Mercure Jakarta Pantai Indah Kapuk 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.4/5 814 opiniones

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Mercure Jakarta Pantai Indah Kapuk - Image 1
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Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta, 14470 YAKARTA, Indonesia

Descripción

Hotel aprobado por ALLSAFE

Extras del hotel

  • A 15 minutos en coche del aeropuerto Internacional Soekarno-Hatta de Yakarta

  • Acceso directo al centro comercial PIK Avenue Mall.

  • Fácil acceso a la reserva de los manglares, un campo de golf internacional y Waterbom Yakarta

  • A poca distancia a pie de los famosos puestos callejeros, el mercado y el marisco nocturno

  • Restaurante con impresionantes vistas a la bahía de Yakarta y al centro

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Localización del hotel

Mercure Jakarta Pantai Indah Kapuk

Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, North Jakarta
14470 YAKARTA
Indonesia

GPS:-6.110089, 106.740407

Teléfono
Fax +62 21 22571999

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Mascotas no permitidas
  • Servicio de transporte
  • Restaurante
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Servicio de habitaciones

NSNTR

El NSNTR cuenta con un moderno concepto Bistro & Bar internacional que ofrece platos de inspiración local y de Indonesia. Ofrece unas vistas increíbles desde la 8.ª planta.

Valoraciones de nuestros huéspedes

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Más información

Clasificación de ALL  4.4/5  814 opiniones

Valoración de TripAdvisor  5.0/5  2.280 opiniones

Great stay

Nota de Tripadvisor 5.0/5

Fendy F Valoración certificada de TripAdvisor

I enjoyed my stay here. Room is clean and comfortable. Breakfast was nice. The staff are very friendly and helpful. It's also very convenient since it's connected to the shopping mall. Overall I had a really great stay here and will be back soon.

Enjoyable stay

Nota de Tripadvisor 5.0/5

Andreas K Valoración certificada de TripAdvisor

Fun experience during my stay. Every staff here is really nice and friendly from security Suganda, Front desk team Wildan, lobby coffee shop Indah. They make my stay enjoyable. The room is small but comfy, the breakfast is nice but really crowded and dificult to find table. Overall really good experience with Mercure Hotel

❤️

Nota de Tripadvisor 5.0/5

johanth576i Valoración certificada de TripAdvisor

The lobby very beautiful and clean, also the staff very friendly and warm welcome. The room is clean and i love the view from the room, very enjoy and homey stay in mercure PIK, will be back very soon❤️

Good location

Nota de Tripadvisor 5.0/5

Ryan Hon R En solitario - Valoración certificada de TripAdvisor

Strategy location to everywhere. Very convenient to shopping mall. Easy to find shop and food around. Hotel room is clean and comfortable. Hotel has a beautiful lobby. My stay is comfortable and looking forward to be staying at here again.

Must Invest in the Basic Equipments

Nota de Tripadvisor 3.0/5

dirganfasa Valoración certificada de TripAdvisor

As a guest that was stayed here before with Mr. Yuda Tri Irwanda and Mr. Dosen Sinaga at the helm, this was a mixed-feeling review. Stayed here from 20-21 Nov 2023 and 22-24 Nov 2023. As a Gold Member (I didn't get any room upgrade) for both occasions. The housekeeping team, Nyoman and Sultan, changed my bed linen to the proper one, They did a great job. Danu from the NSNTR served me very well during my ala carte dinner, the liquor sequence came on time. The appetizer came late, the main dish came earlier. But it was not a big deal, overall Danu created a comfortable experience for me. Breakfast was a pain in the ass. On 21 Nov: Difficult to find a table, I asked for a cup of coffee, and it came around 15 minutes later. After I am done with my dishes. On 23 Nov: I sat near the buffet area, and the coffee came on time. On 24 Nov: Difficult to find a table, I asked for a coffee, one of the staff asked me to queue at the coffee machine. The problem is Mercure PIK only has 1 coffee machine that can serve Latte, another machine is only for black coffee. The waiting line for the Latte was long. This is a very basic investment needed for a Mercure Hotel. There is another "more expensive" barista-style coffee machine in the bar, but the staff told me that they can't serve Lattes from this coffee machine for the breakfast guests. I understand this machine is dedicated to a la carte guests, but if there is inflexibility due to a lack of regular coffee machine investment, that is so difficult for us as a guest. Since we need to rush for the morning meeting and spend most of our time waiting in line for the coffee. Ms. Irene from Guest Relations and Mr. Ega from F&B have talked with me about this matter. And I believe this situation has to be resolved quickly by 2024. I hope Accor Hotels can implement what IHG Hotels did by reserving some tables for Gold and Platinum members having their breakfast. Thanks, Fasa

Dear Dirganfasa, Thank you for taking the time to provide us with your feedback following your stay at our hotel. We are glad that you were pleased with the housekeeping team Nyoman and Sultan, also the service provided by Danu from NSNTR. At Mercure Jakarta Pantai Indah Kapuk, we strive to provide our guests with the best experience possible. Room upgrade will be provided once we have the rooms available, however regret to inform that we are unable to upgrade your room as we are running full house during your period of stay. We apologies for any inconvenience caused by the number of coffee machine units and long waiting lines. Our breakfast usually reaches its peak at around 8.30 a.m.–9.30 a.m. and will be less busy at other times; thus, if we are able to suggest, you might enjoy the breakfast during less busy hours. We had ordered two additional new coffee machines; unfortunately, they arrived after your departure. Currently, the three coffee machines are available to serve all the guests, especially during peak hours, and minimize the long queue. We take all feedback seriously and are dedicated to improving our services and facilities in order to meet our guests' expectations. We regret that you were not able to fully enjoy your stay with us and thank you again for bringing this matter to our attention. Please do not hesitate to reach out should further assistance be required in future stays. Thank you for being a loyal guest to Accor hotel and for choosing Mercure Jakarta Pantai Indah Kapuk as your second home and we look forward to welcoming you back again soon for better experiences! Kind regards Sean Halpin General Manager

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 440 opiniones 9.5/10 Ubicación
  • 690 opiniones 6.8/10 Habitación
  • 774 opiniones 8.8/10 Servicio
  • 10 opiniones 6.4/10 Internet
  • 383 opiniones 7.4/10 Limpieza
  • 245 opiniones 8.1/10 Comida
  • 172 opiniones 7.5/10 Desayuno
  • 141 opiniones 8/10 Ambiente

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Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (IVA e impuesto turístico) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.