Mercure York Fairfield Manor Hotel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 875

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Shipton Road, York, YO30 1XW YORK, United Kingdom

Opis

O hotelu

  • Free Onsite Parking

  • 9 Dedicated Meeting Rooms For Up To 120 Guests

  • Wedding Facilities Capable Of Accommodating 120 Guests

  • 18th Century Manor House With Original Features

  • 10-Minute Drive From York City Centre

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Lokalizacja hotelu

Mercure York Fairfield Manor Hotel

Shipton Road, York
YO30 1XW YORK
United Kingdom

Pozycja GPS:53.994009, -1.131592

Telefon
Faks +44 161 388 0915

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

FAIRFIELD BRASSERIE

Dine at Fairfield Brasserie. Choose from a collection of tasty dishes prepared using fresh ingredients grown in our own herb garden and locally sourced produce. To compliment your meal, choose from our selection of fine wines or a cocktail.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 875

Ocena TripAdvisor  3.8/5  Liczba opinii: 1 865

Certyfikat Doskonałości 2025

NOT Dog Friendly.

Ocena na stronie TripAdvisor 3.0/5

Marken10 Opinia zatwierdzona w TripAdvisor

Stayed just one night (thank goodness). For a "dog friendly" hotel...It isn't. If you take a dog, you have. to have dinner/breakfast in the bar area. This isn't such an issue only that there were absolutely no staff around. At breakfast you have to leave the dog in the bar area, walk through to the restaurant to collect your food and then take it back to the bar area. We even had to collect cutlery and crockery, again from the restaurant back to the bar. In the 45 minutes we had breakfast, no staff were seen! The lobby area of the hotel is well furnished/decorated. As soon as you leave the rest of the hotel is in need of a renovation. Stained carpets throughout and very dated rooms. The staff we encountered were friendly but evidently not trained in dealing with the public.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are certainly a pet friendly hotel its just not every guest are fond of dining with pet and some could have allergies and due to cater everyone's needs pet are not allowed in dining. Rest, pets are allowed every part of the hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team Mercure York

Great Hotel, beautiful location.

Ocena na stronie TripAdvisor 5.0/5

Wanderer45361241143 Opinia zatwierdzona w TripAdvisor

I stayed on business and the staff treated me like family. Very friendly and helpful, couldn’t do enough for me. The sun was shining and the grounds were beautiful and relaxing. An excellent location for a wedding and perfect for business too. Would definitely recommend to others.

Dear Guest, We really appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure York

Comfortable,lovely staff, but poor breakfast

Ocena na stronie TripAdvisor 3.0/5

RedWest066 Opinia zatwierdzona w TripAdvisor

There are some great things about this hotel. The staff were lovely, our room was spotlessly clean and huge. The bed and bedding was very comfortable. The location made it easy to get into York by bus or Uber. But the breakfast was below average on both mornings. The cooked items had been out way too long, the fruit salad was going brown, and there were no croissants on either morning. And the fruit bowl - a sad basket of old apples and pears that looked as though they had been there for weeks. The building is old and the room furniture and bathroom needs a refurb. But it was clean and comfortable. Probably I would stay again, but skip the breakfast.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team Mercure York

Just outside York

Ocena na stronie TripAdvisor 3.0/5

Tracy G Couples - Opinia zatwierdzona w TripAdvisor

This hotel is ok just outside the centre of York , so a taxi is needed. Arrived at the hotel and had to wait nearly 15 minutes as there was no one on reception. When he eventually turned up, he apologised, saying he had to deal with something upstairs. The reception and bar area have clearly had an upgrade as they were nice. Our room on the other hand was shabby. Very grubby wallpaper. Cabinets badly scratched . No edging on the bedside cabinets. Curtains not fixed properly. Handles changed on wardrobe were smaller than previous ones so looked tacky. Really poor sealant in bathroom. Only one dressing gown in wardrobe for 2 people. On a plus the room was warm and beds were comfortable, but dont use the floorstanding fan as it is too noisy. Staff were very polite that we saw but didn't seem many of them for a large hotel. Breakfast was very good , buffet style with a good choice and the cooked produce was good quality.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team Mercure York

Great stay

Ocena na stronie TripAdvisor 5.0/5

Melanie C Opinia zatwierdzona w TripAdvisor

Had a lovely Easter break here food was lovely and plentiful no complaints at all, room was beautiful. Staff were all wonderful especially Deshpal who is superb and will do anything to help you enjoy your stay. His customer relation skills are second to none and it's been a pleasure to chat with him.

Dear Guest, We really appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure York

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 681 Liczba opinii 9.3/10 Lokalizacja
  • 1 656 Liczba opinii 6.2/10 Pokój
  • 1 679 Liczba opinii 9.2/10 Obsługa
  • 45 Liczba opinii 4.9/10 Internet
  • 732 Liczba opinii 8.3/10 Śniadanie
  • 609 Liczba opinii 7.3/10 Czystość
  • 537 Liczba opinii 5.8/10 Klimat
  • 17 Liczba opinii 9.1/10 Strefa wellness

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