Pesan informasi

Hotel ibis Mexico Alameda bintang 3

Catatan tamu Avis 4.2/5 6.529 ulasan

Hotel yang disetujui ALLSAFE

Pesan hotel ini

Kamar 1

Jumlah orang
Usia anak

Jaminan Harga Terbaik

Bagaimana itu bekerja?
ibis Mexico Alameda
Melihat pada peta
+ 8 Layanan

Keistimewaan hotel

Located along Av. Juárez, 10 minutes from the Palace of Fine Arts, 20 minutes from the Zocalo and Metropolitan Cathedral, minutes away from Av Reforma and Polanco, 7mi (11.3km) from Mexico City Airport

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Layanan di hotel dan sekitarnya

Check-in dari 15h00

Check out sampai 12h00

Layanan berbayar

Informasi layanan dan informasi praktis
  • Check-in online
  • WIFI/Akses Internet
  • Parkir dalam pribadi Layanan berbayar
  • Akses bagi tamu disabilitas
  • Hewan peliharaan diperbolehkan Layanan berbayar
  • 100% hotel bebas rokok
  • Memiliki penyejuk ruangan
  • Resepsionis buka 24 jam
  • Laundry
Katering
  • Sarapan Layanan berbayar
  • 1 Restoran
  • 1 Bar
Layanan bisnis
  • Sedia layanan fotokopi/cetak Layanan berbayar

Lokasi hotel

ibis Mexico Alameda

BALDERAS #49 COLONIA CENTRO
DELEGACION CUAUHTEMOC
MEXICO, D.F.
06050 mexico city
mexico

Tel: +52551000500

Faks: (+52)5510005000

Check-in dari 15h00

Check out sampai 12h00

  • Dengan pesawat

    APTO CD MEX BENITO Pada 11km / 6,84 mil

  • Dengan pesawat

    APTO CD MEX BJ Pada 11km / 6,84 mil

GPS :19.433369, -99.147717

Akomodasi kami

The new ibis room is modern and inviting and has everything you need: a large bathroom, modern decor, a comfortable bed with duvet, Internet and flat-screen TV with the best international channels. The new ibis room is modern and inviting and has everything you need: a large bathroom, modern decor, a comfortable bed with duvet, Internet and flat-screen TV with the best international channels.

Standard Room with queen-size bed

Kamar disabilitas
  • Maks. jumlah orang: 3
  • Wireless internet in your room

Standard Room with two double beds

  • Maks. jumlah orang: 4
  • Wireless internet in your room

Restoran dan bar kami

IBIS KITCHEN LOUNGE

Jenis hidangan: Internasional

  • Senin -
  • Selasa -
  • Rabu -
  • Kamis -
  • Jumat -
  • Sabtu -
  • Minggu -

IBIS BAR

A relaxing break in the bar: the Ibis bar is the ideal place for everyone to get together and enjoy a moment of relaxation at any time of day.

Foto non-kontrak

  • Senin
  • Selasa
  • Rabu
  • Kamis
  • Jumat
  • Sabtu
  • Minggu

Ulasan pelanggan kami untuk
ibis Mexico Alameda

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Cari tahu selengkapnya

Peringkat ALL 4.2/5

6.529 ulasan

tripadvisor

Peringkat TripAdvisor 3.5/5

646 ulasan

Ok for the price. Great location!

Catatan Tripadvisor 3.0/5

carl0slem0s Couples - 18/02/2020 Ulasan TripAdvisor tersertifikasi

It’s an Ibis with an interesting design. Nice looking and confortable. Ok breakfast, fresh fruit was really good. The location is excellent to visit Mexico City. Walking distance to historical city center sites.

Dear Carlos, We very much appreciate your comments and we are really happy for having had the chance to be part of your good experience in Mexico city. Looking forward to your next visit. Kind Regards, Ivonee Cortéz

Dirty and stinks

Catatan Tripadvisor 1.0/5

joaobcmatos Couples - 16/11/2019 Ulasan TripAdvisor tersertifikasi

We stayed at the hotel just overnight to take the NY flight the following morning. The neighborhood is awful, full of vendors in the streets and they somehow notice you are a foreigner and try to push you into buying their stuff. As you enter the hotel, it stinks like sewage. Very bad experience!

