惠灵顿雅高美爵酒店 5 星

当天是圣诞节，当我到达酒店的时候没有人帮我打开车门，也没有人来拿行李，直到我自己拿完所有的行李，走进酒店也没有人来为我服务，我傻傻傻傻的站了几分钟，前台才让我去办理入住，我觉得这是非常粗鲁的，并且没有给我介绍酒店的设施，我对这次体验十分不满意，并且我感受到了对于中国人民他们并不是很欢迎，虽然没有表现很明显，但是，很不舒服。

Grand Mercure is lovely. It was so cold in Wellington that it felt like a white Christmas. The staff at Grand Mercure is very friendly. Nothing was any trouble. This was our second stay at Grand Mercure. We will be back.

The Grand Mercure is situation above Wellington City, at the bottom end of The Terrace. Conveniently located close to the city and government buildings. Rooms are comfortable and clean and the view is amazing day or night. Room rates are reasonable and the "garden to plate" concept from the restaurant is refreshing compared to the standard meals available at hotels. I'd definitely recommend a return stay at this hotel.

We arrived very late in the night to find I had booked the wrong date, but the night team on the desk helped with such ease, before I knew it I had a room and my bookings had been sorted. Check out was just as easy and helpful.

From the moment we stepped through the doors we felt special. The staff was incredible welcoming and helpful. Our room was comfortable and spacious. With the largest TV I have had in a hotel room. It was an added bonus for my husband that he could watch the Rugby World Cup live in the Bar or in our room. The restaurant was pleasant with good food and views. We had a couple of lunches and one dinner there. We had an early dinner on our last evening and took advantage of the Happy Hour. Reception and drive in entrance is on the 5th floor, so the lift to ground level made walking down to Cuba street and CBD easy and quick. I have absolutely no complaints and am full of praise of the wonderful staff. I used to travel for work, so have stayed in many hotels over the last 40 years, but Grand Mercure did something nobody has ever done before. After we got home they contacted me to let me know we had left something behind and offered to courier it to me. I know where I will be staying next time I go to Wellington.

Loved the location of this hotel, slightly out of the hustle which is perfect. Elevated so views from the suite we had. Suite was a perfect size, lovely en-suite with large shower. The bed was soooo comfortable it was hard to get out of in the mornings haha. Room service was superb. Highly recommend the restaurant for dining including breakfast. Service was impeccable from the time of check in. Nothing was too much trouble. Upon checking out and our car being delivered! I discovered that the staff had put a bottle of water in for our travel home. Will definitely be staying here again.

This hotel is amazing,absolutely loved our stay here. Super comfortable rooms,gorgeous decor,beautiful breakfasts,and thoughtful and friendly staff. This hotel is in a great location and easy walk to cuba street. Coffee and cocktails are superb here ,one of the nicest hotels in wellington .

The service was good. Although we found the room quite small, and not enough space at the closet for hanging our clothes, the bed was large and comfy and the service was superb. The staff are very friendly and welcoming.The view from our room was great.

My stay at the Grand Mercure in Wellington was like being at home, but better. The team was both friendly and helpful, more so than I normally experience in a hotel, and at all times made me feel that the guests were friends rather than just paying visitors. Well done!

I often stay at this hotel in Wellington and am looked after very well each time. Was warmly welcomed on arrival and was upgraded to a suite, which was not expected but greatly appreciated. The dinner menu and bar service is excellent with friendly and knowledgeable wait & bar staff. Good fitness centre and sauna. Very good value for money and if you have an electric vehicle, the parking costs are free

My first overnight stay in Wellington for many years and first stay at the Grand Mecure. Really lovely welcome from the ladies at check-in, thank you. A nice upgrade to a larger room and lovely welcome gift, again, thank you.

We booked at short notice as it was for a funeral. We arrived from Auckland at tea time. We were greeted by very friendly staff. Efficient check in. Car valet parked. Compliment drink in the bar. Car always bought up immediately it was requested. Fresh bottle of water each morning in the car. The rooms are decorated beautifully. Great stay, good on Grand Mecure Highly recommended.

We have been regular patrons of Grand Mercure in Wellington, having stayed here about 15 times in the last three years and each time it has been absolutely impeccable - except for this occasion which is the first time we have had any cause to be even mildly critical. We usually get a complimentary upgrade but this time we didn't (we appreciate this will only happen if an upgrade room is available). There is normally a small welcome platter in the room together with a greeting card, but this arrived a couple of hours after we booked in (I had already checked in online the night prior to our arrival, so our arrival time should not have been a surprise). And there was a lot of ambient noise from neighbouring rooms and also from adjacent properties. None of these matters are "biggies" but were sufficient in the aggregate for us to remark on them to each other. Everyone has a "bad hair day"; let's hope next time everything is back up to the customary high standard.

I have stayed at this hotel several times, when it was just a Mercure - and every time I said it needed refurbishing. Well, now it has been fitted out as a Grand Mercure. Loving the blacks in the decor. Reception staff very friendly and efficient, especially Max from France !

Chic but yet quite a classy hotel. Love the black walls and the new refurbished looking of the hotel. Hotel breakfast can be changed everyday. Otherwise its quite boring to have the same breakfast buffet. Bit nevertheless its tasty. Me and brother stayed on 9th floor. The top floor. Thank god. Such a awesome view! Just love it.