Informacja

ibis budget Luzern City 1,5 gwiazdki

Ocena klientów 4.0/5 Liczba opinii: 5 654

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ibis budget Luzern City
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O hotelu

  • Całodobowa recepcja

  • Darmowy bilet na przejazd komunikacją publiczną do centrum Lucerny

  • Darmowa sieć WIFI

  • Śniadanie w formie bufetu od 6.00 do 12.00

  • Uczestnik programu ibis Business Card

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Lokalizacja hotelu

ibis budget Luzern City

KELLERSTRASSE 4/6/8
6005 luzern
szwajcaria

Tel: +41413678000

Faks: (+41)413678010

Zameldowanie od: 15h00

Wymeldowanie do: 12h00

  • From Luzern Train Station :  4 Brünigstrasse

  • Samolotem

    AEROPORT INTERNATIONAL W 17km / 10,56 mil

  • Pociągiem

    HAUPTBAHNHOF LUZERN W 1km / 0,62 mil

Pozycja GPS:47.043658, 8.311341

Usługi hotelowe

Zdjęcie nieumowne

Usługi w hotelu i w okolicy

Zameldowanie od: - Wymeldowanie do:

Podsumowanie

  • Parking
  • Podjazd dla wózków
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
Restauracje
  • Liczba restauracji: 0
  • Liczba barów: 0
  • Automat z przekąskami i napojami
    • Automat z przekąskami i napojami Dodatkowa opłata
  • Śniadanie
    • Bufet
Udogodnienia dla niepełnosprawnych
  • Podjazd dla wózków
Obsługa i wyposażenie hotelowe
  • Informacje hotelowe
    • Liczba pokoi: 128
    • Liczba pokoi dla osób niepełnosprawnych: 4
    • Liczba pokoi rodzinnych: 9
    • Liczba pokoi łączonych: 0
    • Liczba pokoi dla niepalących: 128
    • 5 piętra
  • Języki, jakimi posługuje się personel hotelu
    • niemiecki
    • angielski
    • francuski
    • włoski
  • Wi-Fi
    • WIFI w miejscach ogólnodostępnych
    • Sieć WIFI w hotelu
  • Klimatyzacja
    • Klimatyzacja
  • Udogodnienia dla osób niepełnosprawnych
  • Całkowity zakaz palenia na terenie całego obiektu
  • Winda na wszystkie piętra
Dojazd
  • Indoor and Outdoor Parking
    • Na miejscu

Nasze pokoje

Opinie gości dotyczące hotelu
ibis budget Luzern City

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.0/5

Liczba opinii: 5 654

Ocena TripAdvisor 3.5/5

Liczba opinii: 1 833

Dobra lokalizacja

Ocena klientów 5.0/5

Marcin Pobyt służbowy - 07/10/2021 Opinie potwierdzone ALL

Wszystko ok

Dear MARCIN K., We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget Lucerne Team

Great value and excellent location

Ocena na stronie TripAdvisor 5.0/5

jacquescherrier Family - 23/09/2021 Opinia zatwierdzona w TripAdvisor

Walking distance to old town. Room is great for the price. Breakfeast is available with lots of choices. Great budget value hotel. From now on, IBIS Budget will be high on our shopping list and will be our prefered option.

We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Ibis Budget Luzern City

Swietna lokalizacja, dobra obsługa.

Ocena klientów 3.5/5

Tomasz Pary - 14/07/2021 Opinie potwierdzone ALL

Zameldowanie przebiegło bardzo sprawnie i bezproblemowo. Dodatkowo zostaliśmy poinformowani o atrakcjach i miejscach, które warto odwiedzić i kartę miejską (visitors card) na czas pobytu. Pokój niezwykle mały z wkomponowaną weń łazienką jakby wyciągnięta z campera. Wydaje mi się to jednak być typowym rozwiązaniem w tego typu hotelach. jeśli chodzi o czystość to nie ma się do czego przyczepić. Dużym plusem jest tez żaluzja zewnętrzna i klimatyzacja co nie zawsze jest oczywistym elementem wyposażenia. Śniadania dobre, a wybór produktów zupełnie wystarczający. Jeżeli komuś nie przeszkadza niewielka ilość miejsca w pokoju i "plastikowa" łazienka, śmiało mogę ten hotel polecić.

porazka.