I am very sorry about your experience with the location of the hotel, we are working on the aforementioned topic, we are to order.

low level

Catatan Tripadvisor 2.0/5

luizclaudi0d Business - 17/07/2019 Ulasan TripAdvisor tersertifikasi

The localization is bad, next to the good places for the city, but the avenue is very dirty and loud. The internet did not work for 3 days and one of the elevators did not work every day. I like the IBIS brand is simple but very clear and good to the business, but in this Hotel did not fulfill the expected

Dear guest We appreciate the time it has taken to send us the comments about your stay at Ibis Mexico Alameda We greatly regret that your experience has not met your expectations; please let us send you our most sincere apologies. At Ibis, we strive to provide a quality service to each of our clients, so your comments are very important to us. Please be assured that we will take the necessary measures so that what happened in your stay does not happen again. We sincerely appreciate that you have shared this matter with us and we hope that you will give us a new opportunity to offer you an optimal service. Ivonee Cortez General Manager

Nice budget hotel in Mexico City

Catatan Tripadvisor 4.0/5

dccchiu Solo travel - 04/10/2018 Ulasan TripAdvisor tersertifikasi

Nice budget hotel in Mexico City. The room was very clean and the aircon was sufficent. The location was good and the Metro Station's entrance was just beside hotel. The hotel was also close to a lot of good restaurents in the area.

Dear Guest I appreciate the time you took to share your experience with other travelers. I am particularly pleased that we have met your expectations . My team and I work every day to offer our guests a great experience of comfort and relaxation. We hope your next visit will be as pleasant as the previous one. Sincerely,

MEXICO

Catatan Tripadvisor 4.0/5

Luiz Augusto de... A Business - 05/06/2018 Ulasan TripAdvisor tersertifikasi

Ibis Alameda - the shower room is very slippery - little choice of hot snacks - music system with a very high volume - very kind service staff - Could have a refrigerator in the rooms -in room had no safe

Thank you for your recent visit, we hope to see you soon !!!

Sup-par compared to other Ibis hotels

Catatan Tripadvisor 3.0/5

apzs Friends getaway - 04/04/2018 Ulasan TripAdvisor tersertifikasi

The bathroom was not clean. There were dirty hand marks on one of the walls. The other walls were haphazardly half painted, as if someone had started fixing up the wall and decided to leave the job in the middle.

Thank you for your comments, we are very sorry for what happened, rest assured that we will review the issue with the team of judges to avoid happening again, we hope you give us the opportunity to serve you better in the near future. regards

Bad customer service

Catatan Tripadvisor 2.0/5

natguzman Friends getaway - 03/12/2017 Ulasan TripAdvisor tersertifikasi

Before arriving to ibis, i sent an email to them requesting an additional bed as 2 other people were going to stay with me. When I arrived they said that they didn’t receive anything and all of the other rooms were checked out. So one of us had to sleep on the floor. The least they’ve could have done was provide us with extra bed sheets but we have to wait awhile until they finally had the courtesy to show up with them. Also, the whole payment process was a bit sketchy. I had to pay extra for the other 2 people. I would suggest to really checked your receipt to ensure they’ve charged you correctly.

Thank you very much for taking the time to share your comments regarding your stay at the ibis Mexico Alameda. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests.

Room was good but it was smelling

Catatan Tripadvisor 2.0/5

amitsE5112FG Business - 14/11/2017 Ulasan TripAdvisor tersertifikasi

Bath room was smelling and no bathroom spray was used, however other things were average. Further no cattle was ther in room. Location is good, bed was comfortable. Hotel should check the room individually for any problem

Thank you for taking the time to tell us about your experience at the ibis Mexico Alameda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely,

Great place to stay

Catatan Tripadvisor 5.0/5

adamd170689 Friends getaway - 30/08/2017 Ulasan TripAdvisor tersertifikasi

I had a very comfortable stay - the bed was comfy and the rooms are completely quiet with effective black out blinds at night. Great location - easy walking distance from the historic centre. The cleaning is also excellent - my room was kept so clean and tidy. Good power shower. Thank you very much,

We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. It is always a pleasure to receive positive feedback.

just one night stay before departure from the airport

Catatan Tripadvisor 4.0/5

MHJKT Solo travel - 28/02/2017 Ulasan TripAdvisor tersertifikasi

Arrived late at night and left very early in the morning. Approx 20 minutes from the airport. Compared with the hotel near the airport, this hotel offers better price and the distance was not a problem for me. The room was comfort as same as other IBIS hotel.

