Informacja

Mercure Darlington Kings Hotel 4 gwiazdki

Ocena klientów 4.2/5 Liczba opinii: 1 029

hotel certyfikowany ALLSAFE

Zarezerwuj ten hotel

Pokój  1

Liczba osób
Wiek dzieci

Gwarancja najniższej ceny

Jak to działa?
Mercure Darlington Kings Hotel
Zobacz na mapie
+ 11 Usługi

O hotelu

  • Ongoing enhanced COVID secure procedures.

  • Town centre location directly in the middle of various shops and the Cornmill shopping centre

  • Complimentary onsite parking for 21 cars

  • Onsite Restaurant and Bar, The Kings Grill

  • Conference and meeting facilities for 2 to 160 guests

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Usługi w hotelu i w okolicy

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Garaż hotelowy (w pobliżu) Płatne usługi
  • Dostępność dla osób niepełnosprawnych
  • Hotel z całkowitym zakazem palenia
  • TEES VALLEY AIRPORT Płatne usługi
  • Recepcja otwarta całą dobę
  • Wczesne zameldowanie/Późne wymeldowanie Płatne usługi
  • Pranie chemiczne Płatne usługi
  • Portier
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba restauracji: 1
  • Liczba barów: 2
  • Obsługa hotelowa
Usługi biznesowe
  • Sale konferencyjne: 4
  • Możliwość kopiowania / wydruku

Lokalizacja hotelu

Mercure Darlington Kings Hotel

9 - 12 Priestgate
DL1 1NW darlington
wielka brytania

Tel: +441325380222

Faks: (+0044)1325382006

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

  • DARLINGTON BUS STATION :  DARLINGTON BUS STATION

  • Samolotem

    TEES VALLEY AIRPORT W 9,2km / 5,72 mil - Płatne transport

  • Pociągiem

    DARLINGTON W 1,2km / 0,75 mil

  • Pociągiem

    DARLINGTON W 1,2km / 0,75 mil

Pozycja GPS:54.5257, -1.55407

Nasze pokoje

Standard Double Room

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Standard Twin Room

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior room with 1 double bed

  • Maksymalna liczba osób: 3
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Nasze restauracje i bary

THE KINGS GRILL

Rodzaj serwowanej kuchni: Regionalna

We invite you to join us at The King's Grill Restaurant where we are proud to offer the finest locally sourced ingredients. Choose from the best cuts of meat, the freshest seafood, and support the many great local food producers we work alongside.

  • Poniedziałek Zamknięte
  • Wtorek Zamknięte
  • Środa Zamknięte
  • Czwartek Zamknięte
  • Piątek Zamknięte
  • Sobota Zamknięte
  • Niedziela

THE KINGS BAR

Modern bar adjacent to Reception serving food and a variety of beverages from 10am until late for residents

Zdjęcie nieumowne

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela

THE KINGS GRILL COCKTAIL LOUNGE

A decadently decorated bar over-looking the town centre

Zdjęcie nieumowne

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 4

  • Maks. rozmiar: 310 m²

  • Maks. pojemność: 78 osoby

  • Maks. liczba uczestników bankietu: 78 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Mercure Darlington Kings Hotel

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.2/5

Liczba opinii: 1 029

tripadvisor

Ocena TripAdvisor 4.0/5

Liczba opinii: 1 013

KenB

Ocena na stronie TripAdvisor 4.0/5

Kenneth B 23/09/2020 Opinia zatwierdzona w TripAdvisor

A very comfortable large room and large bathroom.Very comfortable bed. Had a meal on the Friday night and although a limited menu sat in the bar area it was a very nice meal with good and prompt service.

Dear KenB, thank you for adding your positive feedback about your stay at Mercure Darlington Kings Hotel. We can inform you that we are delighted to have a new Head Chef commencing with us on 1st November and in advance of that new menus are being worked on to be ready for launch early November. Kind regards Gordon Stewart

Visit my home town

Ocena na stronie TripAdvisor 5.0/5

CHRISChester 28/08/2020 Opinia zatwierdzona w TripAdvisor

Excellent hotel in centre of town, the town has improved immensely, friendly and helpful staff, had a great weekend, room was clean and had everything I needed, could not want for anything more, will definitely stay again.

