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Hotel Novotel Bern Expo 4 estrelas

Nota clientes Avis 4.3/5 6.580 comentários

Hotel aprovado por ALLSAFE

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Como funciona?
Novotel Bern Expo
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+ 22 Serviços

Extras do hotel

  • Certificação ALLSAFE

  • Seis salas de reuniões adaptáveis com ar condicionado e Wi-Fi grátis

  • Videojogos para crianças e quartos familiares acolhedores

  • Cozinha

  • Perto do centro da cidade

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in desde as 14h00

Check-out até às 12h00

Serviços a pagar

Serviços e informações práticas
  • Check-in online
  • Wi-fi/Acesso à Internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais permitidos Serviços a pagar
  • Hotel 100% para não-fumantes
  • Ar condicionado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Check-out tardio Serviços a pagar
  • Unidad. carregam. p/carro elétr.
  • Lavandaria
Catering
  • Pequeno-almoço Serviços a pagar
  • 1 Restaurante(s)
  • 1 Bar(es)
  • Serviço de quarto
  • Máquina de salgadinhos & bebidas
Lazer e atividades
  • Sala de ginástica
  • Campo de golfe 18 holes (próximo)
Serviços empresariais
  • 10 Sala(s) de reunião
  • Servicio disponible fotocopia/impresión

Localização do hotel

Novotel Bern Expo

Am Guisanplatz 2
3014 bern
switzerland

Tel: +41313390909

Fax: (+41)31/3390910

Check-in desde as 14h00

Check-out até às 12h00

  • CENTER CROSS LORRAINEBRIDGE :  BERN WANKDORF

  • TRAM NR. 9 :  GUISANPLATZ EXPO

  • De avião

    BERN BELP AIRPORT A 10 km / 6,21 milhas

  • De avião

    GENEVA A 160 km / 99,43 milhas

  • De avião

    ZURICH A 110 km / 68,36 milhas

  • De helicóptero

    BELP AIRPORT A 10 km / 6,21 milhas

  • De carro

    WANKDORF A 0,8 km / 0,5 milhas

  • De comboio

    BERNE/BERN A 1,5 km / 0,93 milhas

  • De comboio

    HAUPTBAHNHOF BERN A 4 km / 2,49 milhas

GPS:46.9587487, 7.4639379

As nossas opções de alojamento

Espaçoso, de design contemporâneo e perfeitamente modulável, o quarto Novotel é um verdadeiro espaço para viver, adaptando-se a todas as exigências.

Os nossos restaurantes e bares

GOURMETBAR BY NOVOTEL

Tipo de cozinha: Internacional

A equipa do nosso GourmetBar serve gastronomia local e internacional, confecionada de forma simples e autêntica, utilizando produtos locais. Conheça uma nova experiência de bar: contamos com a sua presença nesta nossa aventura culinária!

GOURMETBAR BY NOVOTEL

Foto não contratual

  • Segunda-feira
  • Terça-feira
  • Quarta-feira
  • Quinta-feira
  • Sexta-feira
  • Sábado Fechado
  • Domingo Fechado

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 10

  • Tamanho máximo: 217

  • Capacidade máxima: 200 pessoas

  • Capacidade máxima para banquetes: 160 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
Novotel Bern Expo

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.3/5

6.580 comentários

Classificação do TripAdvisor 4.0/5

1.069 comentários

Always a good experience

Nota Tripadvisor 5.0/5

thaller2021 Business - 31/08/2021 Avaliação com certificação TripAdvisor

The Novotel Bern is located at a very central location at Guisan Platz next to the Expo location. The service in the Novotel is always very good. Room Prices are very acceptable. For a location in the heart of the town Bern ! Not to forget, the Restaurant and Bar are excellent too ! All in all a very good experience !

Not that good as last year

Nota Tripadvisor 3.0/5

NuriaVila 22/08/2021 Avaliação com certificação TripAdvisor

We chose the hotel as have been here last year and we love it. But this time the pillows were really hard and old (one of them was like 2 parts!) and we didn't sleep really good. We were a family of 4 and all of us had the same problem. Pillows are one of the important thing in hotels as you go there to sleep.

Dear NuriaVila, Thank you very much for taking the time to write a review about your stay on Tripadvisor.com. Your opinion is very important and valuable to us. We appreciate your feedback and will use it to evaluate changes and make improvements in our hotel. We hope to welcome you again very soon! Kind regards and all the best to you, Your Novotel Bern Expo Team with Javier Iglesias

Caro para o que oferece

Nota clientes Avis 2.5/5

Anónimo Famílias - 26/07/2021 Comentários confirmados de ALL

Quarto pequeno para o padrão usual do Novotel, com custo alto. Deixaram de limpar nosso quarto em nossa última noite de estadia. Por conta disso, tivemos que pedir toalhas e papel higiênico à recepção. O único elogio que posso deixar é ao staff da recepção, que é cordial e sempre disposto a ajudar.

