Pullman Auckland Hotel & Apartments 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 4 118

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Описание

Особенности отеля

  • Отель в центре Окленда, в пешей доступности от остановок общественного транспорта

  • Спа-центр Luxe Spa, джакузи, парная и сауна

  • Полностью оборудованный спортзал с большой открытой террасой

  • 16 функциональных конференц-залов

  • 324 номера, люкса и апартаментов с видом на город и гавань

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Расположение отеля

Pullman Auckland Hotel & Apartments

Corner Waterloo Quadrant, and Waterloo Quadrant, POBOX 106013
1010 ОКЛЕНД
Новая Зеландия

GPS:-36.848281, 174.770271

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Домашние животные не допускаются
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

TAPESTRY GRILL

Combining some of New Zealand's best ingredients, Executive Chef, Johnny Roullier and his team offer a comprehensive menu that evolves with the seasons. From dry-aged beef to vegan dishes, Tapestry promises something for everyone.

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Рейтинг ALL  4.3/5  Отзывов: 4 118

Рейтинг TripAdvisor  4.2/5  Отзывов: 3 405

Сертификат качества 2025

Very disappointing and unacceptable experience.

Примечание: Tripadvisor 1.0/5

Meander53197128129 Реальные отзывы TripAdvisor

We were two families staying at the hotel from 22nd December for two nights, and our booking included breakfast. During check-in, the reception staff clearly informed us that breakfast starts at 6:00 AM. On our checkout day, we had an early departure at 6:15 AM, so we planned accordingly. We waited in the lobby and entered the breakfast area at 6:00 AM, only to be told that breakfast would start at 6:30 AM instead. Understanding the situation and traveling with kids, we politely requested some fruits or light items so we could leave on time. The hotel staff initially agreed and were cooperative. However, the situation suddenly worsened when a manager named Amitkumar intervened. His behavior was extremely rude, arrogant, and disrespectful. Without even understanding the issue or listening to us, he bluntly told us to come back after 6:30 AM. His tone and attitude toward paying guests—especially families with children—were completely unacceptable and unprofessional. Because of this, we left the hotel at 6:15 AM without breakfast, despite having paid for it. Later, Mr. Amitkumar came and apologized, admitting that his own staff had misinformed us about the breakfast timing. My question is simple: 👉 Why should guests be treated rudely before the facts are even checked? 👉 Why should we tolerate arrogance and disrespect from a hotel manager? We behaved with dignity and restraint. We could have responded harshly or insulted him, but we did not. Respect goes both ways. Adding to the disappointment, we are Accor hotel members, and this is absolutely not the level of service or courtesy expected from a brand of this standard. I strongly feel that: • A written apology is required from Mr. Amitkumar • Proper training is needed on guest handling and communication • Such behavior should not be tolerated in a premium hotel This experience left a very bad impression, and unfortunately, I would not recommend this property based on how guests are treated when issues arise.

Good for a family stay.

Примечание: Tripadvisor 5.0/5

655rohitm Реальные отзывы TripAdvisor

One of the most elaborate breakfast in Auckland . Location of the hotel is OK. Rooms are spacious and comfortable. Good for a family stay .

Family Xmas Staycation 🎄

Примечание: Tripadvisor 5.0/5

Mark L Реальные отзывы TripAdvisor

Essence of Pullman is present, along with the calm inviting atmosphere. Awesome stay. Thankyou Dylan Chris Anaia Komal

Exceptional Service and Memorable Experience

Примечание: Tripadvisor 5.0/5

Haitham_Canawati Реальные отзывы TripAdvisor

We recently hosted an event at Pullman Auckland, and the experience was outstanding from start to finish. Dorothy, who managed our event, was absolutely fantastic — professional, attentive, and ensured everything ran smoothly. The entire team went above and beyond, from the welcoming concierge to the banqueting and AV teams. The food was delicious, and the desserts were a highlight! Our guests left happy and impressed — truly a five-star experience. Highly recommended!

the End of the Year lunch

Примечание: Tripadvisor 5.0/5

W9344EUvictoriat Реальные отзывы TripAdvisor

We organised the End of the Year lunch at the Tapestry Restaurant and would like to express our sincere thanks to the Tapestry team. Everything was absolutely amazing — the food was delicious (the chef is remarkable!), the service was outstanding, and the atmosphere was delightful. A special thanks going to the administrative team for looking after our group, attending to every detail, and accommodating all the last-minute amendments. Thank you, team — we are very much looking forward to coming back.

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Другие интернет-пользователи оценили наш отель

  • 976 Отзывов 9.1/10 Расположение
  • 2 164 Отзывов 7/10 Номер
  • 2 355 Отзывов 8.7/10 Сервис
  • 54 Отзывов 5.8/10 Интернет
  • 707 Отзывов 8.4/10 Завтрак
  • 559 Отзывов 7.6/10 Чистота
  • 457 Отзывов 9.3/10 Бассейн
  • 388 Отзывов 9.1/10 Велнес-зона

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