Mercure Newcastle Airport 4성

고객 평점 (ALL 평가) 4.6/5 611 리뷰

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Mercure Newcastle Airport - Image 1
Mercure Newcastle Airport - Image 2
Mercure Newcastle Airport - Image 3
Mercure Newcastle Airport - Image 4
2 Williamtown Drive, 2318 WILLIAMTOWN, Australia

호텔설명

호텔 추가 정보

  • Centrally located between Newcastle & Port Stephens

  • Close to Quad bike adventures on Stockton beach

  • Newcastle Airport has 9 destinations with direct flights

  • Car parking available (cost applies)

숙박

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호텔 위치

Mercure Newcastle Airport

2 Williamtown Drive
2318 WILLIAMTOWN
Australia

GPS:-32.810072, 151.843465

전화
팩스 +61 2 4033 8900

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

MACH ONE

Mach One Restaurant and Bar is open daily for breakfast & dinner. The fully licensed bar also has an extensive selection of tap beers and local wines.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  611 리뷰

TripAdvisor 평가  4.5/5  338 리뷰

Would give 10 stars if I could

트립어드바이저 평점 5.0/5

AJ J TripAdvisor 인증 리뷰

One of the best hotel experiences to date. I travel weekly for work throughout Australia and the service, cleanliness and staff friendliness of this hotel tops them all - including Crown Casino and other 5-star venues. Room was spotless with a very comfortable bed and the food was incredible! You would think you were feasting on pricey Melbourne cuisine, as opposed to that of a very reasonably priced airport hotel restaurant! All should aspire to this standard.

Dear ajj-76 Thank you very much for your 5 Star Review! We're so pleased you enjoyed your stay with us. We always strive to deliver excellent guest service so it's great to hear your feedback. I'm sure our Executive Chef will be pleased to know his food gives Melbourne a run for it's money! Thanks again for your review and we look forward to seeing you again. Kind regards

An unsatisfactory choice

트립어드바이저 평점 1.0/5

GregB842 TripAdvisor 인증 리뷰

As we had an early flight, we thought we would stay close to the airport. We booked before we arrived, but the check-in process was cold & dismissive. I requested a high floor with a view of the airport. We were allocated a room on the roundabout entry to the airport precinct on the 1st floor. We entered the room which had a heavy smell of cigarette smoke from the previous occupiers. The doona on the bed was thin with all the padding pushed down to the feet. The hotel was isolated & there was no ability to shop for some basics, Our experience was less than satisfactory. We requested a shuttle drop-off but were told the shuttle bus outside was not operating.

Dear GregB842 Thank you for your review. We always strive to deliver excellent guest service so I'm sincerely apologetic we didn't meet your expectations on this occasion. In response to your concerns, whilst we always try to accommodate guest requests, we, like other hotels, cannot guarantee them. We do not actually have rooms with a view of the airport and do not advertise as such. I'm sorry that you smelt cigarette smoke however the entire hotel is smoke-free. I find it odd that you didn't report any smell and yet gave us 4 stars for cleanliness. The same with your doona. If your room was that unsatisfactory you could only give us 1 star for your stay, you should have let Reception know so that we could room move you. In regard to the shuttle, we do not advertise this service however there are a couple of options for guests to get to the airport. We obviously can't change our location as we are an airport hotel and, in my experience, all airport hotels are isolated to some extent. In comparison, I'd say you'd be hard pressed to find any shops near Sydney Airport. Everything we have available and that we can offer is on our website. May I suggest if you were looking for all of the things you say we didn't deliver, you perhaps should conduct more research before you book. Thank you for your comments. Kind regards

Pleasant overnight stay

트립어드바이저 평점 4.0/5

dali25 Couples - TripAdvisor 인증 리뷰

Very handy as close to the airport. Greeted at Reception. Room nice and clean, large windows, nice bathroom with environmental products. There is a restaurant and bar area where we had dinner, rally good food and they also do room service meals. Restaurant staff and chef were great with my allergies. Check in and check out was easy. Reception obtained a taxi for us very quickly.

Dear dali25 Thank you very much for your review of our hotel. We're glad you enjoyed your stay with us and you found the food so delicious! We too think our menu is scrumptious. Hopefully we will see you again soon. Kind regards,

Convenient and Quiet

트립어드바이저 평점 3.0/5

car0leb66 TripAdvisor 인증 리뷰

This Mercure Hotel is not too far from the highway travelling south and in the Accor group so has the Accor benefits. It was convenient and quiet even though it is right next to the airport. It has double glazing so you don't hear a any planes. The rooms were clean and well appointed. The staff were helpful and friendly. It had a gated carpark. It was a little more expensive than we are used to but it was what it was at the last minute.

Dear car0leb66 Thank you for your review. We are pleased to hear that you enjoyed your stay with us. We would like to have known what would have given us a better rating than 3 stars. If it was the price of the room, that is something that you had control over booking and we could not have assisted with. Kind regards

Great customer service

트립어드바이저 평점 5.0/5

Mickey K TripAdvisor 인증 리뷰

Marcus was simply impeccable with his customer service and accommodated every one of my needs. I travel a lot for work, and without hesitation , I would say Marcus has easily been one of the nicest humans I have met on the front desk.

Dear 367mickeyk Thank you very much for your 5 Star Review of our property. We're so pleased to hear you enjoyed the level of customer service we try to deliver to all of our guests. It would be our pleasure to accommodate you again soon. Kind regards

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 166 리뷰 8.2/10 위치
  • 289 리뷰 8.6/10 객실
  • 382 리뷰 8.8/10 서비스
  • 208 리뷰 8.2/10 레스토랑
  • 141 리뷰 9.1/10 청결도
  • 46 리뷰 3.6/10 가격 대비 가치
  • 39 리뷰 7.9/10 조식
  • 33 리뷰 10/10 분위기

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주변에 있는 다른 시설

Williamtown 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.