머큐어 뉴캐슬 4성

고객 평점 (ALL 평가) 3.8/5 1,780 리뷰

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12 Steel Street, 2302 NEWCASTLE, 호주

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호텔 위치

머큐어 뉴캐슬

12 Steel Street
2302 NEWCASTLE
호주

GPS:-32.92733, 151.76349

전화
팩스 0/00000000

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

DISTRIKT PRESS CAFE

디스트릭트 프레스 카페는 영양가 있는 음식과 부드러우면서도 활기찬 장식으로 꾸며진 내 집 같은 공간입니다. 가벼운 식사를 위해 들르시든, 시그니처 메인 요리와 맛있는 디저트를 즐기시든, 모든 기분과 상황에 맞는 특선 요리가 준비되어 있습니다.

고객 리뷰

고객 리뷰

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자세히 보기

ALL 평가  3.8/5  1,780 리뷰

TripAdvisor 평가  2.8/5  40 리뷰

Good location but that is it...

트립어드바이저 평점 1.0/5

Douglas L TripAdvisor 인증 리뷰

Mercure Newcastle is located in a very convenient location and has access to parks, shopping centres and amenities. However, the hotel itself is a big disgrace and by far the worst Mercure that I have ever been to and is in desperate desperate need of a makeover. For a supposed 4 star hotel, there were cracked tiles in the bathrooms, scales/mould over the tap heads, and worst of all DEAD COCKROACHES in the room! When we raised this to reception, they said that this was normal and offered to clean the room for us. There was no empathy or offer to change rooms or to give us a place to have a meal while we wait for the room to be cleaned. My partner had to fight to have the room changed and even then, the other room smelled as damp and dusty on the windowsills (minus the cockroaches). Mercure really needs to re-assess this site and how it manages its rooms as well as customer service. This place has really put a sour taste in my mouth on whether I continue staying with the Mercure brand.

고객 평점 2.5/5

Ju H. K. 가족 - 전체(All) 통지 확인

두번의 방문을 했다. 가격과 위치가 매우 좋기 때문이다. 하지만 직원이 적어서 그런지 응대도 느리고 그들은 지쳐보였다. 그리고 너무 너무 노후되었으며 수압이 낮아 샤워가 불편했다.

Don’t stay here! Room was filthy

트립어드바이저 평점 1.0/5

Geeman63 TripAdvisor 인증 리뷰

This has to be one of the saddest and most disgusting Accor hotels. Despite paying in excess of $250 for the “privilege” the room I was allocated stank of cigarette smoke (it shouldn’t) and was filthy. See pics. Avoid this property at all costs.

Off to a bad start

트립어드바이저 평점 2.0/5

Ron B TripAdvisor 인증 리뷰

On arrival at 3pm we were told there were no parking spots available despite seeing 5 empty spaced from where we sat in the car. The staff member told us these had been reserved by guests staying more than one day despite the booking saying spots could not be reserved. I have stayed in hundreds of motels and have never been able to reserve a car space. We had to park in a shopping centre carpark so distance away. Also the "recent renovations" were merely some coating applied to the bath and tiles in the small bathroom.

Poor old and bad service in the restaurant and bar

트립어드바이저 평점 2.0/5

Michael M TripAdvisor 인증 리뷰

So I have stayed at the Mercure Charleston and that is good so I thought I would try the city version had high hopes all were left wanting slow lifts to floors bathroom small and a shower over bath poor water pressure had to hit the toilet ever time to stop it running fan so bloody loud had to close the door at night cups are crap they are trying to some kind of eco friendly using recycling coffee pods nope just garbage no movies or foxtel cheaper hotels provide this poor power point places at bedside the list goes on really need complete renovations before that think they can charge 200 a night got to the best Western Apollo before this place oh and parking is just abysmal and the charge you for it really just don't go

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 799 리뷰 7.6/10 위치
  • 1,355 리뷰 5.1/10 객실
  • 1,131 리뷰 7.9/10 서비스
  • 11 리뷰 5.3/10 인터넷 가격
  • 680 리뷰 5/10 안락함
  • 613 리뷰 4/10 청결도
  • 355 리뷰 3.1/10 분위기
  • 281 리뷰 3/10 편의 시설

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