Ocena klientów 0.5/5

Anonimowo Pary - 12/09/2020 Opinie potwierdzone ALL

Osoba na recepcji w dniu przyjazdu niecierpliwa, na kolejne pytania (o zasade dzialania parkingu, wind itp) przewracala oczami. Pokoj na poddaszu, o znacznie mniejszej powierzchni niz podana na booking.com, mniejszej niz 10mk kw, okno jak w kantynie. Klimatyzacja przez godzine pracy na najwyzszym biegu nie schlodzila powietrza ani troche. W pokoju unosil sie zapach papierosow. Sniadanie w porownaniu do tego co pokazane jest na zdjeciach to pomylka, zadnych wedlin, sery pakowane w jednorazowe opakowania, wydzielona porcja pieczywa. Doskonale rozumiemy ze jest to hotel standardu budget, aczkolwiek wypadaloby podawac na booking.com prawdziwe informacje i zdjecia.

Szanowna Pani/Szanowny Panie, Serdecznie dziękujemy za poświęcenie czasu i podzielenie się z nami uwagami na temat pobytu w ibis budget Luzern City. Jest nam niezmiernie przykro, że nie spełniliśmy Pani / Pana oczekiwań; proszę zatem przyjąć z tego powodu nasze najszczersze przeprosiny. W ramach Ibis Budget, dokładamy wszelkich starań, aby zapewnić każdemu gościowi usługi najwyższej jakości, dlatego też przedstawione przez Panią/Pana opinie są dla nas niezwykle ważne. Pragniemy zapewnić, że już podejmujemy odpowiednie kroki, aby zniwelować problem i uniknąć jego powtórzenia się w przyszłości. Jesteśmy wdzięczni, że podzieliła się Pani/podzielił się Pan z nami swoimi doświadczeniami i mamy nadzieję, że w najbliższej przyszłości będziemy mieli szansę zaprezentowania usług wysokiej jakości. Z poważaniem,

Stary i brudny hotel bez miejsc parkingowych za wysoką cenę.

Ocena klientów 1.5/5

Piotr Pary - 04/08/2020 Opinie potwierdzone ALL

Stary i brudny hotel bez miejsc parkingowych za wysoką cenę. Hotel poniżej standardu. Odradzam !

Dear PIOTR C., Thank you for taking the time to tell us about your experience at the ibis budget Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our prices are low for the city of Lucerne and especially for our location. Prices in Switzerland are unfortunately generally considered quite high. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis budget Lucerne Team

Excellent Staff and just a couple of tram stops from the city...Loved It!

Ocena na stronie TripAdvisor 5.0/5

ADRENALINEGIRL2015 Family - 01/08/2020 Opinia zatwierdzona w TripAdvisor

I am giving our stay a 5 star, principally becuase of the male receptionist with the glasses who also spoke english!! He was extremely busy when we arrived, even with a queue behind us, he calmly explained all that we need to know, handing us a map and the free travel passes. So thanks again Mr. The hotel is well situated at just a 5 minute tram ride into the city, which my girls loved taking each day! there iare a limited number of parking spaces outside at 14chf per 24 hours and further car park spaces elsewhere at a slightl higher fee. Reeption gives you a ticket which you need to display on your dashboard. Missing a couple of towels in the room, ( we were a family of 3) reception happily obliged with more ( girls on reception were also sweet). The pillows were not at all bad for an Ibis Budget...and I have stayed in several !! Only slight problem were banging doors on a couple of the nights...perhaps a sign asking guests to consider other guests when shutting their doors, a simple gesture such as this could help resolve the problem !

Dear Guest, many thanks for your review, it's a real pleasure to read that you have enjoyed your stay at IBIS budget Luzern City. Reviews like your are extremely motivating and give us the energy and the good will to keep providing our great hotel services. So many many thanks again :) I will forward your comments to Yathu (the guy with glasses at he reception) and the rest of the team who will definitely be delighted to read your review. We sincerely hope to have the chence to welcome you soon ! Kind regards Fabio Zuliani - General ager

Dobra lokalizacja, standardowy Ibis budget

Ocena klientów 3.5/5

Wiktoria Pary - 29/07/2020 Opinie potwierdzone ALL

Nie podobało mi się rozmieszczenie łazienki. Umywalka i lustro były bezpośrednio w pokoju, natomiast prysznic i toaleta osobno oddzielone drzwiami. Wychodząc z prysznica było się już koło łóżka.