We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. It is always a pleasure to receive positive feedback. I will share your comments with our team Sincerely

Excellent Rooms but Poor Customer Service

Catatan Tripadvisor 1.0/5

92bladimirb Business - 24/02/2017 Ulasan TripAdvisor tersertifikasi

I spent almost one 25 nights on February 2017 at Ibis Alameda Central Mexico City, in the middle of my stay I did a 5 days business trip to Europe and the General Manager Ivonne Shulz didn't store my luggage while my short trip, then I had to carry all my one month luggage with me :-( . The excuse she told me was security politics, then a said that the same favor was was give me by the Novotel Monterrey Mexico last year and the Ibis Mourumbi Sao Paulo Brazil on 2015, the answer was each hotel has his owns politics. Another complain is about the payment form, I can't spent my last trip week bacause this hotel can't accept remote payment and my company from Venezuela can't do the payment from there :-). This type of payment was accepted in my previous booking of five months in Sao Paulo Brazil on 2015 and six months in Monterrey Mexico on 2016. Thanks for your attention and sorry about the length of my complain

Thank you for taking the time to tell us about your experience at the ibis Mexico Alameda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely,

Comfort and excellent location.

Catatan Tripadvisor 5.0/5

wilsonsjr Couples - 03/01/2017 Ulasan TripAdvisor tersertifikasi

Ibis Alameda permits you to stay few minutes from the most of Historic Center attractions. And you can get it at a fair price, comfort, plenty breakfast, kind staff, parking lot (at a cost), recoverig sleep and the "feeling like being home" given by every Ibis Hotel.

We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerrely,

Upseting for Ibis Hotel

Catatan Tripadvisor 1.0/5

Konrad S Business - 29/11/2016 Ulasan TripAdvisor tersertifikasi

Wi-fi wasn't working well - or wasn't working at all sometimes even though I was on the first floor - and I had to go to Starbucks to be able to work during my stay in Ibis hotel. I don't think I have ever met something similar.

Thank you for taking the time to tell us about your experience at the ibis Mexico Alameda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. If it gives us a new opportunity you will be able to verify that the WI-FI problem has been solved. Sincerely,

The Ibis Brand of Excellent Customer Service

Catatan Tripadvisor 4.0/5

MariaFrancescaNZ Couples - 07/11/2016 Ulasan TripAdvisor tersertifikasi

Like any Ibis brand in the world, this hotel carried that brand of friedliness, casualness and coolness. The location if perfect very close to Bellas Artes and within the Zocalo area (historic centre). The staff ensures your safety when taking taxis or any transport related enquiries. The breakfast and dinner package offered by the hotel is very very reasonable. The rooms are clean, bed linens and towels are crisp and clean. For the proximity to the city centre and the amount we paid for 4 days, this hotel was definitely value for money... I will definitely go back to this hotel again.

We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely,

Great location, decent price

Catatan Tripadvisor 4.0/5

stephscan Couples - 26/07/2016 Ulasan TripAdvisor tersertifikasi

My husband and I enjoyed our stay at the Ibis Alameda. We have stayed in other comparably priced hotels and budget hotels in Mexico City and this was our favorite by far. The beds are much nicer than in the other hotels we have stayed in. It is pretty clean and you get a discount when you join their club for free online. Only one morning we decided to have breakfast at the hotel. It was not as good as I had hoped for. The coffee was bitter and they only had American with caffeine in a machine that was only to be operated by the employees. Also, the had make your own chilaquiles and pozole but no chicken to put in either one. When I asked for chicken they said that today it was vegetarian style...i.e. No chicken. The fruit bar was nice and the sweet breads were ok. The papaya juice was tasteless but we liked the prickly pear water. Overall it was a good stay, just disappointed with the taste and quality of the breakfast. We would stay there again if the prices stay close to the same as what we paid.

