信息短信

惠灵顿索菲特酒店 5 星

客户意见评级 4.6/5 8,709 评论

安心悦界(ALLSAFE)认可酒店

预订此酒店
1

保证最优惠房价

怎么运行的?
惠灵顿索菲特酒店
在地图上看
+ 20 服务

酒店其他优惠

  • ALLSAFE - Bureau Veritas accredited

  • Jardin Grill restaurant. Beloved by locals and guests alike.

  • La Serre Bar. A chic lounge bar, specialising in local gins.

  • Club Sofitel executive lounge.

  • Qualmark Gold Star Sustainable Tourism Rating

酒店及周边服务

从 14h00 办理登记入住手续

从 11h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 全禁烟宾馆
  • 使用空调
  • 接待处全天候开放
  • 提前入住/延迟退房 付费服务
  • 干洗/熨烫 付费服务
  • 换汇
  • 行李员
  • 礼宾服务
餐饮
  • 早餐 付费服务
  • 1 餐厅
  • 1 酒吧
  • 客房服务
休闲和活动
  • 健美中心
  • 水上游览
商务服务
  • 3 会议室
  • Web Corner on a Mac
  • 自助商务中心
  • 提供复印/打印服务

酒店位置

惠灵顿索菲特酒店

11 Bolton Street
6011 惠灵顿
新西兰

电话: +6444722001

传真: (+64)4/4722550

从 14h00 办理登记入住手续

从 11h00 办理退房手续

  • 乘飞机

    WELLINGTON AIRPORT 达到 8.7公里 / 5.41 英里

  • 乘火车

    WELLINGTON RAILWAY 达到 0.75公里 / 0.47 英里

GPS :-41.279693, 174.774617

我们的客房

惠灵顿索菲特酒店的全新精品奢华客房采用奢华装饰,由专属设计师设计,均可欣赏花园或城市景观。每间客房都配备索菲特 MyBed 寝具、法式卫浴设施、个人奈斯派索咖啡机和智能电视。

酒店餐厅和酒吧

JARDIN GRILL

美食类型: 国际

The upmarket, relaxed restaurant is ideal for elegant dining. Guests can also choose to gather with friends, clients and colleagues around the fire pit or sheltered alfresco courtyard.

THE GREEN ROOM

绿色客房是享受便餐或美味饮料的理想休憩之所。这是悬浮在繁华喧嚣的市中心上空的一个别具风味的时尚天堂。

非合约照片

  • 周一 关闭
  • 周二 关闭
  • 周三 关闭
  • 周四 关闭
  • 周五 关闭
  • 周六 关闭
  • 周日 关闭

您的会议和活动

我们的会议室

  • 会议室数量:3

  • 最大面积:78 平方米

  • 最大容量:80 个人

  • 最大宴会容量:48 个人

了解更多信息


惠灵顿索菲特酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.6/5

8,709 评论

TripAdvisor 评级 4.5/5

594 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

A Great Hotel For Wellington

Tripadvisor 评级 5.0/5

Leithstreet 18/08/2021 经 TripAdvisor 认证的评论

My wife and I found this Hotel and its staff meet all our expectations of a 5 Star Hotel. Food was fantastic with a great choice; service was efficient and quick at all levels and the staff were very helpful. A great 3 nights that we will repeat at the same hotel. Only negative was the positioning of the lounge light switch which meant you had to walk past chairs and tables etc to turn the light on in the dark and this was a top suite. Everything else great.

位置好,新,干净

客户意见评级 3.5/5

匿名 情侣住宿 - 13/05/2021 所有已确认评论

还不错。可惜酒店没有自己的停车位。再有就是很奇怪双人房只提供一张椅子。

Bonjour Zhuang, We very much appreciate your comments regarding your stay at the Sofitel Wellington. Thank you for sharing your experience with us. We truly hope to have the opportunity to welcome you back once again and provide you with the true Sofitel Wellington experience. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

位置好 住的很好

客户意见评级 5.0/5

Eric S. 家庭住宿 - 27/04/2021 所有已确认评论

舒适 符合标准

Club Lounge and Club Room

Tripadvisor 评级 4.0/5

kiwitripaway 20/04/2021 经 TripAdvisor 认证的评论

Staff were very pleasant at all times. We were on the 8th level in what was a Club Room. It appears Club Rooms may be scattered throughout the hotel. Having experienced club rooms in sister hotels and in other branded chains the room we were allocated was at the lower end of the scale. It was a little roomier than a standard hotel room. Bathroom amenities were lovely. There was no bath in this room which was both a surprise and a real disappointment. The afternoon club lounge drinks and nibbles were very nice. Breakfast was about as good as it gets. The Club Lounge is on the ground level.