Exmo Senhor W., Muito obrigado pelo ótimo feedback em relação aos nossos funcionários. É uma pena não termos conseguido convencê-lo em todas as áreas. Sempre nos informe imediatamente se algo estiver errado. Procuramos sempre estar atentos e dar tudo de si! Saudações de Berna e até breve. Seu Novotel Bern Expo com Javier Iglesias

TUDO muito bom

Nota clientes Avis 5.0/5

Nelson Famílias - 08/05/2021 Comentários confirmados de ALL

Nada de mau a assinalar tudo muito bom desde os empregados até ao estacionamento do carro. EXCELENTE 5⭐️

Exmo Senhor P., Muito obrigado por esta excelente avaliação - uau! Estamos muito felizes com o seu feedback positivo e damos um impulso na motivação de toda a equipe. Estamos ansiosos para recebê-lo de volta em breve. Atenciosamente, Equipe do Novotel bern Expo com Javier Iglesias

Excelente Hotel, boa localizaçao

Nota clientes Avis 5.0/5

Anónimo Famílias - 05/04/2021 Comentários confirmados de ALL

Excelente Hotel. Optima localizaçao, atendimento 5 estrelas, excelentes condiçoes.

Fico feliz que voce tenha gostado da sua estadia conosco e que voce aprecie a simpatia de nossa equipe. Esperamos poder recebê-lo de volta ao nosso hotel em breve. Novotel Bern Expo

Odor

Nota clientes Avis 2.0/5

Walid Famílias - 26/10/2020 Comentários confirmados de ALL

Forte odor de urina no quarto.

Exmo Senhor Walid, Muito obrigado pelo valioso feedback sobre a sua estadia. É uma pena não termos conseguido convencê-lo em todas as áreas. Sempre nos informe imediatamente se algo estiver errado. A equipe da recepção ficará feliz em ajudá-lo a mudar de quarto. Procuramos sempre oferecer soluções rápidas e satisfatórias! Saudações de Berna e espero ver você em breve Javier Iglesias e Time

professional and very supporting staff

Nota Tripadvisor 5.0/5

lehmannniklaus Business - 23/10/2020 Avaliação com certificação TripAdvisor

Friendly and helpful staff, nice, calm and clean room, excellent breakfast buffet and also helpful staff to meet covid19 standards. Clearing parking ticket problems in a short and professional way. I can recommend the place.

we very much appreciate your valuable time to feedback us regarding your experience in our hotel. The whole team and myself are more than happy about your heart-warming rating. It's the best motivation you can provide - thank you very much! I please you to always inform us immediately in case you discover any discrepancies during your stay in our hotel. We hope to host you again in future in case you would be in the area. Take care, thank you for your confidence and all the best - Javier Iglesias and Team
Nota clientes Avis 2.0/5

Patricia Famílias - 10/10/2020 Comentários confirmados de ALL

Faltou toalha Fravesseiros sem fronha Café da manhã com poucas opções

Dear Mrs Falcao Coimbra, We are sincerely disappointed we havent provided the level of service you expected. Your comments will help you improve the general quality of our hotel and are as such much appreciated. We hope you could for a future stay book directly on our booking channels, sign in with your memmbership number and enjoy all the advantages of your Diamond status. That would give us an opportunity of showing you the improvements you contributed to with your comments. Kind regards Your Novotel team

HOTEL CLOSED DUE TO CASES OF CORONA INFECTION - SO DID NOT STAY AT YOUR HOTEL

Nota Tripadvisor 1.0/5

M3560PWinfo Business - 11/09/2020 Avaliação com certificação TripAdvisor

one day prior to my stay at the novotel, i received a phone call from your staff explaining that the hotel was closing down for 2 weeks due to corona infection cases. the lady was so kind to get me a room at another hotel not too far away. that hotel as well as the room and the service were very good. unfortunately, i'll have to wait for your hotel to reopen and for another business trip to be necessary before being able to deliver any evaluation or feedback. thank you

Hei M3450PWinfo, thank you very much for your feedback on the situation we were into. AND, that you are so comprehensive and willing to visit us soon again! You're rating is unfortunately made with a 1* - and honestly - I think you did not want to do so among your wording. We would be very glad in case you could remove or modify this. We are very looking forward to welcome you very soon again (as from the 15.09.2020, we're back in the game)! All the best Matthias and team

business

Nota Tripadvisor 4.0/5

sanderluijten Business - 19/06/2020 Avaliação com certificação TripAdvisor

perfect and accurate - swiss performance - as usually well organized and good performance. good location close to the city and the free public transport card is very good and convenient to use as the tramway stops in front of the Novotel.

