Mercure Newcastle Airport 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 693 件のレビュー

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Mercure Newcastle Airport - Image 1
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2 Williamtown Drive, 2318 WILLIAMTOWN, Australia

説明

ホテルのその他の情報

  • Centrally located between Newcastle & Port Stephens

  • Close to Quad bike adventures on Stockton beach

  • Newcastle Airport has 9 destinations with direct flights

  • Car parking available (cost applies)

当ホテルの客室

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ホテル所在地

Mercure Newcastle Airport

2 Williamtown Drive
2318 WILLIAMTOWN
Australia

GPS:-32.810072, 151.843465

電話番号
ファックス +61 2 4033 8900

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

MACH ONE

Mach One Restaurant and Bar is open daily for breakfast & dinner. The fully licensed bar also has an extensive selection of tap beers and local wines.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  693 件のレビュー

トリップアドバイザーの評価  4.5/5  340 件のレビュー

Exceptional Venue and Service for a Seamless Event

トリップアドバイザーの評価 5.0/5

Kathy R トリップアドバイザー認証口コミ

Our team at Yin Yang Consultancy recently hosted a workshop at Mercure Newcastle Airport, including an intermission of pre-ordered dinner and drinks, and we were thoroughly impressed. The staff were incredibly helpful, ensuring everything ran smoothly, and the venue was of a high calibre—perfect for a professional event. The food was excellent, well-presented, and catered to various dietary needs, making for a fantastic dining experience. Overall, we had a seamless and enjoyable experience and highly recommend this venue for events or stays. – Kathy Rimmer, Yin Yang Consultancy

Dear kathyrX9053DY Thank you so very much for your review of our hotel and our function facilities. We are really pleased you enjoyed all aspects of your hotel experience from the staff to the food. It would be our pleasure to host you again. Kind regards

A wonderful stay

トリップアドバイザーの評価 5.0/5

wendy_camer Couples - トリップアドバイザー認証口コミ

We have stayed here at least 3 or 4 times and love, the food is great, the staff are great nothing is to much trouble.

Dear wendy_camer Thank you for your wonderful 5 Star Review of the Mercure Newcastle Airport. We are so glad you enjoy staying here with us and we enjoy accommodating you. We're so pleased that the staff and the food are the main reasons you stay with us! We look forward to seeing you again soon.

Would give 10 stars if I could

トリップアドバイザーの評価 5.0/5

AJ J トリップアドバイザー認証口コミ

One of the best hotel experiences to date. I travel weekly for work throughout Australia and the service, cleanliness and staff friendliness of this hotel tops them all - including Crown Casino and other 5-star venues. Room was spotless with a very comfortable bed and the food was incredible! You would think you were feasting on pricey Melbourne cuisine, as opposed to that of a very reasonably priced airport hotel restaurant! All should aspire to this standard.

Dear ajj-76 Thank you very much for your 5 Star Review! We're so pleased you enjoyed your stay with us. We always strive to deliver excellent guest service so it's great to hear your feedback. I'm sure our Executive Chef will be pleased to know his food gives Melbourne a run for it's money! Thanks again for your review and we look forward to seeing you again. Kind regards

An unsatisfactory choice

トリップアドバイザーの評価 1.0/5

GregB842 トリップアドバイザー認証口コミ

As we had an early flight, we thought we would stay close to the airport. We booked before we arrived, but the check-in process was cold & dismissive. I requested a high floor with a view of the airport. We were allocated a room on the roundabout entry to the airport precinct on the 1st floor. We entered the room which had a heavy smell of cigarette smoke from the previous occupiers. The doona on the bed was thin with all the padding pushed down to the feet. The hotel was isolated & there was no ability to shop for some basics, Our experience was less than satisfactory. We requested a shuttle drop-off but were told the shuttle bus outside was not operating.

Dear GregB842 Thank you for your review. We always strive to deliver excellent guest service so I'm sincerely apologetic we didn't meet your expectations on this occasion. In response to your concerns, whilst we always try to accommodate guest requests, we, like other hotels, cannot guarantee them. We do not actually have rooms with a view of the airport and do not advertise as such. I'm sorry that you smelt cigarette smoke however the entire hotel is smoke-free. I find it odd that you didn't report any smell and yet gave us 4 stars for cleanliness. The same with your doona. If your room was that unsatisfactory you could only give us 1 star for your stay, you should have let Reception know so that we could room move you. In regard to the shuttle, we do not advertise this service however there are a couple of options for guests to get to the airport. We obviously can't change our location as we are an airport hotel and, in my experience, all airport hotels are isolated to some extent. In comparison, I'd say you'd be hard pressed to find any shops near Sydney Airport. Everything we have available and that we can offer is on our website. May I suggest if you were looking for all of the things you say we didn't deliver, you perhaps should conduct more research before you book. Thank you for your comments. Kind regards

Pleasant overnight stay

トリップアドバイザーの評価 4.0/5

dali25 Couples - トリップアドバイザー認証口コミ

Very handy as close to the airport. Greeted at Reception. Room nice and clean, large windows, nice bathroom with environmental products. There is a restaurant and bar area where we had dinner, rally good food and they also do room service meals. Restaurant staff and chef were great with my allergies. Check in and check out was easy. Reception obtained a taxi for us very quickly.

Dear dali25 Thank you very much for your review of our hotel. We're glad you enjoyed your stay with us and you found the food so delicious! We too think our menu is scrumptious. Hopefully we will see you again soon. Kind regards,

との提携 TripAdvisor

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