ibis Styles Окленд 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.7/5 Отзывов: 286

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ibis Styles Окленд - Image 1
ibis Styles Окленд - Image 2
ibis Styles Окленд - Image 3
ibis Styles Окленд - Image 4
20 Wyndham Street, 1010 ОКЛЕНД, Новая Зеландия

Описание

Особенности отеля

  • Convenient location is within walking distance of local attractions

  • Situated in the heart of an ever-growing city

  • Wi-Fi available

  • Parking available

Наши номера

Номер

Студия Deluxe на высоком этаже

  • 2 чел. максимум
  • 12 m² / 129 sq ft
  • Постель 1 x Двуспальные кровати
  • Виды: Боковой вид на город
  • Плюсы размещения: Балкон

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Расположение отеля

ibis Styles Окленд

20 Wyndham Street
1010 ОКЛЕНД
Новая Зеландия

GPS:-36.84722, 174.76483

Телефон
Факс +64 9 308 7200

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Wi-Fi
  • Курение на территории отеля запрещено
Рядом с отелем
  • Парковка

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.7/5  Отзывов: 286

Рейтинг TripAdvisor  2.5/5  Отзывов: 2 198

Never again.

Примечание: Tripadvisor 1.0/5

Linda A Реальные отзывы TripAdvisor

The hotel is on a very steep hill my husband and I went there from the docks after a cruise. It says 10 minute walk. We are in our 70s and it looked very flat in the pictures. OMG it was far from flat we struggled with our cases that are normally no trouble as they each have four wheels. Thank god a young woman saw us struggling and dragged my case up the hill into the hotel. Only one elevator was working and the wait for that was long . We got to our room to find it matchbox sized. There was nowhere to put our cases we had to open them on the floor and hope we didn't trip on them. The staff were very friendly though. We won't be back that's the only positive in all this. If your elderly pay a bit extra and go someplace else.

Dear D4065XQlindaa, Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay. I understand the frustration of thinking a walk is flat when looking at a map but I think it is extremely harsh to penalise us because something out of our control did not mention the street that we are situated on was not flat. I do appreciate you comments in relation to the size of the room. We do mention the size in all room descriptions Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Regards Blair Morten Hotel Manager

Still not very prepossessing.

Примечание: Tripadvisor 3.0/5

Perry B Реальные отзывы TripAdvisor

This property was still average and seemed a tad tired. My room was rather on the space-challenged end of the spectrum. I think there are assuredly better alternatives if one is staying in Central Auckland. The bed also seemed fairly hard and I did not have that restful a night's sleep.

Dear PerryB137, Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Regards, Blair Morten Hotel Manager

It is a good stay.

Примечание: Tripadvisor 5.0/5

681teressal Реальные отзывы TripAdvisor

I don't normally write a review for anywhere I stay unless it's exceptional. I felt inclined to leave one here as after reading the reviews I was wondering what I'd encounter. I'm 3 months into a world backpacking experience. I needed cheap digs with a car park in Auckland and this fitted the requirements. I've regularly stayed in the ibis hounslow budget in the UK and stayed for a week in the ibis budger Gras so have some experience of the brand. The ibis budgets aren't in the best areas. If they were you'd pay more. The room I've got on the 16th floor is clean and functional. I love the patio windows with the views over the city. I was surprised to see coffee, kettle and fridge in my room. The bathroom is a lot bigger than the UK ibis budget hotels. I was able to leave the heater on whilst I went out and came back to a warm and comfortable room. The staff have been extremely helpful. The price is really good. I'm the 1st night into a 2 night stay. I was genuinely pleasantly surprised with my room, after reading the reviews I was feeling apprehensive. Happy customer.

Dear 681teressal, Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience. I am delighted to read that you enjoyed your experience with us. Rest assured that your ratings and comments has also been shared with the team who were very happy to have been able to contribute to your comfort during your stay. Thank you again for taking the time to share your experience. The team and I truly look forward to once again welcoming you back to ibis budget Auckland Central in the near future where there will always be a warm welcome awaiting your arrival. Regards, Blair Morten Hotel Manager

Felt unsafe and uncomfortable

Примечание: Tripadvisor 1.0/5

KC W Реальные отзывы TripAdvisor

Terrible. At first we thought "Okay I'm sure it would be better once we're in our room." But we felt UNSAFE for 2 nights. Atmosphere felt dodgy, elevator felt dodgy, outside felt dodgy. We were also barged in by one of the cleaners who walked in on us when we were inside. He literally just came in knocking as quick as he could, which made everything else worse than it already is. We complained at the front desk and she told us if the cleaner knocked 3 times and said 'housekeeping' but the man knocked rapidly and came in without saying anything lol After that incident, we couldn't help but block our doors with the red chairs provided in the room. Worst experience ever.

