Novotel London Canary Wharf

Novotel London Canary Wharf 4 estrelas

Nota clientes Avis (Classificação ALL) 4.3/5 2.070 comentários

Hotel aprovado por ALLSAFE

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Descrição

Extras do hotel

  • 7 min a pé até à estação de metro Canary Wharf c/ fácil acesso à cidade, O2 Arena e Greenwich

  • Um hotel com certificação ALLSAFE, atribuída pelo Bureau Veritas.

  • 313 quartos contemporâneos, incl. 26 suites de designer c/ vistas panorâmicas sobre Londres

  • 9 salas de reuniões inspiradas em design que incluem tecnologia E-board e WIFI alta velocidade

  • BOKAN - três incríveis opções para comer e beber nos pisos superiores do hotel

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

Novotel London Canary Wharf

40 Marsh Wall
E14 9TP Londres
Reino Unido

  • BUS:  135 D3 D7 MARSH WALL

  • Canary Wharf Stations:  Docklands Light Canary Wharf or South Quay

  • SUBWAY:  Jubilee & Elizab CANARY WHARF

  • De avião

    LONDON CITY AIRPORT A 8 km / 5 milhas

  • De avião

    LONDON CITY AIRPORT A 8,05 km / 5 milhas

  • De barco

    THAMES CLIPPER A 2,2 km / 1,37 milhas

  • De comboio

    LIMEHOUSE A 1,61 km / 1 milhas

GPS:51.501331, -0.023293

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Piscina
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

As nossas opções de alojamento

Espaçoso, de design contemporâneo e adaptável, o quarto Novotel é perfeito para viver e para todas as suas necessidades.

Avaliações dos nossos clientes sobre o
Novotel London Canary Wharf

Avaliações dos nossos clientes sobre o
Novotel London Canary Wharf

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.3/5  2.070 comentários

Classificação do TripAdvisor  4.5/5  1.586 comentários

Disappointment with the room

Nota Tripadvisor 3.0/5

normandonakata Famílias - Avaliação com certificação TripAdvisor

The hotel was overall OK, with good food, breakfast and a very impressive view over London, but the room that was assigned to us was particularly in poor condition. There was also a problem with the climate control system, but we were warned about it in advance and compensated in the room rate, and it didn't bother us. But there was a constant smell in the bathroom coming from the plumbing, and it really annoyed us! Also, it was an executive suite, and the prospect of the room says that it will come with bathrobes and slippers, but none was provided. We didn't complain about it because we didn't care for that, but is something that should not happen and it gives the impression that the hotel is complete careless about their guests.

I am so sorry that you had some issues with the issues in the room. I really wish you had brought it to our attention as we could have rectified it immediately for you. We really do care about our guests and I hope we will have an opportunity in the future to welcome you back. Jacqui McMillan - General Manager

Excellent in every respect.

Nota Tripadvisor 5.0/5

regjsl75 Avaliação com certificação TripAdvisor

We stay often and have never been disappointed. The staff, the facilities and the food are all first-rate. The breakfast is always worth a mention: a very good choice of' 'healthy' options and of more traditional fare.

Oh thank you so much! We love looking after you and your family. We are looking forward to welcoming you back many more times. Jacqui & The Canary Wharf Family

Fab

Nota Tripadvisor 5.0/5

Navigator49217597808 Avaliação com certificação TripAdvisor

Great hotel - excellent bar and service - with friendly, attentive and welcoming staff. Fantastic views of Canary Wharf too! Handy location for London City Airport and docklands. Would strongly recommend it

We just love our 5 star review, thank you so much and we are really thrilled that you had such a great experience with us. I am sure we will be welcoming you back soon. Jacqui & The Canary Wharf Family

Great Team and View

Nota Tripadvisor 5.0/5

Jhfl1984 Negócios - Avaliação com certificação TripAdvisor

Great thanks to Jade and Samira and a few others at the front desk. They have a sense of humour that works professionally. Thanks to Jacqui, Alina, Lin and a few others in the breakfast team. It was a pleasant stay. There were male staff that were also great but sadly, I never took note of their names. The view of London was also fantastic.

