Informacja

Hotel ibis Styles Luzern City 3 gwiazdki

Ocena klientów 4.0/5 Liczba opinii: 3 009

hotel certyfikowany ALLSAFE

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ibis Styles Luzern City
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O hotelu

  • Hotel z certyfikatem ALLSAFE

  • Bezpłatny bilet na transport publiczny.

  • Bezpłatna karta na zwiedzanie Lucerny ze zniżkami na kolejki linowe, muzea i wycieczki.

  • In the middle of the city of Lucerne

  • Gra Escape Room w hotelu (za opłatą)

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Lokalizacja hotelu

ibis Styles Luzern City

Friedenstrasse 8
6004 lucerna
szwajcaria

Tel: +41414184848

Faks: (+41)41/4184818

Zameldowanie od: 15h00

Wymeldowanie do: 12h00

  • Samolotem

    ZURICH AIRPORT W 66km / 41,01 mil

  • Pociągiem

    LUZERN W 1km / 0,62 mil

  • Pociągiem

    LUZERN SGV W 1,5km / 0,93 mil

Pozycja GPS:47.056835, 8.311907

Usługi hotelowe

BAR Zdjęcie nieumowne

Zrelaksuj się przy napoju i lekkiej przekąsce.

Usługi w hotelu i w okolicy

Zameldowanie od: - Wymeldowanie do:

Podsumowanie

  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
Restauracje
  • Liczba restauracji: 0
  • Liczba barów: 1
  • Automat z przekąskami i napojami
    • Automat z przekąskami i napojami Dodatkowa opłata
  • Śniadanie
    • Bufet
Spotkania/Wydarzenia
  • Sale konferencyjne: 6
  • Centrum biznesowe
    • Samoobsługowe centrum biznesowe
Obsługa i wyposażenie hotelowe
  • Informacje hotelowe
    • Liczba pokoi: 115
    • Liczba pokoi dla osób niepełnosprawnych: 0
    • Liczba pokoi rodzinnych: 0
    • Liczba pokoi łączonych: 0
    • Liczba pokoi dla niepalących: 115
    • 6 piętra
  • Języki, jakimi posługuje się personel hotelu
    • francuski
    • hiszpański
    • angielski
    • niemiecki
    • portugalski
    • włoski
  • Pralnia / obsługa parkingu
    • Pralnia chemiczna / prasowanie
  • Wi-Fi
    • WIFI w miejscach ogólnodostępnych
    • Sieć WIFI w hotelu
  • Klimatyzacja
    • Klimatyzacja
  • Całkowity zakaz palenia na terenie całego obiektu
  • Zameldowanie i wymeldowanie
    • Późne wymeldowanie

Nasze pokoje

Przytulne, przyjemne i nowoczesne, z wygodnymi łóżkami i funkcjonalną łazienką - nasze pokoje oferują wszystko, czego potrzeba do udanego pobytu.

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 5

  • Maks. rozmiar: 240 m²

  • Maks. pojemność: 240 osoby

  • Maks. liczba uczestników bankietu: 100 osoby

Więcej informacji

Opinie gości dotyczące hotelu
ibis Styles Luzern City

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.0/5

Liczba opinii: 3 009

Ocena TripAdvisor 3.5/5

Liczba opinii: 1 080

Amazing rooms, clean, great staff hospitality

Ocena na stronie TripAdvisor 5.0/5

116amir 23/09/2021 Opinia zatwierdzona w TripAdvisor

The staff was great specially Sara at the front desk Breakfast was delicious Rooms are very clean Location is exquisite a few minutes exactly eight minutes from the central station The overall stay was very nice

Dear 116amir, Thank you very much for staying with us and for sharing your compliments to our Team Leader Sara. It makes us truly happy to read, that you had a nice stay and enjoyed our breakfast buffet. Hopefully you had also had a wonderful time in our beautiful city. We all look forward to welcome you very soon again. Sincerely, S. Samil Benli

Udany pobyt

Ocena klientów 4.5/5

Izabella Pobyt służbowy - 12/09/2021 Opinie potwierdzone ALL

Przemiły personel w recepcji. W każdej chwili można skorzystać z jego pomocy. Pokoje bardzo czyste.

