Novotel Suites Riyadh Dyar 4 étoiles

Note Avis clients (Note ALL) 4.3/5 88 avis

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Novotel Suites Riyadh Dyar - Image 1
Novotel Suites Riyadh Dyar - Image 2
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90 Off Olaya Street, P O Box 305988, 11361 RIYADH, Arabie Saoudite

Description

Les plus de l'hôtel

  • Piscine intérieure

  • Suites Famille spacieuses

  • Douches à effet de pluie dans la salle de bain

  • Centre de remise en forme

  • WIFI gratuit

Nos hébergements

Localisation de l'hôtel

Novotel Suites Riyadh Dyar

90 Off Olaya Street, P O Box 305988
11361 RIYADH
Arabie Saoudite

GPS:24.70737, 46.676333

Téléphone
Fax +966 11 465 2727

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Navette
  • Restaurant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Salles de réunion
A proximité
  • Parking

THE DUNES

Le restaurant Dunes vous propose petit déjeuner et dîner dans un espace unique situé à côté du hall de l'hôtel. Avec ses nombreuses fenêtres, sa décoration moderne et sa vue sur la Tour du Royaume, ce lieu est une véritable évasion.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.3/5  88 avis

Note TripAdvisor  3.0/5  127 avis

Far away to be on an international standard for Novotel

Note TripAdvisor 1.0/5

Navigator42797481110 Avis TripAdvisor

Check in is terrible. Key card expires every day. Internet not stabil Some parts and finishing are not well done! You have to pay everything directly - no room charge possible.

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We sincerely regret to learn that your experience did not meet your expectations, particularly regarding the check-in process, key card validity, internet stability, and some aspects of the room finishing. Please accept our apologies for the inconvenience caused, as this is certainly not the level of service and quality we aim to deliver at Novotel Suites Riyadh Centre. Regarding the payment policy, kindly note that our procedures are in place to ensure smooth operations; however, your comments have been noted and shared with the concerned departments for review. We take all guest feedback seriously and would appreciate the opportunity to investigate this matter further. We kindly ask you to share your room number and stay dates with us, either by replying here or contacting the hotel directly at email H9203-RE@accor.com, so we can follow up accordingly and take the necessary corrective actions. Thank you once again for bringing this to our attention. We truly value your feedback and hope to have the opportunity to welcome you back and provide you with a much-improved experience. Warm regards, Novotel Suites Management

Avoid !!!!

Note TripAdvisor 1.0/5

ixok4788 Avis TripAdvisor

Just terrible, As a diamond member, no benefits, even if you have an online check in you have to check in again. If you ask for anything- no action. They are more busy playing on the phone. Specially the lady on the front desk. If you want to check in you get the feeling of disturbing her on the mobile game. I have been to most of Accor hotels in KSA - in general you will not find great service. For short term stay in Riyadh it is survivable.

Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely regret to learn about your experience and truly apologize for the inconvenience and disappointment you encountered during your stay. We were unable to locate your booking in our system. At our property, all ALL – Accor Diamond members are flagged as VIP guests and are given special attention. It is possible that your stay was at a different Novotel property. Please allow us to clarify that we are Novotel Suites Riyadh Centre, located near Kingdom Tower. As there are several Novotel properties in Riyadh, we would like to ensure that we are reviewing the correct reservation and addressing your concerns accurately. We kindly request that you share your room number along with your check-in date and time so that we may thoroughly investigate the matter and take the necessary corrective actions with our team. We highly value our ALL – Accor Diamond members, and your comments are taken very seriously. Your feedback is essential in helping us improve our service standards and staff training. Please feel free to contact us directly at H9203-RE@accor.com , and we will personally follow up with you. Kind regards, Novotel Suites Riyadh Centre Management

Great service from Staff

Note TripAdvisor 4.0/5

Aya E Avis TripAdvisor

Abdallah Al Harth is an amazing receptionist. His service made all the difference! It was exceptional and outstanding.

Dear Guest, Greetings from Novotel Suites Riyadh Centre! Thank you very much for sharing your feedback about your recent stay with us. We are delighted to hear that you enjoyed your time at our hotel. Providing a positive and memorable guest experience is something our entire team takes great pride in, and your kind words serve as a wonderful encouragement. We truly appreciate your support and look forward to welcoming you back on your next visit to Riyadh. Warm regards, Novotel Suites Management

Note Avis clients 4.0/5

Luc J. P. S. Professionnel - Avis confirmés ALL

Une infrastructure (chambre, restaurant, espaces communs) correcte qui pourrait être améliorée mais qui est largement compensée par un service excellent, d’une écoute et d’une gentillesse hors norme. Je tiens à remercier chaleureusement toute l’équipe et en particulier : Kamrul Hasan, Rahman Khan et Rasel Easir.

Dear Guest, Greetings from Novotel Suites Riyadh Centre! Thank you very much for sharing your feedback about your recent stay with us. We are delighted to hear that you enjoyed your time at our hotel. Providing a positive and memorable guest experience is something our entire team takes great pride in, and your kind words serve as a wonderful encouragement. We truly appreciate your support and look forward to welcoming you back on your next visit to Riyadh. Warm regards, Novotel Suites Management

Note Avis clients 3.5/5

Mehdi B. En famille - Avis confirmés ALL

Accueil a revoir Personnel pas au top sur l accueil Mais au service Manque de professionnalisme

Dear Guest, Thank you for your review. We are very sorry for any problems or discomfort you experienced during your stay. We always try to give the best service to our guests, and we are sad to know we did not meet your expectations this time. We take your feedback seriously and will work to improve. We hope to have the chance to welcome you again and give you a better experience in the future. Kind regards, Novotel Suites Management

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 117 avis 9.6/10 Site
  • 223 avis 8.4/10 Chambre
  • 244 avis 9.2/10 Service
  • 5 avis 8.8/10 Internet
  • 148 avis 9.2/10 Propreté
  • 53 avis 8/10 Petit déjeuner
  • 47 avis 4.3/10 Installations
  • 17 avis 1/10 Espace bien-être

Dispensé par Trustyou

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Prix à partir de, pour 1 nuit pour 1 personne dans la catégorie de chambre visée à proximité du prix, hors prestation annexe, hors petit déjeuner. Il correspond au prix public toutes taxes comprises (Certaines taxes peuvent être à payer à l’arrivée à l’hôtel (par exemple, la taxe de séjour) selon la réglementation locale en vigueur.) le plus bas pour l'hébergement concerné, constaté sur le site https://all.accor.com/ ce jour, pour un séjour d'une nuit dans les 20 prochains jours. Variable selon la période et la disponibilité. Le prix n'est garanti qu'au moment de la réservation. Toute réservation (à l'étranger) est payable dans la devise du pays où se situe l'hôtel. Seul le montant confirmé lors de la réservation dans la devise du pays où se situe l'hôtel est garanti. Une estimation de la conversion dans votre devise peut vous être indiquée, mais elle n'est pas contractuelle. Au moment du paiement, votre banque peut être amenée à vous facturer des frais bancaires et ou des frais de change.