Thank you for adding your great feedback CHRISChester and we all look forward to being able to welcome you back. Kind regards Gordon Stewart

My Latest Visit

Ocena na stronie TripAdvisor 4.0/5

PapaBearPorridge 02/08/2020 Opinia zatwierdzona w TripAdvisor

I have stayed here before but this is the first time under COVID-19 restrictions. The hotel is making the best of a difficult situation. I was disappointed that the restaurant was closed and the usual excellent kipper breakfast was not available but the breakfast bags left outside my room were thoughtful in their contents, healthy, and nutritious. Just a shame that they forgot to deliver one morning. Staff were friendly but no one was wearing masks, neither staff nor guests.

Dear PapaBearPorridge, thank you returning and for adding your valued feedback. We appreciate your comments are considerate of the enhanced safety measures in place and delighted that you found our team friendly in the restrictive current climate, however apologies for the breakfast bags being missing on one morning. Kind regards Gordon Stewart

Ton Centre location

Ocena na stronie TripAdvisor 4.0/5

tonykQ4224MP Business - 27/07/2020 Opinia zatwierdzona w TripAdvisor

great location only downside is limited carparking at the hotel. staff are great and the rooms always clean and welcoming. Breakfast currently due to Covid is take away but well presented and good range of foods.

Dear tonykQ4224MP, thank you for adding your positive feedback and I can inform you that we have now re-commenced service of cooked breakfast; currently between 7am and 10am with time slots requiring booking during check-in. Kind regards Gordon Stewart

Overnight stop

Ocena na stronie TripAdvisor 5.0/5

Peter L 02/03/2020 Opinia zatwierdzona w TripAdvisor

Booked the hotel for an event in Darlingon, that was six minutes walk from the hotel. The rooms were up to the standard i expect from the Accor group, even though they took sme time to get to.We dined at the hotel and the meal was excellent, staff were atentive, but not overwhelming. The bed was comfortable and the room wasquiet even though it was in the centre Breakfast was very good. A good stay,.Perhaps another visit to explore the town?

Dear Peter L, thank you for taking the time to add your review following your recent stay with us at the Mercure Darlington Kings Hotel. It is very pleasing to read all your feedback and this will be shared with all our team to show the positive impact good service delivers. We do hope to have the opportunity to welcome you back again for exploring the town. Kind regards Gordon Stewart

Great comfortable friendly stay

Ocena na stronie TripAdvisor 5.0/5

graemek227059 22/01/2020 Opinia zatwierdzona w TripAdvisor

This is the third time we have stayed here and will definitely be back. The staff are professional while still being friendly and helpful, the rooms are immaculate and very comfortable. And breakfast has a wide variety of fresh good quality products

Dear graemek227059, thank you for returning and we very much appreciate your comments regarding your most recent stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will again be as pleasant as the previous one. Kind regards Gordon Stewart

Disapointed

Ocena na stronie TripAdvisor 3.0/5

kconlin60 Couples - 10/01/2020 Opinia zatwierdzona w TripAdvisor

We have stayed here before and we loved it. So we went again, lovely hotel, lush breakfast, helpful staff abd great location. But on this stay we were put in the cupboard, room 403 which backed onto the lift. Nightmare! So noisy and room was small and boxy. We really believe it must of been a storage cupboard. We've already booked a room for March. Fingers Xd its not the box haha

Dear kconlin60, thank you for your valued feedback and for returning to stay with us again and sincere apologies for your bedroom not meeting your expectations of previous experiences with us. I have personally taken note of your return to help ensure that we allocate an appropriate room for you. On a more positive note thank you again for the great comments on our team and breakfast. Kind regards Gordon Stewart

Mercury Darlington Kings Hotel

Ocena na stronie TripAdvisor 5.0/5

Tourist399537 Family - 12/12/2019 Opinia zatwierdzona w TripAdvisor

Room was clean and tidy every day the beds were comfortable, staff were very friendly and happy to help with any queries we had location was right in the centre of town with all the shops and restaurants nearby. Problem was the parking not enough.

