圣保罗奥林匹亚区铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 1,437 评论

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圣保罗奥林匹亚区铂尔曼酒店 - Image 1
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Rua Olimpiadas 205, 04551 000 圣保罗, 巴西

描述

酒店其他优惠

  • 活动室最多可容纳 600 人

  • 切莫错过我们的 HUB 餐厅，这是圣保罗的顶尖餐厅。

  • 酒店提供蜜月或浪漫套餐以及婚礼日专享套餐。

  • 可携带宠物入住。有限制条件。

  • 距离圣保罗孔戈尼亚斯机场 14 分钟车程

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酒店位置

圣保罗奥林匹亚区铂尔曼酒店

Rua Olimpiadas 205
04551 000 圣保罗
巴西

GPS:-23.59565, -46.68447

电话
传真 +55 11 3049-6622

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,437 评论

客户意见评级 4.0/5

Peiyao S. 商务住宿 - 所有已确认评论

可惜定的晚只剩一楼房间，住了十三天只给了两瓶水。打扫很积极。主要是位置好。早餐有一道中餐希望更多热乎的。

Dear S., Thank you for sharing your feedback. I’m pleased to know you enjoyed our location, facilities, and restaurant. I’m sorry for the limited water supply: bottled water is provided upon request during the stay. I also appreciate your suggestion regarding breakfast options and will share it with our culinary team. We hope to welcome you back soon for an even better experience. Sincerely, Julia Lencina Coordenadora de Customer Experience

客户意见评级 4.0/5

Yichi Z. 单人住宿 - 所有已确认评论

优点：整体基本满意，公共区域装修现代时尚，工作人员热情有礼。提前到达等候期间前台赠送了一份早餐，有手写欢迎卡片甚至还有两个汉字。早餐选择很多很丰盛。 缺点：但白金会员没有房间升级，延迟退房需要退房当天早上确认，这个体验不好，不便于住客提前安排计划收拾行李。房间家具等设施有些年头了，但还算干净。最大的问题是：第一晚用完的浴缸，保洁人员竟然没有放水，难道是觉得我第二天准备继续用旧水泡凉的吗。

Hello, Yichi! Thank you very much for sharing your feedback about your stay. I’m glad you enjoyed our public areas, breakfast, and the attention from our team. I apologize for any misunderstanding: we did provide a room upgrade, and I’m sorry it was not made clear during your stay. Regarding the late check-out, it depends on the availability on the day, but I truly appreciate your feedback, as it helps us improve. Regarding the bathtub issue, I am very sorry this happened and can assure you that your comments will be shared with our team to reinforce our cleaning procedures and guest care. Thank you again for choosing us, and I hope to welcome you back soon for an even better stay. Sincerely, Julia Lencina Customer Experience Coordinator

客户意见评级 0.5/5

Xuanxuan L. 商务住宿 - 所有已确认评论

完全不能上厕所…..

Dear Ms. L., Thank you for taking the time to share your feedback with us. We are truly sorry to hear about the inconvenience you faced with the bathroom during your stay. This is not the experience we wish to deliver, and we sincerely apologize for the discomfort caused. Please know that your comments have been shared with our maintenance and housekeeping teams so that immediate improvements can be made. Our goal is to ensure every guest feels comfortable and well taken care of throughout their stay. We would be very grateful if you could give us another opportunity to welcome you back, so we can provide you with the seamless and pleasant experience you rightfully expect and deserve. With our sincere apologies, Julia Lencina Coordenadora de Customer Experience

其他网络用户评价我们的酒店

  • 236 评论 9.3/10 位置
  • 450 评论 7.2/10 房间
  • 734 评论 8.9/10 服务
  • 8 评论 0/10 上网
  • 281 评论 8.5/10 早餐
  • 172 评论 7.5/10 舒适度
  • 171 评论 7.2/10 食物
  • 160 评论 7.4/10 设施

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