Mercure Charlestown 4성

Name: Mercure Charlestown Hotel | ALL - ALL
Address: 109 Madison Drive, CHARLESTOWN, 2290, AU
Telephone: +61249438899
Rating: 4.3

고객 평점 (ALL 평가) 4.3/5 929 리뷰

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109 Madison Drive, 2290 CHARLESTOWN, Australia

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Mercure Charlestown

진정한 현지 경험을 할 수 있는 호텔

Perfectly situated between the coastal city of Newcastle, the richness of the Hunter Valley wine region, and a short drive to Port Stephens, Mercure Charlestown Hotel is comfortably nestled amongst the quiet, tree-lined surrounds of Madison Drive, downtown from Charlestown CBD. With hotel facilities including a swimming pool, on-site dining and bar options and two meeting rooms for events and conferences, Mercure Charlestown hotel is equipped for anything you would need on your stay.

Ideal for business or leisure guests, Mercure Charlestown Hotel offers a quiet escape for those seeking rest and solitude but still located centrally enough to afford access to points of interest. Room options range from standard queen rooms through to family and king rooms with private balconies. All with tea and coffee making facilities as well as access to modern comforts including HD TV's with Foxtel.

Charlestown is the largest town in the Lake Macquarie region and makes a great base for exploring NSW surrounds including Newcastle and shimmering blue waterways.

Welcome to Mercure Charlestown Hotel. We hope you enjoy your stay with us.

Grant Vickery 호텔 관리

호텔 추가 정보

Swimming pool
Parking available
Early check-in/late check-out available
On-site dining option, Madison Kitchen + Bar

숙박

객실

Standard Room 1 Queen Bed

2명 최대
24 m² / 258 sq ft

침구 1 x 퀸사이즈 베드
가장 많은 숙소: 발코니

최저 시작가 NaN € NaN AUD Note

요금과 포함된 세금

1박 | 성인 1명

예약

요청하신 날짜에 이용 불가 이용 가능 여부 보기

객실

Standard Twin Room 1 Queen and 1 Single Bed

3명 최대
24 m² / 258 sq ft

침구 1 x 싱글 베드 그리고 1 x 퀸사이즈 베드

최저 시작가 NaN € NaN AUD Note

요금과 포함된 세금

1박 | 성인 1명

예약

요청하신 날짜에 이용 불가 이용 가능 여부 보기

객실

Standard King room 1 King Bed

2명 최대
24 m² / 258 sq ft

침구 1 x 킹사이즈 베드
전망: 정원쪽
가장 많은 숙소: 발코니

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요금과 포함된 세금

1박 | 성인 1명

예약

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객실

Privilege Room 1 King Bed

2명 최대
34 m² / 365 sq ft

침구 1 x 킹사이즈 베드
전망: 정원쪽
가장 많은 숙소: 발코니

최저 시작가 NaN € NaN AUD Note

요금과 포함된 세금

1박 | 성인 1명

예약

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객실

Standard Room 1 Queen and 2 Single Beds

4명 최대
36 m² / 387 sq ft

침구 1 x 퀸사이즈 베드 그리고 2 x 싱글 베드

최저 시작가 NaN € NaN AUD Note

요금과 포함된 세금

1박 | 성인 1명

예약

요청하신 날짜에 이용 불가 이용 가능 여부 보기

호텔 위치

Mercure Charlestown

109 Madison Drive
2290 CHARLESTOWN
Australia

GPS:-32.955011, 151.704792

+61 2 4943 8899

+61 2 4942 1463

NEWCASTLE

Railway station

접근: 8 km / 4.97 mi 10 min drive

CHARLESTOWN SQUARE

Cinema district

접근: 1.2 km / 0.75 mi 15 min walk / 4 min drive

NEWCASTLE

Sports centre

접근: 4.5 km / 2.8 mi 10 min drive

CHARLESTOWN

Golf course

접근: 6 km / 3.73 mi 15 min drive

BAR BEACH

Beach area

접근: 8 km / 4.97 mi 12 min drive

MACQUARIE

Lake

접근: 15 km / 9.32 mi 20 min drive

CHARLESTOWN SQUARE

Shopping centre/mall

접근: 1.2 km / 0.75 mi 15 min walk / 4 min drive

호텔 서비스

체크인 시간 : 14:00부터 - 체크아웃 시간 : 10:00까지

호텔 인근

수영장
주차장
애완 동물이 금지되어있다
레스토랑
Wi-Fi
에어컨
조식
바
회의실
100% 금연 호텔
룸 서비스

MADISON KITCHEN + BAR

Join us at Madison Kitchen + Bar with our seasonal menu and peaceful garden and city views from our refurbished restaurant and large outdoor terrace. Madison Kitchen + Bar is a great venue for casual dining, group functions or that private business dinner

미팅 & 이벤트

회의실 수: 3
가장 큰 방의 표면: 120 m² / 1291 sq ft
최대 수용 좌석 수: 80
연회 최대 수용 인원: 80

고객 리뷰

100% 인증된 실제 투숙객 리뷰

ALL 평가 4.3/5 929 리뷰

TripAdvisor 평가 3.7/5 562 리뷰

Good Friday stay

PeterG873 Couples - 2025. 4. 18 TripAdvisor 인증 리뷰

We booked at very short notice and arrived on Good Friday. The receptionist was run off her feet tending the bar, looking after the front desk and more. The restaurant was closed but they took room service orders. The chef deserves a medal! The meal was quite good and he had to cook it and deliver it to our room himself. Otherwise, the Privilege room was large and well equipped. Nice outlook. Outdoor parking. Accor status welcome drink policy is perfect. Breakfast was excellent and the chef came out regularly to top things up and offer to cook eggs to order. Great for a small dining room. The dining room is fresh and airy with a nice view over the pool. Avoid room 229 - it has the vent from the kitchen going through it which creates noise and kitchen smells.

