Mercure Hotel Berlin Zentrum 3,5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.2/5 244 beoordelingen

Beste prijs
garantie
Mercure Hotel Berlin Zentrum - Image 1
Mercure Hotel Berlin Zentrum - Image 2
Mercure Hotel Berlin Zentrum - Image 3
Mercure Hotel Berlin Zentrum - Image 4
Fuggerstr 8, 10777 BERLIN, Duitsland

Omschrijving

Extras van het hotel

  • Drankjesstation 24 uur per dag, 7 dagen per week in de lobby

  • 78 moderne kamers met airconditioning

  • Centraal gelegen in het westen van de stad

  • 5 minuten lopen naar KadeWe, Memorial Church, Kurfürstendamm

  • Optimale vervoersverbindingen met bus en metro - 5 minuten lopen

Onze accommodaties

Boek dit hotel
Kamer 1

Hotel locatie

Mercure Hotel Berlin Zentrum

Fuggerstr 8
10777 BERLIN
Duitsland

Gps:52.499228, 13.347975

Telefoon
Fax +49 30 21303160

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren welkom
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • 100% niet-roken accommodatie
  • Roomservice

Grab & Go Station 24/7

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.2/5  244 beoordelingen

Avis-klantbeoordeling 4.0/5

Peter D. Vrienden - ALL bevestigde berichten

Dear guest, Thank you very much for taking the time to share your experience with us. We are pleased to read that the breakfast met your expectations. We understand that our cleaning policy did not meet your expectations and apologise for your disappointment. Our approach is focused on being environmentally friendly: room cleaning and towel changes are carried out on request to reduce the use of cleaning products and water consumption. We regret that this was not ideal during your stay. Our team is always ready to provide interim service on request to ensure your stay remains comfortable. We hope to welcome you again on a future visit and to provide you with an even more enjoyable experience. Kind regards, Mercure Hotel Berlin Zentrum Mirat Capli Assistant Manager Customer Service

Avis-klantbeoordeling 5.0/5

Silvia Z. Alleen - ALL bevestigde berichten

Sehr geehrter Gast, vielen Dank für Ihre positive Bewertung. Es freut unser Team sehr, dass Ihr Aufenthalt bei uns gelungen ist. Ihre Rückmeldung bestärkt uns in unserem Anspruch, einen angenehmen und verlässlichen Service zu bieten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Wir freuen uns darauf, Sie erneut im Mercure Hotel Berlin Zentrum willkommen zu heißen. Beste grüße Mercure Hotel Berlin Zentrum Mirat Capli Assistant Manager Customer Care

Avis-klantbeoordeling 3.0/5

Boudewijn S. Vrienden - ALL bevestigde berichten

Dear guest, Thank you very much for taking the time to share your experiences with us. We are very sorry to learn that your stay did not meet your expectations. We understand how inconvenient it is when facilities do not function properly and appreciate you bringing this to our attention. Regarding the perception of price: our rates are set dynamically based on supply and demand and are intended to be both market- and customer-oriented. We understand that this is not always immediately clear and that price differences between channels can be confusing. Our team strives to provide every guest with a carefree and comfortable stay, in line with our service and quality standards. We apologise that your experience did not reflect this. We appreciate your feedback and hope that on a future occasion we can leave an impression that better aligns with our standards and your expectations. Kind regards, Mercure Hotel Berlin Zentrum Mirat Capli Assistant Manager Customer Care

Avis-klantbeoordeling 3.0/5

Jan A. K. Alleen - ALL bevestigde berichten

Lieber Gast, vielen Dank für Ihre Bewertung. Wir hoffen, Sie bald wieder bei uns im Mercure Hotel Berlin Zentrum begrüßen zu dürfen. Mit freundlichen Grüßen Mercure Hotel Berlin Zentrum Mirat Capli Assistant Manager Customer Care

Avis-klantbeoordeling 4.5/5

Paulus H. Alleen - ALL bevestigde berichten

Dear guest, We are delighted to hear that you enjoyed our hotel and its central location. We pride ourselves on providing friendly service to our guests and always strive to maintain a high standard of cleanliness. We have taken note of your comment regarding the furniture. It's great that you noticed the new lift! We are always striving to improve and update our hotel facilities to ensure the best possible experience for our guests. We hope to welcome you back to the Mercure Hotel Berlin Zentrum soon. Best regards, Mercure Hotel Berlin Zentrum Mirat Capli Customer Service Assistant

Andere internetgebruikers beoordelen ons hotel

  • 313 beoordelingen 9.5/10 Locatie
  • 381 beoordelingen 6.3/10 Kamer
  • 303 beoordelingen 8.4/10 Service
  • 7 beoordelingen 6.8/10 Wifi
  • 215 beoordelingen 5.7/10 Comfort
  • 156 beoordelingen 6.6/10 Ontbijt
  • 148 beoordelingen 8.6/10 Netheid
  • 88 beoordelingen 4.9/10 Sfeer

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