Novotel Bern Expo 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 1 568

Gwarancja
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Novotel Bern Expo - Image 1
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Am Guisanplatz 2, 3014 BERNO, Szwajcaria

Opis

O hotelu

  • Nowoczesne, odnowione pokoje

  • 6 klimatyzowanych sal konferencyjnych z możliwością dostosowania i darmową siecią WIFI

  • W pobliżu BERNEXPO, stadionu Wankdorf (piłka nożna) i PostFinance Arena (hokej)

  • Kuchnia (restauracja GourmetBar)

  • Bliskość centrum miasta i darmowy transport publiczny z berneńskim biletem

Nasze pokoje

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Lokalizacja hotelu

Novotel Bern Expo

Am Guisanplatz 2
3014 BERNO
Szwajcaria

Pozycja GPS:46.9587487, 7.4639379

Telefon
Faks +41 31 339 09 10

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

GOURMETBAR BY NOVOTEL

Our GourmetBar team serves local and international cuisine prepared in a simple and authentic manner using local products. Savor the new bar experience - we look forward to taking you with us on our culinary adventure.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.5/5  Liczba opinii: 1 568

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 131

Nice and comfortable stay.

Ocena na stronie TripAdvisor 5.0/5

Voyager60265563918 Rodziny - Opinia zatwierdzona w TripAdvisor

Very comfortable stay. We stayed for 4 nights. Just opposite to tram station. Convenient to reach from Bern station. Spacious and clean rooms. We reached early in morning. We were allowed an early check in.Good buffet spread but was repetitive.

Dear Guest, Thank you for taking the time to share a review of your recent experience. It is rewarding to know that you had a pleasant experience at our hotel. We are thrilled that you found our rooms to be spacious and appreciated the convenience of our early check-in service. Our team takes great pride in maintaining a clean and welcoming environment for all our guests. However, we regret to hear that the buffet selection did not meet your expectations in terms of variety. We understand that dining experiences play a significant role in the overall satisfaction of our guests, and we apologize if we fell short in this aspect. Nonetheless, it is fantastic that you enjoyed our prime location and the overall comfort of your stay. We are always striving to offer our guests the best possible experience, from a restful night's sleep to the ease of getting around the city. We hope to welcome you back for an improved experience, Best regards from the whole team with Matthias, Director

a wonderful hotel - a great stay guaranteed

Ocena na stronie TripAdvisor 5.0/5

David K Opinia zatwierdzona w TripAdvisor

This is a great hotel with superb rooms and tremendous service. My friend and I loved our ten day stay here and it was a great base from which to explore Bern. The food in the restaurant was excellent every time we had it and the prices for accommodation and food are good for Switzerland.

Dear Sir, Thank you for taking the time to share a review of your recent experience. We are thrilled to hear that your time with us was so memorable. We are delighted that you enjoyed the superb rooms, our attentive service, and found our hotel to be a perfect base for your adventures in Bern. It is great that our GourmetBar's culinary offerings left a positive impression, and we are pleased to know that you found the value of both our accommodation and dining experiences to be satisfactory for the Swiss context. We hope to welcome you back in the future. Best regards from the whole team with Matthias, Director

A Totally OK Hotel Experience

Ocena na stronie TripAdvisor 3.0/5

Chris L Opinia zatwierdzona w TripAdvisor

This hotel is the living embodiment of something being "okay". The rooms were large but not necessarily the cleanest I've ever seen. Check-in at the lobby was somewhat slow and the elevators were dreadfully slow - you're going to have a long wait to get up or down. The location with a tram stop outside is fantastic so it does make it quite easy to get around the city. With that said, when the proximity to public transportation is the best part of your hotel it's probably not the best option available.

Dear Sir, Thank you for taking the time to share a review of your recent experience. We are pleased that you found our location and the convenience of public transportation to be positive aspects of your stay. Our hotel is ideally situated to provide easy access to various parts of the city, and we're glad that this feature enhanced your visit. However, we regret to hear that certain areas of our service did not meet your expectations. We are sorry for the wait you experienced during check-in and the slower pace of our elevators. Our team is continually working on streamlining our check-in process to ensure a swift and welcoming start to our guests' stay. While we understand the importance of prompt elevator service, please know that our elevators are regularly maintained to provide efficient service while ensuring the safety and comfort of all our guests. Regarding the cleanliness of the rooms, we apologize if it was not up to the meticulous standard we strive to uphold. We will reinforce our housekeeping protocols to ensure that all our accommodations are of the highest quality for every guest. We hope to welcome you back for an improved experience, Best regards from the whole team with Matthias, Director

Discovering Swiss land.

Ocena na stronie TripAdvisor 5.0/5

Husam2022 Opinia zatwierdzona w TripAdvisor

As an All Accor member I always looking for the hotels within this group, so we selected this one. The check-in was so easy, so smooth with Miss. Lya... a very capable person to answer and asisset with all your concerns. Location of the hotel is great, where you can walk to the City Center.

Dear Sir, Thank you for taking the time to share a review of your recent experience. We are truly delighted that your time at Novotel Bern Expo was so memorable and that you found our location ideal for your ventures into the city. It is wonderful to hear that our dedicated team member, Miss Lya, provided you with exceptional service during check-in, ensuring a seamless start to your stay. We take pride in our staff's ability to assist with all guest concerns efficiently and with a personal touch. Additionally, we are pleased that your membership with All Accor provided a sense of familiarity and added value to your visit. We hope to welcome you back in the future. Best regards from the whole team with Matthias, Director

Bad Novotel experience in Switzerland.

Ocena na stronie TripAdvisor 1.0/5

shortcyclist Rodziny - Opinia zatwierdzona w TripAdvisor

My Novotel experience this summer was beyond awful. We stayed at Novotel in Bern and the one in Geneva. The Novotel in Bern has a convenient location near the tram stop and with free public transport that served us well. However that’s where the positive ends. The room wasn’t set up for the three of us and then we had to ask for someone to come in and set up the third bed for our son. They set it up in a really awkward way which we then had to redo ourselves. Check in took over an hour of waiting. We watched three members of staff serving one couple and then a single other member of staff checking people in taking 15-20 minutes at a time. The front entrance was constantly blocked with parked cars. The hotel is serviced by two lifts (elevators) and for such a large hotel this really isn’t enough especially when staff use it for deliveries during peak busy times. My experience at Novotel Geneva wasn’t any better.

Dear Guest, Thank you for taking the time to share a review of your recent experience. We are pleased that you appreciated our convenient location and the complimentary public transport passes, which indeed make it easy to explore the city. Nonetheless, we apologize for the issues you encountered during your stay. Regarding the room setup, please know that we aim to provide accommodations that are ready and welcoming for all our guests, and we regret that we missed the mark on this occasion. With respect to the waiting time during check-in, we understand that your time is valuable and are sorry for any inconvenience this caused. We are also aware that the front entrance can become unexpectedly congested and are looking into solutions to improve this aspect. Moreover, we recognize that the efficiency of our elevators is crucial and appreciate your patience as they are shared between guests and operational needs. We are sincerely sorry that the service did not meet your expectations and are reviewing your comments with our team in order to improve our service. We hope to welcome you back for an improved experience, Best regards from the whole team with Matthias, Director

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 624 Liczba opinii 8.2/10 Lokalizacja
  • 839 Liczba opinii 7.3/10 Pokój
  • 782 Liczba opinii 8.8/10 Obsługa
  • 11 Liczba opinii 6.6/10 Internet
  • 334 Liczba opinii 7.7/10 Czystość
  • 330 Liczba opinii 8/10 Śniadanie
  • 144 Liczba opinii 9/10 Klimat

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