Dear Izabella, What a great pleasure to see your lovely words to our staff. I am so happy to see that my staff could provide a wonderful stay. We all look forward to see you again in our hotel. Sincerely, S. Samil Benli - General Manager

Trip in Luzern

Ocena na stronie TripAdvisor 3.0/5

Francois L 31/07/2021 Opinia zatwierdzona w TripAdvisor

+ Big room + Personal (use French too) + Situation in the city - little step between bedroom and bathroom - light in the bedroom - no harmonisation in welcome drinks in Accor group - Temprature right (32° C)

Bonjour Francois L, Nous vous remercions de l'avis que vous avez laissé sur Tripadvisor. Je suis ravi de savoir que vous avez apprécié notre emplacement central et l'assistance de notre personnel. En même temps, je voudrais m'excuser car vous n'étiez pas entièrement satisfait de l'équipement de la salle. Nous espérons vous accueillir à nouveau très bientôt et vous offrir un meilleur séjour que celui-ci. Meilleurs Salutations, S. Samil Benli - Directeur
Ocena klientów 3.0/5

Robert Pary - 11/09/2020 Opinie potwierdzone ALL

Miła obsługa, niestety informacja wywieszona w recepcji dotyczącą śniadania na wynos myląca, w związku z tym w długą podróż musieliśmy udać się bez śniadania, pomimo tego, że je zamówiliśmy poprzedniego dnia i zamówienie zostało przyjęte.

Dear Robert, Thank you for taking the time to tell us about your experience at the ibis Styles Luzern City. I am very sorry for the confused information about our breakfast. We offer a breakfast buffet for our guest but if someone wants to have breakfast box for security reasons, we prepare this as well. this can be picked up in the morning at the reception. I am very sorry again that didn't work with you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, S. Samil Benli - General Manager

Great and affordable place in Lucerne

Ocena na stronie TripAdvisor 4.0/5

et3rn4lw1nd 20/02/2020 Opinia zatwierdzona w TripAdvisor

Great place and comfortable! The price is also affordable compare to other big hotels in Lucerne. The only problem is only the shower water temperature is not consistent, sometimes it become very very hot.

Dear et3rn4lw1nd, Thank you very much for your review and your lovely words on Tripadvisor. I am happy to see that you were satisfied with our services provided. We will check the issue with the water temperature immediately and solve this issue. Hope to welcome you very soon again. Sincerely, S. Samil Benli - General Manager

Pan

Ocena klientów 4.5/5

R. Rodziny - 04/02/2020 Opinie potwierdzone ALL

dobrze położony hotel bardzo miła i pomocna obsługa ogólnie spoko pokój jak we Francji w Szwajcarii spodziewałem się Szwajcarskiego zegarka a nie Francuskiego burdelu ale ogólnie jestem zadowolony po obwitym śniadaniu wytrzymałem do 16-tej bez posiłku

Dear R., Thank you for the great review of our hotel! We are glad that you generally enjoyed your stay. I also appreciate your other feedback on the questionnaire, which we will handle seriously. We hope to see you again very soon. Sincerely, S. Samil Benli - General Manager

Location!

Ocena na stronie TripAdvisor 4.0/5

mikelN3582ZG Couples - 20/12/2019 Opinia zatwierdzona w TripAdvisor

Nothing special about the hotel, as mentioned by many others before, it is a bit dated. But it worked just fine for us, friendly and helpful staff and everything worked. The location of the hotel is very good and most attractions are within easy walking distance. We will stay at the Ibis Styles again.

Dear mikelN3582ZG, Thank you for choosing and reviewing our hotel. I'm happy to hear you appreciated our central location also our friendly staff. We look forward to your next visit and wish you all the best for the new year. Best Regards, S. Samil Benli - General Manager

Run down and dusty

Ocena na stronie TripAdvisor 2.0/5

Ryan H Couples - 13/11/2019 Opinia zatwierdzona w TripAdvisor

I booked for 3 nights in this hotel but ended up only stayed for one night. Moved to another hotel as I felt this hotel is very run down and not as shown in the photos. Amenity is too basic. No extra pillows. Felt the balcony is insecure as anyone can come over and the room is not soundproof. It is also a bit far from train station. Have some variety of breakfast but the taste is just average.