Dear 245kcw, Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay. Thank you again for taking the time to share your experience. Regards, Blair Morten Hotel Manager

Dirty, Disgusting and Diabolical

Примечание: Tripadvisor 1.0/5

Mikey W Реальные отзывы TripAdvisor

Whatever you do, do not stay here! It's one of, if not the worst, places I’ve ever had the displeasure to stay. I echo all those who have had a similar experience that this hotel is a disgrace. So, where do I start? Let me see… Check-in wasn’t too bad, but ‘a mask’ on what we would find in each of the hotel rooms. I say rooms, as I booked 2 double rooms for 2 nights. How wrong was I. Anyway, read on as it gets more interesting. If the words don’t say 1000 things, my photographs will. Talking of which, (mmm) the Ibis Budget Hotel website shows ‘one thing’ and I ‘tell and show’ another. Please check it out and see for yourself. Pure horror! On entering the room, there was a faint smell of body oudour. Not the one day kind, but an in trenched kind of smell. The carpets had a shine to them, where they had been worn to the point the pile had turned itself into a smooth laminate kind of flooring. And yes, it was carpet, stained and grubby. The bedding seems clean enough until you look closely at the throw with what I can only describe as body fluids, such as urine. Don’t expect bedside tables or lamps to place your treasured items on as you only have the floor, and you now know what that’s like. I made a frightful decision to dare look under the bed, and wow, that hadn’t seen a vaccume for quite sometime. The curtain (I think it was a curtain), was held up but a minimal amount of curtain hooks to the point, it was’t worth having up at the window. Now lets get to the windows and the noise. We were on floor 14, so you would expect high up; noise wouldn’t be an issue. Well, when windows don’t close or lock properly, in flows the noise all night. We finally got to sleep around 4 am once the drug-fueled homeless guy stopped banging his drum in the street. If I’m honest, this area isn’t great, unless you like to feel unsafe, have to dodge the beggers and mix with those wanting cash instead of a coffee. The patetic excuse for a kitchenette was laughable. The cooked top didn’t even work properly, and the kitchen sink drain smelt so bad, I had to cover it over. The walls were dirty stained with fluids. So, this room scores a big fat zero. The second room was no different! So enough was enough; I went to reception to check out and requested a refund for the 2nd-night stay. I asked the reception staff, “do you even check the rooms yourself to see what your selling?” Of course, the response was no, never. And I see why they don’t! Ibis, you are trying to sell a dead donkey. I suggest ‘give it up’ and move on and out. My advice is, people, to skip this pathetic excuse for a hotel, as there are Budget hotels and Budget hotels. This fall way way way below this. How does the Accor Group allow this to go on? I have stopped at Ibis hotels many times before, but not this one and will never again. You’ve read my review… DON’T BOOK The Ibis Budget Hotel, Auckland!

Dear MickeyWelsh1972, Thank you for choosing to stay at ibis budget Auckland Central. I appreciate you taking the time to complete an online review. We take pride in creating a rewarding experience for our guests, with particular focus on our service, facilities and overall experience, therefore it is disappointing to read that we have not quite met your expectations during your stay. Rest assured that the Head Housekeeper has been informed of your comment regarding the cleanliness of the room and she has spoken to her entire team since to remind them of the importance of immaculate cleaning, without singling out the room attendant on your floor. I do apologise for the shortcomings during your stay and I am certain you will find this issue rectified on your return visit. Thank you again for taking the time to share your experience. Regards, Blair Morten Hotel Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 135 Отзывов 9.3/10 Расположение
  • 1 415 Отзывов 4.3/10 Номер
  • 689 Отзывов 8.1/10 Сервис
  • 60 Отзывов 6.2/10 Интернет
  • 930 Отзывов 2.8/10 Комфорт
  • 495 Отзывов 4.1/10 Чистота
  • 103 Отзывов 5.3/10 Завтрак
  • 23 Отзывов 7.4/10 Напитки

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