Hey sanderluijten, you deserved a big and loud "thank you"! Even if we could not provide all services as usual due to the Corona-Regulation, you provide us such a nice mark. It's the very best motivation for our crew. We would be glad to welcome you again in future. Let us know in case we can do something for you. Take care and have a great summer time. The team with Matthias, General Manager

muita limpeza, excelente café da manhã, tranquilidade

Nota clientes Avis 5.0/5

Tania Famílias - 07/01/2020 Comentários confirmados de ALL

O hotel é excelente.

Dear TANIA Q., We very much appreciate your comments regarding your stay at the Novotel Bern Expo. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Michels Front Office Manager

Good location ,clean and friendly

Nota Tripadvisor 5.0/5

NikoL688 Family - 06/01/2020 Avaliação com certificação TripAdvisor

We meet very polite front desk staff when check in .nice breakfast.Good value in money .very convenient.just infront of hotel got tram stop.feel like stay at home.free transport in Bern voucher provided

Dear Guest Thank you very much for your review. We are looking forward to welcoming you soon again

Nice

Nota clientes Avis 4.0/5

Oconor Famílias - 03/01/2020 Comentários confirmados de ALL

Excelente

Dear JUAN ANTONIO M., We very much appreciate your comments regarding your stay at the Novotel Bern Expo. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Michels Front Office Manager

Xmas stay overnight in Berne

Nota Tripadvisor 5.0/5

DanHeiter Couples - 01/01/2020 Avaliação com certificação TripAdvisor

Always great to come back to Berne and stay overnight in the Novotel Expo. Nice people and the rooms are very clean. Directly from the highway you are in few minutes at the hotel. From there to the center of Berne you can use the pass free of charge offered by the hotel with the tramway in 10 minutes.

Dear Guest Thank you very much for your review. We are looking forward to welcoming you soon again

Excellent hotel for a one night sleepover

Nota Tripadvisor 4.0/5

frank h Family - 29/12/2019 Avaliação com certificação TripAdvisor

Known and reliable Accor-group quality. Free tramway tickets to discover the nearby beautiful historical centre. We found out too late that the bar and the hotel restaurant were closed on Saturday and Sunday. Finding a decent restaurant in Bern, open on Sunday evening, turned out to be a real challenge... When traveling by car, the hotel entrance is very difficult to find (we arrived after dark).

Dear Guest Thank you very much for your review. We are looking forward to welcoming you soon again.

Quarto confortável e bom atendimento

Nota clientes Avis 5.0/5

Joao C. Negócios - 06/11/2019 Comentários confirmados de ALL

Tive uma ótima experiência e o atendimento foi muito bom. O quarto era bem confortável.

Bom

Nota clientes Avis 4.5/5

Alceu M. Amigos - 14/09/2019 Comentários confirmados de ALL

Bom , bom, bom!

Excellent

Nota Tripadvisor 5.0/5

cbonsall Couples - 12/09/2019 Avaliação com certificação TripAdvisor

Everything I have come to expect with Novotel. Not exactly in a central location, but you receive a a Bern visitor card which gives you free public transport for 24 hours ... and the hotel is very near a tram stop. More expensive than many Novotels, but then this is Switzerland!

Bern 2019

Nota Tripadvisor 3.0/5

David S Couples - 06/09/2019 Avaliação com certificação TripAdvisor

Hotel was in a good location for public transport. Room was OK but bathroom vanity could do with a clean with Ajax. We stayed on a Sunday night and was very surprised for a big city that the hotel restaurant was unavailable for guests. It was a rainy evening and we had to find a place elsewhere for dinner.

Hi David S, thank you very much for your valuable review. Cool that you have felt comfortable globally. On Sundays we usually don't provide restaurant services because of economical reasons. My colleagues should normally be very motivated to provide suggestions for all kind of preferred food and drink locations. Either nearby or with delivery service. I apologize that this had an impact on your impression and experience with us. All the best and take care, Matthias Beyeler

Pessoas muito simpáticas, mas pouca qualidade para 4*

Nota clientes Avis 3.0/5

Vasco Famílias - 20/08/2019 Comentários confirmados de ALL

Gostei do hotel, gostei muito das pessoas, mas o pequeno-almoço para um hotel 4* acho que está um pouco fraco. Sinceramente foi o que mais me desiludiu. Os quartos são espaçosos e confortáveis, mas o isolamento de ruído para o exterior é um pouco fraco.

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