Dissatisfaction

Tripadvisor 评级 2.0/5

Geoy22 14/04/2021 经 TripAdvisor 认证的评论

Mulfunction toilet in the room and dirty cups at Sofitel club lounge have been a disappointment for a 5 star reputable hotel. Limited choice of finger food and snacks at club lounge. Lack of expected facilities for a 5 star hotel as only gym available on site. Not a recommended venue for special occasions celebration. However, Excellent location and breakfast.

Sofitel stay

Tripadvisor 评级 5.0/5

blairfamily404 10/04/2021 经 TripAdvisor 认证的评论

Very nice hotel that is central to downtown with shops and water front in walking distance. The service was excellent and the room was presented perfectly, as you expect from a 5 star hotel. The bar had a good range of nice quality beers and wine.

Standards are slipping

Tripadvisor 评级 3.0/5

Bob H 01/04/2021 经 TripAdvisor 认证的评论

Seems the Accountants have taken over. Definitely a reduction in standards and service. No longer are the bar staff interested in serving you at your table, you have to plead at the bar. Coffee seems to be procured from around the corner, or at least it takes that long to be delivered to the table, 30 minutes for a simple breakfast is ridiculous. Compared to other Sofitel's around the world the standard here is just not cutting it.

Great stay

Tripadvisor 评级 5.0/5

Pacifico S Business - 18/03/2021 经 TripAdvisor 认证的评论

I have been back a couple of times for business and personal travel, and Sofitel Wellington has never failed to provide excellent service. Staff members are friendly, with cheerful faces, and very helpful.

Bonjour Kia ora Pacifico S , Merci, Thank you, Nga mihi for your kind words and maanaki, support for our hotel and our team. Your time and money spent with us, and your words of encouragement are appreciated and help our scorecard which we share with our team and ultimately drives our better performance. Kia hauora, Be well, from our whole team at Sofitel Wellington, Raymond Faulkner, GM

Perfect as always

Tripadvisor 评级 5.0/5

Jules L Business - 14/03/2021 经 TripAdvisor 认证的评论

Every time we arrive at the Sofitel we are treated like long lost family - everyone welcomes us with a huge smile and they all take care of our every need without us having to ask. We are just so lucky to be so well looked after. Thank you.

Bonjour Kia ora Juls L, Merci nga mihi for your kind words Jules. We treat you like whanau, because you are whanau Jules. Your return custom, and your happy cheerful disposition are what makes hotels the places of joy and light they should always be. Take care, travel well and I look forward to another catchup when next you return Jules, Raymond and team.

Amazing Beds

Tripadvisor 评级 5.0/5

ErinHope 09/03/2021 经 TripAdvisor 认证的评论

Sofitel have the most comfortable beds and pillows and the rooms are so quiet, I wish we could have stayed longer. Delicious breakfast the next day aswell. We opted for room service for dinner after a very long day of traveling--also a delicious meal. Would absolutely choose the Sofitel for our next visit to Wellington.

Bonjour Kia ora ErinHope , Merci, Thank you, Nga mihi for your kind words and maanaki, support for our hotel and our team. Especially with someone so experienced as yourself (based on your review history), its an enhanced value for our team to receive such detail, affirming comments. Globally our company has invested in the Sofitel mybed concept because the one thing a hotel should promise and keep, is a good nights sleep. Im also grateful you praise dour Room Service offer, the menu selection is limited by my own assertion, but the quality of the food and the detail of presentation has to align with our luxury standard and I appreciate your kind words to celebrate it. I look forward to your return to this magnifique city, Wellington. Merci, nga mihi, Raymond Faulkner GM

Elegant and quiet hotel in convenient city location

Tripadvisor 评级 4.0/5

filkinwood 18/02/2021 经 TripAdvisor 认证的评论

A quiet and sophisticated hotel in a convenient location to Parliament buildings and the railway station. Let down by waitresses in restaurant at breakfast but otherwise service was of a high standard. Check in and out quick, friendly and efficient.

