Hotel Royal St Georges Interlaken MGallery 4,5 estrelas

Nota clientes Avis (Classificação ALL) 4.0/5 21 comentários

Extras do hotel

  • Quartos personalizados

  • Brasserie St. Georges com terraço

  • Quartos familiares

  • Excelente localização no centro da cidade

  • Hotel histórico com um ambiente romântico

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Hotel aprovado por ALLSAFE

Localização do hotel

Hotel Royal St Georges Interlaken MGallery

Hoeheweg 139
3800 INTERLAKEN
Suíça

GPS:46.688656, 7.862805

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

BRASSERIE ST. GEORGES

Se apreciar cozinha clássica francesa ou especialidades suíças, utilizamos ingredientes frescos de produtores locais para criar pratos requintados e saudáveis.

As nossas opções de alojamento

Os quartos e suites no nosso encantador hotel oferecem aos hóspedes comodidades modernas num ambiente agradável.

Cama individual

Quartos históricos e decorados individualmente em estilo barroco

  • Uma pessoa
  • 16 / 172 sq ft
  • Cama 1 x Camas de solteiro
  • Vistas: Lado do pátio ou Lado da cidade
  • As vantagens do alojamento: Quarto de canto

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  4.0/5  21 comentários

Classificação do TripAdvisor  4.0/5  1.117 comentários

Not sure about this hotel!

Nota Tripadvisor 3.0/5

DavidGHallett Couples - Avaliação com certificação TripAdvisor

We are Accor Gold members and on arrival were put into a room we didn't book. Not an up grade but it seemed like a down grade. Smaller room not like what we booked. Then offered a room without a bath....what we had booked. Excuse was that not all rooms have baths, except we had a confirmation of a room with a bath. Finally we got what we ordered after a bit of a hassle! Hotel is close to the railway station and will take you back for your departure. Restaurant is not that popular so you get a sense of maybe there is a reason for this. Yet we had a very tasty and well prepared dinner. Breakfast was good. Staff at breakfast are 1st class. Every time we have visited there seems to be work going on....resulting in issues. Like no phones! Not up to Accor standards!

Dear DavidGHallett, Thank you very much for taking the time to comment your recent stay with us. First of all, please accept my sincerest apologies in the name of the entire team for providing you the room you have expected in the first place. As you mentioned there were some ongoing renovation works and therefore the amount of available rooms was very limited and our Front Office staff needed to work with similar room categories as well as with different upgrades which was not an easy task. I am glad to hear that finally you received a room which was up to your expectations and I very much hope that you enjoyed the time you spent in Interlaken. Once again, please accept my apologies for falling short of your expectations - sometimes renovation works are necessary and will consequently lead to a better place, although I am well aware that it can be inconvenient sometimes. We are looking forward to welcoming you again whenever your travels lead you back to our beautiful town, in order to provide you the stay which you expect and to show you our improvements. Best regards, Karim Mohamed Front Office Manager Hotel Royal-St.Georges Interlaken MGallery Collection

not the best experience

Nota Tripadvisor 2.0/5

Mark B Avaliação com certificação TripAdvisor

My pre-requisite for booking any Interlaken hotel for our stay was a minimum 4 star, sauna and a double bed. I love saunas and for me after my daily exercise program a hot sauna is perfect to relax! Your reception staff were excellent on arrival. When I enquired about the sauna, she explained that as long as I notify reception, I can request a sauna at any time. On day one I had a fabulous 86-degree sauna at 7.30am, it was great to have a “proper” heater and not the infra-red heater that are so common nowadays and to relax afterwards in your solarium area. The only comment was the glass door is a real struggle to close and requires attention. On day 2, at around 5.30pm I went to reception to request a 6.30 am sauna the following morning, the male receptionist was attending to a customer. Whilst I was happy to wait , one of his colleagues , the porter asked if he could help me. I explained that I wished to have a sauna the following morning at 6.30 .. He said he would ensure a message was left for the sauna to be ready for me. At 6.30 the following morning I proceeded to the sauna and wellness area to find a cold sauna. The "double bed" in 101 is shocking- It is 2 single beds pushed together with a double sheet over the top of the two singles. There was a huge depression between the two beds . The bed looks like a roller coaster ! So much for a double bed to snuggle up to my wife in bed ☹ Breakfast overall was very good. The selection is amazing , the fresh fruit, fresh fruit juice, and much more ..it did have the wow factor however the bacon and sausage were sat in a pool of fat or oil. (Many of the better hotels tend to put a few slices of bread under the bacon and sausage to soak the excess fat or oil up.) 10/10 for the fabulous Christmas decorations ! I do make a point of reviewing any place that delivers exceptional customer service as much as those that disappoint.

Unexpected

Nota Tripadvisor 1.0/5

Nikita3995 Couples - Avaliação com certificação TripAdvisor

The royal st gorges, a very good location but their restaurant staff was very rude. Food is not fresh the bread had a stale smell and fruits also were not fresh neither the juices of other means was good, when we infromed the staff they said this is what we have!

Awful couldn't wait to leave.

Nota Tripadvisor 1.0/5

853elyseb Avaliação com certificação TripAdvisor

This was the worst hotel I have stayed in in years. We stayed in beautiful hotels all over Switzerland that were less money. From the moment you walk in you can see it is run down with peeling paint and stuffed up doors etc. Nothing is cleaned or taken care of. I walked into the elevator and there was dirt and chips all over the floor. They put up in a room in the newer area which is like a ugly motel room overlooking a horrible junk lot. The room, was almost $500 a night and there was mold in the shower and it was just disgusting. They then showed us another room in the older section that was even worse with clearly visible stains on the chairs and just gross. It was unbelievable to me. The whole town in run down. The breakfast was a mess and with no service. DO NOT STAY THERE or let them invest some of the money they make by cleaning up the place

Dear 853elyseb, Thank you for taking the time to tell us about your experience at the Hotel Royal St. Georges. I am sorry that your experience did not meet your expectations and therefore please allow me to express my sincerest apologies in the name of the entire team. We very much hope that we get the chance to serve you better in the future. Kind regards and all the best to you, Karim Mohamed Front Office Manager Hotel Royal St. Georges Interlaken MGallery Collection

Great stay

Nota Tripadvisor 4.0/5

Za036 Famílias - Avaliação com certificação TripAdvisor

We had a perfect stay at the hotel. Easy parking at our arrival. Our room was spacious with very good amenities. We found the staff also very friendly and helpful. Breakfast was included in our rate and we found an excellent choice of various products and fresh food.

Dear Za036, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us and especially friendliness of our team! We work hard everyday to make everyone feel home and comfortable. We hope to see you soon again. Best regards, Karim Mohamed, Front Office Manager Hotel Royal St. Georges Interlaken

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 180 comentários 9.2/10 Localização
  • 315 comentários 7.5/10 Quarto
  • 435 comentários 9.1/10 Serviço
  • 180 comentários 8.2/10 Pequeno-almoço
  • 61 comentários 4.2/10 Custo Benefício
  • 58 comentários 8.2/10 Limpeza

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