Dear WIKTORIA W., We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis budget Lucerne Team

Good place to stay.

Ocena na stronie TripAdvisor 4.0/5

ddavies98 Couples - 14/09/2019 Opinia zatwierdzona w TripAdvisor

We caught a taxi from the station, but from then on we used the free 2 day bus pass the hotel gave us, that is just across the road from the Ibis. We even caught the bus to the station as we were leaving with our luggage, back to the station. Good breakfast and helpful reception.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Ibis Budget, Lucerne

Great place to stay

Ocena na stronie TripAdvisor 5.0/5

nairmt Friends getaway - 08/08/2019 Opinia zatwierdzona w TripAdvisor

Overall a great place to stay. Love everything about it. Great staff and friendly people. The hotel was clean and comfortable. Easy to get around after a great breakfast. The place is beautiful and fun!

Dear Guest Thank you for choosing and reviewing. I'm happy to hear you enjoyed your stay with us at our unbeatable location! Thank you. Kind regards Hotel ibis budget Lucerne - Team front office

Friendly and Convenient

Ocena na stronie TripAdvisor 4.0/5

mxpetermckee Couples - 31/07/2019 Opinia zatwierdzona w TripAdvisor

This hotel was very clean and comfortable. Price was the most competitive to be found for something with such a great and convenient location for the center of Luzern. The staff were very friendly and extremely helpful.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel ibis Budget, Lucerne

Kuhbonbon

Ocena na stronie TripAdvisor 3.0/5

kuhbonbon2019 Family - 24/07/2019 Opinia zatwierdzona w TripAdvisor

Very expensive for the quality you get. The humidity is very high in the hotel and the rooms are not clean. There is mold in the shower which caused us headache and bad sleep. The only good thing in this hotel is their staff members. They are very friendly.

Good Day, Thank you for taking time to write us about your experience at the hotel Ibis Budget Luzern City. It is unfortunate, that we did not meet your expectations. Please, allow me to express my sincerest apologies. Kind Regards, Ibis budget Lucerne City

Bardzo dobre

Ocena klientów 4.5/5

Krzyś Rodziny - 30/06/2019 Opinie potwierdzone ALL

Profesjonalny personel ,czyste pomieszczenia, dobre śniadanie oraz dodatkowe udogodnienia karta gościa która upoważnia do zniżek, oraz bezpłatny transport miejski

Szanowna Pani/Szanowny Panie, Jesteśmy bardzo wdzięczni za Pani/ Pana komentarze dotyczące pobytu w ibis budget Luzern City. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Zapewniam Panią / Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonana / przekonany, że Pani/Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pani/Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem,

Stay

Ocena na stronie TripAdvisor 4.0/5

Passport35395893902 Family - 05/06/2019 Opinia zatwierdzona w TripAdvisor

There was no telephone in the room . Had to go down to request for anything instead of calling which is not correct . The rooms wer very very small , may be bcos of budget hotel . Rest all was ok . They helped in everyway. Guiding and suggestions.

Dear Guest, many thanks for your review, your feedback is extremely important because it allows us to coordinate our efforts and improve our services with the purpose of ameliorating our guest's experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, IBIS budget Luzern, Front Office Team

Budge rooms but location is excellent

Ocena na stronie TripAdvisor 3.0/5

Santyns Family - 05/06/2019 Opinia zatwierdzona w TripAdvisor

Hotel is in the vicinity of the train station - Luzern HBF. walkable and in the descent area. However rooms are small and toilet and bathroom are smaller too. There is no latch to toilet as well as bathroom so friend groups be aware!!. Breakfast is OK but eggs are always out of stock. Beds are comfortable but merely space inside the rooms- compact.