Thank you so much Jhfl1984, we just love your review and we are thrilled you had such a good time. Thank you for mentioning the talent that looked after you (Including me :)). I hope we can welcome you back soon. Jacqui & The Canary Wharf Family

Bem localizado

Nota clientes Avis 5.0/5

Andreia Casais - Comentários confirmados de ALL

Fantastic

Exmo Senhora C., Agradecemos os seus comentários no seguimento da sua estada no Novotel London Canary Wharf. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Anna & The Novotel London Canary Wharf Family ANNA MANAURO Hotel Operations Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Hotel:+ 44 (0) 20… Email: an… novotel.com accorhotels.com

The Perfect Stay

Nota Tripadvisor 5.0/5

mharrisash Avaliação com certificação TripAdvisor

What a lovely hotel in the heart of Canary Wharf. Really loved the interior and the bar/restaurant is super stylish. Had to call reception aa we didn’t have enough towels and they were very quick to respond with our request. Breakfast options were really great, lots of healthy options as well as cooked food Bar food did take a long time to come but other than that would definitely stay here again. Location is close enough to station and restaurants.

We love that you had a prefect stay with us :). Thank you so much for sharing this 5 star experience on here. I do hope we can welcome you back in the future and we look forward to doing so. Jacqui & The Canary Wharf Family

...

Nota Tripadvisor 5.0/5

bleezy08 Avaliação com certificação TripAdvisor

Nice places and excellent service and superior facilities. It's a nice place for couples and also the view of the city is nice. I went there with my friend and the bed is comfortable for both of us... I recommend you go there..

We love our 5 star review bleezy08 thank you so much for sharing with us. We are thrilled you had a great stay with us and of course the views are beautiful. I am sure we will be welcoming you back soon. Jacqui & The Bokan family

Executive room

Nota Tripadvisor 3.0/5

thompsonstuart Avaliação com certificação TripAdvisor

Booked executive room online showed a spacious room not the room we got looked like the superior double with city view was disappointed the picture online shows bigger window with sofa to sit on we got a smaller window and a chair

Thank you for your review about your recent experience with us. Not all of our rooms have the exact same layout, I am sorry that you were disappointed. I hope we can welcome you back soon. Jacqui McMillan - General Manager

8

Nota clientes Avis 4.0/5

Filipa N. Casais - Comentários confirmados de ALL

Foi radiante , incrível Simplesmente eu o meu parceiro tivemos uma optima estadia . Obrigado ☺️

Exmo Senhora n., Agradecemos os seus comentários no seguimento da sua estada no Novotel London Canary Wharf. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Anna & The Novotel London Canary Wharf Family ANNA MANAURO Rooms Division Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Tel:+ 44 (0) 20… || Hotel:+ 44 (0) 20… || Mobile:+ 44 (0… 549 Email: an… novotel.com accorhotels.com

Great hotel

Nota Tripadvisor 5.0/5

neilritchie77 Avaliação com certificação TripAdvisor

I have stayed a number of times with you and the experience is always the same - it’s awesome! Great room, great view and very nice staff - very friendly and accommodating Thanks again for a lovely stay in London

Thank you so much neilritchie77 for this great 5 star review, we love it. We are so thrilled that you enjoy staying with us and we look forward to continue to look after you in 2022. Jacqui & The Canary Wharf Family

Value for Money

Nota Tripadvisor 5.0/5

MG K Negócios - Avaliação com certificação TripAdvisor

The only issue I had is parking. As a suggestion Maybe Accor can have a deal with Britannia Hotel, next door to arrange car parking deals. Other than that everything was great, staff were excellent and helpful.

Thank you for your 5 star review, we just love it! I am sorry we don't have parking and we have tried a number of times to get local deals but we will continue to work on it :). I hope we can welcome you back soon. Jacqui & The Canary Wharf Family

Horrible

Nota Tripadvisor 1.0/5

icecreamandkisses Avaliação com certificação TripAdvisor

I’m actually sooo disappointed with my stay, I asked for a special room because it was my boyfriends birthday. The suite I was giving was tiny and nothing like the pictures and there was actually no view, she I asked for a room change she said ‘sorry we can’t do it’. The service was soooo disappointing. I just wanted a nice stay to celebrate a special occasion but that definitely wasn’t the case. When I asked for a late check out the lady looked kinda annoyed and I said leave it, so I asked someone else. Not only that the room right above us had their music soooo loud to the point me and boyfriend just couldn’t sleep for hours.h

I am sorry that you did not enjoy your stay. Our Executive suites which are on the top floors have great views so I have to assume you booked a studio suite which are on lower floors and this is on our website. We are unable to do upgrades to executive suites at the moment as they are booked so far in advance. We do have security who do floor walks and I am not sure if you called down to complain about the noise from another guest as if we had received the call we would have dealt with it. I hope you will give us another chance in the future. Kind regards. Jacqui McMillan - General Manager

Pride of Novotel

Nota Tripadvisor 5.0/5

mrsc0tland Avaliação com certificação TripAdvisor

Great hotel, really setting a high example of what a midscale hotel can offer. Great location and accessible from many different ways. View's unbelievable and worth the rate. Breakfast offers a wide range of items, more than enough for us.

