dyar

Hôtel moyen et ancien

Note Avis clients 3.9/5

Anonyme Professionnel - 01/09/2018 Avis confirmés ALL

Le personel est très agréable et pro mais l’etat De l hôtel est à renover

Dear Ms. M., Thank you for taking the time to tell us about your experience at the Novotel Suite Riyadh Dyar. We appreciate you sharing such nice comments here on your survey. I’m delighted to know that you received the wonderful service that Novotel Suite prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. More Importantly I have received your comments about the Breakfast Buffet and will personally review that with the our Chef ensure that we are able to assist our valued clients like yourself. At Novotel Suite, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohsin Khalil Ebrahim General Manager Novotel Suite Riyadh Dyar
Note Avis clients 3.9/5

Fred Professionnel - 05/06/2018 Avis confirmés ALL

Séjour dans la suite exécutive , rien à signaler la chambre était toujours propre , réassort quotidien et personnel agréable et compréhensif

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Novotel Suite Riyadh Dyar. We appreciate you sharing such nice comments here on your survey. I’m delighted to know that you received the wonderful service that Novotel Suite prides itself on. I will certainly relay your nice comments to our hotel team who will be very delighted to hear your positive feedback. At Novotel Suite, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your feedback, and it is our hope that you will give us the opportunity to serve you in the near future. We look forward to welcoming you again. Sincerely, Mohsin Khalil Ebrahim General Manager Novotel Suite Riyadh Dyar

Accueil des saoudiens au comptoir très mauvais

Note Avis clients 3.9/5

Mandin D. Professionnel - 30/03/2018 Avis confirmés ALL

Pas de service ! Trop d attente pour tout. Pas possible d'utiliser salle de sport car le monsieur mangeait. Ce n est qu' un exemple

Dear Mr. Philippe Mandin D., Thank you for taking the time to tell us about your experience at the Novotel Suites Riyadh Dyar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed El Kashef Hotel Manager

Très agréable

Note Avis clients 3.9/5

Sarah Professionnel - 01/12/2017 Avis confirmés ALL

Hôtel très agréable, chambre spacieuse. Accueil chaleureux avec notamment une corbeille de fruits et quelques douceurs dans la chambre à l'arrivée. Très bon petit-déjeuner. Je n'ai malheureusement pas eu le temps de profiter des installations communes (sauna, hammam...)

Dear Valuable Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Dyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed El Kashef Hotel Manager

Aucun problème particulier. Novotel de centre ville

Note Avis clients 3.9/5

D. Professionnel - 23/11/2017 Avis confirmés ALL

Séjour professionnel. L'hôtel est fonctionnel. Le personnel est attentif. Ce n'est pas un hôtel de Luxe et il n'est pas envisageable de recevoir quelqu'un pour prendre uncafé .....

Dear Mr. Jean D., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Dyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed El Kashef Hotel Manager

Pas mal de choses à revoir

Note Avis clients 3.9/5

Fred Professionnel - 20/09/2017 Avis confirmés ALL

À l arrivée le prix change et on m annonce que c est un hôtel partenaire ( hahaha ) donc le tarif n est pas garanti . Il y a plusieurs défauts dans les chambres surtout dans la salle de bains , le placard coulissant était coincé , le petit déjeuner est plus cher qu en france ( incompréhensible ) De ce fait j avais réserver pour un mois ( et je suis en Arabie Saoudite pour 6 mois ) et je suis parti au bout de 6 jours .

Dear Mr. Frederic S., Thank you for taking the time to tell us about your experience at the Novotel Suites Riyadh Dyar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed El Kashef Hotel Manager

Hotel correct mais sevice à améiorer

Note Avis clients 3.9/5

Laurent Professionnel - 07/08/2017 Avis confirmés ALL

Pas facile d'avoir quelqu'un à la réception et pas facile de déjeuner ou diner dans un restaurant où il n'y a personne pour passer les commandes et ensuite pour payer. Pas de boisson d'accueil à laquelle j'ai droit lorsque je vais dans les hotels du groupe Accor.

Dear Laurent S., We very much appreciate your comments regarding your stay at the Novotel Suites Riyadh Dyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience, and we hope to welcome you again to Novotel Suites Riyadh Dyar in the near future. Sincerely, Mohamed El Kashef Hotel Manager

Voyage d'affaires

Note TripAdvisor 3.0/5

Marc-MAURO Professionnel - 28/05/2017 Avis TripAdvisor

Hôtel propre et bien tenu. Dommage qu'une salle de sport ne soit pas accessible. Egalement dommage qu'il soit impossible de fermer la fenêtre correctement, spécifiquement durant une tempête de sable et par 40°C dehors.

Dear Valuable Guest, We very much appreciate your comments regarding your stay at Novotel Suites Riyadh Dyar It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience, and we hope to welcome you again to Novotel Suites Riyadh Dyar in the near future. Sincerely, Mohamed El Kashef Hotel Manager
Note Avis clients 3.9/5

Anonyme Professionnel - 27/04/2017 Avis confirmés ALL

Bonjour, J'ai effectué 2 séjours de 2 semaines dans cet hotel, et je n'ai à ce jour toujours pas bénéficié du programme de point fidélité. J'ai contacté le service relation client le 13 avril sans réponse à ce jour. Merci de votre retour. Cordialement, Mathieu S.

Note Avis clients 3.9/5

Anonyme Professionnel - 26/02/2017 Avis confirmés ALL

La porte de la salle de bain donne l'impression d'etre dans un motel des années 60, la boiserie est abîmée, il y une clef dans la serrure ?!, la balance ne fonctionne pas, après avoir pris une douche il faut attendre au moins 10 minutes pour pouvoir se voir dans la glace (plus pratique pour se raser !). Les murs de la chambre sont abimés, et cerise sur le gâteau les draps sont troués. J'ai des photos à disposition. Merci

Note Avis clients 3.9/5

Anonyme Voyage solo - 24/02/2017 Avis confirmés ALL

Accueil long ...chambre sans papier toilette... douche principale ni fonctionnant pas ... Accueil médiocre dans la salle de sport...pas d'eau dans le gymnase machine de course à pied bancale pas de clim. Finition décoration chambre médiocre grosse trace de colle sur le papier peint.... Chambre chère ... Le service et la chambre était bien meilleur et je vous en ai fait part à Ibis SALMIYA Koweït 2 jours avant.

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