SO/Окленд 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 2 313

Гарантия
лучшей цены
SO/Окленд - Image 1
SO/Окленд - Image 2
SO/Окленд - Image 3
SO/Окленд - Image 4
Пересечение Customs& и Gore, Центральный вокзал Окленда, 1010 ОКЛЕНД, Новая Зеландия

Описание

Особенности отеля

  • HI-SO - самый стильный бар на крыше в Окленде для любителей светского общения.

  • Выберите дизайн номера, вдохновленный элементами: жидкость, пар или твердое тело.

  • SO/ SPA.

Наши номера

Take advantage of our Flight + Hotel offers

Discover
Discover

Расположение отеля

SO/Окленд

Пересечение Customs& и Gore, Центральный вокзал Окленда
1010 ОКЛЕНД
Новая Зеландия

GPS:-36.845421, 174.768507

Телефон
Факс +64 9 379 1861

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Домашние животные не допускаются
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL  4.5/5  Отзывов: 2 313

Рейтинг TripAdvisor  4.4/5  Отзывов: 535

Сертификат качества 2025

1/5 — A Simple Mistake Turned Into a Completely Avoidable Problem

Примечание: Tripadvisor 1.0/5

Compass639805 Реальные отзывы TripAdvisor

I rarely leave negative reviews, but my experience with SO/ Auckland deserves to be shared. I left a medically-necessary orthodontic retainer by the sink in my room. I realized immediately and contacted the hotel less than 24 hours after checkout. Despite the extremely short timeframe and the item being in plain sight, I was told housekeeping “couldn’t find it.” Realistically, it was thrown away. What disappointed me most wasn’t the loss — mistakes happen — but how the hotel handled it: • No urgency in retrieving the item • Slow, repetitive communication with no real follow-up • No accountability from housekeeping • No goodwill gesture or support, just a copy-paste “policy” response This falls short of the standard of service expected from a 5-star hotel. An item reported within 24 hours should not be thrown away with no responsibility acknowledged. The experience left a bad impression, and I hope management seriously reviews their lost-and-found procedures so other travelers don’t end up in the same situation.

Kia Ora, Please be assured that your feedback has prompted further internal discussions with our housekeeping and guest services teams. We are implementing additional checks in our lost‑and‑found process to ensure that items reported promptly are handled with the utmost care and urgency. I want to reassure you that we are committed to preventing similar situations in the future. Your comments have been invaluable in helping us strengthen our procedures, and we are determined to uphold the level of service expected from a five‑star property. We sincerely hope you will allow us the chance to welcome you back and demonstrate the improvements we are making. Sincerely, SO.

A wonderful retreat

Примечание: Tripadvisor 5.0/5

pmac07 Реальные отзывы TripAdvisor

The staff was very professional and very helpful. Our room overlooked the harbor and was amazing. The location was convenient to shopping, touring, and restaurants. Earplugs were furnished if you needed them for the street noise. We didn't need them. The room was immaculate.

Kia Ora, Thank you for the amazing review. We're happy to hear that you were well looked after and that you enjoy the lovely Auckland Harbour Views. We hope to have you stay with us again sometime in the near future. Sincerely, SO.

Super comfy & lovely room!

Примечание: Tripadvisor 5.0/5

Bebe B Реальные отзывы TripAdvisor

Very easy check in - excellent staff. Walked into our room and was pleasantly surprised at how luxe it was. Very happy travellers here

Kia Ora, Thank you so much for your lovely feedback! We are thrilled to hear that check-in was smooth and that our team made a great impression. We are delighted you had such a great stay, and we’d love to welcome you back again soon. Sincerely,

Interesting hotel

Примечание: Tripadvisor 5.0/5

Bwbachod17 Реальные отзывы TripAdvisor

We stayed here for 3 nights while in Auckland. The staff were lovely. Breakfast was nice with many options and the breakfast staff were fantastic at catering for specific requests. We didn’t particularly like the style of the rooms but that is just a personal opinion. The rooms were clean with a good shower. The location was good - about a 10 minute walk from the marina and all the restaurants and literally opposite the Giapo ice cream shop!

Kia Ora, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay in Auckland and that our team made a positive impression. We appreciate your feedback regarding the room style. While we understand that design preferences can vary, we are glad the room’s cleanliness and shower comfort added to your stay. We hope to have the pleasure of welcoming you back again on your next visit to Auckland. Sincerely,

Loved our stay

Примечание: Tripadvisor 4.0/5

Amy J Реальные отзывы TripAdvisor

Great experience, beautiful presentation in foyer and room. Only thing we didn’t like was our room looking out to the out door patio, it wasn’t private enough . Staff were incredible. Will stay again

Kia Ora, Thank you for sharing your lovely feedback with us! We are delighted to hear you had a great experience. It is wonderful to know our team helped make your stay so enjoyable. We appreciate your comments regarding the room’s view and privacy. Please do not hesitate to mention your preference for a more private room when you next book; we will do our best to accommodate it. We look forward to welcoming you back for another wonderful stay soon! Sincerely, Cecile - Duty Manager On Behalf Of SO/ Auckland Team

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 629 Отзывов 9.2/10 Расположение
  • 1 294 Отзывов 7.8/10 Номер
  • 1 285 Отзывов 8.3/10 Сервис
  • 6 Отзывов 2.6/10 Интернет
  • 473 Отзывов 8.7/10 Атмосфера
  • 295 Отзывов 8/10 Завтрак
  • 277 Отзывов 7/10 Напитки
  • 232 Отзывов 7.6/10 Чистота

В сотрудничестве с Trustyou

Другие отели поблизости

Все наши в отеле в городе Окленд

Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (В соответствии с действующими нормами и правилами некоторые налоги могут взиматься по прибытию в отель (например, туристический налог).) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.