イビスニューキャッスル 3.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.6/5 802 件のレビュー

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700 Hunter Street, オーストラリア, 2300 ニューカッスル, オーストラリア

説明

ホテルのその他の情報

  • 活気あふれる、フレンドリーなエコノミーホテルです

  • 24-hour reception & food & beverage.

  • Paid on-site parking available.

  • Signature ibis 'Sweet Beds'.

  • Convenient location to Newcastle hubs, with easy access to public transport.

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ホテル所在地

イビスニューキャッスル

700 Hunter Street, オーストラリア
2300 ニューカッスル
オーストラリア

GPS:-32.9264, 151.763216

電話番号
ファックス +61 2 4925 3377

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙

Hummingbirds Restaurant and Bar

非契約写真

ハミングバードレストラン＆バーでは、お客様のお好みに合わせて、さまざまなお食事オプションをご用意した簡単なメニューをご用意しております。現在、朝食ビュッフェ、アラカルトのランチとディナーをご提供しております。ハミングバードバーは正午から深夜まで営業しております。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.6/5  802 件のレビュー

トリップアドバイザーの評価  3.5/5  903 件のレビュー

3 day stay

トリップアドバイザーの評価 3.0/5

mlcalvo トリップアドバイザー認証口コミ

The location is good for the train station. The staff were friendly. The hotel lobby, lift & floors in general were not cleaned for the 3 days I stayed here. This should be done regularly; it doesn't give a good first impression. And the cleaning room on my floor was always open & looked so messy. My room was average, in that it was quite old & tired. I had to ask for coffee & tea as there were not any in my room, my cups were a little dirty & 1 was chipped. I liked being on the street side as I had a tree for a view which blocked some noise from the street. I saw the breakfast option at the hotel but as the area wasn't really clean & had to pay extra for coffee I decided not to eat at the hotel. The atmosphere around the hotel area is very quiet. I went in December between Christmas & New Year & so many places were closed.

Location is excellant

トリップアドバイザーの評価 3.0/5

71Joannew71 トリップアドバイザー認証口コミ

Location is excellant. Walking distance to light rail stations and inner Newcastle. Great easy parking as well. Staff wwere very helpful. Reception and bar light and airy. I was on ground floor and there was little or no noise. Room incrediably dated. Has pod bathroom that would not be wheel chair friendly. No details about wifi or tv provided. think $200 would be reasonable not the $400 plus I paid.

Hi there, Thank you for taking the time to share your feedback. I’m glad to hear you enjoyed our location, easy parking, and helpful staff, and that the reception and bar areas felt bright and welcoming. I appreciate your honest comments about the room, bathroom accessibility, and lack of information about Wi-Fi and TV. Your feedback about value for money is noted, and we’ll take it on board as we continue to improve our guest experience. Thanks again for your review, and we hope to have the opportunity to welcome you back to ibis Newcastle in the future. Kind regards,

Good location, but room for improvement

トリップアドバイザーの評価 3.0/5

MrsLWhite トリップアドバイザー認証口コミ

Very well located for the bus to and from the airport and also easy walk to the foreshore and the city. The room was very clean and the bed was extremely comfortable. However, my room (111) was closest to the reception and restaurant and was very noisy - this was disappointing as I had specifically requested a quiet room. The breakfast was very average. Staff were very friendly.

Hi Mrs. White, Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed our convenient location, a clean room, and comfortable bed, as well as the friendliness of our team. I’m very sorry that your room did not meet your request for a quiet stay and that our breakfast fell short of expectations. Your comments are valuable and will be shared with the team to help us improve both our room allocations and breakfast offerings. We hope to have the opportunity to welcome you back to Ibis Newcastle and provide a more restful and enjoyable experience next time. Kind regards, Emma Avery Front Office Ibis Newcastle

Enjoyable

トリップアドバイザーの評価 5.0/5

David R トリップアドバイザー認証口コミ

Sharrie and staff were awesome the ibis hotel is so perfectly positioned and great to e especially for work and doctors appointments.

Dear Guest, Thank you so much for your lovely feedback. We’re thrilled to hear you enjoyed your stay and that the team looked after you so well. It’s great to know our location worked perfectly for your work and appointments. We look forward to welcoming you back to ibis Newcastle soon! Warm regards Joshua Barton Front Office Manager ibis Newcastle

Don't stay there, terrible part of town and unclean.

トリップアドバイザーの評価 1.0/5

Excursion15965955556 トリップアドバイザー認証口コミ

This was one of the worst hotels I ever stayed in. The smell of cigarette smoke, not to mention a used condom near my bed that hadn't been cleaned up. Never again. Totally disgusting.

Dear Guest, Thank you for sharing your experience. We’re truly sorry that your stay did not meet your expectations and that you encountered cleanliness issues. We completely understand how upsetting this must have been, and it is not the experience we want for any of our guests. We really appreciate you bringing this to our attention and hope that, if you give us another chance in the future, we can provide a much cleaner and more comfortable stay. Warm regards Joshua Barton Front Office Manager ibis Newcastle

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