Dear Tourist399537, we very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I acknowledge your parking frustration and while we are pleased to have limited on-site spaces, we do also have a relationship with the Priestgate car park, which is less than a five minute walk from our front door. Kind regards Gordon Stewart

Freezing cold room

Ocena na stronie TripAdvisor 1.0/5

Keanu R Business - 06/12/2019 Opinia zatwierdzona w TripAdvisor

Arrived to find no heating on in room - 15 degrees in the room ! Just one old fashioned panel heater (with broken thermostat knob ) but even on max only took it up to 17 degrees in 2 hours before bed. On all night but still only 18 degrees in morning - heavy curtains covered heater entirely. If you can't afford to heat a room don't let it ! Central heating in corridor tho- maybe I should have slept there !

Dear Keanu R, thank you for taking the time to tell us about your experience at the Mercure Darlington Kings Hotel. I am very sorry that the bedroom heating failure has such a negative impact; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we will investigate and repair any faulty item, should we be able to identify your room reservation from your TripAdvisor profile. We would genuinely appreciate if you could inform us of your room number by emailing maintenance@mercuredarlington.co.uk We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Yours Sincerely

Good location, pleasant place

Ocena na stronie TripAdvisor 5.0/5

Martin H Friends getaway - 26/09/2019 Opinia zatwierdzona w TripAdvisor

The hotel is well situated in the centre of Darlington, 10m walk to the rail station. As with many Mercure hotels, the rooms don't feel as uniform as in many other hotels of that price range. Price is fair, staff friendly.

Short stay in Darlington

Ocena na stronie TripAdvisor 3.0/5

ScottyGPP Couples - 21/08/2019 Opinia zatwierdzona w TripAdvisor

We used the Darlington Mercure as a base for various trips to the Dales and North York Moors. For this, it is well positioned. Our room was terribly hot (this could be because it was directly above a kitchen), there was no room thermostat or air conditioning although a very welcome fan had been provided. The room also smelled of chip fat; I think this is because the kitchen vents were right outside the window. Whilst this was unpleasant, there was a splendid aroma of baking bread in the morning. We enjoyed good service in the bar but we did notice others having some problems with food taking so long to arrive, they decided to leave without finishing their meal. The kitchen and bar service did seem rather overstretched and the staff were visibly and audibly frustrated themselves. We were there on a Saturday night and the music from the wedding party on the floor below us penetrated the room quite loudly. It did however end around 11:30pm so didn't affect our night too much.

Dear Scotty Thank you for your feedback regarding your stay with us at the Mercure Darlington Hotel. I will pass on your feedback to the team and I thank you so much for your kind comments. Please accept my apology for the areas we let you down with during your stay, I hope we will be able to welcome you back in the future. Kind Regards

Great Stay

Ocena na stronie TripAdvisor 5.0/5

alan l Solo travel - 17/07/2019 Opinia zatwierdzona w TripAdvisor

Great hotel with great rooms and pleasant and friendly staff in a great location Good breakfast close to pubs restaurants and takeaways Everything within easy walking distance ten minute stroll to train station

Dear alan I, Thank you for the very positive review. I will share with the team. Best Wishes, John

Overnight stay in Darlington

Ocena na stronie TripAdvisor 4.0/5

Heather B Business - 03/07/2019 Opinia zatwierdzona w TripAdvisor

Good overnight stay but breakfast was disappointing. Only white bread, fruit plate not replenished. It al felt a bit too much. Unusual as I have stayed here before and had excellent service and a great breakfast

Dear Heather B, Thank you for the positive overall review regarding your stay with us. Very sorry to see the comments regarding breakfast. I will look into this further and rectified any issues. Look forward to welcoming you back very soon. Best Wishes, John

Visit 9 - 11 June 2019

Ocena na stronie TripAdvisor 5.0/5

Venture56025132272 Couples - 15/06/2019 Opinia zatwierdzona w TripAdvisor

Stayed many times on business and for playing golf at Darlington GC and always found everything satisfactory. The served breakfast is excellent. We will be staying again in the not too distant future.