Dear Ryan H Thank you for taking the time to tell us about your experience. Please accept my sincerest apologies for any inconvenience you encountered. I do appreciate your feedback, which is most valuable to us. I hope you haven't lost the trust you've shown in our organization and you will give us an opportunity to serve you better in the future. Sincerely, S. Samil Benli - General Manager

Thin walls

Ocena na stronie TripAdvisor 3.0/5

723dee Solo travel - 04/09/2019 Opinia zatwierdzona w TripAdvisor

Cons:Was unable to sleep entire trip because the walls are very thin, and you can hear people talk in Hallways and slamming doors. Pros: nice breakfast, decent location, easy access to transportation.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicolette Deutschmann

Excellent Stay, with Great Vegetarian Breakfast

Ocena na stronie TripAdvisor 5.0/5

deeptimangtani Family - 05/08/2019 Opinia zatwierdzona w TripAdvisor

We requested for a nice room, and got the best one with balcony on the top floor, thanks to Vanessa from the Front Office and the Housekeeping team who quickly arranged it for us. Beds were extremely comfortable and rooms perfectly cleaned. The best thing was the breakfast which served vegetarian food separately with a lot of veg options. Great location as well, 10 to 12 minutes walk from the Luzern station Excellent value for money compared to other nearby hotels in Luzern, where stayed before. We will surely stay again !!

Dear deeptimangtani Thank you for your 5 star review which we appreciate. We are delighted you found our staff helpful and friendly during your stay with us and the provided room meet up your expectations. Thank you very much too for your Feedback to our breakfast buffet, we are happy, that you have enjoyed it. We look forward to welcoming you back when next visiting Luzern with sunny regards! Christian Roland Front Office Manager

Central location

Ocena na stronie TripAdvisor 4.0/5

vanhelZ1ng Friends getaway - 10/07/2019 Opinia zatwierdzona w TripAdvisor

Lovely hotel in the centre of the city. Helpful staff, perfect clean rooms with comfy beds and a quality breakfast. On street parking for our motorcycles. Easy check in and out. Very handy for walking straight into Lucerne too.

Dear vanhelZ1ng, First of all thank you very much for your kind comments. It is always a pleasure to receive such a lovely and honest feedback. Next in order I would like to mention that our location is one of our strongest traits and we are glad it worked out for you. We would be very happy to have you staying with us again on your next visit to Lucerne. Best regards, S. Samil Benli - General Manager

A lovely hotel in Luzern

Ocena na stronie TripAdvisor 5.0/5

icecream105 Couples - 02/06/2019 Opinia zatwierdzona w TripAdvisor

We had a lovely stay at this hotel in Luzern. Although it's just one night there, the hotel has kindly upgraded us to one of their largest room for celebration. Check-in was very smooth and the male staff at reception was helpful and kind. We were provided 'welcome drink' at the bar. The room was located on the highest floor with a nice balcony. We could enjoy and relax at there. The hotel was so dedicated and prepared a nice chocolate for welcoming us. We tried the breakfast at the restaurant. It offered a great variety of local cuisine. We loved the cozy environment there. One final comment is that the location of the hotel. It is near the scenic spot such as the Lowendekmal. Overall, I would recommend this hotel to travellers.

Dear icecream105, What a great pleasure and happiness for us to see your lovely words to your recent stay in our hotel. I thank you very much on behalf of my whole team for sharing your experience with us. It's also nice to see, that you enjoyed the time at the balcony and also the chocolate which my staff has organised for you. As I see your nickname, we will provide you Ice Cream next time :) We thank you very much once more and hope to welcome you very soon again in Lucerne at the hotel Ibis Styles City. Sincerely, S. Samil Benli - General Manager

pobyt bez komplikacji

Ocena klientów 3.5/5

Dominika Pobyt służbowy - 11/02/2019 Opinie potwierdzone ALL

mila obsluga, dobrze dzialajacy internet, dobra lokalizacja hotelu

Dear DOMINIKA D., We very much appreciate your comments regarding your stay at the ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Kretzschmar Direktor / General Manager

super

Ocena klientów 4.5/5

Frank Jedna osoba - 06/02/2019 Opinie potwierdzone ALL

Hotel położony w centrum Lucerny. Zakwaterowanie w lepszym standardzie niż się spodziewałem; do pokoju przylegał duży taras z widokiem na patio. Śniadanie i obsługa OK. W czasie rejestracji otrzymuje się darmowy bilet na transport publiczny.

