Hotel Royal St Georges Interlaken MGallery 4,5 gwiazdki

Conveniently located near shops, restaurants and outdoor activities. Staff are very accomodating. Spacious rooms, good breakfast. Definitely on my top list of hotels to stay! Special thanks to Yusuf, Nezar and Alex for the wonderful visit!

Stayed 4 nights in a junior suite at the Royal St George’s in Interlaken. Modern decor room with a seating area + two seater couch. Furniture shows some wear but overall comfortable. Bathroom was clean and spacious with standing shower stall and a separate bath. Breakfast spread was decent. Service staff were earnest but not sufficiently trained. We arrived at 630am for the start of breakfast and the service staff said they were expecting a large group that morning and insisted we could only be seated at a section without windows. As a paying guest, I did not appreciate my business was deprioritized for group travelers. As it turned out, when I left at 7am, no groups in sight as yet. Reception and check in staff were brilliant and special mention to Sebastian who was helpful with information on the area including dinner reservations, arranged our speedy check in and check out. He’s the top employee. Hotel location is a brisk 5mins walk to Interlaken Ost or 10mins stroll. Will return.

The hotel is about a 5 minutes walk from Interlaken Ost railway station. To shop, just walk along the road. You‘ll also find a store where you can book paragliding. Towards the hotel, you find the rather exclusive stores (watches, jewellery), about 5 more minutes further down the road, you‘ll also find food stores, clothes, shoe stores and more. The hotel has a large lobby area. Breakfast is delicious and offers a wide range of food to choose from. Popular among Asian tourists. My suite was large enough and also offered a spacious bathroom. The hotel has a certain age already. However, they are busy renovating (one floor was under renovation during my stay). A minor negative point was the fact that they don‘t accept contactless payment yet (you need a physical credit card). This is something I was quite surprised about from an Accor 4 star hotel.

We were in Interlaken on the third stage of our trip through Switzerland and were coming in after haveing a lovely time at the Schweizerhof Hotel in Bern. We as a couple had stayed in the Mgallery collection of the Accor Hotels in Greece and had very fond memories of the stay and were looking forward to a very similar experience The schlep from the Interlaken Hauptbahnhof to the Hotel is about a 10 minute walk. The road is relatively level and though there was some construction work going on, we did not find the walk strenuous. (We did find out later on that the hotel has a shuttle, which can pick up people from the station or drop them off, (though this is hardly advertised.) The hotel is situated in a well maintained old building. There was no doorman on the outside, so we had to ferry our suitcases up ourselves. We had requested an early check-in, which, unfortunately the hotel was unable to provide. The check-in process, itself was quick and relatively painless. The girl at the front desk was quite efficient and promised us that the room would be ready at the appointed hour of 3 pm. A quick peregrination around Interlaken, both to get a lay of the land and for food, helped us to fill in the couple of hours that separated us from our room. The room allotted to us was in an annexe. The approach to the room, involved taking an elevator up to the first level in the old building, traversing a corridor and then taking another elevator to the room. I would like to think that the bigger rooms (we were three of us) are in this annexe, and hence this pilgrimage. It was only on the last but one day that we realised that we could take the lift in the annexe to the ground floor and let ourselves out and come back the same way using our keycard. The room, itself was quite spacious and easily accommodated the double bed and the extra cot that we had asked for. However, the placement of the bed was in a very awkward position, in front of the entry to the bathroom and hence was a constant source of irritation to the person occupying the bed. Also, the cot provided had extremely squeaky springs, causing both my wife and daughter, both of who are light sleepers, to wake up multiple times in the night. The view from the room was definitely not an advertisement for the beauty of Interlaken, overlooking as it did, a courtyard littered with construction material. Having made peace with all of this, we then proceeded to use the intercom to request for a few hard pillows, only to discover that the intercom was completely mute. This, thus entailed one of us going down to the reception with our request and then hoping that it would get sorted. The explanation for this failing was that there had been an outage in the system and that no one was at hand to get it repaired. The solution to the problem, was to call the reception over the mobile network and place our request. To the credit of the reception staff, they called back promptly if they had been busy on another call. As far as the pillows were concerned, the hotel did not have a choice and we had to make do with what had been provided. Wi Fi is provided by logging in to a Swisscom hotspot - the code of which is shared by the front desk. This was fortunately quite stable and reasonably fast. However, the validity is for two days and the renewal process has to be then repeated We did order room service, via the reception. The service was quite prompt and the quality of food - we had a pasta - was of a very good standard. Breakfast is basic and is definitely skewed toward non vegetarian options. Falafel was a standard option along with Pita. Both were dry and chewy and after the first day we opted to stay with bread, fruits and cereal. The staff in the breakfast area are friendly without being effusive. A point of some concern is that there is no service lift in the hotel. The staff uses the same lifts that the guests use. So it should come as no surprise to a guest if he sees a dirty linen container accompanied by an apologetic cleaner occupying the lift that he had summoned. We had had a lot of expectations from this hotel, but sadly we found our stay to be less than appealing. While its location is good, I feel that it does not live upto the Mgallery standards of the Accor group of hotels

We are Accor Gold members and on arrival were put into a room we didn't book. Not an up grade but it seemed like a down grade. Smaller room not like what we booked. Then offered a room without a bath....what we had booked. Excuse was that not all rooms have baths, except we had a confirmation of a room with a bath. Finally we got what we ordered after a bit of a hassle! Hotel is close to the railway station and will take you back for your departure. Restaurant is not that popular so you get a sense of maybe there is a reason for this. Yet we had a very tasty and well prepared dinner. Breakfast was good. Staff at breakfast are 1st class. Every time we have visited there seems to be work going on....resulting in issues. Like no phones! Not up to Accor standards!