Dear Venture56025132272, Thank you for your continued support of the hotel. Glad to see we keep delivering. Look forward to seeing you again very soon. Best Wishes, John

Excellent Hotel

Ocena na stronie TripAdvisor 5.0/5

lindacP3261WR Couples - 24/04/2019 Opinia zatwierdzona w TripAdvisor

Very clean, good location and excellent staff. Lovely lady on reception called Susan. Our room was quite noisy as there was some sort of air conditioner outside the window so I called down to reception to report it, straight away without question we were moved to another floor and given a much nicer room

Dear lindacP3261WR, Thank you for the lovely review. We do have some excellent staff here at the hotel, and Susan is one of our brightest shining stars. Look forward to welcoming you back in the near future. Best Wishes, John

Listen to customers

Ocena na stronie TripAdvisor 4.0/5

Departure42846827928 Business - 25/03/2019 Opinia zatwierdzona w TripAdvisor

After spending my fourth time in the Macure Darlington Kings Hotel. I found that the more I stay the less I get. On my latest stay I requested a fridge in my room ( didn't get it ) each evening I had to request a breakfast card (even though they are supposed to be replaced each morning). The new room service menu is definitely left wanting and when food is ordered there is always something missing from the tray. Love the hotel and the staff but I get the impression they have lost their love for the hotel.

Dear Departure42846827928, Thank you for choosing to stay with us and for your continued support of the hotel. Thank you so much for the wonderful feedback and sorry to see standards have not been the same on your last visit with us. I have shared your feedback with the team. Please contact me direct when your next staying and I will ensure everything is up to normal standards - email John on manager@mercuredarlington.co.uk Best Wishes, John

Fantastic stay and staff

Ocena na stronie TripAdvisor 5.0/5

Greig A Friends getaway - 20/02/2019 Opinia zatwierdzona w TripAdvisor

My wife and friends took 2 rooms last weekend, 16th Feb. This was a a complimentary stay for us as we had a previous bad experience and we decided to book for this weekend and book a paid room for our friends 50th birthday celebration. Mike the manager promised myself and wife a different experience from our last visit and he delivered. The room, staff and management were excellent and a credit to the hotel. When someone makes a mistake you can only give them a chance to rectify it and Mike did. Thank you for an excellent stay in Darlington.

Dear Greig A, Lovely to hear that we have turned a previous experience into a great one. Thank you for giving us the chance to put things right and restore your faith in the hotel. Best Wishes, John

Quirky Hotel

Ocena na stronie TripAdvisor 4.0/5

ewenbradley Business - 25/06/2018 Opinia zatwierdzona w TripAdvisor

Great service throughout, arrived very early but was able to check in. Clearly hotel is new to Accor/Mercure so no recognition of membership. Room was quite small but had everything I needed and was very comfortable. No issues with noise, nice bathroom and plenty of hot water. Good location, short walk to centre/bars/restaurants. No issues throughout and would happily stay again.

Dear ewenbradley, Thank you for taking the time to share your feedback. I’m delighted that your stay was enjoyable. Your continued loyalty to the Le club Accor programme is appreciated and the benefits such as upgraded rooms are offered where availability allows at the time. I’ll ensure this is communicated better in future. Kind regards, Stuart

Pleasant stay

Ocena na stronie TripAdvisor 3.0/5

Carol M Family - 23/05/2018 Opinia zatwierdzona w TripAdvisor

Nice centrally located hotel. Rooms a bit tired and level of cleanliness could have been better. However all staff we came across were very very friendly and helpful. Good food in restaurant and lovely breakfast

Dear Carol, I'm delighted that you enjoyed a pleasant stay and a great dining experience. I will be following up on your comments regarding cleanliness with the team and I'm sorry if our usual high standard wasn't apparent on this visit. We hope to welcome you back again in the future. Regards, Stuart

Good, central hotel.

Ocena na stronie TripAdvisor 5.0/5

Kathryn B Couples - 03/04/2018 Opinia zatwierdzona w TripAdvisor

The hotel is right in the centre of town, close to shops, bars and restaurants. We had an executive room which was spacious and modern with good facilities. The girl at reception was very helpful and pleasant. There is parking in the basement which is a bonus. We will definitely stay here again.

Dear Kathryn, Thank you for taking the time to review your visit to the hotel we all appreciate your fantastic feedback. Our receptionist will be particularly pleased to see that she has been recognised. We look forward to welcoming you back again soon. Regards, Stuart

Najnowsze opinie: 20

Partner: TripAdvisor