惠灵顿瑞享酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 2,427 评论

保证最优惠房价
惠灵顿瑞享酒店 - Image 1
惠灵顿瑞享酒店 - Image 2
惠灵顿瑞享酒店 - Image 3
惠灵顿瑞享酒店 - Image 4
345 The Terrace, 6001 惠灵顿, 新西兰

描述

酒店其他优惠

  • Within walking distance to Aro Valley, Te Papa, art galleries and museums

  • Complimentary Chocolate Hour for guests

  • Forage Kitchen + Bar serves breakfast, lunch, dinner, and bar service daily.

  • Features eight well-appointed meeting and event spaces

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

惠灵顿瑞享酒店

345 The Terrace
6001 惠灵顿
新西兰

GPS:-41.293532, 174.769526

电话
传真 +64 4 385 2119

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

FORAGE KITCHEN + BAR

FORAGE 餐厅 + 酒吧俯瞰充满活力的 Te Aro，那里拥有惠灵顿最精致的菜肴和艺术美食。FORAGE 餐厅 + 酒吧采用新西兰特有土地生长的食材，并且向我们讲述着农场的故事。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  2,427 评论

TripAdvisor 评级  4.2/5  547 评论

Disappointed.. expected so much more

Tripadvisor 评级 3.0/5

louisecory 经 TripAdvisor 认证的评论

Apart from the paint work in the room (black with some gold lines) and a small velvet covered chair in the corner there was nothing “luxury” I found with this hotel. The bathroom was very small and the door didn’t close all the way. There was a smart TV but only a few channels, no satellite, no Netflix no good things to watch. The complementary coffee was not topped up our entire stay. The shower wash was not filled , ran out on the first day and not filled the entire stay so clearly was not checked . The “chocolate hour” was nothing to write home about, it was a std chocolate fountain with some basic ingredients and the chocolates were not nice. Restaurant and bar is tiny. Asked for a room with a view and got a room right above the entrance looking directly into a set of townhouses. The air conditioner was extremely loud, we turned it off while we were in there. The beds were very comfortable and we slept well. Good black out curtains. They have a VIP elevator at the back of the building(city side) which you can use if going to town and you don’t have to go up the steep hill. Close to town. We were relocated to this hotel from our water front booking as they had to cancel. Requested view of city due to the change in our view and got booked in a room above the front entrance looking into town houses. Gave my card details on the phone and when I arrived no one had saved them. I expected so much more from this hotel

Staff are amazing, super comfy bed, quiet and dark. Plus if you are lucky to be there from 4-5pm it's chocolate hour!

Tripadvisor 评级 5.0/5

463debb 商务住宿 - 经 TripAdvisor 认证的评论

The staff, in particular John made my stay memorable, but all were amazing! The view of the city is spectacular. Easy walk into town and superb coffee at the restaurant every morning. The rooms are not big, but super comfy bed and block out blinds. It was very quiet, dark and dreamy.

Excellent service and a chocolate hour!

Tripadvisor 评级 5.0/5

AngieM301 经 TripAdvisor 认证的评论

I’ve stayed here a few times before and whilst there was great potential, the service was not yet 5 star. This trip was different. Over the last year the level of service has dramatically improved and nothing was too much trouble for the staff. They were always so lovely and helpful. The chocolate hour had some better offerings but could still be improved on by replacing some of the many plain moulded chocolates with some truffles and filled chocolates to provide variation and interest. The addition of a jar of something akin to Jaffas in the front reception lounge was a lovely touch! I would certainly recommend staying here and look forward to visiting again.

Great Example of True Hospitality

Tripadvisor 评级 5.0/5

DayTrip28084375853 经 TripAdvisor 认证的评论

I was supposed to stay at the Mövenpick Hotel Wellington, but unfortunately, I had to cancel my reservation for personal reasons. I had already sent the cancellation by email well in advance. However, on the original check-in date, I received a call from the hotel asking if I would still be arriving. I explained that I had already cancelled, but the next day, I noticed the charge had still been made to my card. I decided to visit the hotel in person to show the email proof of my cancellation. I was assisted by Mit, who was extremely kind and professional. He carefully listened to my situation, took ownership of the issue, and assured me I would receive an update within 48 hours. As promised, the matter was resolved, and the refund was processed. What stood out the most to me was Mit’s professionalism and genuine care. As a hospitality professional myself, I truly appreciate seeing such dedication—it was even inspiring. Thank you, Mit, for your excellent service and for upholding such high standards of guest care.

Dark, terrible and poor

Tripadvisor 评级 1.0/5

HonestReview998 经 TripAdvisor 认证的评论

This hotel is located on the terrace but has poor views. The hotel is presented as an upmarket property however it is a re-done property with dark corridors. We were to be upgraded, due to our Accor ALL loyalty status but staff refused despite the mid week stay during a quiet week. The bar has okay views, if you like looking into other people's houses. The biggest killer is the parking costs (valet). There is parking available but staff won't offer this charging $49 per day for parking. The car tyres had mud marks, as the car (rental) was run on the kerb by the parking staff. Overall, avoid this if you can.

Kia Ora HonestReview998, Thank you for taking the time to share your feedback. We’re sorry to hear that your recent experience did not meet expectations. If you can please share your details with me on mit.bhatt@accor.com would be appreciated. Our hotel features a contemporary dark-themed design, which many of our guests appreciate for its warmth and premium ambiance. As a 5-star property, we take great pride in both our service and product quality. Regarding your Accor ALL benefits, upgrades and other soft benefits such as early check-in or late check-out are always subject to availability. Without full details of your stay, it’s difficult to comment specifically, though there may have been high occupancy, public holidays, or blackout dates during your visit. Our bar offers pleasant views over Cuba Street and surrounding greenery. While we’re close to residential areas, this setting allows guests to enjoy a peaceful stay just moments from the city. Our valet parking rates are highly competitive for central Wellington, reflecting the convenience and security of on-site parking. Unfortunately, having empty spaces does not equate to complimentary parking. Lastly, our location does not naturally have mud or sand nearby, so we’re unsure how your car developed these marks, but we would be happy to investigate further. Kind regards, Mit Bhatt Front Office Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 715 评论 8.4/10 位置
  • 1,480 评论 7.9/10 房间
  • 1,628 评论 9.2/10 服务
  • 11 评论 7.7/10 上网
  • 772 评论 8.3/10 食物
  • 721 评论 6.4/10 舒适度
  • 417 评论 7.7/10 清洁度
  • 332 评论 8.7/10 氛围

支持方 Trustyou

我们在附近的其他酒店

我们位于 惠灵顿 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。