Bonjour Kia ora Filkinwood , Merci, Thank you, Nga mihi for your kind words and maanaki, support for our hotel and our team. You have provided excellent reference points for future guests to choose our hotel on location, and I appreciate you sharing that. I also note your feedback about our F&B service. I apologise for the delayed response, I know since your stay we have had the same people mature in their service experiences so I hope this has improved our performance Filkinwood. Travel well, be well, Raymond Faulkner, GM

WEEKEND STAY

Tripadvisor 评级 5.0/5

V6697RTsandyc 12/02/2021 经 TripAdvisor 认证的评论

This is a beautiful well set out Hotel, The staff are very helpful and friendly, The location isn't too bad either however parking is a bit of an issue and one must take the pricy valet parking as virtually the only option. The restaurant is very popular and offers nice foods and beverages.

Bonjour Kia ora , Merci, Thank you, Nga mihi V669RTsandyc for your kind words and maanaki, support for our hotel and our team. Firstly my apologies in the delay in responding to your very kind words. Your time and money spent with us, and your words of encouragement have been shared with our team and I know will embolden them to do more and be more for our guests. Merci again for your patience and courtesy V6697RTsandyc, Raymond Faulkner, GM

Weekend break

Tripadvisor 评级 5.0/5

pomwis 30/01/2021 经 TripAdvisor 认证的评论

Check in was very efficient and friendly, valet parking was easy. An upgrade room was given and due to our Accor status we were given lounge access, welcome drinks, welcome nibbles in the room and breakfast for three days. We had excellent service apart from a small hiccup regarding dinner booking but was rectified quickly. Some young staff seemed to require a little direction but Oscar the barman was the model of great service Overall we had a relaxing break and will definitely do it again.

Bonjour Kia ora , Merci pomwis, Thank you, Nga mihi for your kind words and maanaki, support for our hotel and our team. Your time and money spent with us, and your words of encouragement will be shared with our team and I know will embolden them to do more and be more for our guests. I do note your feedback about some of our new staff. We have a comprehensive onbarding program but it takes some time to move our people through the program but we expect them to be fully conversant with our service standards at the end of this. I appreciate your patience and understanding. Im also pleased we recognized your loyalty standard with the noted upgrades. And thankyou for recognizing our Oscar, we have recently made Oscar a Supervisor to reflect the very service you have highlighted. Kia hauora, Be well, from our whole team at Sofitel Wellington, Raymond Faulkner, GM

Love coming back

Tripadvisor 评级 5.0/5

Allanh50 29/01/2021 经 TripAdvisor 认证的评论

We love returning to the Sofitel. Fairly central with easy and close access to buses and trains if you want to get around without driving. Ask Oscar at the bar to mix you up one of his signature cocktails.

Bonjour Kia ora Allanh50 , Merci, Thank you, Nga mihi for your kind words and maanaki, support for our hotel and our team. Especially with someone so experienced as yourself (based on your review history), its an enhanced value for our team to receive such detailed affirming comments. And as usual and as we know, Oscar is a brand on his own and your comments continue to celebrate him. Merci Allanh50. Raymond Faulkner, GM

Jardin Grill a hidden gen

Tripadvisor 评级 5.0/5

MrsDeeH 26/01/2021 经 TripAdvisor 认证的评论

This was my 2nd stay at the Sofitel Wellington and first time taking advantage of the Jarden Grill restaurant for dinner. The menu was excellent and all the dishes we ordered in the 3 course set price menu were delicious. We also had the breakfast the following morning and I really like how the buffet has been replaced with a menu to order your cooked option. You can still go up for continental options, but it felt much more sensible to limit people sharing an mingling in a common space. Much less wastage too which is nice. And buffet scrambled eggs are always a bit hit and miss. Ordering them made fresh is much better. The hotel is located near to the motorway and we were heading out of town the following day so that was convenient. We didn't use the valet parking as we arrived at 4pm so used street parking which is paid until 6pm (or 8pm depending on the day). You can pay by cc for parking and it's $4.50/hour plus a 50c transaction fee. Parking charges start again at 8am.

