圣保罗奥林匹亚区铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 1,467 评论

保证最优惠房价
圣保罗奥林匹亚区铂尔曼酒店 - Image 1
圣保罗奥林匹亚区铂尔曼酒店 - Image 2
圣保罗奥林匹亚区铂尔曼酒店 - Image 3
圣保罗奥林匹亚区铂尔曼酒店 - Image 4
Rua Olimpiadas 205, 04551 000 圣保罗, 巴西

描述

酒店其他优惠

  • 活动室最多可容纳 600 人

  • 切莫错过我们的 HUB 餐厅，这是圣保罗的顶尖餐厅。

  • 酒店提供蜜月或浪漫套餐以及婚礼日专享套餐。

  • 可携带宠物入住。有限制条件。

  • 距离圣保罗孔戈尼亚斯机场 14 分钟车程

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

圣保罗奥林匹亚区铂尔曼酒店

Rua Olimpiadas 205
04551 000 圣保罗
巴西

GPS:-23.59565, -46.68447

电话
传真 +55 11 3049-6622

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,467 评论

TripAdvisor 评级  4.5/5  1,616 评论

卓越奖 2025

客户意见评级 4.0/5

Peiyao S. 商务住宿 - 所有已确认评论

可惜定的晚只剩一楼房间，住了十三天只给了两瓶水。打扫很积极。主要是位置好。早餐有一道中餐希望更多热乎的。

Dear S., Thank you for sharing your feedback. I’m pleased to know you enjoyed our location, facilities, and restaurant. I’m sorry for the limited water supply: bottled water is provided upon request during the stay. I also appreciate your suggestion regarding breakfast options and will share it with our culinary team. We hope to welcome you back soon for an even better experience. Sincerely, Julia Lencina Coordenadora de Customer Experience

Price/performance ratio under par.

Tripadvisor 评级 2.0/5

MichaelD691 经 TripAdvisor 认证的评论

Positives: The location is perfect. The gym is great. Good wine selection. Negatives: Checkin isnt available till 3pm. The rooms are dated and in need of maintenance: black mold in the bathroom, outlet hanging from the wall, international plug is not functional, ac doesnt provide heated air, only cold.

Hello, MichaelD691! Thank you for sharing your impressions. I’m truly sorry that some aspects of your stay didn’t meet your expectations. I’ll make sure our maintenance team checks the points you mentioned. Our air conditioning system provides both cooling and heating, so we’ll also verify what may have happened during your stay. I hope we’ll have another opportunity to welcome you back for a smoother and more pleasant experience. Marina Mello Hospitality Manager

客户意见评级 4.0/5

Yichi Z. 单人住宿 - 所有已确认评论

优点：整体基本满意，公共区域装修现代时尚，工作人员热情有礼。提前到达等候期间前台赠送了一份早餐，有手写欢迎卡片甚至还有两个汉字。早餐选择很多很丰盛。 缺点：但白金会员没有房间升级，延迟退房需要退房当天早上确认，这个体验不好，不便于住客提前安排计划收拾行李。房间家具等设施有些年头了，但还算干净。最大的问题是：第一晚用完的浴缸，保洁人员竟然没有放水，难道是觉得我第二天准备继续用旧水泡凉的吗。

Hello, Yichi! Thank you very much for sharing your feedback about your stay. I’m glad you enjoyed our public areas, breakfast, and the attention from our team. I apologize for any misunderstanding: we did provide a room upgrade, and I’m sorry it was not made clear during your stay. Regarding the late check-out, it depends on the availability on the day, but I truly appreciate your feedback, as it helps us improve. Regarding the bathtub issue, I am very sorry this happened and can assure you that your comments will be shared with our team to reinforce our cleaning procedures and guest care. Thank you again for choosing us, and I hope to welcome you back soon for an even better stay. Sincerely, Julia Lencina Customer Experience Coordinator

客户意见评级 0.5/5

Xuanxuan L. 商务住宿 - 所有已确认评论

完全不能上厕所…..

Dear Ms. L., Thank you for taking the time to share your feedback with us. We are truly sorry to hear about the inconvenience you faced with the bathroom during your stay. This is not the experience we wish to deliver, and we sincerely apologize for the discomfort caused. Please know that your comments have been shared with our maintenance and housekeeping teams so that immediate improvements can be made. Our goal is to ensure every guest feels comfortable and well taken care of throughout their stay. We would be very grateful if you could give us another opportunity to welcome you back, so we can provide you with the seamless and pleasant experience you rightfully expect and deserve. With our sincere apologies, Julia Lencina Coordenadora de Customer Experience

Not good, no hot water and very poor housekeeping

Tripadvisor 评级 2.0/5

Maria333m 经 TripAdvisor 认证的评论

The hotel in itself is average but well located. The problem is no hot water in the shower and housekeeping. Yes… no hot water.. I wouldn’t even call luke warm what they have… then, it seems housekeeping only goes by once and if at that moment you are there, you ran out of luck because they won’t try again and if you are like me, who gets back late, you will find yourself too tired to call them at that moment to go to the room. That means, not just the bed being undone, but garbage not thrown away and bathroom products not refilled. The first morning they actually did do my room but they missed refilling toilet paper and body wash. They don’t have body cream, or at least I didn’t get any even after requesting it and don’t expect for them to leave you another shower cap… it better not break through out the stay. Will avoid staying there

Dear Maria333m, We are very sorry to learn about the inconveniences you faced, especially with the hot water and housekeeping service. This is not the experience we want for our guests, and we sincerely apologize for the frustration it caused. Please rest assured that these points are being addressed with urgency, as your comments are extremely valuable for us to improve. We kindly invite you to contact us directly, so we can better assist you and try to make up for this experience. We truly hope to have the opportunity to welcome you back and provide the comfortable and seamless stay you deserve. Erick Franco Customer Experience

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 253 评论 9.5/10 位置
  • 452 评论 7.3/10 房间
  • 748 评论 8.7/10 服务
  • 6 评论 0/10 上网
  • 299 评论 8.9/10 早餐
  • 174 评论 8/10 舒适度
  • 171 评论 8/10 食物
  • 160 评论 7.5/10 设施

支持方 Trustyou

我们在附近的其他酒店

我们位于 巴西圣保罗（城市） 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。