客户意见评级 4.3/5 7,935 评论
酒店参加 Planet 21 计划，积极推动酒店业可持续发展。
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来自 100% 认证入住过我们酒店客人的评论发现更多
ngaahi07 17/04/2021 经 TripAdvisor 认证的评论
Very clean, the cleaners come in through the day to tidy your room. The service was awesome although there was a bit of confusions as to how much my deposit was. The room was big enough for me and my friend but the bathroom was a bit too small but we made it work.
dianebrown191621 14/04/2021 经 TripAdvisor 认证的评论
We were disappointed when we asked for clean towels but were given The dirty ones folded back up. We also asked for our coffee to be replenished but that never happened by the cleaners or the receptionist. Very disappointed and won’t be staying there again.
Really unhappy with the service
Siananigan 10/03/2021 经 TripAdvisor 认证的评论
We paid at check in - and were not told an amount of $100 was reserved for our bond. Then we were checked out in error, a day early. Our room was not serviced. The desk staff person who spoke to us was condescending and unhelpful.
Great room, average experience.
mamadelicious2 05/03/2021 经 TripAdvisor 认证的评论
Went to reception to get checked in and find out parking details as we had requested these when booking. Went to park car and realised we couldn’t fit - we hadn’t been informed of a height restriction, on going out to the car I realised we also hadn’t been given our key cards to get up to room so back to reception to be told that there was a 2m restriction in the whole city (we are not from Wellington so weren’t aware of this) so had to park on street - meant we were up early to sort parking/ ended up leaving earlier then we had planned for. So unfortunately our stay ended up being a little disappointing. At least I know for next time to ask about height restrictions, we were refunded parking as we didn’t end up using. Room was clean and comfortable!
Great Location and Value
MichaelJG90277 02/03/2021 经 TripAdvisor 认证的评论
I stayed at Ibis Wellington for two nights so I could enjoy Wellington's fun and entertainment. Able to walk everywhere from my hotel I enjoyed all I wanted to do. The Ibis was very clean and the staff were outstanding.
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