Bonjour Kia ora MrsDeeH, Thank you, merci, nga mihi for your valued and constructive feedback. Your comments provide good insight for future stayers and so thankyou for tabling such a detailed review of your entire stay that we can better represent ourselves. You have given other travelers valuable insight into our F&B offer and Im pleased to have recognized our decision to cook to order our hotel breakfast offer. Your feedback on valet parking and surrounding parking is also a big help to future travelers as well, it allows others to see the choice available to them and the flexibility that choice provides. Merci MrsDeeH, you have advanced the knowledge of our community. Raymond Faulkner, GM

Stunning hotel with great service

Tripadvisor 评级 5.0/5

julieeballantyne 13/01/2021 经 TripAdvisor 认证的评论

I overnighted at the Sofitel. Newly built, it was beautifully decorated and well fitted out. Bathroom had shower, no bath. Nespresso in room, very comfy bed, large flat screen TV, desk and separate armchair. View of the motorway from my room and a bit of traffic noise. It was expensive but very luxurious

Bonjour Kia ora julieballantyne , Thank you for taking the time to score our performance, every piece of information allows us to build our reputation,and enhance our guest experience. You have in particular helped to detail our hardware offer and you have fairly represented our price for value paid proposition. Thankyou julieballantyne for your honesty and openness. Travel well maam. Raymond Faulkner, GM

Great stay

Tripadvisor 评级 5.0/5

600DavidL 06/01/2021 经 TripAdvisor 认证的评论

We always stay at the Sofitel when in Wellington, the rooms are very comfortable and quiet , staff are friendly and helpful and we love eating in the restaurant where the food is contemporary tasty and always perfectly presented

Bonjour Kia ora 600DavidL , firstly thank you, merci, nga mihi for taking the time to provide feedback to ourselves and the wider community who read these ratings and make decisions based on them. I appreciate your kind validation of our Jardin Grill and your courteous understanding of our "authentic and lively F&B" proposition we strive for in Jardin Grill. And of course Im always pleased to hear and share the feedback about the key to our business, our people. Travel well 600DavidL, Raymond Faulkner, GM
客户意见评级 4.5/5

J 家庭住宿 - 05/01/2021 所有已确认评论

车位不太安全,不太满意。

Bonjour J, We very much appreciate your comments regarding your stay at the Sofitel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington

Enjoyable as always

Tripadvisor 评级 5.0/5

mandee0072020 31/12/2020 经 TripAdvisor 认证的评论

We miss the full menu at the Jardine Grill but the service continues to be great. We enjoy the turn down service and are looking forward to when it is reinststed. Staff service is excellent. Look forward to our next visit.

excellent

Tripadvisor 评级 5.0/5

murraybinning 21/12/2020 经 TripAdvisor 认证的评论

Great 5 star hotel ,great location in Wellington. All staff friendly and helpful. however lamb wasn't available on restuarant menu for the whole week, perhaps could have provided alternative.. Enjoyable stayand would recommend.

Bonjour Kia ora , Merci, Thank you, Nga mihi for your kind words and maanaki, support for our hotel and our team. I have noted your comment about the lamb, I do know that we were changing our menu over from December 19 and were running our stock down. I received other commentary from the Friday December 18, but I did not realize it was out for a week. I'm deeply sorry for this, especially since as New Zealand hotel Lamb is the one thing we must be able to provide. Its a signature dish for the whole country !!!!. I will communicate as required with our kitchen team. murraybinning Merry Xmas and sincerely have a safe and festive season and better times for us all in 2021. Kia hauora, Be well, from our whole team at Sofitel Wellington, Raymond Faulkner, GM

我们最新的 20 评论

合作伙伴包含 TripAdvisor

我们位于周边的其他酒店

我们位于 惠灵顿 的所有酒店