We love being the Pride of Novotel, thank you so much for this beautiful compliment and of course we are thrilled you enjoyed your stay with us so much. We look forward to welcoming you back soon. Jacqui & The Canary Wharf Family

Wonderful experience

Nota Tripadvisor 5.0/5

Fearless16366616898 Avaliação com certificação TripAdvisor

Was a beautiful place and a wonderful experience, would definitely go again , very relaxing and chilled hotel also the swimming pool was lovely and clean. It was all around great would definitely recommend to all my friends and family.

We are thrilled you had a wonderful experience with us Fear;ess16366616898. I am glad you had the chance to relax and chill out especially after the time we have all had recently. I hope we can welcome you back in the future. Kind regards. Jacqui McMillan - General Manager

A stay in heaven

Nota Tripadvisor 5.0/5

kyycpt Avaliação com certificação TripAdvisor

This is the 3rd time I’ve stayed here but the first time I’ve stayed for a birthday. The hotel always has a fresh atmosphere and perfect vibe whenever I’ve come to stay which is why I’ve recommended it so many times to so many people. When I arrived I was greeted very warmly by the receptionist, Ana. She was very welcoming and wished me a happy birthday (which I thought was very pleasant). After checking in, it was time to head to the room which was a complementary upgrade to an executive room on the 32nd floor, courtesy of the lovely General Manager, Jacqui. Inside it had the frosted privacy glass on the bathroom window (which I have not seen at another hotel before), a speaker, 2 robes and 2 slippers, a birthday card and a very nice chocolate (thank you). I stayed for 2 nights and both were very comfortable. I highly recommend this hotel in particular. Thank you again for a lovely stay. Ky.

Thank you so much Ky for this beautiful review, I am so proud to read it and delighted you have shared your experience with us. I know we will be welcoming you back again soon. Jacqui & The Canary Wharf Family

Perfecta

Nota clientes Avis 5.0/5

Jaime C. L. Negócios - Comentários confirmados de ALL

Excelente

Dear Jaime, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Anna & The Novotel London Canary Wharf Family ANNA MANAURO Rooms Division Manager NOVOTEL LONDON CANARY WHARF 40 Marsh Wall, E14 9TP, LONDON, UK Tel:+ 44 (0) 20… || Hotel:+ 44 (0) 20… || Mobile:+ 44 (0… 549 Email: an… novotel.com accorhotels.com

Unfortunately Very Average

Nota Tripadvisor 3.0/5

nickgstewart Avaliação com certificação TripAdvisor

From the moment you arrive you'll realise the staff are very disinterested in either welcoming or servicing the customers. The hotel and rooms have a lot of potential but need maintenance (a light socket was literally half hanging out of the ceiling, bed was awful, etc). The service and management is just very poor. The pool is good though! Definitely the best part of the Hotel.

I am sorry that we let you down nickgstewart. I do hope we get another chance in the future to welcome you back. Jacqui McMillan - General Manager

Great stay

Nota Tripadvisor 5.0/5

Barry2Day Avaliação com certificação TripAdvisor

Excellent stay at Novotel Canary Wharf as per usual. Stayed with my wife for a short break in the city and of course to have the opportunity to try Bokan's new taster menu. The service was excellent across all departments of the hotel but in particular wanted to thank Nicolas and Thierryny (the Bokan team) for their excellent service

We loved reading your review Barry2Day, I am thrilled that once again you enjoyed your time with us and that you had the chance to try our new tasting menu which is fabulous. I am sure we will be seeing you again soon. Jacqui & The Canary Wharf Family

Very enjoyable stay

Nota Tripadvisor 5.0/5

jp0958 Avaliação com certificação TripAdvisor

The room and facilities were fantastic. The service was very good on the whole but a couple of times staff were unhelpful when it wasn’t their job. I would stay again as it didn’t dampen the experience as a whole and some of the staff were superb!

We are so pleased with our 5 star review jp0958 and that you had a superb time overall. We are looking forward to welcoming you back in the future. Jacqui & The Canary Wharf Family

Great stay in Canary Wharf!

Nota Tripadvisor 5.0/5

dionnetamla Avaliação com certificação TripAdvisor

Great location & views! Especially at breakfast & over cocktails. We had a junior suite (on the 7th floor, check when choosing your room as it gives you the info but we missed it) but we still had a good view & we were staying 2 nights so it was more important for us to have more space and comfy area to lounge!

Thank you for your 5 star review we are thrilled that you enjoyed your stay with us so much and enjoyed the suite on the 7th floor. I hope we can welcome you back soon. Jacqui & The Canary Wharf Family

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