A good overnight stay

traveller2australia 2025. 4. 17 TripAdvisor 인증 리뷰

Generally pleasant stay with some issue

Iqtidar A 2025. 4. 13 TripAdvisor 인증 리뷰

*EDIT: Appreciated the response from the owner looking deeper into the issue. Wishing them the best. Updated review.* Had Better Hopes for this Hotel A nice hotel with some nice people, however had a terrible experience with one of the staff members on the last day regarding Breakfasts, they were definitely not nice nor understanding. Similar to the other review talking about rude behaviour from the supervisor during Breakfast for a platinum member, we faced the same from the hotel reception rudeness as a gold member. They told us at Check-In that Breakfast was till 10am, and failed to tell us that on our second day it would finish earlier at 9.30am (Monday Public Holiday, Tuesday Normal Day), thereafter they blamed us for the miscommunication.

Worth the Visit to the Restaurant alone!

Kellie B 2025. 1. 13 TripAdvisor 인증 리뷰

We had a wonderful stay at the Mecure Charlestown. The dinner that we had at the restaurant was the best meal in 23 days of travelling through Queensland, Victoria, New South Wales and Tasmania. The chef is remarkable. Brittney who checked us in also served us in the restaurant. She was professional and friendly and as she was the only staff contact we had, she made our stay so enjoyable. She is a keeper!

Thank you so much for taking the time to review your stay with us at Mercure Charlestown. We are delighted to hear that you enjoyed our food and staff. This feedback is always lovely to hear and Todd and Brittney will be very pleased to hear that their hard work and dedication is not going unnoticed. Thank you, and we look forward to welcoming you back again soon!

Consider your choices

sydfam65 2024. 10. 12 TripAdvisor 인증 리뷰

Some good points and some improvements. First the good- close to Kotora Westfield’s, nice area outside the bar to sit for a drink, friendly staff, foxtel channels, free parking(which is hard to find towards the centre of Newcastle unfortunately), pool. Improvements- Bed not the best (Novotel beds were heaps better), pillows are as flat as pancakes (bring your own), no shower cap in bathroom which made it tricky to keep my hair dry- I did not realise these little extras were not included, the room was run down, bathroom door is sliding and leaves a gap when ‘closed’ and not a very bright light in bathroom. I probably would not stay again.

Thank you "sydfam65" for taking the time to review your stay at Mercure Charlestown. We appreciate our guest reviews as they help us to refine our offerings and service to best suit our guests. We are so pleased that you enjoyed our bay area and pool, it's a great outlook over the bushland and the distant view of Stockton beach. Thank you for your feedback about the improvements you think are necessary, we are sorry that these did not meet your expectation for this stay. We have a program for reviewing and replacing our mattresses and pillows so, I am sorry that this didn't meet your expectations this time. For future stays we would welcome you to contact our friendly staff, as your comfort is very important to us and we do have a selection of alternative pillows, if the ones in your room are not as you desire. It would also be really helpful for you to contact our reception (email: desk@mercurecharlestown.com.au) so we can determine which room you were staying in and assess it accordingly. Our bathroom doors have been installed in a professional manner to consider privacy, however, if you have noticed a gap, it may mean that it requires a maintenance repair. Once again, thank you for your review and we look forward to welcoming you back again soon.

제휴 TripAdvisor

웹사용자 등급

그 외 웹 사용자 평가 등급

233 리뷰 9.2/10 위치
663 리뷰 6.4/10 객실
599 리뷰 9/10 서비스
10 리뷰 6.4/10 인터넷 가격
317 리뷰 5.5/10 청결도
285 리뷰 8.1/10 레스토랑
161 리뷰 9.1/10 조식
154 리뷰 3.1/10 편의 시설

32 리뷰 9.1/10 위치
135 리뷰 6.2/10 객실
115 리뷰 9.3/10 서비스
60 리뷰 8.6/10 레스토랑
58 리뷰 5.1/10 청결도
35 리뷰 9.3/10 조식
34 리뷰 3/10 편의 시설
22 리뷰 4.5/10 분위기

53 리뷰 9.3/10 위치
118 리뷰 7/10 객실
130 리뷰 9.4/10 서비스
60 리뷰 6.3/10 청결도
50 리뷰 8.7/10 레스토랑
38 리뷰 9.2/10 조식
20 리뷰 3.3/10 편의 시설

24 리뷰 9.2/10 위치
104 리뷰 5.9/10 객실
105 리뷰 9.3/10 서비스
56 리뷰 5.6/10 청결도
53 리뷰 7.9/10 레스토랑
26 리뷰 4.3/10 분위기
20 리뷰 3.2/10 편의 시설
12 리뷰 9.1/10 조식

16 리뷰 9.3/10 위치
36 리뷰 6.8/10 객실
42 리뷰 9.2/10 서비스
19 리뷰 8.1/10 레스토랑
11 리뷰 5.8/10 청결도
8 리뷰 9.3/10 조식
7 리뷰 4.9/10 분위기
6 리뷰 6.3/10 가격 대비 가치

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Charlestown 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.