We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thanks a lot

Perfect location

Catatan Tripadvisor 5.0/5

Teresa E Family - 07/07/2016 Ulasan TripAdvisor tersertifikasi

Close to Juárez exit 3 metro station and 5 plus city landmarks by foot. Excellent location,normal room and good price. The only bad thing is the breakfast. You can eat better and for less outside. There's also a mall close by with Starbucks and fast food rest.

We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. we hope your next visit will be as pleasant as the previous one. thanks a lot,

Fantastic stay at Ibis Alameda

Catatan Tripadvisor 5.0/5

denise281 Family - 02/07/2016 Ulasan TripAdvisor tersertifikasi

I had spent a very long time researching hotels for a family vacation to Mexico City. Ibis Alameda was chosen for its' location and price. I joined Accor Hotel loyalty program to get a better rate, and had excellent help from Mushtaq online, who made sure I could get the 2 bed room I needed. On arriving by taxi at the hotel, I was a little apprehensive as Calle Balderas is a little scruffy, with lots of traffic and food vendors on the street. Once inside, the reception was modern, clean and welcoming. The staff were excellent, friendly, helpful, good-humored. Our rooms were small but spotlessly clean with comfortable beds, air con, great sound insulation to the street, piping hot and plentiful water in the showers. Security was good with the room key allowing access to the hotel after 10.00 at night, to the floors during the day and night. Breakfast was available for 99 pesos and included eggs, beans, salsa, sometimes cooked meats, juices, yogurt, seeds and nuts, cereals, pastries, tea and coffee. Location was very good, with Plaza Juarez 2 mins walk away, Bellas Artes 10 mins walk, Centro Historico 10 mins walk, Zocola 15 mins walk. Metro Juarez was right next to the hotel giving us access to the whole city, for 5 pesos flat fare anywhere. I would like to praise all the staff. Yesiania, Monica, Emmanuel, Diana on reception. All the staff in the restaurant. all the cleaning staff. The security guard. Everyone was wonderful. I had to return after our time in Ixtapa, due to a mix up with my passport and without my family, and stayed for a further 4 nights, and felt perfectly safe and looked after. I would highly recommend Ibis Alameda, and to trying other Ibis properties around the world.

We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely,

I wouldn't stay again in this place!

Catatan Tripadvisor 2.0/5

monali619 Solo travel - 23/06/2016 Ulasan TripAdvisor tersertifikasi

I paid for buffet breakfast for a week and every day was the same, some days were ok and others not ok Lobby service definitely the worse, I asked for help on printing my boarding pass and they left me seating there for 20 min, they forgot about me, then when Monica helped me, she said with an attitude that I did everything wrong and I said well that's why I'm asking for help, she gave that look and a fake smile, it make me feel like an idiot 😕 Bottom line, I wouldn't stay there again and wouldn't recommend it.

Thank you for taking the time to tell us about your experience at the ibis Mexico Alameda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I hope that you will give us the opportunity to better serve you in the near future. Best regards

Service was not good, late check out asked but not communicated between the staff, nothing almost available at breakfast

Catatan Tripadvisor 3.0/5

patriceesp Solo travel - 18/05/2016 Ulasan TripAdvisor tersertifikasi

Service was not good, late check out asked by accorhotel status but not communicated between the staff so they woke up me, nothing almost available at breakfast, very slow service at the restaurant, only one elevator working. Compared to other Ibis, room is not at the best standards.

Thank you for taking the time to tell us about your experience at the ibis Mexico Alameda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards

Mexico

Catatan Tripadvisor 5.0/5

goncam4 Couples - 22/03/2016 Ulasan TripAdvisor tersertifikasi

This hotel is very well located, close to museum and down town. It is easy to move for many places and atrattions on the city. I will be back next time in Mexico City. I recomend for business or vacation. .

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