Szanowna Pani/Szanowny Panie, Jesteśmy bardzo wdzięczni za Pani/ Pana komentarze dotyczące pobytu w ibis Styles Luzern City. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Zapewniam Panią / Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonana / przekonany, że Pani/Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pani/Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem, Florian Kretzschmar Direktor / General Manager

Great hotel at a very good price

Ocena na stronie TripAdvisor 5.0/5

scoot1404 Couples - 30/01/2019 Opinia zatwierdzona w TripAdvisor

stay here for 3 nights in January. Great position only a 8 minute walk from the main train station.The room was nice and warm with a great bathroom.Breakfast was great with a good selection of hot and cold foods.The staff are very friendly.Would stay here again.

Dear Scoot1404, thank you for your kind review. I'm happy to hear you enjoyed your stay with us and that you would like to come back. Best regards, Florian Kretzschmar

Standard clean room and friendly staff

Ocena na stronie TripAdvisor 4.0/5

MarkS712 Couples - 21/11/2018 Opinia zatwierdzona w TripAdvisor

This hotel is a standard Ibis hotel with clean room and friendly staff. Breakfast was also standard, niothing out of the ordinary. If you are looking for a standard room, then this hotel fits the bill. There is nothing luxurious here.

Dear Mark S, Thank you for taking the time to share your rating with us. We hope to welcome you back to our ibis Styles Lucerne City very soon! Sincerely, Christian Roland Front Office Manager

A very comfortable stay at the Ibis Styles hotel at Luzern

Ocena na stronie TripAdvisor 4.0/5

stephen b Friends getaway - 15/11/2018 Opinia zatwierdzona w TripAdvisor

A very conveniently located hotel close to the train station, walking distance to most of the city center attractions, The room decor is very nice and vibrant, great staff at the front desk. Comfortable rooms good choice at breakfast.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolette Deutschmann

Very basic hotel

Ocena na stronie TripAdvisor 3.0/5

Mmmcn Family - 06/11/2018 Opinia zatwierdzona w TripAdvisor

Excellent breakfast, especially the croissants Excellent service at the restaurant.Room acceptable (although small compared to others in the same floor), but the queen bed next to the wall was extremely uncomfortable.Size of the bathroom was good.Dirty carpet throughout the corridors

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nicolette Deutschmann

Excellent location

Ocena na stronie TripAdvisor 5.0/5

katherineandmarcog Couples - 31/08/2018 Opinia zatwierdzona w TripAdvisor

Excellent location for our purposes. Close to bus stop, and restaurants close by.Delightful staff on reception. Thank you!Breakfast was a bit chaotic. Had the impression that staff were not keeping up with replenishing supplies, and clearing away - but that's understandable when there are a lot of guests coming there at the same time.

Dear katherineandmarcog, Thank you for your great review. Its always a pleasure for the team to receive just a nice review. Thank you for your feedback regarding the breakfast, it is true that sometimes we have a few groups at the same time and its quite busy. Therefore the team informed the clients for the best time to enjoy the breakfast.We hope to welcome you again. Kind regards, Florian Kretzschmar

Recommend this hotel.

Ocena na stronie TripAdvisor 4.0/5

VishnuG169 Family - 24/08/2018 Opinia zatwierdzona w TripAdvisor

We recently visited Luzern (July/August 2018). The hotel was nice, the room was clean, and plenty of restaurants nearby. Very close to Chapel Bridge, Lion Monument (within walking distance) and Luzern Station (Amazing). They do not have A/C, but have Air cooler system (not very effective though), but staff was nice and helpful, they provided us with extra table fans. They do not have fridge/mini-fridge (refrigerators) or even microwave in the room. The front desk staff was nice and gave us ice cubes everyday we stayed there in bowls :)The breakfast was nice, except was very crowded. Looks like tour operators also use this place to book hotels for their guests. This hotel needs to staff more employees during breakfast to guide the guests, we noticed that some of the guests used their hands to take food from the trays instead of using serving utensil (though there was plenty of utensil kept for serving).Overall we enjoyed our trip, worth staying here, definitely recommend this hotel.

Dear Vishnu G, we appreciate to see that you enjoy your stay with us. Thank you for your kind review. We hope to welcome you again. All the best, kind regards Florian Kretzschmar

Najnowsze opinie: 20

Partner: TripAdvisor

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