Dear Guest, many thanks for having shared your experience after your stay at IBIS budget Luzern City, it's a real pleasure to read that you have enjoyed your stay at our property. We sincerely hope to have the opportunity to welcoming you again in the near future. Kind regards Fabio Zuliani - General Manager

Average

Ocena na stronie TripAdvisor 3.0/5

Saral T Family - 01/06/2019 Opinia zatwierdzona w TripAdvisor

The rooms are too small. Breakfast was good. We had been provided for the bus pass free of charge. The reception service was good and quick. We were charged for car parking fr. 14. It was hotels own parking but still we had to pay the parking charge

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good place for short visits.

Ocena na stronie TripAdvisor 4.0/5

748rajesht Family - 17/05/2019 Opinia zatwierdzona w TripAdvisor

Good budget hotel for short stays when you don't spend a lot of time in rooms. The rooms are really small. Toilet and shower cubicle you s even more small. We just stayed overnight. Breakfast is good.

Dear Thank you for choosing and reviewing our Hotel ibis budget Luzern City. I'm happy to hear you enjoyed your stay with us at our unbeatable location! The size of the rooms and bathrooms is something we can't change. There's so much to explore right at our doorstep that it would almost be a waste of time to stay in the room! Except for the comfort of our ibis sweet bed of course. I fully understand your disappointment if you were expecting a large room. Unfortunately we can't change the size of the rooms. If you're looking for a larger room, you're more likely to find an appropriate room outside the city centre. Thank you very much for your feedback, which is most valuable to us. It is my hope we can welcome you again in the future. With Kind Regards Hotel ibis budget Luzern City Front Office Madhushka

Good experience

Ocena na stronie TripAdvisor 5.0/5

Connector23146347125 Family - 12/05/2019 Opinia zatwierdzona w TripAdvisor

Good position - next to bus stop, and walking distance to main station (12 minutes). Great view of mt. Pilatus right near the hotel. TV, boiled water in the lobby, no phone. Nice and small room, comfort beds. Help about the city from the hotel team. Really fair value to cost.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

China Luzern

Ocena na stronie TripAdvisor 3.0/5

Alexander P Friends getaway - 11/05/2019 Opinia zatwierdzona w TripAdvisor

Too expensive for a one star hotel and a small room. But convenient underground parking (need to pay). The center and attractions are very close, beautiful views from the towers. Suddenly, a huge number of tourists from China (generally from South-East Asia) in the city and hotel.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Ibis Budget at Luzern city, Switzerland

Ocena na stronie TripAdvisor 5.0/5

Journey23825059962 Family - 23/03/2019 Opinia zatwierdzona w TripAdvisor

Walking distance to train station and tourist spots. Relatively clean, room fairly small, challenging for couple with 2 luggage. Staffs were friendly, helpful and provided good tips to travel around the city.

Thank you for choosing and reviewing our Hotel ibis budget Luzern City. I'm happy to hear you enjoyed your stay with us at our unbeatable location! The size of the rooms and bathrooms is something we can't change. There's so much to explore right at our doorstep that it would almost be a waste of time to stay in the room! Except for the comfort of our ibis sweet bed of course. Please accept my sincerest apologies for any inconvenience you encountered. I do appreciate your feedback, which is most valuable to us. Thank you again for your kind words and we're looking forward to your next visit! With Kind Regards Hotel ibis budget Luzern City Front Office Team Madhushka Schmidhauser

Basic, but clean and tidy

Ocena na stronie TripAdvisor 3.0/5

timyoud Couples - 07/01/2019 Opinia zatwierdzona w TripAdvisor

The hotel is located out of the town centre, but only a 10-15 minute walk from the station. Upon checking in, we were presented with a free bus pass to use during our stay, which was most useful! The room was tidy, however the third bed above the double was low and I banged my head on it! We also would have liked a bath mat or something to step onto when coming out of the shower as it is right in the room (not a separate bathroom)! Also nowhere to store suitcases. The breakfast was basic, but to be expected when staying at Ibis budget hotels. A small shop with simple meals and snacks available at reception and paid luggage storage facility.

Dear timoyoud Thank you for choosing and reviewing our Hotel ibis budget Luzern City. I'm happy to hear you enjoyed your stay with us at our unbeatable location! Thank you very much for your feedback, which is most valuable to us. It is my hope we can welcome you again in the future. With kind regards Hotel ibis budget Luzern City Front Office Team Madhushka Schmidhauser

Najnowsze opinie: 20

Partner: TripAdvisor

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