圣保罗伊比拉普埃拉特权美居酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,670 评论

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Avenida Macuco 579, Moema, 04523001 圣保罗, 巴西

描述

酒店其他优惠

  • 适合居家入住的酒店！客房最多可容纳 2 名成人和 1 名儿童入住。

  • 12 岁及以下儿童免费。

  • 距离圣保罗机场（孔戈尼亚斯）仅 3 公里！

  • 距离莫埃马地铁站仅 500 米。

  • 距离伊比拉普埃拉公园 1.2 公里。

我们的客房

酒店位置

圣保罗伊比拉普埃拉特权美居酒店

Avenida Macuco 579, Moema
04523001 圣保罗
巴西

GPS:-23.60433, -46.6654

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

VILLA CONTE

The VILA CONTE restaurant, which belongs to the Don Pepe Di Napoli chain, specializes in Mediterranean cuisine, combining varied ideas and tastes in a cozy environment. On Saturdays it serves feijoada, providing a meeting point for guests and the public.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,670 评论

TripAdvisor 评级  4.0/5  779 评论

卓越奖 2024

Beware of this hotel, you might pay again for something you paid for in advance already

Tripadvisor 评级 1.0/5

move2dubai 经 TripAdvisor 认证的评论

This hotel is one single example of incompentence from beginning to end. I booked their most expensive room category. There was 1 singel towel in the room for 2 people. Not a single drinking glass/cup or similar was provided. But I did have all the black hair from the guest before me in the shower. I booked a room for 2 people, breakfast included. In the morning there was only breakfast for one and the old lady at the buffet insisted that we would pay for another breakfast ( I would have paid for 3 then). After I refused and told her, it was paid for already, she accused me of wanting to steal a breakfast from the hotel. Most disappointing was, that none of the unmotivated and totally incompetent hotel staff felt the need to apologize even once. I moved out that same day, even though I paid for 4 days.

Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Ibirapuera Privilege. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Great location for business trips

Tripadvisor 评级 3.0/5

Alexander M Couples - 经 TripAdvisor 认证的评论

The Mercure Ibirapuera Privilege is a great option for business trips. The restaurant is a highlight with an amazing menu and very good lunch buffet. Only remark was that the pool was closed for maintenance but it was informed during the booking process, something that should be done.

Dear Alexander, Thanks for telling us about your experience. We are sorry that we did not live up to your expectations. At Mercure São Paulo Ibirapuera Privilege, we seek to provide a high level of service to each of our customers, so your feedback is very important to us. Rest assured that we are taking appropriate measures to deal with the problem and prevent future occurrences. We hope that your next experience with us will be amazing! Please kindly inform me about your next accommodation, I will personally take care of your reservation (my e-mail: h3124-dm@accor.com.br). Sincerely, Flavia Furlan Manager Assistant

Amazing hotel in safe area

Tripadvisor 评级 5.0/5

F6168QSlauran Solo travel - 经 TripAdvisor 认证的评论

Came to sao paulo by myself for the first time. The staff were lovely. The room was huge. Very safe area if your a bit unsure about venturing around. The room was amazing. Will be returning in the near future

Dear F6168QSlauran, We appreciate your opinion about your stay at the Mercure São Paulo Ibirapuera Privilege and we were happy to see that you were satisfied with our hotel! We take the opportunity to inform you that we offer free transportation (roundtrip) to Congonhas Airport (days, times and reservations can be made directly at the hotel reception, by phone: +55 11 5054-7800 or by email: h3124-re@accor .com.br). Thanks for your feedback, it will surely be shared with our team! Sincerely, Flavia Furlan Manager Assistant

Great service

Tripadvisor 评级 5.0/5

Nbkansal Couples - 经 TripAdvisor 认证的评论

Must stay if you are not bound to live in center of the city.. superb service by staff... very supportive... beautiful rooms with a special welcome note and welcome drink which makes your day special❤️

Dear Nbkansal, It was with joy that we received your evaluation, which will be shared with our team. We hope to see you again soon! Sincerely, Flavia Furlan Manager Assistant

Terrible stay!

Tripadvisor 评级 1.0/5

FabianoM118 商务住宿 - 经 TripAdvisor 认证的评论

The hotel was 100% occupied and they gave me a room where the air conditioning did not work. An internal device, noisy like a truck, was installed, but it did not freeze the room. In the middle of the night, it also disconnected from the exhaust duct several times, causing me to wake up and jump to reconnect the device, which was filling the room with hot air. The hotel even forgot the in-room service menu. I called reception and for it, but they took almost an hour to bring me one. One of the worst experiences I've ever had in a hotel. Nobody warned me about the broken air conditioning, nor did anyone apologize for the trouble.

Hi Fabiano, Once again we are very sorry for the problem you had in your first accommodation with our air conditioning. That bad experience was important for us to take improvement measures about this problem. We hope that the second accommodation you had, was pleasant and comfortable. We hope to see you again soon. Sincerely, Diego Alberto Reception Coordinator

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其他网络用户评价我们的酒店

  • 360 评论 9.7/10 位置
  • 599 评论 7.6/10 房间
  • 674 评论 8.5/10 服务
  • 30 评论 2.2/10 上网
  • 299 评论 7.9/10 早餐
  • 270 评论 6.8/10 舒适度
  • 235 评论 8.3/10 清洁度
  • 217 评论 7.8/10 食物

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。